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All 93 Pigeon Forge hotels

BEST WESTERN Plaza Inn

3755 Parkway, Pigeon Forge, TN 37868
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Ranked #16 of 93 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Henry M Millington, Tennessee
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709 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Millington, Tennessee
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have been staying at this Hotel for many years and have never been disappointed. The rooms are clean and the beds comfortable. The breakfast is always very good and has a good variety. The staff is always friendly and helpful. Located not very far from from DollyWood.

Review collected in partnership with Best Western

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Commerce, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Made reservations on line, The room they were going to give us was up on 3rd. Asked if we could be on 1st. Was told that was a upgrade charge. Asked if we could stay toward the back that was a upgrade charge. Well when we got to the back it was two queen beds and not the king we... More

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1 review
3 of 5 stars Reviewed 3 days ago NEW

The room was not a mountain view, which we asked for. The continental breakfast was the very same each morning. A variety would have been better. No fresh fruits other that apples.The associates could use some training in good customer service. The location was good. However it was hard to get into the parking lot because of heavy traffic. I... More

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Indianapolis, Indiana
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Bed & pillows were comfy, hotel was clean, breakfast was good, nice view. Everything I want in a room. Room even had a gas fireplace but it didn't work. Don't know if it was just for looks or not. Teased me. Rooms on the back side have a beautiful view of the creek.

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Red Bud, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Very conveniently located, grounds were nice. Staff at front desk not very good. Didn't inform us of anything when we checked in (wifi, breakfast, etc). Room temperature could not be controlled, we like it cold but it never got cool at all. Outside room doors with stairs, do offer elevators but will require walking if located in certain sections. Very... More

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Brentwood, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel was nice. The staff were all helpful and professional. No trouble at all. Free breakfast and Internet were very good. We did not use the pools, but they looked very nice. The hotel is on the tram route, which is convenient, but you did need to go to a different transfer point to get to Dollywood (just FYI).

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is an excellent hotel. The staff is wonderful and goes the extra mile to help you with your stay. Brandon , Zack , Aneshia ,Carrie and Frances are the best. The rooms are very clean and the beds are very comfortable . Breakfast is great ,sausage and gravy ,eggs ,biscuits, cereal and pastries just to name a few .... More

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Was this review helpful? Yes 3
Rock Hill
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Ideal location for attending local events and hiking in the GSMP. Rod runs sometimes cause street congestion. Staff and breakfasts are great, only need more chairs and tables in the breakfast area. This may be a seasonal issue.

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Was this review helpful? Yes 1
Schulenburg, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Sorry guys but not my cup of tea here. The best thing was breakfast. Sheets are thin, hair on the bed, bugs flying in the room after our room was cleaned and poor internet service. Staff was not that friendly. I stay at best westerns and don't like writing this type of review.

Review collected in partnership with Best Western

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Murfreesboro, Tennessee, United States
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was excellent. It was clean, spacious, nice decor, and well maintained. The pools were all very nice. We enoyed breakfast both mornings we stayed. I loved the Teddy bear waffles and my husband loved the biscuit and gravy! We will stay again for sure. The location was great. The price was very good for the quality of the... More

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Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Number of rooms: 201
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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