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BEST WESTERN Plaza Inn

Certificate of Excellence
2.5 of 5
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3755 Parkway, Pigeon Forge, TN 37868
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BEST WESTERN Plaza Inn
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Ranked #17 of 94 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Linda L Hickory, United States
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855 reviews from our community

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445
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hickory, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We loved this place. Breakfast was good, and the staff went out of their way to make you feel welcome. Rooms were very clean and comfortable. Can't beat this place for the price. Looking forward to returning in the fall.

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Candler NC, United States
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After a cold winter I think everyone is ready for a break. Just hop in your vehicle and go to Pigeon Forge for a nice break. We enjoy Best Western Plaza Inn because of the convenience to everything including Dollywood and numerous places to eat and shop. We also like the accommodations at the motel. A great full breakfast bar... More 

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Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The people that work at this hotel are amazing. Im here for the april car show as a memorial to my husband who passed away 1 year ago this weekend. We stayed here last year for the car show and they made our stay wonderful. My husband passed the week after . They have gone out of their way to... More 

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a mountain view room for 3 nights. The room was clean and comfortable. The furnishings were nice too. I usually like a 4 star hotel, but not many of those in Pigeon Forge. This Motel had a great price and was clean and comfortable. They have 2 outdoor pools and 1 indoor pool. The free breakfast was very... More 

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Stoneboro, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Motel is close to most activities, shows and restaurants. Even though we were next to the road and the pools, it did not bother us during sleep. Breakfast was OK but I have had better at other Best Westerns.

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Pigeon Forge, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent staff, Love outdoor and indoor pool. Not to may hotels has both. Maids did not disturb us.....Thank goodness!. Had everything our families needed. Love using the Best Western Reward card. Those points add up in addition take AAA and AARP etc. for a discount. The price is right. Not paying through the nose. Like I said the biggest bang... More 

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Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have a season pass to Dollywood, and this hotel has a great location. Within walking distance of Food City & and a Redbox as well. Outdoor pool & Indoor pool are open until 10:30pm & Midnight, and both are "heated" pools. We loved the Pool View Guest Room w/ King bed. The room itself was large, had a large... More 

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Lula, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

The room was good. Very clean & surprisingly quiet! The only problem we had was the Wi-Fi connection. It was TERRIBLE. Would not recommend this hotel if you need Wi-Fi access. Everything else about the room was good.

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Louisville,ky, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

we stay there once before and a weekend and the rooms was clean and everybody was nice and helpful. So we stay again on 4/10 - 4/11 to go to the Dixie Stampede cause it is next door to it. But you can not beat the price and the service you get for the money...... Just is how I feel... More 

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Albemarle, North Carolina
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This Best Western was a good value for the money. The staff was friendly and helpful. Breakfast was a typical hotel breakfast but good. The room was comfortable and clean. I had read previous comments about trouble with the internet but my daughter and I had no trouble using the internet. We were able to walk to the Dixie Stampede... More 

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