We arrived around nine and checked, sprayed the room with disinfectant as I do all hotels, then went to dinner . We returned around ll. When we returned we discovered that there was food in the drawers, the air in the back room did not work, there was a huge hole in the wall behind one of the doors. It... more

We came to Pigeon Forge for a mini vacation. After looking online at hotels, we called The Grand Hotel for a room. We were told that they had vacancy and that the rates were cheap. We decide that we would book a room once we arrived. Worst mistake ever!!! We went to The Grand Hotel and Convention Center to sign... more

This hotel is trash! It is very cheap which may draw your attention but it's not worth it. The rooms smell and the carpet is stained. It is much better to pay $20.00 more and stay in a clean hotel. Trust me, you won't even won't to take your socks off in the rooms,...wait... ,scratch that..., You Won't Want To... more

this hotel is so nasty, and the trashest place i have ever stayed, the carpet smelled like dog piss and looked like dog crap stains in it the room smelled, oh then when you look up the ceiling is falling down and the doors have holes in them, i was told on the main strip,, not a alley, i was... more

As my wife and I were returning home from our first stay in the Pigeon Forge area I took the time to stop off at a few cheap hotels just to check them out in the event I wanted to come back to the area. We were making our rounds of Tennessee and Gatlinburg was the last place we stayed... more

This property like most in Pigeon Forge is older. They do keep it clean. The staff was attentive. You cannot go expecting a Marriott, but is a good place to stay. more

As a frequent vistor to the area of Gatlinburg and Piegon Forge it is important to me that the hotels that I stay in are clean and hold certain standards for their employees. On a recent visit, as just a shopping trip, my friend and I decided we would spend the night. So, unfortuantly we came across the Family Inns... more

This is the worst hotel I have ever stayed in. The room was nasty, the carpets had stains and we sticky. I wouldn't let the kids walk on the carpet. The bathroom had mold on the walls, the bathtub and toilet were rusted, the floor looked like it had never seen a broom. The air did not work, the hotel... more

The hotel has a terrible staff! The rooms are old and wore out. The entire room just feels dirty. The toilet was leaking and broken and when I went to the office they were not friendly at all, but did send someone to fix it. We had a group that went with us and we arrived at different times and... more