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All 93 Pigeon Forge hotels

BEST WESTERN Plaza Inn

3755 Parkway, Pigeon Forge, TN 37868
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Ranked #18 of 93 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Shawna F DALTON, United States
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802 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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DALTON, United States
2 reviews
5 of 5 stars NEW

This is the best hotel for families. It is close to all attractions and resturants. The indoor pool is very nice especially nice for the kids in the winter time. The breakfast is very good. I really enjoy the variety of food that is provided. My kids especially liked the waffle maker. The back drive way leads out to a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the great review and the nice comments. Glad to hear you enjoyed your stay with us. We look forward to seeing you all again. Thanks, Michael Stienbarger More 

Dallas, Georgia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay at this hotel every year and they are always very friendly and helpful. The rooms are clean and some are oversize. The breakfast is always good and I love the area that it is served in. This hotel is very well located to all of the Pigeon Forge and Gatlinburg attractions and Smokey Mountain National Park.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the great review and the nice comments. Glad to hear you enjoyed your stay with us. We look forward to seeing you all again. Thanks, Michael Stienbarger More 

Ringgold, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Plaza Inn was great for a weekend away with my wife for Valentine's Day. Room was what I expected and the beds were very comfortable. Hot/cold breakfast was a plus... not like all the pancake houses around, but it is included in the price of the room. I can see how it would help large families at least not... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the great review and the nice comments. Glad to hear you enjoyed your stay with us. We look forward to seeing you all again. Thanks, Michael Stienbarger More 

Greenback
2 reviews
4 of 5 stars Reviewed 1 week ago

The quality and service of this hotel is outstanding. Landscaping, pools and breakfast area were all beautiful. Great place to stay with the family or for a romantic get away. We will definitely stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for taking the time to review our property. Glad to hear you all had a good stay. We looking forward to seeing you all again. Thanks, Michael Stienbarger More 

Loveland, Ohio
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Our hotel stay was very pleasant. Check in was painless and room was clean and everything worked. Breakfast was sufficient for both mornings. Indoor pool was separate from our building. We would stay here again.

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for taking the time to review our property. Glad to hear you all had a good stay. We looking forward to seeing you all again. Thanks, Michael Stienbarger More 

1 review
2 of 5 stars Reviewed 1 week ago

If we had a "non-smoking" room, I'd HATE to know what a smoking room smelled like!!!! We just arrived home from a weekend trip and my husband and I are in the process of washing EVERYTHING we took with us due to the smell in our room! We will not stay here again and decided the next trip we take... More 

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Courtney, Thanks for the review. I am sorry to hear that you had such a poor stay with us. We are a non-smoking property but apparently someone had smoked in or around that room you were in and I do apologize. Again I hate to hear that you had a bad experience but hope you will allow us to... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our visit here! My girls loved the pool and are begging to come back already. The hotel staff and rooms were very nice. The only problem we had was with the TV and the staff helped us with the problem. This is a perfect location in the Pigeon Forge area close to all of the main attractions! We... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for taking the time to review our property. Glad to hear you all had a good stay. We looking forward to seeing you all again. Thanks, Michael Stienbarger More 

bladenboro nc
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've been to this hotel numerous times. It's always clean and the staff is always pleasant. This trip included my husband and myself. We were there from 1/18/15 -1/20/15. It was a last minute get away. We go to the mountains 3 or 4 times a year and if it's just a quick get away, we normally stay at BW.... More 

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the great review and the nice comments. Glad to hear you enjoyed your stay with us. We look forward to seeing you all again. Thanks, Michael Stienbarger More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a lot of searching on trip advisor I chose Best Western because of the reviews, price and location. The location is excellent. It is close to most attracions,within walking distance to the Dixie Stampede and also close to a lot of restaurant choices. The staff was very professional. However when asking the attendant about family friendly restaurant choices she... More 

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for taking the time to review our property. Glad to hear you all had a good stay. We looking forward to seeing you all again. Thanks, Michael Stienbarger More 

1 review
4 of 5 stars Reviewed 3 weeks ago

the room was comfortable and very clean. stayed 3 nights. staff was very helpful. the bed slept really good . we had one night that cigarette smoke smell was drawn into bathroom. someone was smoking in adjorning room. all rooms on our floor were no smoking.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for taking the time to review our property. Glad to hear you all had a good stay. We looking forward to seeing you all again. Thanks, Michael Stienbarger More 

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Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Number of rooms: 201
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#4 Best Value Hotel in Pigeon Forge
#13 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge

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