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Family Inns of America - West (Pigeon Forge)

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2 of 5 stars 25 reviews
25 Reviews
5.0 of 5 stars
0
4.0 of 5 stars
1
3.0 of 5 stars
4
2.0 of 5 stars
4
1.0 of 5 stars
16
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#80 of 88 hotels in Pigeon Forge
Description: Traditional - 4 mi from Gatlinburg, 30 mi from Knoxville, 2 mi from Dollywood.
  • Address
    3144 Parkway
    I-40, Exit 407
    Pigeon Forge, TN 37863
Check Rates: $34 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2 of 5 stars Based on 25 traveler reviews
  • What to Expect:
    • 2 based on 16 reviews Rooms
    • 2.5 based on 16 reviews Service
    • 2 based on 16 reviews Value
    • 2 based on 16 reviews Cleanliness
    • 4 based on 6 reviews Pool
  • Recommended For:
    • 20% based on 18 reviews Young singles
    • 20% based on 18 reviews Older travelers
    • 20% based on 18 reviews Pet owners
    • 20% based on 18 reviews Families with young children
    • 20% based on 18 reviews Families with teenagers

Reviews of Family Inns of America - West (Pigeon Forge)

( 1-10 of 25 )
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1 of 5 stars
Clemson SC
Jul 7, 2008

We came to Pigeon Forge for a mini vacation. After looking online at hotels, we called The Grand Hotel for a room. We were told that they had vacancy and that the rates were cheap. We decide that we would book a room once we arrived. Worst mistake ever!!! We went to The Grand Hotel and Convention Center to sign... more

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1 of 5 stars
Tennessee
Jun 10, 2008
2/2 found this review helpful

This hotel is trash! It is very cheap which may draw your attention but it's not worth it. The rooms smell and the carpet is stained. It is much better to pay $20.00 more and stay in a clean hotel. Trust me, you won't even won't to take your socks off in the rooms,...wait... ,scratch that..., You Won't Want To... more

Apr 21, 2008
2/2 found this review helpful

this hotel is so nasty, and the trashest place i have ever stayed, the carpet smelled like dog piss and looked like dog crap stains in it the room smelled, oh then when you look up the ceiling is falling down and the doors have holes in them, i was told on the main strip,, not a alley, i was... more

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3 of 5 stars
highwayman935
Feb 27, 2008

As my wife and I were returning home from our first stay in the Pigeon Forge area I took the time to stop off at a few cheap hotels just to check them out in the event I wanted to come back to the area. We were making our rounds of Tennessee and Gatlinburg was the last place we stayed... more

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3 of 5 stars
Georgia
Nov 19, 2007
1/4 found this review helpful

This property like most in Pigeon Forge is older. They do keep it clean. The staff was attentive. You cannot go expecting a Marriott, but is a good place to stay. more

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1 of 5 stars
bethany123
Nov 10, 2007
6/6 found this review helpful

As a frequent vistor to the area of Gatlinburg and Piegon Forge it is important to me that the hotels that I stay in are clean and hold certain standards for their employees. On a recent visit, as just a shopping trip, my friend and I decided we would spend the night. So, unfortuantly we came across the Family Inns... more

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1 of 5 stars
VIRGINIA
Sep 7, 2007
2/2 found this review helpful

This is the worst hotel I have ever stayed in. The room was nasty, the carpets had stains and we sticky. I wouldn't let the kids walk on the carpet. The bathroom had mold on the walls, the bathtub and toilet were rusted, the floor looked like it had never seen a broom. The air did not work, the hotel... more

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2 of 5 stars
lake city
Sep 4, 2007
2/2 found this review helpful

The hotel has a terrible staff! The rooms are old and wore out. The entire room just feels dirty. The toilet was leaking and broken and when I went to the office they were not friendly at all, but did send someone to fix it. We had a group that went with us and we arrived at different times and... more

Jul 24, 2007
2/2 found this review helpful

We checked in on a Friday night and stayed two night. They were very busy and the rooms were filling up fast. We got a room on the second floor. It had a foul odor in it, the carpet was filty, the tub was filthy and the window curtain would not shut all the way. The only good thing about... more

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1 of 5 stars
Bristol, VA
Jul 22, 2007

This was the worst motel I have ever stayed in. It was close to a dump. The staff was very rude, the rooms were filty. After dragging all our luggage to the 3rd floor to our rooms, we opened the door and saw other peoples belongings. After seeing that room, we decided we did not want to stay there. We... more

Reviews of Family Inns of America - West (Pigeon Forge)

( 1-10 of 25 )
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Family Inns of America - West (Pigeon Forge) Address

3144 Parkway, I-40, Exit 407, Pigeon Forge, TN 37863