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Red Roof Inn & Suites Pigeon Forge - Parkway

2826 Parkway, Pigeon Forge, TN 37863 (Formerly Pigeon Forge Inn & Suites)
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Red Roof Inn & Suites Pigeon Forge - Parkway
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226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Paint Rock, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We had 2 rooms and were in Pigeon Forge for week end trip with grandchildren.Both rooms were very clean, both the people on the desk at check in were very friendly, helpful, and made checking in a good experience.We enjoyed our stay and would recommend this inn to friends.

Was this review helpful? Yes
Scottsdale, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We ended up checking in at 3 A.M. due to a change of flight and driving to the hotel and I called and gave them a heads up that we were on our way. The man Wayne at the front desk four hours later (and again at 3 A.M.) greeted us with a smile and called us by name remembering... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Dear Kayla B, Thank you for the wonderful review.We are very happy with Wayne and the rest of our staff here at the Red Roof.I am glad we exceeded your expectations.Thank you once again hope to meet you next time you are in Pigeon Forge. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I really liked my stay. The beds were comfortable. The rooms were clean. The staff is accommodating. There is a swimming pool. This hotel is family friendly. The A/C is the best I have ever seen! The only down side is that there are ramps from the 1st to 2nd floor. This is a good thing for special needs, however,... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Dear Erica S, Thank you for giving us a great review. I suggest next time requesting a ground floor room for you and your family Thank you once again. More 

common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

The staff is absolutely great! Everyone I talked to was beyond nice. I recently stayed there for 4 days 3 night. Rooms are big and clean. I can't say I'll stay there again over 1 reason...I have 2 small dogs and the hotel is pet friendly....The only place to walk the dogs is in between the parking lot and a... More 

Was this review helpful? Yes 2
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Dear Gaplum28, Thank you for reviewing our property. I'm sorry you did not have a pleasant experience with us. We have addressed the issues you had during your stay and are in the process of rectifying the problems you have experienced.Thank you once again. More 

Monticello, Kentucky
1 review
2 of 5 stars Reviewed 1 week ago NEW

Our room was on the 3rd floor next to the janitor/electrical rooms....very poorly lit and dirty. Room was decent...tiny but I was expecting that. The bathroom was so small you almost had to step in the tub in order to shut the door. We just need a place to stay and shower. Would not want to stay for an extended... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Dear Amber16115, Thank you for taking the time out of your day to review our property,I regret to hear you did not have a pleasant experience with us.I apologize for not exceeding your expectations.I hope you give us another opportunity,thank you! More 

Travelers are raving about these Pigeon Forge hotels

Newnan, Georgia, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Found this hotel on the web. Great price first of all. Great customer service ,the rooms were very clean and neat , air worked so good I needed a blanket. It's an older hotel but it has been kept up, looks like they might be doing some renovations in the lobby, I would stay there again if I come back... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Dear Debbie S, Thank you for taking the time to review our property. We are very happy you enjoyed the stay hope to see you next time your in town. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for 2 days on a business trip and the room was clean the staff was awesome and the breakfast was even good. I will definitely stay here again anytime I can stay 2 nights and not have a single complaint they have done there job in my book

Was this review helpful? Yes
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Dear recruiter2015, Thank you very much .It makes us feel good that we did a job well done.We hope to see you next time your in Pigeon Forge area. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a great hotel right on the parkway!! You can walk to rhe island and many other places. There is a trolly stop right in front of the hotel too! The staff are all very friendly and will go out of their way to make your stay the best it can be. The rooms and pool are very clean... More 

Was this review helpful? Yes 1
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Dear Shirleyfamily2007, Thank you so very much.I am so happy you and your family enjoyed the stay at our property.I look forward to seeing next time.Thank you once again!!! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was in a great location, near the Island and on the main street where all the activities are. The hotel smelled great and was very clean. The beds were clean and had no bed bugs (we checked). The hotel staff were fine, we only interacted with them during check out. The flaws of the hotel were few. The... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Dear Autumn W, Thank you for taking the time out of your day to review our property.We are taking action to rectify the problems you incurred during your stay . Thank you once again, More 

Tampa, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Place was modern and in good repair front desk a little slow but attentive no body's in a hurry in the south but you. Very clean reasonable price like $70 a night but clean and proud of their property would stay again

Was this review helpful? Yes
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Dear Richard A, Thank you for taking time to review our property.We are glad you enjoyed your stay look forward to seeing you next time.Thankyou once again More 

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