We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Pigeon Forge

Hotel website
Hotel deals
3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Holiday Inn Pigeon Forge
View Map
Add Photo Write a Review

383 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    95
    100
    95
    55
    38
See reviews for
126
104
10
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (383)
  • Mar-May only
    (88)
  • Jun-Aug only
    (130)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (70)
All months
Branson, Missouri
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed 3 nights for business. Facility is a bit dated but with free wifi and morning coffee, plus being clean and in a good central location, it was an excellent value. I would stay there again and recommend for others on business or for an activity at the Pigeon Forge event center. Lobby is nice and restaurant was handy for... More 

Was this review helpful? Yes
Millbury, Massachusetts
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I read some of the negative reviews about this hotel and I have to disagree. We stayed here for the past 3 nights, and despite some aging of the hotel, it was a really nice place to stay. Yes some of the carpeting throughout the hotel is a bit dingy looking, and yes the bottom of the bathroom door needs... More 

Was this review helpful? Yes 1
Stanley, NC
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lobby was remodeled and looks nice. Breakfast was good in the restaurant. Hallway carpet was wrinkled, smelled musty and needed cleaning. In our room, the bed was clean, the bathroom door was splitting and peeling from the bottom and the tub had a chip in it. Good location but would not recommend staying there.

Was this review helpful? Yes 2
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear SRWStanley_NC, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for any disturbances you may have experienced during your stay due to the room conditions. Rest assured that these issues have been addressed with our management team, and we are in the process of shampooing the carpets in the hallways,... More 

Knoxville, Tennessee
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I will say that this hotel has a great location and a great lobby area. The highlight of the room was comfortable beds and the large television. The carpet was nasty and dingy and our bathroom had barely been cleaned. There was hair in the floor and dust everywhere. The back of the bathroom door was shedding the paneling so... More 

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Kelsey G., Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

Monee, Illinois
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The lobby was remodeled and looks nice. The hallway carpet is filthy. I wore new white socks in my room and they were black. The rooms were remodeled but not the doors. I recommend paying extra for the breakfast.

Was this review helpful? Yes 1
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear D C, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and have shared these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

Travelers are raving about these Pigeon Forge hotels

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Really nice lobby area and rooms are nice, you can tell they've had a facelift and still s remnants of the "before". I will say the water pressure was EXCELLANT. Good location, walking distance to many things. Although we did not eat in the restaurant the functions we had that were catered by the hotel were not very good. The... More 

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Gina R., Thank you for taking the time to post a review. We appreciate your feedback and have shared it with our management team. We would like to know more about the food that was served to you during your events. We are always looking for ways to improve. Feel free to contact our hotel direct at 865-428-2700 and... More 

Princeton, Indiana
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was gracious and helpful. Kahlia was particularly sweet and helpful to me both on the phone before check-in and when we were at the hotel. The hotel was clean and nicely maintained, and I definitely enjoyed the hot tub. The room was comfortable and very quiet (SO appreciated!). Now, if I were doing a re-design.....I would first put... More 

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear cjwo57, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you, Candis M. Social Media Director More 

clovis CA
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The lobby and lounge were lovely and impressive. The bar and restaurant kept weird hours and weren't open when we arrived on a Friday night about 730...strange. You should always be able to get a drink when you arrive or snacks for kids. Our 3rd floor room was nicer than our families two rooms on the 1st floor. Everything was... More 

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear joy g., Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for any disturbances you may have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Candis M.... More 

Lexington, South Carolina
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If it was a lot cheaper than somewhere else, it would be ok but... don't go here. My husband and I had a reimbursement coupon that we could only use at a Holiday Inn. If we weren't getting our money back for this visit because of the coupon, we'd be pretty let down by the whole experience. Carpet is filthy... More 

Was this review helpful? Yes 2
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Kim R., Thank you for your review. We value our guests feedback. I have shared your review with our management team so they can work on the issues you mentioned. Please accept our sincerest apologies for the disturbance you experienced during your stay due to the room conditions. We hope you will visit us the next time you are... More 

Fernandina Beach, Florida
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 weeks ago

The grounds and lobby are nice, the hallways carpets should have been a warning. The room 126 was awful. Booked through Priceline and had already paid so felt stuck for the 2 nights. Filthy carpets, roughly patched ceiling and even falling apart in spots, drapes stained, tub looked like it had ground in grease stains, mirror in bathroom falling apart.

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear nanatoseven, Thank you for your feedback. We understand and apologize for the inconvenience caused by these issues. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Candis M. Social Media... More 

Questions? Get answers from hotel staff and past guests. Ask a question

217 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Bathroom (5)
Viewed
View from room (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (174)
Viewed
Dining (12)
Viewed
Room/suite (50)
Viewed
Hotel & grounds (36)
Viewed
Business center/function rooms (13)
Viewed
Pool/beach area (8)
Viewed
Other (55)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Pigeon Forge hotels
0.9 mi away
Comfort Inn & Suites at Dollywood Lane
1.5 mi away
SpringHill Suites by Marriott Pigeon Forge
1.5 mi away
Hampton Inn Pigeon Forge
Hampton Inn Pigeon Forge
#7 of 94 in Pigeon Forge
4.5 of 5 stars 596 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Hampton Inn & Suites Pigeon Forge On The Parkway
1.4 mi away
Clarion Inn
Clarion Inn
#2 of 94 in Pigeon Forge
5.0 of 5 stars 1,853 reviews
0.8 mi away
La Quinta Inn Pigeon Forge Dollywood
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay