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All 94 Pigeon Forge hotels

Holiday Inn Pigeon Forge

3.0 of 5 Hotel   |   3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
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Ranked #58 of 94 hotels in Pigeon Forge
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268 people have reviewed this hotel

Traveler rating
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90
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Actually I'm glad I didn't have time to read the reviews before we booked this place as I would not stayed. Our experience was totally great. Our room was very clean and large.we had our grandson with us so we wanted a place with an indoor pool. My husband had an absolute ball in the pool with him. He loved... More

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HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear Canatol, We are thrilled to hear your husband and grandson had such a wonderful time. We are pleased you enjoyed the stay as well. As always, it is our pleasure to host your family any time and we look forward to our next chance to do so again. We will share your compliments with the rest of our team,... More

netherlands
Contributor
16 reviews 16 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this is a great hotel in pigeon forge area lots of parking space great entrance nice people at the front desk nice clean rooms great pool with waterfall restaurant in house and more restaurants at the main road.would stay here again also good for big group.

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HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Thank you for your kind review. We will share your comments with the rest of our team. We work hard to ensure our guests recieve the best service this area has and we are proud to offer one of the best properties in Pigeon Forge for any group large or small. We look forward to your next visit and our... More

Orlando, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This Holiday Inn was a good value this time. Rates were lower than we expected. I often check multiple hotels along our route while traveling. This was a pleasant surprise. The room was clean and nicely furnished with a microwave, refrigerator and coffee pot. We traveled with family went to smokey mountain Tennessee. It was comfortable. Breakfast was quite disappointing,... More

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HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear prosportswear, Thank you for taking time to provide feedback regarding your recent stay with us. It was our pleasure to host your family. The Smoky Mountains are a spectacular place to visit any time of year. We are pleased to hear you enjoyed our property and our service. We will share your compliments with the rest of our team... More

North Haledon, New Jersey
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

They were unable to provide us with an king accessible room, as requested when reservations were made, but had reserved us in a standard room with 2 double beds. However, 2 ladies at the front desk were able to find us a room at the Holiday Inn Express. And for that, we are thankful. The entry of this hotel is... More

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Patricia E, Thank you for taking the time to post your review. I hate we did not have the room type available that was requested, but I am glad we was able to get you a room at our sister property. I have shared your restaurant experience with our Food & Beverage Director so he can follow up on... More

Covington, Tennessee
1 review
1 of 5 stars Reviewed 4 weeks ago

Our trip started out with us going in the room and dried urine was all over the toilet seat. We called the desk and they came to clean the entire bathroom. Later that night we could not get the air to work, once again called the desk and the only option at that time was to move rooms(this is at... More

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Amanada J, Thank you very much for taking the time to post a review. We are sorry to hear you had a less than pleasant stay with us. Since we are an independently owned Holiday Inn, we can only provide a certificate for our hotel. We would like the opportunity to prove how great our hotel and customer service... More

Tupelo, Mississippi
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms here are clean but really dated. We stayed in a double bed room and there was a lot of space. The pool area is beautiful with a waterfall. The pool area is surrounded by an arcade. The lobby is pretty with plenty of cozy seating.

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Jpickering, Thank you for your review. Our indoor pool/waterfall is a great asset, especially during our winter months. I have shared your thought regarding our guest rooms being clean, but really dated, with our management team for them to review. We hope you continue to choose Holiday Inn Pigeon Forge for your lodging needs, the next time you visit... More

Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and I have stayed at this hotel numerous times, and it is handsdown my favorite hotel to stay at in Pigeon Forge. The room with the jacuzzi is definently worth the upgrade. It's very relaxing and the location of the hotel is fantastic.

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Glock19ga, We are thrilled you enjoyed your stay with us. Thank you for your loyalty. We look forward to your next visit. Sincerely, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More

Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2014 via mobile

I recently attended a conference with 10 teenagers. The conference center was well kept. The rooms and common spaces were very clean. The teens enjoyed the common areas that were located on each floor. The staff was also very friendly! They made sure that i stayed well supplied with coffee to keep up with the teens! The food was very... More

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Sharris21, Thank you very much for taking the time to provide a review of your recent stay with us. We were happy to host your conference and look forward to doing so again in the future. Our team works very hard to keep our property looking great and striving to provide the best service in the industry. In reference... More

Lansing, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed March 3, 2014

Seems I am used to staying at the Holiday Inn Express, this was a def downgrade. This is also the hotel you have to stay at if you decide to do the Holiday Inn Resort timeshare thing. Beds were ok; staff at front desk were very rude and curt; bathroom door in our room was splintered. You'd think both were... More

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear mcgaula, We regret to hear you did not enjoy your recent stay with us. We understand you booked through Holiday Inn Club Vacations for a Timeshare Tour and this is how you were given a reservation to our property. We are under a different owenrship than Holiday Inn Club Vacations and apologize for any lack of conistency you may... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 2, 2014

My boyfriend and I recently booked a romantic weekend away here in a King Fireplace/jacuzzi Suite. We booked it online through Expedia and verified the room 3 times. We arrived around 7pm and was told our reservation was only for a King standard room. Not sure who was to blame, the hotel or Expedia, but having just drove over 7... More

Was this review helpful? Yes
HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear AbbyDalton, We would like to thank you for taking the time to share your experience. We value our guests feedback and always appreciate the opportunity to hear how you feel about your time with us. We would like to apologize for the circumstances surrounding your most recent stay. Using the information you provided, we have been able to identify... More

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Additional Information about Holiday Inn Pigeon Forge

Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Pigeon Forge Holiday Inn
Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 94 hotels in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
Official Description (provided by the hotel):
From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more   less 
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