Couple of positives first--good sized room, nice view of the mountains, always good to have a fridge and microwave, tasty breakfast with hospitable staff in the food room, clean beds.
Now the rest--The rooms in this hotel are in serious need of renovation and repair--wallpaper coming off the walls, water stains on the ceilings and walls, caulk missing in bathtub...
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As the new Guest Relations Manager, I want to say Thank You for your honest review and apologize for your less than pleasant exerience. Our guest are very important to us and we value each and everyone of you. We want our guest to feel like this is there home away from home when visiting beautiful Pigeon Forge. I hope...
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We have checked out other places to stay and have even stayed elsewhere 2 or 3 times. But, we always come back here. Tony and the staff are very friendly and very efficient. The room we get (the king suite w/living room) is always clean and I love the bed. It is so comfortable. The location is perfect!! You have...
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The Staff and Management at Comfort Suites, Pigeon Forge want to THANK YOU for taking the time to share you recent lodging experience. We are committed to providing excellent customer service to all of our guest. We look forward to you and your families future visits.
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We chose this hotel because the rates were very reasonable and we read some positive reviews here but we ended up being disappointed. Our room was reasonably clean but very dated and worn out looking. The beds were saggy and uncomfortable and furniture has defin
itely seen better days. Harsh flourescent lighting in the bathroom makes getting ready in the...
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It is unfortunate that your experience at our Comfort Suites was less than expected. As the Guest Relations Manager it is important to let our guest know that all guest concerns and/or complaints are addressed in a timeley manner to accommodate comfort and a pleasant stay. As for the property we are perched atop one of the highest points in...
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Motel is up above the noise of main street-makes for a beautiful view of mtns from the front balconies. Quiet night even though the motel was almost full on a Saturday night. Breakfast area is larger than most-would have plenty of room if people would not linger so long after eating. Room was clean and front desk was friendly.
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We are glad you enjoyed the beauty and peace of our location here in Pigeon Forge. We offer a great location with spectacular mountain views from our private balconies yet close enough to walk to many theaters and restaurants. We look forward to your future visits with us.
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Spent the 2011 Thanksgiving weekend in Pigeon Forge with my family. I used my accumulated Choice Privileges points for the first night and booked an additional night to complete out the weekend. Using the points was easy and effortless but sometimes wish I spent them on a different hotel.
Things I liked: Check in was simple and the staff were...
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We appreciate your comments based on your prevous visit with us here at Comfort Suites. If a guest is at all unhappy with their our staff is trained to assist them and make their stay a pleasant and memorable one. Our bathrooms are efficient as well as having an added bonus of separate sink areas for even more room. All...
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We recently stayed at the Comfort Suites on Teaster Lane in Pigeon Forge, on October 21 and 22. 2011
I have done a review on this hotel before but I thought it was worth giving another review as it has been a couple of years since our last stay.
We had a room on the 4th floor with a view...
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Reviewed July 19, 2009
We are so glad to hear from our repeat guest and Thank You for taking time once again to tell others of your wonderful experience here at Comfort Suites in Pigeon Forge. Looking forward to seeing you and your family on future visits to the area.
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Luggage for 54 persons delivered to rooms quickly and accurately. Rooms clean and extremely comfortable. Excellent hot continental breakfast with waffles, sausage, scrambled eggs, biscuits & gravy, fruit, juice, cereal, milk, yogurt, danish and various breads. Exercise room, hot tub and indoor and outdoor pools available. Spacious rooms (either 2 queen or king units) with flat screen TV, video player...
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It is always wonderful to hear from our Tour Groups....WE LOVE MOTOR COACH....
Thank you for taking time out of your busy schedule to share your group experience with others and hope to see you and your group again soon.
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Well Managed hotel with great personel. Our luggage was delivered to our rooms flawlessly and timely. excellent breakfast , good variety, eggs, sausage,biscuits and gravy,waffles, muffins and more. Will tell other people about this great hotel. San and Barb Halterman
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...WE LOVE MOTOR COACH.... Thank You for sharing your groups experience with others and look forward to having you and your group visit us again.
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Great organization for 53 on tour coach; luggage delivered to rooms flawlessly & timely; very good continental breakfast with coffee, cream, diet and reg. sugar, eggs-hard/scrambled, sausage, waffles, bread, 3 cereals, milk, biscuits, gravy - the works! Exercise room, indoor & outdoor pool, hot tub. Everything clean! Very courteous, great maid service, new flat TV, video player, 2 queen beds,...
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So glad that you and your group enjoyed our hotel and the ammenities we offer. Our rooms are spacious with private balconies offering incredible views. Our breakfast is the way to start your morning. And our staff is here to provide southern hospitality to each of our guest. Your home away from home vacation.
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We were very pleased with our stay at Comfort Suites. The hotel was clean and seemed relatively new. The price was acceptable compared to some of the other hotel chains we are more familiar with. The breakfast had good variety--even eggs, sausage, biscuits, and gravy. We will stay here again.
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We are glad that you and your family enjoyed your stay while on vacation in Pigeon Forge. We hope you visit us again in the near future. Dollywood will be opening soon with their newest ride the Eagle and it is almost time for the Dolly Home Coming Parade...perfect times to visit...
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