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Red Roof Inn & Suites Pigeon Forge - Parkway

2.0 of 5
2826 Parkway, Pigeon Forge, TN 37863 (Formerly Pigeon Forge Inn & Suites)
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Red Roof Inn & Suites Pigeon Forge - Parkway
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Red Roof Inn & Suites Pigeon Forge - Parkway
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201 reviews from our community

Traveler rating
    52
    42
    28
    22
    57
See reviews for
74
52
4
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
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English first
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    (201)
  • Mar-May only
    (29)
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    (85)
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    (54)
  • Dec-Feb only
    (33)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We had the suite with two rooms, king size bed and sofa bed. The room was small, the sofa bed small without sleets, and there was a 1/2 inch gap between the exterior door threshold and the bottom of the door. But the staff (Jason) was superb. He was the night manager and bought sleets to us for the bed.... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Rooms were clean. staff very friendly. Would highly recommend. Great location located near a lot of attractions and restaurants. Plenty of parking. Karaoke on Friday and Saturday nights. Was a lot of fun.

Was this review helpful? Yes
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

i would like to thank you very much for the wonderful review . it deffinetly puts a smile on our faces when we are able to provide exellent service .I hope to meet you next time you stay with us. thank you once again, Jason Moore More 

Murfreesboro, Tennessee
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Me and my family travel to Pigeon Forge and Gatlinburg 4-5 times a year. We decided to take a weekend away and bring the dog. We booked at the Red Roof Inn in downtown Pigeon Forge because they do allow animals. The desk manager was very friendly but upon checking in I had to endure one of those sales pitches... More 

Was this review helpful? Yes 1
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

I would like to thank you for taking the time out of your day to bring these issues to my attention. i have since spoke with maintenance and housekeeping department to be more pro active with room condition and training for housekeeping staff. I hope you give us another oppurtunity in the furture, best regards, Jason Moore More 

Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed the staff and the smart Tv's i the room. Net flicks nights :) The owner was out and spoke to us and made sure we had everything we needed. How often do you get that kind of service. I would stay here and time!! Also i like a Pet friendly place !!!

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Fayetteville, West Virginia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Filth Pit! Nasty! Priceline - waste of money - overrated and overpriced. I have stayed in many hotels,some excellent and some bad, but never one this bad! King Suite - bathroom so small cannot fit in and close door. Please do not be fooled by pictures and special offers, like I was.

Was this review helpful? Yes
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

I am very sorry that you were so despleased with our property. I would like to know the other issues you inncurred during your stay .please call me at 865-453-9151 so we can further rectify the other problems during your stay ,thank you Jason Moore. More 

Charlotte, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let me start off by saying I would have given this property a 3 star rating based on this visit but based on the friendliness of staff, location and being pet friendly I gave it 4. At check in I was greeted by Everett who in my opinion is one of the best employees there. He is very friendly, outgoing... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Dear Michael j, I would like to thank you for taking the time to bring this to my attention. I am very happy to have Everett working with us. He is one of the best .I have spoken with maintenance and corrected the problems you have incurred during your stay. We are continually training our staff on how to better... More 

harriman
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My boyfriend and I are from here so we knew what to expect as far as the area goes so this room was perfect! The jacuzzi tub was relaxing, staff were nice and the room was clean, not to mention its in a great location. Parking could've been a little better, it's clustered but otherwise it was good.

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1 review
4 of 5 stars Reviewed February 28, 2015 via mobile

Me and my bride visited pf last week and it was awesome. First off the staff was over the top and extreamly helpful. Always had a smile. And tried to help anytime they could. They were laughing with the guests at check in and looked like they were enjoying being at work. The rooms are really clean and beds are... More 

Was this review helpful? Yes
Kingsport, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 16, 2015

Friendly staff, hotel room very clean. Was impressed it had a separate little seating area. Didn't like the sales pitch to get parking permit, but it was painless and all you have to say is you aren't interested and the guy is very nice. The remotes are behind the desk which is funny. The smart tv was a nice idea... More 

Was this review helpful? Yes 2
Birmingham, Alabama
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

the room was clean and quiet. The only reasons I didn't give 5 stars is the wifi was terrible, the water wasn't hot and I didn't like the fact that after checking in, we had to get our parking pass from a guy try to sell time shares. I don't want to drive 4 and 1/2 hours to hear a... More 

Was this review helpful? Yes 1
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