We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 93 Pigeon Forge hotels

Holiday Inn Pigeon Forge

3.0 of 5 Hotel   |   3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Pigeon Forge to your Saves list
Holiday Inn Pigeon Forge
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
56%
Ranked #53 of 93 hotels in Pigeon Forge
A recent review
5 of 5 stars reviewed 1 week ago
ThaOreO Nashville, Tennessee
  • Overview
  • Reviews (294)
  • Photos (71)
  • Amenities
  • Q&A
  • Room tips (43)
  • Location
  • More
Write a Review

294 people have reviewed this hotel

Traveler rating
    76
    76
    69
    47
    26
See reviews for
95
73
7
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Let me start by saying the hotel needs help. I agree with other reviews in that the lobby is very deceiving. They have remodeled it and not much else. The pool area is very old. Pool is small and there were about 30 people in it at 11 p.m.!! It's not a big enough pool for the size of the... More

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel could be a great property. It has a great location, nice size rooms, and a large lobby area. However, it is in need of serious updating. The tub in my room had cracks, the covers on the toilet seat screws were missing, the bottom of the bathroom door was falling apart, and the bathroom walls had water damage... More

Was this review helpful? Yes
portland, or
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

It is a fixed up old hotel. Probably built in the late 70s or early 80s. Holiday Inn refreshed it but you can still tell its age. It was fine to stay there but the AC was loud and the bed super hard. I wouldn't stay there again. I wouldn't go back to Pigeon Forge in general if you paid... More

Was this review helpful? Yes
Nashville, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for the weekend and enjoyed the breakfast buffet. The food is fresh and the employees are nice. The rooms are clean and the bed was comfy. They could use a little updating, but still clean and comfortable. There was a fridge and microwave as well. I would stay here again.

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear ThaOreO, Thank you for choosing to stay at Holiday Inn Pigeon Forge. We are so glad you enjoyed your stay with us. We look forward to serving you in the future. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More

Dunlap
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was clean. The staff was very nice however when we went to take a load of our stuff to the car a housekeeping employer came in our room and threw the rest of our stuff away. It was an hour and a half before check out time and we had the privacy tag on our door. We were... More

Was this review helpful? Yes 1
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Devan1234, I am very sorry about the problem you encountered during your stay. I have notified our housekeeping team about this issue, so they can prevent this problem from occurring in the future. We do our very best to ensure that each guests has a pleasant and enjoyable stay with us. We would love to have you as guests... More

Louisa, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Me and my family stayed here only one night. The hotel lobby and restaurant are amazing and eye catching. Don't let this fool you! The rooms are actually older. Despite being older the room was clean but needed a lot of cosmetic repairs. The pool was ok and there was a waterfall which was a nice touch to be in... More

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear k_dog01, I am very glad that you enjoyed our breakfast buffet and our pool area. Thank you for your hospitality and your choice to stay with us. We enjoy receiving new ideas from our guests as to how we can make your stay more enjoyable. This is an older property but it has a rustic touch to it to... More

Lancaster, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Breakfast buffet is delicious, good variety, nice servers. Hotel rooms are spacious and clean. AC unit cycling on and off in the room was a little annoying but typical. Room keys tend to "lose" their coding so both of us had to go to the front desk and have our cards reprogrammed a day or two into out stay. Glad... More

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear TSull8, Thank you so much for such as outstanding review of our hotel! We are very happy we were able to make the rest of your vacation enjoyable. Our staff is very caring and we are glad that you were able to enjoy our breakfast and found our rooms to be clean. We encourage our guests to contact our... More

Tennessee
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed over for the weekend. The room was very clean and comfortable. The breakfast is not free but the breakfast buffet was good. There is a good walking distance to the Trolley terminal that takes you to Gallatinburg, Dollywood, and other places. The staff was friendly and helpful when we asked for help with the directions. I would feel... More

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear cruisinlady09, Thank you for choosing Holiday Inn Pigeon Forge. Our location is one of our greatest assets. We are grateful that you feel comfortable in coming back to Holiday Inn. We look forward to serving you again. Sincerely, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More

Kingsport, Tennessee
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The room was really nice and ready before check in. The hotel is within walking distance to Cheddars restaraunt and various family attractions such as go carts, putt putt and an arcade. We enjoyed the pool and game room and at the end of the day we could see the fireworks show at Dollywood.

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Tracyrh5612, Thank you for your review. It was our pleasure to get you checked in as soon as you arrived. We take great pride in accomodating our guests anyway we can. We hope you will return to Holiday Inn Pigeon Forge during your next visit to the Great Smoky Mountains. Thank you, Candis Mullins Social Media Director Holiday Inn... More

Opelousas, Louisiana
Top Contributor
73 reviews 73 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I normally like Holiday Inn but I won't return to tis one. We had just left a similarly priced hotel in Gatlinburg because of availability and this one didn't measure up to where we left. We didn't have a cot we ordered when we got there and the shower was broken. Both were quickly fixed, as the service was very... More

Was this review helpful? Yes
HolidayInnPF, Assistant Guest Services Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Cory DC, It was our pleasure to assist you with your dilemma. Angie will be very pleased to hear how happy you are. We do everything we can to ensure our guests leave happy and planning to return as soon as possible. Thank you for taking the time to share your experience. We hope to see you again the... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Pigeon Forge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Pigeon Forge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Pigeon Forge

Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, BookIt.com, Orbitz, Tingo, Travelocity, BookingOdigeoWL, Agoda, Hotels.com, Expedia, Venere and Otel so you can book your Holiday Inn Pigeon Forge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (3)
Viewed
Room/suite (15)
Viewed
Dining (2)
Viewed
Other (18)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more   less 
Number of rooms
206

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer