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All 93 Pigeon Forge hotels

Holiday Inn Pigeon Forge

3.0 of 5 Hotel   |   3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
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Ranked #51 of 93 Hotels in Pigeon Forge
A recent review
4 of 5 stars reviewed yesterday
r f Greenville, South Carolina
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307 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Greenville, South Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We came in on a Friday afternoon. Greeted by a nice lobby and busy staff. We were checked in and ushered to our 5th floor room. Dual elevators, dated carpeting, and room furnishiings, but, clean, and well kept. Sure, updating could be in order, but, the shower was hot. The beds were comfortable. The room and bath was clean and... More

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North Carolina
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The kids eat free so that was a plus having their food included so we did take advantage of dinner and breakfast and found it just fine. Pleasant, good food. Not great food but good food. The kids aged 6 and 7 greatly enjoyed the pool.

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

My family and I just returned from a long weekend staying at this hotel. We stayed for two nights. The total price was a little more than $300 including tax. No breakfast was included. There was free coffee left in the room. Upon entering the hotel it looks very nice. It seems like the lobby has been recently updated or... More

Was this review helpful? Yes 2
HolidayInnPF, Assistant Guest Services Manager at Holiday Inn Pigeon Forge, responded to this review

Dear TravelingFunFam, We would like to thank you for taking the time to provide us with feedback regarding your recent experience. We love to hear what our guests are thinking and feeling about their time with us. We work hard each day as a team to ensure a consistently enjoyable guest experience and we apologize that we fell short of... More

Madison, Alabama
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I am in the middle of a three or four for this hotel. The rooms are nice and quiet. Our bed was comfortable. The wallpaper in hallways and bathroom needs replaced. The bathroom needs an exhaust fan for bathroom odors. It looks to have one but it does not work. We tried the breakfast in the lobby and it was... More

Was this review helpful? Yes
HolidayInnPF, Assistant Guest Services Manager at Holiday Inn Pigeon Forge, responded to this review

Dear SheStampsAlot, Thank you for sharing your experience. Guest feedback is very important to us and we appreciate you taking the time to provide us with your opinion. Our team strives to deliver only the best service to our guests from check-in to check-out and more. We are glad to hear you rested comfortably and found our property nice and... More

1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed at various cabins & hotels in this area but we keep coming back to this great holiday inn!! Its in a great location, right in middle of pigeon forge. Staff is great, dining is always quick & tasty!! As soon as you walk in, you feel welcomed!! The lobby is huge & rustic & beautiful! We've never... More

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Syracuse, New York
Top Contributor
68 reviews 68 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 13, 2014

The hotel is near the intersection going to Old Mill Historic Area (going to Patriot Park). Nice landscaped on the outside Great decor inside. Feel like Las Vegas there, did you know that there is a wedding chapel on the property. Our room was fine, clean When we asked how to go to Dollywood, the staff gave not-a-clear direction. Being... More

Was this review helpful? Yes 1
HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear kmiggiani, Thank you for providing feedback regarding your recent stay with us. We are pleased to hear you were able to enjoy some of the area attractions and restaurants as well as our amenities while you were here. We strive to provide our guests with the most convenient and accurate information possible as we understand navigating an unfamiliar city... More

Owensboro
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 6, 2014

Went on short notice at a busy time. The hotel staff was really great arrived late and they were really busy. They were sold out for the night yet were taking the time to help others find rooms in other towns and still had time to welcome us as priority club members, Only wish breakfast was included, yet was worth... More

Was this review helpful? Yes 1
HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear Daves W, Thank you for providing feedback on your recent visit to our property. We are thrilled to hear of your experience. Our team works hard to ensure the happiness of not only our guests, but anyone whom we happen to encounter. We are always willing to help those who may need assistance finding a place to stay, especially... More

Lancaster, OH
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed August 4, 2014

This hotel is located on the main strip in Pigeon Forge. Always very clean and friendly. Nice indoor pool and jacuzzi, although sort of small for size of hotel. The restaurant serves a good breakfast offering a very nice buffet. Has dinner, but with all the surrounding restaurants, it is not as popular. There are several great restaurants within walking... More

Was this review helpful? Yes
HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear Missylancaster, We are pleased to hear you enjoyed your stay. We would like to thank you for your continued loyalty as a repeat guest here at our property. We are proud to hear that you return time and again because of our wonderful team and the amazing service we provide. Our restaurant is a convenient option for our guests.... More

Lexington, Kentucky, United States
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed August 4, 2014

My wife and I stayed one night at this Holiday Inn hotel and conference center. We chose to stay there because it was the race head quarters for the Pigeon Forge midnight run. The staff was very prompt and courteous when we checked in. The exterior of property was very clean and had plenty of well lit parking. The decor... More

Was this review helpful? Yes 6
HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear KY_IT_GUY, Thank you for sharing your experience. We were proud to host the Pigeon Forge Midnight Road Race and we are thrilled you were able to attend and participate. We work hard each day to deliver prompt and friendly service to our guests. It is unfortunate you were not pleased with the state of your guest room. We have... More

Greenville, North Carolina
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 31, 2014

Two spacious adjoining (1 king, 1 double) rooms accommodated our family of 6 nicely during our 4 night stay. Friendly staff, indoor pool & full service restaurant, centrally located on the parkway, this place was a pleasant surprise after reading some of the reviews. Would definitely stay again & recommend to family & friends! Only criticism is the restaurant has... More

Was this review helpful? Yes
HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear PCPirate, We are thrilled to hear you enjoyed your stay. It is our highest priority to keep our guests happy and comfortable. We thank you for sharing your experience as well as recommending us to others. We have shared your comment concerning the operating hours for Louie's Grill with our Management Team for review. Thank you for the suggestion.... More

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Additional Information about Holiday Inn Pigeon Forge

Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
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Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn

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