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Comfort Suites

2.0 of 5
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9239 Highway 52, Portland, TN 37148
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Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Portland
A recent review
5 of 5 stars Reviewed June 11, 2015
Beverly D coldwater
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36 Reviews from our TripAdvisor Community

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Traveler rating
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    7
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11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (36)
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    (11)
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    (10)
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    (6)
All months
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 18, 2015

Rochell told me that I could not get a refund on my 100% refundable room(within 24 hrs of stay) I bought on Priceline even tho I was canceling a solid 48 hrs prior. She was convinced I couldn't do it which we argued about bc I specifically booked it refundable within 24hrs. Fortunately I went to my confirmation email &... More 

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coldwater
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 11, 2015

We stopped here Friday night June 5 2015 looking for a room. Rashell said they were sold out BUT she picked up the phone and called 2 other Choice hotels in Franklin KY. The next closest exit off I65.. WOW I have traveled a far amount in my blessed life and NEVER have I had a clerk call other towns... More 

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Cincinnati, Ohio
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 6, 2015

We like Comfort Suites, and decided to stop at this one when we saw their sign on I-65. Without seeing any reviews from tripadvisor, I asked to see the room before checking inn.eveyhtinglooked great so we checked in. I was ready to relax and watch some NCAA basketball while checking emails and FaceBook. The one detaiI I did not check,... More 

Was this review helpful? Yes 2
East Lansing, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

After two weeks on the road touring Florida and a string of not so quality hotels, it was a welcome surprise to find this place on our way back to Michigan. Being a suite, of course there was plenty of room, but what stood out most was the updated, clean and sweet smelling room with nice bedding and comfortable beds.... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 28, 2014

10:20pm and 10:50pm I called the front desk. All I can hear is the music at the restaurant/bar located directly next to my room. Was on the road 8+hrs today, 8+ more to do tomorrow... After a trip to the front desk with no change in the volume I ended up having to call the police. The music was finally... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 26, 2014

The only bar in this town with Karaoke is located in the Brewster's Bar and Restaurant at the hotel. We left to go elsewhere to eat dinner and came back to a completely FULL parking lot!! Had to wait in the vehicle for a parking place and then had to listen to HORRIBLE Karaoke half the night, needless to say... More 

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Houston, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 9, 2014

I am a frequent traveler and longtime choice rewards member. This is my first review, because I was so disappointed. We arrived after a 14 hour road trip at 10:30pm to a room that had the a/c completely turned off, with a window facing the west. It's happened before elsewhere and usually only takes 15 mins to cool off. This... More 

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Swartz Creek, Michigan
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 3, 2014

This Comfort Suites is very nice. The staff at the desk were friendly. Breakfast is the usual for this hotel chain, clean eating area. Pool was nice. We were given 10% off at Brewsters bar and grill which is in the same building. Food was good, we had frog legs and catfish. Our room had a sofa pullout bed but... More 

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Calhoun Ga
1 review
5 of 5 stars Reviewed May 26, 2014

I travel a lot. I do not normally 'review' the hotels where I stay, be they work-related or personal. But I feel compelled to provide a brief review of this hotel. Every part of my experience was excellent. The staff was courteous and responsive. The facilities were beyond adequate. The over-all impression is that of a very professionally and organized... More 

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Huntsville, Alabama
1 review
5 of 5 stars Reviewed May 5, 2014

I have been staying at this hotel for several years. The rooms are super clean....Also the beds are very comfortable. They fill up fast on the weekends so I always make my reservations very early in my travel schedule. The food next door at Brewsters is awesome, but dont go there if your on a diet.. ;). They have great... More 

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