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BEST WESTERN Toni Inn

Certificate of Excellence
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3810 Parkway, Pigeon Forge, TN 37863
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Best prices for: 1 room 1 guest
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BEST WESTERN Toni Inn
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BEST WESTERN Toni Inn
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641 reviews from our community

Traveler rating
    281
    223
    91
    29
    17
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312
191
9
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockmart, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Me and my husband have stayed here twice and its pretty hard to please him and he said he wants this place to be the hotel we keep coming back to. Its so very clean, staff are sweet, and the pool was areas were great! :)

Was this review helpful? Yes 1
Oxford, OH
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 2 nights and loved it. Second visit to this hotel and just as nice as many years ago. Rooms are basic but clean and well equipped with microwave and frig. Beds are very comfortable. Only negatives are it starts getting noisy about 730 am with guests who cant quietly close a door and the breakfast area is not... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We spent two nights at this property last week and even though it is an older property it has been well maintained.. The room was comfortable and clean. The bed was comfortable. We were on the third floor and since there is only one elevator located in the rear by the indoor pool. This made it hard to access. If... More 

Was this review helpful? Yes 1
Ft Wright
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is well located to experience much of what Pigeon Forge has to offer. Breakfast is hot and OK. Beds are comfortable and temperatures are easily adjusted in the room. It is an older property, but seems to be well maintained.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Israel
Top Contributor
154 reviews 154 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Cheap, efficient, lot of kids in the indoors swimming pool, breakfast I could not join either because of the unclean area or else - but an in room Jacuzzi..! All the rest is irrelevant, at least from my point of view. And Pigeon Forge- well, unless you're with kids- better avoid.

Was this review helpful? Yes 1
Woodbine, New Jersey, United States
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at The Best Western Toni Inn many times and have never had a problem. We stayed for a family wedding and all met back at the indoor pool which is great. Love that they have a guest laundry. Will stay there again.

Was this review helpful? Yes 2
Cincinnati
Contributor
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I were very pleased with this hotel. For us, the 7:00 breakfast was too late as we were getting out early for a mountain hike. The night clerk went out of her way to let us get something to eat b/4 6 AM and even offered to microwave something hot. The room was clean and quiet. The... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel. Very clean, friendly staff and nice breakfast! Price was great also. Would stay again. Great location to everything and had 2 pools a hot tub and you can walk to everything if you want.

Was this review helpful? Yes 2
Saint Paul, Minnesota
Top Contributor
109 reviews 109 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is a bit dated. The room was clean and the location at the end of the "strip" was nice-across the street from the Dixie Stampede.The breakfast is run-of-the mill, but satisfying. A bit of issue that the door was ajar when checking in-working on the a/c in the unit.

Was this review helpful? Yes 1
Anchorage, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel was not bad, but lacked expected quality. For the continental Breakfast, it was mundane fare, with instant coffee from a mechanized urn. With Keurig coffee makers so readily available, it's hard to accept instant coffee. We went down to a restaurant, rather than eat the free breakfast. There seemed little effort to stand out from the rest of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternToniInn, General Manager at BEST WESTERN Toni Inn, responded to this review

Dear John T, Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. We try to offer a great experience for all our guests. We have never and will never serve instant coffee to our guest. If you had... More 

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