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Comfort Suites

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2423 Teaster Lane, Pigeon Forge, TN 37863
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243 reviews from our community

Traveler rating
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    36
    26
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94
67
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Panama City, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed there many times. They have nice views of the city, a very nice breakfast, the rooms are suites and the friendliness of the staff is great. Highly recommend this hotel. It is in the heart of Pigeon Forge and close to all the activities.

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Roanoke, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed with this Comfort Suites (Teaster Lane) in Pigeon Forge many times before and really don't have any major complaint. In the last two years or so this property has updated the rooms and lobby and they are nice. We've never noticed any cleaning problems (well, maybe the coffeemaker) and the rooms are huge! We have always had... More 

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GMTN376, General Manager at Comfort Suites, responded to this review

As a regular guest I can never rememeber names but I can always remember smiling faces of past guest especially if they are regular guest. With that being said I should have never jokingly said to you about you breaking the iron that was unprofessional of me as a General Manager. regardless of how many times you as a guest... More 

1 review
4 of 5 stars Reviewed 1 week ago

The room was spacious, clean and comfortable. We stayed in room 606. I have stayed in several Pigeon Forge hotels over the years, this hotel offers very comfortable beds, I have never slept so well in a hotel. The breakfast was plentiful, well stocked, with a wide variety of items to choose from; my only complaint about breakfast is they... More 

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GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for the review. we appreciate your kind words about the hotel we try to make every ones stay the most enjoyable stay. I will pass along the information to the staff and just a reminder to anyone who is reading this review. If you mention a staff member by name and they gave exceptional service to you or your... More 

Daytona Beach, Florida
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had a very enjoyable stay. The room was clean and fresh with a nice view of the mountains from the balcony. The staff was very helpful and friendly. The location is great especially with the Rod Run, being able to access the hotel from a side street that parallels the main drag saved about an hour travel time during... More 

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GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for taking the time to review the hotel. The Mountain View rooms are our most request rooms that we have at the property. The only problem with that is that they are not bookable request they have to be booked at the time of booking. In the room amenities it will say Mountain View if it does not say... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 12, 2015

I travel every week for my work so I stay in many hotels. I prefer simple hotels, not 5 star hotels. This week I stayed in the Comfort suites in Pigeon Forge, TN. I figured at $100.00 a night is should be okay. Boy was I wrong!!! I checked in on a Tuesday night at 5:30 p.m. and was given... More 

Was this review helpful? Yes 1
GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for the review.I do listen to everything that every single guest tells me and when working in customer service if you say the wrong thing it is taken either very defensive, aggresive or non caring. So I guess to you under this incident I came off as non caring. I listened to all you had to say about how... More 

Chattanooga, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2015

I needed a room that was a little larger than your standard double in order to comfortably house the Pack & Play for my youngest. After some searching, I found that Comfort Suites offered a larger room, and with a discount due to my insurance company (Farm Bureau, although the rates were similar through Sam's Club), I was very happy... More 

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GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for taking the time to review the hotel. We are thriller that we had the space to have the added comfort of the pack and play for the little one. We hope to have you again real soon on another family adventure to the Smoky Mountains. More 

Erwin, Tennessee, USA
Top Contributor
95 reviews 95 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 22, 2015

I don't know what the other reviewers were looking at but this hotel is very clean and well maintained. It has recently been updated. Our room was very spacious and CLEAN. I have stayed at many hotels in pigeon forge and this is one of the better ones. The price is right also. The breakfast is excellent. Tons of choices.... More 

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Contributor
15 reviews 15 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 15, 2015

stayed here for the third time I haven't been here in about 6 years so the rooms have been re-modeled they are very nice plenty of outlets to plug in your devices GREAT STAFF balcony is nice the price is right bed is good and hotel is in a great place

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2 reviews
1 of 5 stars Reviewed February 18, 2015

This hotel has been updated but still my family and I had an unpleasant stay. The front desk lady was unfriendly and rude. We checked into three different rooms. All were dirty with stains on the bed and hairs everywhere. In the bathroom of the second room, there was pee stains around the rim of the toilet. The third was... More 

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2 reviews
5 of 5 stars Reviewed January 14, 2015

This was a great place with lots of accommodations. Thank you Amanda Phillips Warren for suggesting it and helping us! She was very friendly. The hotel offered a huge hot free breakfast and was generous with snack and fruits. My kids completely enjoyed the pool area. We hope to go back next year! I was a single mom with 9... More 

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