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All 93 Pigeon Forge hotels

Holiday Inn Pigeon Forge

3.0 of 5 Hotel   |   3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
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56%
Ranked #53 of 93 hotels in Pigeon Forge
A recent review
5 of 5 stars reviewed yesterday
Connie J Douglasville, Georgia, USA
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297 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Douglasville, Georgia, USA
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent almost a week in Pigeon Forge and Holiday Inn is by far the best hotel to stay at. It's a full line hotel with reasonable priced meals. The staff was very friendly and helpful with all my needs. The room was clean, with comfortable beds and great working AC!!! Love the pool and game area, my son was happy... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This hotel has a very nice lobby, restaurant and pool. Room is basic holiday inn. Staff quite nice and really like the idea of having a separate ice tub for filling coolers. The complaint here is cleanliness. Carpet throughout is dirty, bordering on filthy. Too bad because other than that this is a nice place to stay.

Was this review helpful? Yes 1
Greensboro, North Carolina
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We needed a hotel FAST because the one we had reservations at was horrible. Luckily, this one had a room available AND when we enrolled in their rewards program we got a free 2pm checkout, AMAZING! The rooms were clean, and well furnished. The hotel lobby was immaculate and beautiful, with a stone fireplace. The pool had a waterfall and... More

Was this review helpful? Yes 1
Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Let me start by saying the hotel needs help. I agree with other reviews in that the lobby is very deceiving. They have remodeled it and not much else. The pool area is very old. Pool is small and there were about 30 people in it at 11 p.m.!! It's not a big enough pool for the size of the... More

Was this review helpful? Yes 1
HolidayInnPF, Assistant Guest Services Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Talbs1972, We would like to thank you for bringing this matter to our attention. On behalf of myself and the entire Management Team here at Holiday Inn Pigeon Forge, we extend you our sincerest apologies for the incident you described. Upon investigating the circumstances we have determined this was the action of a new employee in training. We have... More

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel could be a great property. It has a great location, nice size rooms, and a large lobby area. However, it is in need of serious updating. The tub in my room had cracks, the covers on the toilet seat screws were missing, the bottom of the bathroom door was falling apart, and the bathroom walls had water damage... More

Was this review helpful? Yes 1
portland, or
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

It is a fixed up old hotel. Probably built in the late 70s or early 80s. Holiday Inn refreshed it but you can still tell its age. It was fine to stay there but the AC was loud and the bed super hard. I wouldn't stay there again. I wouldn't go back to Pigeon Forge in general if you paid... More

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Nashville, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for the weekend and enjoyed the breakfast buffet. The food is fresh and the employees are nice. The rooms are clean and the bed was comfy. They could use a little updating, but still clean and comfortable. There was a fridge and microwave as well. I would stay here again.

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear ThaOreO, Thank you for choosing to stay at Holiday Inn Pigeon Forge. We are so glad you enjoyed your stay with us. We look forward to serving you in the future. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More

Dunlap
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was clean. The staff was very nice however when we went to take a load of our stuff to the car a housekeeping employer came in our room and threw the rest of our stuff away. It was an hour and a half before check out time and we had the privacy tag on our door. We were... More

Was this review helpful? Yes 1
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Devan1234, I am very sorry about the problem you encountered during your stay. I have notified our housekeeping team about this issue, so they can prevent this problem from occurring in the future. We do our very best to ensure that each guests has a pleasant and enjoyable stay with us. We would love to have you as guests... More

Louisa, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Me and my family stayed here only one night. The hotel lobby and restaurant are amazing and eye catching. Don't let this fool you! The rooms are actually older. Despite being older the room was clean but needed a lot of cosmetic repairs. The pool was ok and there was a waterfall which was a nice touch to be in... More

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear k_dog01, I am very glad that you enjoyed our breakfast buffet and our pool area. Thank you for your hospitality and your choice to stay with us. We enjoy receiving new ideas from our guests as to how we can make your stay more enjoyable. This is an older property but it has a rustic touch to it to... More

Lancaster, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Breakfast buffet is delicious, good variety, nice servers. Hotel rooms are spacious and clean. AC unit cycling on and off in the room was a little annoying but typical. Room keys tend to "lose" their coding so both of us had to go to the front desk and have our cards reprogrammed a day or two into out stay. Glad... More

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear TSull8, Thank you so much for such as outstanding review of our hotel! We are very happy we were able to make the rest of your vacation enjoyable. Our staff is very caring and we are glad that you were able to enjoy our breakfast and found our rooms to be clean. We encourage our guests to contact our... More

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Additional Information about Holiday Inn Pigeon Forge

Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
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Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more   less 
Number of rooms
206

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