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All 93 Pigeon Forge hotels

Comfort Suites

2.5 of 5 Motel   |   2423 Teaster Lane, Pigeon Forge, TN 37863
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67%
Ranked #38 of 93 hotels in Pigeon Forge
A recent review
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  • Reviews (215)
  • Photos (62)
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215 people have reviewed this hotel

Traveler rating
    103
    37
    34
    22
    19
See reviews for
86
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

I experienced a theft during this visit of a case containing contact lenses. I was guided to take with me every day the computer and the IPad as I had a very uneasy Feeling at the Motel but the Thief got my contact lens case which had several hundred dollars worth of items In it. I contacted The Manager re... More

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State College, Pennsylvania
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This is an area with many hotels, and I would recommend not selecting Comfort Suites. Small, smelly room. Horrible shower head. Noisy air conditioner. Obviously rather old hotel. Keep looking! Having said that, front desk staff is only positive.

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GMTN376, General Manager at Comfort Suites, responded to this review

Thank you for the review. Most guest comment on how large the rooms are. Scent Machines are used throughout the hotel could this have been your smell? I am sorry that you had a bad experience at the Comfort Suites. More

Kingsport, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My family and I decided to take a little weekend get away to Pigeon forge Tn on July 25 through July 27. A week before I was on the phone over 2 hours trying to find a room for 2 nights in that area. I finally came to this website and talked to a live individual who asked me what... More

Was this review helpful? Yes 2
GMTN376, General Manager at Comfort Suites, responded to this review

We are sorry that the third party site you used mislead you to believe that you were getting a two room suite. We have attempted to speak with them on the room description but they continue to read from the descriptions that they have decided to use. The make a profit by booking a room for you and just like... More

Williamson, West Virginia
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After nearly 14 years of spending around 15 to 20 days annually at this property, I can only say that it gets nothing but better and better. The hotel recently went through a major remodeling project that no doubt cost a couple of hundred thousand dollars at least. New carpets, new tiles, fresh paint, new sofas and televisions in every... More

Was this review helpful? Yes 1
GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for taking the time to review the hotel. We really want to say thank you for your continued support of our hotel. Repeat guest as well as new guest are always welcome in to uur little Comfort Suites Family. A review is always welcome it lets us know what we are doing right and what we are doing wrong.... More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our family just checked out of this hotel this morning. Our stay was July 26-31, 2014. We checked in last Saturday afternoon and were greeted by Lucy. She was so friendly during our entire stay. She greeted us each evening when we returned, asked us about our day and wished us well for the evening. We were very impressed by... More

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GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for the review an dthe kind words about Lucy. She is an asset to the hotel guest love her and she knows all the hot spots for food and attractions for any age. I will inform her of this review, so she can see just how much she is appreciated. the indoor pool and hot tub was resurfaced with... More

SYLACAUGA
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

Had to fight to get correct room with out up charge. Air conditioning doesn't work well. Lucy doesn't seem to care but she is swamped on evenings with no help so may be understandable. House keeping missed our room. Arch shower curtain is mounted so that you have less room in the shower. Patio doors are dirty in both rooms... More

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GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for the review.. The evening shift can be hectic sometimes and all at once and very slow for most of the time. We only assign rooms that are booked by the guest and the standard room was booked at the time of making the reservation. I did give her the go ahead to upgrade you to the mountain view... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel. I was very impressed for the inexpensive price we paid. Absolutely no complaints. Rooms were large and very clean, beds were super comfy. My only minor issue and it's just because I like a cold room, is the ac didn't get cold enough for me but that's at almost every hotel I stay at. All in all... More

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GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for taking the time to review us here on tripadvisor, we are glad you enjoyed the comfy oversized room. We are glad you enjoyed your stay and we hope to see you again in the fall. More

Florida
Top Contributor
111 reviews 111 reviews
66 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Second time here, went out of my way to stay here based on my first trip and it was worth it. Had a great view of the valley below. Large room and good bedding, the towels could us improvement but otherwise a good place to stay.

Was this review helpful? Yes
GMTN376, General Manager at Comfort Suites, responded to this review

Thank you for the review. We appreciate you returning to Comfort Suites Pigeon Forge for a second visit. This only means we are doing something right especially since you went out of your way to stay here. We hope to see you again soon. More

Springfield, Massachusetts
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 19, 2014

We stayed at the Comfort Suites for one night, & overall it was a nice stay. There were a few things that were evident they were remodeling but it didn't inconvenience us in any way. We're kinda city folk, so our daughter saw a kitty ( actually a skunk) & was chasing it. Our room was very clean & the... More

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GMTN376, General Manager at Comfort Suites, responded to this review

Thank you for the review, and yes we do have some wonderful views from our Mountain view side of the building. These rooms can only be booked and can not be requested. In the room description it will say Mountain view and that is the only way to make sure you have that Wonderful city/mountain view. On the other hand... More

Marietta, South Carolina
Senior Contributor
24 reviews 24 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 17, 2014

They are in the middle of remodeling, which I was told when booking was not a problem for booked rooms and the work was mainly done during the day. Our room was on the list to be remodeled soon, so the refrigerator, microwave, and coffee maker were missing. We were offered another room but with one floor closed due to... More

Was this review helpful? Yes 2
GMTN376, General Manager at Comfort Suites, responded to this review

I would like to start of with that we have never had a floor closed for bed bugs, this is a new one on me. If you would please give me a call directly and speak with me about this because this information is not true. as far as the room being on a list to be remodeled soon is... More

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Additional Information about Comfort Suites

Address: 2423 Teaster Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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Also Known As:
Comfort Hotel Pigeon Forge
Comfort Suites Pigeon Forge
Pigeon Forge Comfort Suites

62 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Start your vacation off by staying in one of our 76 tastefully appointed suites with all the comforts of home. Virtually all of our rooms have private balconies with breath taking views as this hotel is situated on one of Pigeon Forges highest points. Our ammenties include an outdoor (seasonal) pool, indoor heated pool and hot tub, electronic game room, fitness center, guest laundry and business center. Enjoy our expanded hot continental breakfast complete with scrammbled eggs, sausage, fresh fruit and much much more. ... more   less 
Number of rooms
76

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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