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All 93 Pigeon Forge hotels

Holiday Inn Pigeon Forge

3.0 of 5 Hotel   |   3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
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Ranked #53 of 93 Hotels in Pigeon Forge
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337 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I checked in on Friday evening. As my friend and I prepared to go to bed my friend saw a bed bug crawling on her pillow. I called the front desk and they sent someone up who confirmed that it was in fact a bed bug. They offered to move us to another room but we insisted on staying at... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I haven't officially stayed at this hotel yet. My reservation is for Feb. However, I had some trouble while booking the reservation on line. I called and spoke with the front desk and Paula was very kind and helpful!! I cannot yet speak for the quality of the room, but my experience with their staff so far is great!!

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Fawn L., Thank you for your kind review! We are looking forward to your visit. If there is anything we can do for you during your stay, don’t hesitate to ask. We will see you in February. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More 

Greer, South Carolina
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is right in the heart of Pigeon Forge with plenty of restaurants and activities to walk to if you desire. The rooms are clean and roomy, although a little outdated. The pool area is nice with a pretty waterfall. For the size of the hotel, the pool could be a little bigger though. The onsite restaurant has a... More 

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Tim 29650, Thank you for your review. We are excited that you enjoyed your stay with us. We hope you will visit us again soon. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More 

Coeburn
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was very clean, looks like the hotel has been remodeled. Lobby was very nice and decorated for Christmas. Indoor pool was warm and spacious enough, also has a water fall. We really enjoyed our stay and plan to stay here again.

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Gfreegirl, Thank you for your great review! We are thrilled you enjoyed your stay with us. We hope to see you again soon. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More 

Ocala, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

we made reservations over 3 months in advance so it was not a case of only room available, there was a huge moldy water stain on the ceiling and black water stains on the curtains. Unbelievable that they would put us in a room like that. They clearly had to know that the room was disgusting. Very decieving since the... More 

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Kim L., Thank you for taking the time to post your review. We understand you have several hotels to choose from in the Pigeon Forge/Gatlinburg area. Thank you for choosing us. We regret that your stay with us was less than satisfactory and we would like the opportunity to speak with you further regarding the issues you had during... More 

Ft Gay, Wv
Top Contributor
144 reviews 144 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here a while back when we just took off one weekend and found this place! ! The rooms was very nice and large !! The staff was very friendly and polite !!! The parking lot was very large and easy access from the parkway!! The price was very competitive cant wait to get back

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Ken14fan, Thank you for your great review! We are thrilled you enjoyed your stay with us. Thank you for your loyalty! We can’t wait to server you again. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More 

Battle Creek, Michigan
Senior Reviewer
6 reviews 6 reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Needs updating, staff is rude, it stinks like cigarette smoke.The arcade is terrible it takes your money and front desk insists on not replacing your money. Not worth staying in this hotel. Curtains ripped, lamp shades has burn holes in them.

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear 41969Muscrat, Thank you for taking the time to post your review. We hate that your stay with us was less than satisfactory. I have shared your review with our Management Team so they can resolve the issues you mentioned. If you wish to speak with a member of our Management Team further, feel free to contact the hotel direct... More 

Wiesbaden, Germany
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our room was clean, but definitely needed some work done on it. The bathroom door was missing sections of the wood laminate on both sides of the door. It really needed replacing. It reminded me of being in a slum. The hallway was in real need of a vacuuming as there was trash and litter up and down it. This... More 

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HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Ladybug0609, Thank you for your feedback. I have shared your review with our management team. They have since taken steps to improve the cleanliness of our hallways. I have also shared your concerns with the bathroom door with our Head Engineer so he can replace what is needed. Again, thank you for bringing this to our attention so we... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed this hotel! We booked it last min as our other reservations fell through! The staff was great and very helpful with suggestions of things to do and places to eat! The room was updated and clean! The bathroom was very nice and had everything we needed! Beds and pillows were very comfy! The lobby was very warm... More 

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Woodallovertheplace, Thank you for taking the time to post a review. We are thrilled your stay with us was memorable. We hope you get to come back soon and enjoy our indoor heated swimming pool and hot tub. See you again soon! Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

The rooms were great very clean.. Pool area was nice and warm Staff was so polite and helpful, they let us check in early...Highly recommend this place.. the breakfast was wonderful...can't wait to go back this will be my new favorite place...

Was this review helpful? Yes
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Tresa H., Thank you for your review! We are excited that you enjoyed your stay with us. Thank you for choosing Holiday Inn Pigeon Forge. We look forward to serving you again soon. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge More 

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Additional Information about Holiday Inn Pigeon Forge

Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
Number of rooms: 206
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Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn

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