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Comfort Suites

2.5 of 5 2423 Teaster Lane, Pigeon Forge, TN 37863
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225 reviews from our community

Traveler rating
    106
    41
    35
    24
    19
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88
63
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Memphis, Tennessee
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are going to visit Pigeon Forge or Gatlinburg, this is the place to stay if you can't afford the luxury cabins. The view was unbelievable. I loved our room it was very spacious with refrigerator/microwave. The room was clean. Guest service could use a little work. But between the room, the breakfast, and the view, it was great.... More 

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Johnson City, Tennessee
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I tried to share this review once already and it didn't appear. Maybe you can't tell people there are bed bugs. People deserve to be protected. The room was clean. There was an old used coffee filter in the coffee pot, honest mistake. Could use updates for a 4 star hotel. However, we were not in there two hours and... More 

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Buffalo Grove, Illinois
Top Contributor
87 reviews 87 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an older building in a great location. The front desk staff is very pleasant, and did extra duty when the cleaning crew missed our room when we didn't leave for the day until Noon (he rounded them up as soon as we returned at 4:45). The rooms are modernized with new flat-screen TV (but no HD service), good... More 

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Cape Coral, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Want to thank Tony the Manager and his staff for a wonderful stay at his hotel. The full hot breakfast, the hot tub and pool were great to enjoy. Suites were very clean and large. We booked two suites one for us and one for our friends. They were very happy and will stay with Comfort Suites again and so... More 

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Groveoak
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I loved this hotel....room was large and their breakfast was great.....will be back...staff very nice...it has great views and is in great locations to outlets and restaurants....if you need a getaway it is in a very quiet location...

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Wilson, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 9, 2014

Rooms were worn out! Water is cold! They advertise as "rooms with a balcony"....2nd floor overlooking the top of the entrance!! No view at all!!! Traffic is terrible around this hotel! Staff not helpful!

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Roswell, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 29, 2014

Stayed this last weekend. The location is adequate for walking around the town as the traffic was real congested. The mattress was too soft. The walls in the room had wear spots making the room look old and tired. We could tell that remodeling is taking place as there was a pile of curtains in the reception area. Do hope... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

We moved from another property in Gatlinburg which was awful (which is not part of choice hotels.). We were welcomed warmly. We had a mountain view room. The renovations were still being done, but we were never inconvenienced by them. Our room was spacious, with comfy bedding. The view in the mornings and evenings was amazing. Very centrally located. The... More 

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GMTN376, General Manager at Comfort Suites, responded to this review

It was a pleasure having you and your family stay with us here at the Comfort Suites. We do have some of the most Majestic sunsets that I have had a chance to view sitting at this front desk.We hope you plan another trip to the Great Smoky Mountains real soon and stay with us here at the Comfort Suites. More 

Knoxville, Tennessee
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 5, 2014 via mobile

This hot is a little older but still very nice. We had an amazing view from the 6th floor. We were only there one night for a soccer tournament in Gatlinburg and didn't check in until 10pm so it was a very short stay. At check-in, Lucy told us breakfast wasn't till 9 AM which concerned me. I'm an early... More 

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GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for the review. We are pleased that you enjoyed your one night stay with us at the Comfort Suites in Pigeon Forge. We hope you get to take another trip soon so you can fully enjoy what the Great Smoky Mountains has to offer. More 

Lexington, Kentucky
1 review
5 of 5 stars Reviewed September 5, 2014

I have not yet stayed at this hotel but I was considering it. I was reading reviews as I always do before booking and I always keep an open mind realizing that some people are just extremely picky and will never be satisfied hence some of the negative reviews. What concerned me more than the customer reviews was the response... More 

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Additional Information about Comfort Suites

Address: 2423 Teaster Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 76
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Also Known As:
Comfort Hotel Pigeon Forge
Comfort Suites Pigeon Forge
Pigeon Forge Comfort Suites

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