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All 93 Pigeon Forge hotels

Holiday Inn Pigeon Forge

3.0 of 5 Hotel   |   3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
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Ranked #50 of 93 hotels in Pigeon Forge
A recent review
5 of 5 stars reviewed 1 week ago
2kentuckytravelers
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303 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at various cabins & hotels in this area but we keep coming back to this great holiday inn!! Its in a great location, right in middle of pigeon forge. Staff is great, dining is always quick & tasty!! As soon as you walk in, you feel welcomed!! The lobby is huge & rustic & beautiful! We've never... More

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Syracuse, New York
Top Contributor
68 reviews 68 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is near the intersection going to Old Mill Historic Area (going to Patriot Park). Nice landscaped on the outside Great decor inside. Feel like Las Vegas there, did you know that there is a wedding chapel on the property. Our room was fine, clean When we asked how to go to Dollywood, the staff gave not-a-clear direction. Being... More

Was this review helpful? Yes 1
HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear kmiggiani, Thank you for providing feedback regarding your recent stay with us. We are pleased to hear you were able to enjoy some of the area attractions and restaurants as well as our amenities while you were here. We strive to provide our guests with the most convenient and accurate information possible as we understand navigating an unfamiliar city... More

Owensboro
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went on short notice at a busy time. The hotel staff was really great arrived late and they were really busy. They were sold out for the night yet were taking the time to help others find rooms in other towns and still had time to welcome us as priority club members, Only wish breakfast was included, yet was worth... More

Was this review helpful? Yes 1
HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear Daves W, Thank you for providing feedback on your recent visit to our property. We are thrilled to hear of your experience. Our team works hard to ensure the happiness of not only our guests, but anyone whom we happen to encounter. We are always willing to help those who may need assistance finding a place to stay, especially... More

Lancaster, OH
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is located on the main strip in Pigeon Forge. Always very clean and friendly. Nice indoor pool and jacuzzi, although sort of small for size of hotel. The restaurant serves a good breakfast offering a very nice buffet. Has dinner, but with all the surrounding restaurants, it is not as popular. There are several great restaurants within walking... More

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HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear Missylancaster, We are pleased to hear you enjoyed your stay. We would like to thank you for your continued loyalty as a repeat guest here at our property. We are proud to hear that you return time and again because of our wonderful team and the amazing service we provide. Our restaurant is a convenient option for our guests.... More

Lexington, Kentucky, United States
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I stayed one night at this Holiday Inn hotel and conference center. We chose to stay there because it was the race head quarters for the Pigeon Forge midnight run. The staff was very prompt and courteous when we checked in. The exterior of property was very clean and had plenty of well lit parking. The decor... More

Was this review helpful? Yes 4
HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear KY_IT_GUY, Thank you for sharing your experience. We were proud to host the Pigeon Forge Midnight Road Race and we are thrilled you were able to attend and participate. We work hard each day to deliver prompt and friendly service to our guests. It is unfortunate you were not pleased with the state of your guest room. We have... More

Greenville, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Two spacious adjoining (1 king, 1 double) rooms accommodated our family of 6 nicely during our 4 night stay. Friendly staff, indoor pool & full service restaurant, centrally located on the parkway, this place was a pleasant surprise after reading some of the reviews. Would definitely stay again & recommend to family & friends! Only criticism is the restaurant has... More

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HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear PCPirate, We are thrilled to hear you enjoyed your stay. It is our highest priority to keep our guests happy and comfortable. We thank you for sharing your experience as well as recommending us to others. We have shared your comment concerning the operating hours for Louie's Grill with our Management Team for review. Thank you for the suggestion.... More

Douglasville, Georgia, USA
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent almost a week in Pigeon Forge and Holiday Inn is by far the best hotel to stay at. It's a full line hotel with reasonable priced meals. The staff was very friendly and helpful with all my needs. The room was clean, with comfortable beds and great working AC!!! Love the pool and game area, my son was happy... More

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HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear Connie J, We appreciate your feedback, thank you so much for sharing your experience online. We work hard each day to ensure every guest is happy and planning to return. Please visit us again the next time you visit Pigeon Forge, it would be our pleasure to host you again! Thank you, Josh Eldridge Social Media Administrator Holiday Inn... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has a very nice lobby, restaurant and pool. Room is basic holiday inn. Staff quite nice and really like the idea of having a separate ice tub for filling coolers. The complaint here is cleanliness. Carpet throughout is dirty, bordering on filthy. Too bad because other than that this is a nice place to stay.

Was this review helpful? Yes 2
HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear Jeff S, We are pleased to hear you enjoyed our property and your room. Thank you for sharing your opinion. We work hard each day to ensure each guest has a wonderful, care-free experience and we try to do everything possible to make staying with us more convenient. It is unfortunate to hear you were displeased with the state... More

Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We needed a hotel FAST because the one we had reservations at was horrible. Luckily, this one had a room available AND when we enrolled in their rewards program we got a free 2pm checkout, AMAZING! The rooms were clean, and well furnished. The hotel lobby was immaculate and beautiful, with a stone fireplace. The pool had a waterfall and... More

Was this review helpful? Yes 1
HolidayInnPF, Social Media Administrator at Holiday Inn Pigeon Forge, responded to this review

Dear Littlecr, We are thrilled to hear you enjoyed our property. Thank you for taking the time to share your experience with us. We will be sure to share your comments with the rest of our team. It was our pleasure to host you and we are pleased that we could help under your circumstances. Congratulations on your recent enrollment... More

Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Let me start by saying the hotel needs help. I agree with other reviews in that the lobby is very deceiving. They have remodeled it and not much else. The pool area is very old. Pool is small and there were about 30 people in it at 11 p.m.!! It's not a big enough pool for the size of the... More

Was this review helpful? Yes 2
HolidayInnPF, Assistant Guest Services Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Talbs1972, We would like to thank you for bringing this matter to our attention. On behalf of myself and the entire Management Team here at Holiday Inn Pigeon Forge, we extend you our sincerest apologies for the incident you described. Upon investigating the circumstances we have determined this was the action of a new employee in training. We have... More

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Additional Information about Holiday Inn Pigeon Forge

Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
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Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#50 Top resorts Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more   less 
Number of rooms
206

Questions & Answers

Questions? Get answers from Holiday Inn Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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