We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 93 Pigeon Forge hotels

Family Inns of America - West (Pigeon Forge)

3.0 of 5 Hotel   |   3144 Parkway, Pigeon Forge, TN 37863
Hotel amenities
Family Inns of America - West (Pigeon Forge)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save
You added Family Inns of America - West (Pigeon Forge) to your Saves list
Ranked #88 of 93 Hotels in Pigeon Forge
Write a Review

48 reviews from our community

Traveler rating
    0
    4
    4
    6
    34
See reviews for
13
13
2
1
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (8)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (6)
All months
Cincinnati ohio
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed October 13, 2012

my girlfriend and i checked on different hotels in pigeon forge they were reasonable... there was an iron burn on the carpet bathroom was small next morning checked capri and others we stayed at the grand we aksed for a room on the ground floor the girl said they were booked we found 6 available

Was this review helpful? Yes 1
Florence, Alabama
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 9, 2012

We have stayed at this motel several times in the past but this will be the last time! The entire place needs to be dozed to the ground! The room was fairly clean, but the building is beyond help! The beds did not have fitted sheets on them only flat sheets so the mattress kept being exposed. Gross, gross, gross!!!... More 

Was this review helpful? Yes 6
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2012 via mobile

Recently ive just stayed in a family inns of America the one right beside the best Western in pigion forge Tennessee and it was horrible. We had arived around 1 at the fam inn and checked in starting out we could not close our curtains,and then found what they had to keep them shut a safty pin,then there was the... More 

Was this review helpful? Yes 1
Williamson, Georgia
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 27, 2012

It is no modern day mecca... Older motel in an old town.. But this old town is one of my favorite places with so much to do! And the older place to lay my head is always fine with me! I have stayed here over 5 times for the location! It is right in the middle of everything! You can... More 

Was this review helpful? Yes
Waldron, Indiana
Contributor
17 reviews 17 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 23, 2012

Sign out front said $27.99 up Christian Owned, lies lies lies. Total bait and switch!!! During check-in they told my husband it was $57, fine whatever still a decent price for a hotel room so he agreed. Our card was charged $79.41!! Original room 3312 had to go up stairs hat had plywood covering one of the concrete stairs that... More 

Was this review helpful? Yes 6
milledgeville ga
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 1, 2012

you will have to get suite to get good room but you get what you pay for but found out they closing july 6 they need to its old

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 29, 2012

For the age of the place it was ok. It was fairly clean. I mean they could do a better job vacuuming. They didn't vacuum around the baseboards. The sheets and pillow cases were clean and the place didn't stink, The water pressure was good. I stayed in the middle of the week and it was 27.95 a night so... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 9, 2012 via mobile

My mother and I traveled to the smokey mountains and were very tired. We didnt bother to notice the peeling paint and christmas tree in the lobby when we checked in-it wad April-. Our jacuzzi had black ooze pouring out of the jets, mold climbing the walls, rock hard beds, body oil and ciggarette stains on the sheets, and even... More 

Was this review helpful? Yes 3
Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 6, 2012

Ever heard of the old saying, you get what you paid for, well this place ranks up top!! Me and my wife were traveling to N.C. and we decided to stay overnight in the Pigeon Forge area to see the sites and we needed a room since we did not have a reservation, we saw that the motel had their... More 

Was this review helpful? Yes 3
Hattiesburg, Mississippi
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 6, 2012

I have never seen such a dirty place. The staff were dressed in shorts, tank tops and flip flops. The internet pics are deceiving, the carpet was filthy, cigarette burns in the carpet, the chairs were stained and you could not even see the design of the fabric, the so called breakfast they offer consisits of english muffins and coffee,... More 

Was this review helpful? Yes 5
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Family Inns of America - West (Pigeon Forge)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Family Inns of America - West (Pigeon Forge)

Address: 3144 Parkway, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Family Inns of America - West (Pigeon Forge) 3*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, EasyToBook and Otel so you can book your Family Inns of America - West (Pigeon Forge) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Family Inns Of America - West (Pigeon Forge) Hotel Pigeon Forge
Family Hotel Of America West

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Room/suite (9)
Viewed
Bathroom (8)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay