On a whim, we took off again for Dollywood. We have season passes. We didn't pre-book at any of our regular places and it was Memorial Day weekend, so we took the first place we found that had a vacancy. We have stayed at many Comfort Inn hotels and most all of them are reasonably priced and clean and that... More

I booked this location on Expedia for three families. Because of the large storms approaching which did such damage to Oklahoma and eastward, we had to cancel our trip. Even though we cancelled the trip the day before arrival, we were still charged for one full night for each room as a cancellation charge' even though Expedia listed it as... More

We stayed here for two nights. The room was fabulous. It was big! We had the 2 queen suite with pull out couch. The queens had 4 smallish pillows that is typical on todays rooms so no problem there. The pull out couch had no bedding. My son went to front desk And was told We couldn't have more pillows... More

Stayed only one night, room was clean, quiet, great balcony view. Only a minor flaw, no one was at the counter when I arrived. Breakfast was adequate as well. The bathroom was a bit small and disappointed I couldn't get a balcony with a hot tub. Location is very central.

We stayed in may. hotel never disclosed they were under construction & parts were closed off. [exercise room] carpet loose & bucked up at bathroom door, sinks would not drain, air conditioner really loud. oh yea if they give a room by elevator leave. paid full price for less hotel, also be very careful pulling out of drive that curve... More

We went up and stayed 2 nights in March. I can't say enough about the location. It was very convenient to everything. There was 4 of us staying. My husband and I, 15 yr old son, and 8 yr old daughter. The room was clean and beds were comfortable. We did have a balcony. The view from the balcony was... More

The manager "Tony" was extremely rude when I went to check in my special needs group. He does not have any good customer service. He tried to talk to me after he was really rude to me and I tried to ignore him. One time he shook his head at me after I turned my back from him as someone... More

We stayed in one of the family rooms. No balcony, but lots of room. We stayed here in a balcony room a while back and the views were great, but we needed more room this time. The bigger room has 2 queens and a sleeper sofa. It also had a kitchen area with a 4 seat dining table, very nice.... More

We have stayed in a city view and a mountain view room, I prefer the city view because of all the lights at night along the parkway. Our room was clean and spacious. Breakfast was a variety of cereal, yogurt, waffles, eggs, sausage, etc. It was quite good. The staff was very friendly and helpful. We enjoyed the pool each... More