We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 93 Pigeon Forge hotels

BEST WESTERN Plaza Inn

3755 Parkway, Pigeon Forge, TN 37868
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
Save Saved
You added BEST WESTERN Plaza Inn to your Saves list
BEST WESTERN Plaza Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
82%
Ranked #16 of 93 hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
aliciaandtheboys
  • Overview
  • Reviews (659)
  • Photos (126)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (97)
  • Location
  • More
true
Write a Review

659 people have reviewed this hotel

Traveler rating
    303
    233
    81
    26
    16
See reviews for
354
162
6
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

This is a good hotel for the price. If you are a person that's gonna pick a place apart then fork out some more money. Location was nice you can walk to Dixie stampede. Clean hotel 3 pools so whatever room you get there's a pool nearby. My only complaint would be the people who think it's ok to have... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

We chose this hotel because we stay at Best Western before and enjoyed are stay. This time was for sure not the same experience. When we first checked in the front desk was not very pleasant at all. When we got to the room there was a bug in the tub and my boyfriend killed it not sure what it... More

Was this review helpful? Yes 1
Cartersville, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is one of the nicest hotels we have ever stayed at within this price range. The room was clean, quiet, and comfortable. All employees we encountered were super nice. The front desk was very accommodating and the complimentary breakfast was very good. We have stayed here before and have already made reservations here for a November trip we... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Florida
Top Contributor
113 reviews 113 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We selected this hotel, because of it's high ratings and because it was only a couple of miles from Dollywood. We spent 4 nights here, and was not disappointed. It has been there since 2005, I think the mgr. said, (?), and you can see a little bit of wear/tear, but not shabby, at all -- always clean, neat, everything... More

Was this review helpful? Yes
CLEVELAND, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Wonderful service, clean rooms, great breakfast, two outside pools with waterfall, one indoor pool. Walking distance to Dixie Stampede and lots of local shoppes. Just a couple of mile from Dollywood Theme park, Splash Country water park and a new center called the Island. We had a wonderful stay at this Best Western.

Review collected in partnership with Best Western

Was this review helpful? Yes
franklin, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

we stay at this hotel often and have always enjoyed it. The staff is always friendly. The only thing I noticed is that the pools are showing some wear and tear and need some fixin up. We plan on staying here next year for vacation.

Review collected in partnership with Best Western

Was this review helpful? Yes
North Wilkesboro, North Carolina
Top Contributor
188 reviews 188 reviews
43 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Let me start out by saying I was pleased to see one in our group has a review written before me - that's speaks volumes of how much she enjoyed this hotel. I booked this hotel for a total of 11 rooms for our group that visited August 21st to 23rd in Pigeon Forge. I must say everything went smoothly... More

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear vhash77, I appreciate and enjoyed reading your great review of our property. Great details. I am so glad to hear that you all had a good stay with us. I do apologize for the cable issues. Charter has been switching to all digital requiring all TV’s to have individual boxes. In the process the signal had went out around... More

United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The bed was comfortable, the water pressure in the shower good. That was it. The rooms were outdates and the hallway and elevator smelled horrible. No room in the breakfast area. The line was out the door. Parking was terrible. Had we not been so tired of driving for 13 hours, we probably wouldn't have slept as well as we... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Ketha H, Thanks for your review. I am sorry to hear that you didn’t enjoy your stay with us. This year we have bought all new bedding, added granite countertops and new cabinets in all guest rooms, and new carpet. We are always working on something. We are in a high traffic area and things do tend to get... More

Jacksonville
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel at least one week during the month of July for the past 10 years with our grandchildren. Then we return again for about 5 days during August to shop, visit family, and attend the Bristol NASCAR Race. We have always received excellent service and the staff is very helpful and friendly. The rooms are... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Duffield, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great location to trolly and featured attractions. Staff was very informed about the area and helped when ask. My family and guest enjoyed the variety of things to do and how close they were. We even walk to a near by restaurant for dinner. I would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Princess F, Thanks for staying with us on your recent trip to the area. I am glad to hear that you folks had a good stay and we look forward to seeing you folks again. We appreciate your review and nice comments. Thanks, Michael Stienbarger More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
If you own or manage BEST WESTERN Plaza Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Plaza Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Otel and Priceline so you can book your BEST WESTERN Plaza Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

126 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (94)
Viewed
Room/suite (20)
Viewed
Dining (3)
Viewed
Pool/beach area (3)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (7)
Viewed
View from room (4)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (10)
Viewed
Dining (10)
Viewed
Pool/beach area (3)
Viewed
Bathroom (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Pigeon Forge with
any amenities

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Questions? Get answers from hotel staff and past guests. Ask a question
Hotel Style
#5 Best Value Hotel in Pigeon Forge #11 Romantic Hotel in Pigeon Forge #13 Family Hotel in Pigeon Forge
Number of rooms
201

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN Plaza Inn and other travelers.
2 questions
Ask a question
2 months ago

See all questions (2)

Questions? Get answers from BEST WESTERN Plaza Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer