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All 93 Pigeon Forge hotels

Holiday Inn Pigeon Forge

3.0 of 5 Hotel   |   3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
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Ranked #53 of 93 Hotels in Pigeon Forge
A recent review
3 of 5 stars reviewed 2 days ago
Jordan H Grand Haven, Michigan, United States
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324 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Grand Haven, Michigan, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This hotel is very modern, clean, and friendly. The reason I had to dock them 2 stars was I did not receive the room I booked. My SO and I were informed when we checked in they did not have a jacuzzi suite available for either of our 2 night stay. Even though we booked the room weeks in advance.... More 

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Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Near all the activities but set back from the highway. Good bargain, clean well appointed rooms and nice breakfast. Accommodating well informed staff. The gal who checked us in was pleasant and friendly, when we left for dinner later in the evening she addressed us by name, one of those small things that you remember. We would definitely stay here... More 

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Eric H, Thank you for choosing Holiday Inn Pigeon Forge. We are so excited that your stay with us was memorable. I have shared your review with our Guest Service Manager so the team member you mentioned can be recognized. Thank you for your review. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is in a great location and reasonably priced. Lobby, breakfast and pool area are very nice and clean. Breakfast buffet is OK, typical hotel breakfast items. The man working the buffet was working very hard to keep it filled and clean. He deserves recognition for his efforts. Our biggest complain was our room. It wasn't clean. Bathroom needed clean... More 

Was this review helpful? Yes 1
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Diesel38, Thank you for taking the time to post a review. We are pleased you enjoyed our breakfast in Louie’s Grill. Thank you for recognizing one of our team members. He greatly appreciates it. I have shared your concerns with the cleanliness of your guest room with our management team. We would like to speak with you further regarding... More 

USA
Top Contributor
50 reviews 50 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel met the needs for our visit to Pigeon Forge. It is in a great location and the staff and service were above our expectations. The room was large and the fridge and microwave were nice to have for our leftovers. We would definitely stay there again.

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Kathy53Usa, We are glad that you enjoyed your stay with us! Our team works very hard every day to ensure that our guests have a great experience during their stay. We hope to see you again soon. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More 

Clearwater, Florida
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 12, 2014

We enjoyed this location but the "upgraded room #515" we received needed updating. There was light coming through the door at night, (needs weather striping or something to block out the light) I am a platinum elite with Holiday Inn Priority Club. We stay at Holiday Inn all the time and this was a disappointment. The staff was very accommodating... More 

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear gonnabe001, Thank you for your feedback. It is very important to us so we can continue to improve. Our maintenance team has added a weather strip to the door to help prevent the light from coming through at night. Thank you for bringing that to our attention. We hope you will continue to choose Holiday Inn for your lodging... More 

Huntsville, Alabama
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 11, 2014

The grounds and the lobby look great but the guestroom did not meet our expectations. When we checked into the room, the room was hot and the air conditioner did not function properly. We were going out anyway so we informed the front desk before we left so that they could repair the air conditioner unit while we were gone.... More 

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear MotorMatt, Thank you for taking the time to write this review. We regret that your stay with us was less than satisfactory. We apologize that the A/C unit in your room was not properly repaired when you first notified the front desk. Our maintenance team currently has an action plan in place to repair the A/C unit, bath tub,... More 

Saint-Beat, France
Top Contributor
308 reviews 308 reviews
42 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed November 1, 2014

We had a great stay in this hotel. Parking free and ample, lovely big room with fridge and microwave, coffee in room too. The pool was lovely with a whirlpool - bit jaded in terms of decoration - needs a facelift but the pool itself was fab. Lovely welcome when we arrived at the hotel and very welcoming lounge area... More 

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear ScooterJuly, Thank you for leaving us a 5 star review. Your feedback is extremely important to us. Your review has been shared with our team. They work very hard every day to ensure that our guests feel comfortable and "at home" during their stay. Thank you again, for letting us know how we did during your visit. Sincerely, Candis... More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed November 1, 2014

the hotel is old but well updated and maintained. the pool area is especially relaxing with the noise of the waterfall. the hot tub is really hot and great. the rooms are like brand new, the only old thing in the room was the bathtub, which was understanding. the rest of the bathroom had been updated. just got back from... More 

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear ramblingwreck469, Thank you for sharing your review. We are so glad you chose to stay with us during your time in Pigeon Forge. We hope you enjoy your next visit just as much. Feel free to let us know if we can do anything more to make your stay with us even more memorable. Sincerely, Candis Mullins Social Media... More 

Kingsport, Tennessee
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 22, 2014

Our room was clean , the bed "king bed" as with king mattress was average if not above average for a good nights sleep . it was a better choice than a few hotels in the same area. it is on the main parkway but sets back , makes less noise to be bothered by.

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear doug c, We are glad that you enjoyed your stay at our property. We strive to make everyone's stay as wonderful as possible. We feel like our full service Holiday Inn is located in the heart of Pigeon Forge. Please feel free to visit us again, we would love to see you. Once again, thank you for your stay... More 

Knoxville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

We took our daughter and one of her friends this past weekend and had a great time. The room was very clean and the hotel staff was very helpful and courteous and had answers to all of our questions. Great place to stay and within close distances to shops and restaurants.

Was this review helpful? Yes 1
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Rbaker1224, It is wonderful to hear that you enjoyed your recent visit to Pigeon Forge. We are very thankful that you selected our property for your family's lodging needs. We wish to provide our guests with the very best service possible. It's fantastic to hear you were well taken care of during your time with us. Our location is... More 

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Additional Information about Holiday Inn Pigeon Forge

Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
Number of rooms: 206
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Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn

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