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Comfort Suites

2.5 of 5
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9239 Highway 52, Portland, TN 37148
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Best prices for:1 room 1 adult
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42 Reviews from our TripAdvisor Community

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Greater Cincinnati
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 10, 2015

The night manager was very personable, even when she was extremely busy with phone calls. Our room had newer furnishings, and was very nice for the price. Would definitely stay here again! (The attached restaurant was also good, with large portions, fresh food, and reasonable prices. Our wait person, Victoria, was very friendly and took good care of us.)

Helpful?
Thank Sally Tom M
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 22, 2015

Can't say a negative thing. HIGHLY RECOMMENDED. Sparkling Clean! Very nice decor - and spacious. Carpet was clean too. NO WEIRD MOLDY/MILDEW smells. Plus, restaurant next door (Brewsters) is good. All looks updated and in perfect condition. Staff here is really really great. I couldn't get my tv to work and (Kelly, I think was her name) came right up... More 

Helpful?
Thank Gibson D
Wisconsin
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

Stayed here for a night and weren't disappointed. We were recognized as Elite members, which doesn't happy that often. Breakfast was better than usual with meat and the usual items. Plenty of parking. Friendly employees. Would stay here again.

Helpful?
Thank Paul and Linda J
Mount Pleasant Mills, Pennsylvania, United States
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 12, 2015 via mobile

Finally we found some good southern hospitality! It's a small exit with only a half-handful of fast food places, but the hotel is very nice and within easy driving distance to both more food choices and things to do. We were here because our family of five travels with my husband who is a salesman. When we got her we... More 

Helpful?
Thank Mandy H
Boucherville, Canada
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 8, 2015

however, I would recommend staying on the 3rd floor. We were on the 2nd and we could really ear people moving around the room on the third. The other point, we try to go to the bar to have a beer. We asked for local beer... the girl did not know what it was and we were offered Bud or... More 

Helpful?
Thank PatPilees
Louisville, Kentucky
Level Contributor
112 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed August 30, 2015

The difference in service from day to night is just as different. Arrived about 8 p.m to a great front desk person believe her name was Keavy? Very nice great service went out of the way to make are stay great. Morning comes new desk person holy cow was she bad maybe inept between all ways being outside smoking and... More 

Helpful?
Thank RayG2U
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 18, 2015 via mobile

Rochell told me that I could not get a refund on my 100% refundable room(within 24 hrs of stay) I bought on Priceline even tho I was canceling a solid 48 hrs prior. She was convinced I couldn't do it which we argued about bc I specifically booked it refundable within 24hrs. Fortunately I went to my confirmation email &... More 

Helpful?
Thank Bepower85
coldwater
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 11, 2015 via mobile

We stopped here Friday night June 5 2015 looking for a room. Rashell said they were sold out BUT she picked up the phone and called 2 other Choice hotels in Franklin KY. The next closest exit off I65.. WOW I have traveled a far amount in my blessed life and NEVER have I had a clerk call other towns... More 

Helpful?
1 Thank Beverly D
Cincinnati, Ohio
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 6, 2015

We like Comfort Suites, and decided to stop at this one when we saw their sign on I-65. Without seeing any reviews from tripadvisor, I asked to see the room before checking inn.eveyhtinglooked great so we checked in. I was ready to relax and watch some NCAA basketball while checking emails and FaceBook. The one detaiI I did not check,... More 

Helpful?
2 Thank RetiredPE
East Lansing, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

After two weeks on the road touring Florida and a string of not so quality hotels, it was a welcome surprise to find this place on our way back to Michigan. Being a suite, of course there was plenty of room, but what stood out most was the updated, clean and sweet smelling room with nice bedding and comfortable beds.... More 

Helpful?
Thank Karen J
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