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Holiday Inn Express Knoxville North

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7520 Conner Road, Powell, TN 37849
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1 room 1 guest
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Holiday Inn Express Knoxville North
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118 Reviews from our TripAdvisor Community

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Traveler rating
    40
    34
    19
    16
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • All months
    (118)
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    (27)
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    (25)
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    (24)
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Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

For the rate you expect a lot more. The hotel overall has a dirty feel to it. The furniture looks old and the bed is very uncomfortable. The bathroom is laid out awkward as well, the door nearly hits the toilet when opened. Just overall not a great hotel. There aren't many options in Powell but I would look elsewhere.... More 

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Williamsburg, Kentucky
1 review
5 of 5 stars Reviewed 4 weeks ago

Arrived late but the front desk clerk was very friendly and helpful with information regarding local activities. Thanked me for being a priority club member. The room was clean and the bed and linens were very comfortable. I would definitely recommend this hotel to family and friends. We will stay here in the future if a room is available. The... More 

Was this review helpful? Yes
MIchele C, General Manager at Holiday Inn Express Knoxville North, responded to this review

Dear Williamsburg, Thank you very much for choosing to stay with us and for the great review. We do strive to be a hotel that all of our guest love. I will make sure to let my staff know of your review, I bet they will be very happy to read your comment. Hope to see you here soon. Michele... More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 29, 2015

We stayed at this location recently and experienced multiple problems, including an understocked breakfast bar with no cinnamon rolls. How do you not have your signature breakfast item? Very disappointed. My husband took a shower and there was no shampoo, the air conditioner didn't work properly, leaving the room humid. There was also a red stain on one of the... More 

Was this review helpful? Yes
MIchele C, General Manager at Holiday Inn Express Knoxville North, responded to this review

Thank you for your review. Please accept our sincere apology for the shortcomings you experienced. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note and wish to thank you for all your comments. These are of great importance to us and allows us... More 

Travelers are raving about these Powell hotels

Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 14, 2015

Stayed here while in town for a family event. The room was just okay, the carpeted floor seemed oddly wet. There is no vent in the bathroom so steam accumulated in the room and made everything wet. The breakfast was decent. The people working there were friendly enough. The beds were not the best ever. I would choose a different... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Knoxville North, responded to this review

Dear llaugh8424, We appreciate your willingness to share us your feedback following your stay at our hotel. We are truly sorry for the conditions you experienced and for falling short of your expectations. Thank you for bringing your concern to our attention. Kindly be assured that we treat this matter seriously as we always strive to deliver world class service... More 

Clearwater, Florida
1 review
2 of 5 stars Reviewed June 8, 2015

It was relatively late when I arrived on June 5, 2015. It was probably around 10:30pm. I was given a single king room #119, which was very close to the breakfast area and some sort of maintenance room was directly across the hall. Since it was relatively late at night and I had been driving for a very long time,... More 

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MIchele C, General Manager at Holiday Inn Express Knoxville North, responded to this review

Dear Mahop0945, Thank you for taking the time to review the Holiday Inn Express Powell! I would like to offer you my sincere apologizes for our short comings with cleanliness and the noise you encountered during your stay. As you can see from the other reviews, the issues that you experienced are not typical of our property and I am... More 

Fort Myers, Florida
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 26, 2015

Found this location via mapquest :-) I am a rewards card member which helped in booking the reservation quickly. Staff was very nice and the hotel was clean & comfy. We travel alot for work and hope to have Holiday Inn Express as one of our travel partners in the near future. Love this hotel chain.

Was this review helpful? Yes
MIchele C, General Manager at Holiday Inn Express Knoxville North, responded to this review

Marianne K, Thank you for the great review. We are all glad that you enjoyed your stay with us. Also thanks for being an IHG member an choosing to stay with us. We all hope to see you here again soon with us. Michele Cabello General Manager More 

Cape Coral, Florida
Level Contributor
99 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 21, 2015

The hotel is clean, quiet and comfortable. I used my points to pay for the room and was pleasantly surprised with a nice upgrade to a really nice suite. Front desk was pleasant checking in - and out the next morning. I would definitely stay here again when I head back to Florida in the Fall.

Was this review helpful? Yes 1
MIchele C, General Manager at Holiday Inn Express Knoxville North, responded to this review

AskDWagner, Thank you for your great review and sharing your experience here at the Holiday Inn Express Powell TN. I am delighted to hear that we met your your expectations. I will make sure the staff knows of your stay. Thanks again! Michele Cabello General Manager More 

Crestwood, Kentucky
Level Contributor
135 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed April 26, 2015

We stayed here two nights. I travel a lot for business, but stay whenever possible at Holiday Inn properties. This Holiday Inn Express proved very disappointing. The room was fine but breakfast the second day featured no hot items such as eggs, sausage, gravy, or bacon when we checked out at 8:00 am. When I asked at the front desk,... More 

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MIchele C, General Manager at Holiday Inn Express Knoxville North, responded to this review

Dear Mr. Robert K, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. My email address is michele.cabello@mgibsonhotels.com if you would like reach to me and see what I can do, in order for you to give us another opportunity.... More 

Corydon, Indiana
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 13, 2015

My husband and I stayed here on route to our destination. We were given quick attention with a great rate. The room was clean and plenty big. While it was only an overnight stay, we enjoyed it. The breakfast was not gourmet by any stretch, but sufficient to get you full and ready for another day of driving. I would... More 

Was this review helpful? Yes
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 5, 2015

We like to stay a Holiday Inn Express whenever we have a choice. We are always the most satisfied with their accommodations then any other chain of hotels. This hotel didn't disappoint, the young lady at the front desk was very polite and personable.

Was this review helpful? Yes
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