We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 93 Pigeon Forge hotels

Holiday Inn Pigeon Forge

3.0 of 5 Hotel   |   3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
Hotel website
Hotel deals
Click for phone number
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Pigeon Forge
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Holiday Inn Pigeon Forge to your Saves list
56%
Ranked #54 of 93 Hotels in Pigeon Forge
A recent review
4 of 5 stars reviewed 2 days ago
rbaker1224 Knoxville, Tennessee
Write a Review

315 reviews from our community

Traveler rating
    81
    84
    76
    48
    26
See reviews for
102
80
7
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (315)
  • Mar-May only
    (70)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (51)
All months
Knoxville, Tennessee
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We took our daughter and one of her friends this past weekend and had a great time. The room was very clean and the hotel staff was very helpful and courteous and had answers to all of our questions. Great place to stay and within close distances to shops and restaurants.

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room was comfortable but showing it's age a little, especially the bathroom. It felt like it could do with a bit of a deep clean. The beds were comfortable though. Some of the staff were helpful but others seemed to be very underwhelmed to work there. There was free wifi but it was so slow that it was unusable.... More

Was this review helpful? Yes
Normal, Illinois
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 6 days ago NEW

This place was just perfect. Rates was reasonable. It was clean and everyone was friendly. The pool was awesome. Would have been nice if breakfast was furnished but it was not a deal breaker. Loved this Holiday inn,

Was this review helpful? Yes
Warsaw, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Upon first entering the hotel, you are greeted by a beautiful fireplace and seating area. The spiral staircase up to upper level sitting area is wonderful as well, looking down into a cabin-like foyer. The rooms, however, were very dated and felt dirty, and the beds felt very old with little support. This is the second year in a row... More

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Krista H., Thank you very much for returning to our hotel for your conference. We appreciate your feedback on how we may improve your future stay. I have shared your concerns with our Management Team regarding the way your check out experience was, the beds, and how your sleeping room appeared. Our Management Team is working diligently to resolve... More

Atlanta
Contributor
17 reviews 17 reviews
5 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was there for a conference, but the location of the hotel was ideal for the touristy area. It is right on the strip. The rooms were comfortable, meeting space adequate. The "Falls Room" is a bit noisy for a meeting as it is near the pool. I only ate breakfast at the restaurant and both the menu items and... More

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Sunshine 36616, We want to thank you for sharing your recent experience with us. We are thrilled to hear you enjoyed our service. Our team works very hard to ensure our guests' are happy and well taken care of. The feedback regarding your meeting space has been shared with our Sales & Catering Team for future consideration. We have... More

Simpsonville
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We attended this hotel with a group function. Even though they told us they would hold a room for a us to come up a day early, they forgot to put our reservation in the hotel. We were put in a room that was disgusting for our early stay. I will post pictures, but the bathroom wooden door was splintered... More

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Handbellsforhim, I am very sorry that your stay with us was less than desirable. Our staff is very diligent at trying to fix any problems in our hotel that is found. We do have a maintenance program in place to resolve the issues you have mentioned. If you would like to speak with a member of our management team,... More

Gainesville, Georgia
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was nice hotel, lobby was beautiful. The carpet in the rooms and hall was worn, but clean. Trying to communicate with the maid staff was unacceptable. I think someone off the staff should have been able to communicate with us when they knock on the door.

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Jsmi7049, Thank you for sharing your experience with us. We always welcome feedback from our guests and we use that feedback to improve our product and service. We are constantly working to improve ourselves as well as our wonderful property. It is great to hear that you found our property clean and inviting. We regret that we failed your... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

When you enter the hotel the lobby is very pretty but the look is very deceiving. Once you enter the upstairs, the feeling changes quickly. We stayed on the 5th floor and our room was not what we expected.. The very first thing we saw when we walked in our room was a stink bug on the ceiling. The ceiling... More

Was this review helpful? Yes 2
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Kjp1990, We are saddened to hear that you did not enjoy your recent experience while staying at our property. Our team works very hard each day to deliver a clean and comfortable experience to all of our guests. We sincerely apologize if this was not the case. It is always our pleasure to quickly and conveniently resolve our guest's... More

West Point, Kentucky, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

We picked Holiday Inn because of the familiar name. I wish there had been breakfast included and a little more of a comfortable bed for the money we paid. The shower was great, bathroom did have a funny odor but clean. Overall, it was an average stay and we will check into other hotels for next trip to that area.

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Jeanne1970, Thank you for posting your review. We are thrilled you chose Holiday Inn Pigeon Forge for your lodging needs during your visit. As a full service hotel, we do offer an on-site full service restaurant, but we do offer packages during the reservation process that include breakfast. I have shared your concerns regarding the bathroom and the bed... More

Greenville, South Carolina
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We came in on a Friday afternoon. Greeted by a nice lobby and busy staff. We were checked in and ushered to our 5th floor room. Dual elevators, dated carpeting, and room furnishiings, but, clean, and well kept. Sure, updating could be in order, but, the shower was hot. The beds were comfortable. The room and bath was clean and... More

Was this review helpful? Yes 1
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear r f, Thank you for choosing Holiday Inn Pigeon Forge. We enjoy hearing our guest’s feedback. Your review has been shared with our management team regarding the updating. We look forward to serving you again the next time you visit Pigeon Forge, TN. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Pigeon Forge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Pigeon Forge

Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Travelocity, Agoda, Booking.com, Priceline, Orbitz, BookIt.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Pigeon Forge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn

76 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay