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All 2 Portland hotels

Comfort Suites

9239 Highway 52, Portland, TN 37148
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69%
Ranked #1 of 2 hotels in Portland
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25 people have reviewed this hotel

Traveler rating
    13
    4
    3
    1
    4
See reviews for
6
7
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this Hotel many times over the past year. The rooms are clean, the front desk clerks are always very helpful when you need anything and it is a very convenient place to stay with the restaurant in the same building. I once lost my wedding ring somehow in my room overnight and it was found by... More

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Berkeley, IL
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2014

Randomly stopped while driving home from cruise. Great spacious handicap room! Nicer than the Hilton we were vacationing at. Comfy queen beds, choice of hard or soft pillows - $85. Front desk clerk happy friendly, very welcoming.

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Charleston, WV
Top Contributor
90 reviews 90 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 7, 2014 via mobile

This is a typical chain hotel with some features that boost it up above average. The price is lower than usual for a large comfortable suite. The front desk clerk was cheerful, efficient and helpful. The bed was superb, with a firm mattress under a comfy pillow top. Everything was clean and well kept though the bathroom is showing some... More

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Elmhurst, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 24, 2013

Got to the hotel after driving from Nashville in the pouring rain at 9:15pm with 3 tired kids in the car, only to find there was a "maintenance problem" and there was not a room for us! They tried calling at 2:33pm to my home phone in Illinois which obviously we were not home. They made a reservation for us... More

Was this review helpful? Yes 1
Cranberry Township PA
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 30, 2013

This stay was so bad it was almost comical. My preschool daughter puked in the front lobby. We cleaned the mess and threw paper towels in the nearby garbage. I informed the front desk...only to be told that the clerk can't handle vomit and asked, "can you clean it yourself?" He LITERALLY threw me two towels, showed me where to... More

Was this review helpful? Yes 1
Marion, Illinois
Top Contributor
68 reviews 68 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 28, 2012

I have stayed at this location a few times. Each time I have been very satisfied. The service is great and the rooms are very clean and comfortable. The staff was pleasant and very helpful. The rooms have everything you need including comfortable beds, a good work space, fridge and microwave, nice bathroom etc. I decided to try the attached... More

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Parsons, Tennessee
2 reviews
1 of 5 stars Reviewed October 29, 2012

Because a larger group decided to stay another night. They decided to cancel my reservations. They said they had pipes freeze and ONLY my two rooms was affected. Come on man. Comfort Suites should be embarrassed. Plus they called 20 minutes before arrival so we could scramble for rooms. Stay somewhere else. Also another guest was told same thing, just... More

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Longview, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 5, 2012

This is, by far, the most comfortable and cleanest hotel we have been in in a while.....beds slept great...desk had internet connections and plugs to recharge all your appliances...bath was immaculate....service was prompt when called for.....Continental breakfast was tasty and filling...will definitely stay at ANY comfort Suites again if they are remotely as accommodating as this one.....

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Sydney, Australia
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 21, 2012

Was greeting on reception by Shelby, who was delightful. She showed great interest in us and was very attentive. Our room was very comfortable and we both had a great night's sleep! Shelby recommended the restaurant next to the hotel for dinner which was very handy after a very long day. Hotel was very clean. Breakfast was good. Other staff... More

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Alexandria, Louisiana
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 11, 2012

Stayed here for one night on way to final destination. Check in process was good. Asked clerk for dinner recommendation and a restaurant that adjoined property was recommended. Dinner was good here. Our room was ok and the bedding was very comfortable. We went down to breakfast the next morning an hour before the breakfast time ended. There was no... More

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Additional Information about Comfort Suites

Address: 9239 Highway 52, Portland, TN 37148
Phone Number:
Location: United States > Tennessee > Portland
Hotel Style:
Ranked #1 of 2 hotels in Portland
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
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