We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 93 Pigeon Forge hotels

Comfort Suites

2.5 of 5 Motel   |   2423 Teaster Lane, Pigeon Forge, TN 37863
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Suites to your Saves list
Comfort Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
68%
Ranked #34 of 93 hotels in Pigeon Forge
A recent review
5 of 5 stars reviewed 4 days ago
plorino
  • Reviews (210)
  • Photos (62)
  • Amenities
  • Q&A
  • Room tips (51)
  • Location
  • More
Write a Review

210 people have reviewed this hotel

Traveler rating
    102
    37
    33
    21
    17
See reviews for
84
56
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Any
English first
SYLACAUGA
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

Had to fight to get correct room with out up charge. Air conditioning doesn't work well. Lucy doesn't seem to care but she is swamped on evenings with no help so may be understandable. House keeping missed our room. Arch shower curtain is mounted so that you have less room in the shower. Patio doors are dirty in both rooms... More

Was this review helpful? Yes
GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for the review.. The evening shift can be hectic sometimes and all at once and very slow for most of the time. We only assign rooms that are booked by the guest and the standard room was booked at the time of making the reservation. I did give her the go ahead to upgrade you to the mountain view... More

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel. I was very impressed for the inexpensive price we paid. Absolutely no complaints. Rooms were large and very clean, beds were super comfy. My only minor issue and it's just because I like a cold room, is the ac didn't get cold enough for me but that's at almost every hotel I stay at. All in all... More

Was this review helpful? Yes
GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for taking the time to review us here on tripadvisor, we are glad you enjoyed the comfy oversized room. We are glad you enjoyed your stay and we hope to see you again in the fall. More

Florida
Top Contributor
100 reviews 100 reviews
59 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Second time here, went out of my way to stay here based on my first trip and it was worth it. Had a great view of the valley below. Large room and good bedding, the towels could us improvement but otherwise a good place to stay.

Was this review helpful? Yes
GMTN376, General Manager at Comfort Suites, responded to this review

Thank you for the review. We appreciate you returning to Comfort Suites Pigeon Forge for a second visit. This only means we are doing something right especially since you went out of your way to stay here. We hope to see you again soon. More

Springfield, Massachusetts
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Comfort Suites for one night, & overall it was a nice stay. There were a few things that were evident they were remodeling but it didn't inconvenience us in any way. We're kinda city folk, so our daughter saw a kitty ( actually a skunk) & was chasing it. Our room was very clean & the... More

Was this review helpful? Yes
GMTN376, General Manager at Comfort Suites, responded to this review

Thank you for the review, and yes we do have some wonderful views from our Mountain view side of the building. These rooms can only be booked and can not be requested. In the room description it will say Mountain view and that is the only way to make sure you have that Wonderful city/mountain view. On the other hand... More

Marietta, South Carolina
Contributor
19 reviews 19 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

They are in the middle of remodeling, which I was told when booking was not a problem for booked rooms and the work was mainly done during the day. Our room was on the list to be remodeled soon, so the refrigerator, microwave, and coffee maker were missing. We were offered another room but with one floor closed due to... More

Was this review helpful? Yes 1
GMTN376, General Manager at Comfort Suites, responded to this review

I would like to start of with that we have never had a floor closed for bed bugs, this is a new one on me. If you would please give me a call directly and speak with me about this because this information is not true. as far as the room being on a list to be remodeled soon is... More

Gadsden, Alabama
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we've stayed at this comfort suites 3 or 4 times.we really like the location. it is on a hill up above pigeon forge. we always get a suite on the front side that has a balcony with a view of the mtns. at night you can see all the lights of pigeon forge. it is in a quiet place and... More

Was this review helpful? Yes
GMTN376, General Manager at Comfort Suites, responded to this review

Thank you for taking time to review the hotel. We love a return guest as well as a new guest, the return guest can let the new guest kno what we are doing right and what we are doing wrong. we do look forward to a return trip from you and hope you have a great day. More

Albany, Ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were told it was being refurbished. It was not clean. I never saw a single cleaning person during my 4 night stay (7/7-7/10/14). The first room we were given was terrible and after a long wait we were moved to another which wasn't much better. After complaints the next morning, the manager cleaned our room himself. Beds were made,... More

Was this review helpful? Yes 1
GMTN376, General Manager at Comfort Suites, responded to this review

I apologize while you were here and I will say it again, I am sorry for any issues you had while here. It is hard to see any housekeeping staff on a tour group when your entire bus leaves at 9am and comes back late in the day after 3pm. I did clean your room myself and I am sorry... More

johnson city
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

the guy at the front desk was very rude and his behavior was inappropriate. The pool itself not the water but the part that holds the water looked very nasty like it needed a serious scrubbing. I will never stay here at this hotel again, not b/c of the pool just b/c of the frustrations that I had dealing with... More

Was this review helpful? Yes
GMTN376, General Manager at Comfort Suites, responded to this review

You have mentioned that you would never stay at this property again. Well you did not stay here the first time due to the fact that you pitched a fit because we are a non smoking property and I called the timeshare company and ask them to move you from this property to another property where you could smoke. They... More

Hosford
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Great two night stay, the rooms were very clean and the beds we're comfy and the breakfast was good and a lot to chose from, my only complain is there not a lot of outlet near the bed but it was do-able.The hotel is under renovations but they didn't bother us at all. The manger (Terry) was very nice as... More

Was this review helpful? Yes
GMTN376, General Manager at Comfort Suites, responded to this review

We are glad your most recent "Smokie' Mt getaway" and we hope to have you here again with another great enjoyable experience. Thanks for the review and we will see you next time on your great adventure to the mountains. More

Bowling Green, Kentucky
1 review
4 of 5 stars Reviewed 4 weeks ago

we stayed 3 nights recently and the manager, Tony Northern, went above and beyond to make us comfy. He changed our room so that we would not have to have change rooms in the middle of our stay (booked 1 night and then booked 2 more nights) we had a few more odd requests that he made sure he took... More

Was this review helpful? Yes
GMTN376, General Manager at Comfort Suites, responded to this review

Thank you for the review and the praises but that is my job to make sure everyone's stay is smooth and enjoyable stay. We hope to have you again when you visit the Great Smoky Mountains for a return trip. We do have a nice hot breakfast with many choices as you have mentioned and we have breakfast seating for... More

Owners: What's your side of the story?
If you own or manage Comfort Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites

Address: 2423 Teaster Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Choice Hotels, Booking.com, Priceline, Tingo, Orbitz, Expedia, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Comfort Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Pigeon Forge
Comfort Suites Pigeon Forge
Pigeon Forge Comfort Suites

62 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (47)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (6)
Viewed
View from room (1)
Viewed
Bathroom (6)
Viewed
Dining (2)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (10)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#34 Top resorts Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
Start your vacation off by staying in one of our 76 tastefully appointed suites with all the comforts of home. Virtually all of our rooms have private balconies with breath taking views as this hotel is situated on one of Pigeon Forges highest points. Our ammenties include an outdoor (seasonal) pool, indoor heated pool and hot tub, electronic game room, fitness center, guest laundry and business center. Enjoy our expanded hot continental breakfast complete with scrammbled eggs, sausage, fresh fruit and much much more. ... more   less 
Number of rooms
76

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer