We stayed at this Comfort Suites for four nights in October to see the beautiful leaves in the Great Smoky Mountains National Park. We made a very wise choice in staying here. The rate was a little pricey, about $110.00 a night, but let me tell you, IT WAS DEFINITELY WORTH IT!!!!!!!!!. This hotel is perched atop a high hill... more

After we made our reservations, we saw the horrible reviews for this hotel. We didn't know if we wanted to stay there. We asked to see the rooms before we checked in. They were fine. We had 2 rooms. One faced the front of the hotel and a beautiful view of the mountains. The other faced the back but also... more

I booked this location for a weekend trip to take my daughter and her friend to Pigeon Forge for the weekend. We love the area and have stayed at several hotels, in the 15 years we have been visiting. It is difficult to find an upscale hotel in this area as it is pretty much for tourists. I travel for... more

Our room was just OK. had only one chair . The room had no desk. I was surprised at the size of the room, it was very small. The sheets would not stay on the bed. This room was not a suite, although it was advertised as one. The staff had a" I really don't care" attitude. We won't stay... more

We stayed at the Comfort Suites for only 1 night and the best thing about our stay was check out, until I discovered that I had been overcharged! When I tried to explain the situation to the Rude man at the front desk he proceeded to tell me that the room had been reserved for 1 adult, So I go... more

The Comfort Suites at Teaster Lane is a great place to stay. Large, clean rooms with gorgeous views over the Parkway with the mountains in the background. Lots of free parking, even if a lot of it was on the side and in the back of the hotel. The parking areas were well lit. The desk manager, Tony, was very... more

I am very disappointed with this Comfort Suites...I thought that since it was a Choice property and they have high standards that I was going to experience a great stay. The gentleman (and I use that term loosely) at the desk was rude and seemed like he needed a time out. He was sharp as a two edged sword and... more

We stayed in this hotel for one night. During the night my pillow seemed to come alive. Well...unfortunately for me and my two year old...it was lice!! Yes! We came home from our stay with lice from this hotel! I have been in contact with them for over two weeks with NO results so far! We'll see! Otherwise..room was okay..not... more

We stayed here for 5 nights and won't stay again. First, we had NO view from our 2nd floor balcony because it was completely blocked by the roof of the driveway canopy, yet we paid full price. Next, one of our beds sheets were permanently stained. Not that they hadn't been washed, but these two stains apparently wouldn't come out.... more