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All 93 Pigeon Forge hotels

BEST WESTERN Plaza Inn

3755 Parkway, Pigeon Forge, TN 37868
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Ranked #17 of 93 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
bcparkman South Carolina, United States
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789 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Carolina, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed here one time, and I enjoyed it. The free breakfast in the mornings is nice as well. The only complaint I have is there was a huge roach on the wall right when we got in our room. Yuck!! Overall a nice place though.

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Chatsworth, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay in was great For my 77 year old mother and also worked great for my 13 year old son and my 15 year old daughter. We was right in town close to everything. But yet had enough space to enjoy our stay without feeling crowded. The rooms are very roomy and well layed out.

Review collected in partnership with Best Western

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Russellville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I decided to take a quick break over into Pigeon Forge yesterday. We passed the Best Western Plaza Inn and decided on a whim to look into a room. (January is the off season for this area and most hotels are completely empty) The lobby is nice and bright. We asked for a "jacuzzi" room and the... More 

Was this review helpful? Yes 1
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Peelie_Dutch, Thanks for the great review. I am glad to hear you folks tried us out and had a good experience. Never hesitate to call and ask as for an additional blanket etc… ... We are here 24/7 and would be more than happy to accommodate. =) We look forward to seeing you folks again. Thank-you, Michael Stienbarger More 

Bluefield, West Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a great place to stay. You can walk to the Dixie Stampede and walk to some go cart tracks with ease. Exiting and entering the property is very easy because of the back road located behind the property which allows you to avoid all the conjested traffic out front. Simply go out the back way and get... More 

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Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear 713evanb, Thanks for the nice review. Convenience and a great price do go great together when searching for good accommodations. I am glad to hear that you found this with us. We look forward to seeing you folks again. Thank-you, Michael Stienbarger More 

LaGrange, KY, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, spacious room, comfortable bed and great location. Indoor pool is good for kids. Free continetal breakfast is nice. I've stayed at Best Western Plaza Inn in Pigeon Forge numerous times and have never had a bad experience.

Review collected in partnership with Best Western

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Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Deidre B, Thanks for the nice review. I always enjoy hearing from our repeat guests about their stays. I am glad to hear that you had another good stay. Thanks for your continued loyalty. We look forward to seeing you all again. Thank-you, Michael Stienbarger More 

Amherst, Virginia
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For the past three years, we have selected the Best Western Plaza Inn, Pigeon Forge, TN. The Manager, MICHAEL, and Desk Associates, Derek, Brandon, Aneshia, Frances and Joy have presented themselves in a most pleasant manner. We as a family, have enjoyed the indoor pool with the two water falls and hot tub. BWPI also has an outdoor pool and... More 

Was this review helpful? Yes 1
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Sylvia S, It’s been such a busy year for us here and I haven’t been able to spend much time on the social media sites. What a great review to come back to. I can’t thank you enough for all the complements. I have always enjoyed reading reviews but I have to say this review was very rewarding for... More 

Spring Hill, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a great place to take the kids if they like to swim. My grand kids loved the indoor pool. The room we had with the balcony was large but I found the beds to be a bit uncomfortable. The breakfast has a decent selection but not enough tables for the amount of guests at the hotel. The... More 

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Georgetown, Kentucky
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came for a short trip to ring in the New Year in the mountains. We only stayed two nights but for the most part we enjoyed our stay. The room was large and clean, the beds were comfortable, and the room had been partially updated. The bathroom area where the toilet and shower area was seemed dated, but the... More 

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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We usually stay in a little bit of a cheaper place in Pigeon Forge but get tired of dirty rooms and loud people letting their kids run around screaming late at night. So for an extra ten bucks or so a night here you get a very clean and quiet room with very friendly people at the desk. The free... More 

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Zionville, North Carolina
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wonderful place to stay for a great price. Last minute trip turned out great, good family time, great indoor pool, nice staff, clean room, wifi was a little slow but shouldn't be worrying about that away.

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Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Number of rooms: 201
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TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Travelocity, Despegar.com and TripOnline SA so you can book your BEST WESTERN Plaza Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#4 Best Value Hotel in Pigeon Forge
#13 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge

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