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All 93 Pigeon Forge hotels

BEST WESTERN Plaza Inn

3755 Parkway, Pigeon Forge, TN 37868
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Ranked #16 of 93 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
dmorfield Cleveland, Tennessee
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689 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Tennessee
Top Contributor
58 reviews 58 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

we like going and staying aest western plaza.I t is right in the middle of pigeon forg right next door to Dixie stampede. not too far from Dollywood, good folks working there.Always clean rooms,We will come back again and a gain

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Watson, Louisiana, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

our room had one king size bed, a fireplace, a large bathroom and dressing area. There was a hot breakfast offered, but the line was very long from time to time. The price was very reasonable and we were close to the attractions we wanted to visit.

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Senior Contributor
33 reviews 33 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at Best Western Plaza Inn on our way to Raleigh. Be sure to check the address when booking as there are 2 Best Western properties directly across from each other on the main drag in Pigeon Forge. The front desk staff was friendly but not very helpful when asked about the location of local attractions (maybe a new... More

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New Port Richey, United States
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

The staff knows the area and is very helpful and nice. The rooms are clean, and breakfast was good. There is an indoor pool and 2 outdoor pools so the family can swim and have fun together. If I am lucky enough to get back to the area this is where I will stay. Good Rates

Review collected in partnership with Best Western

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Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Claudia M, Thanks for your review and the nice compliments. I am glad to hear that you had a good stay with us. We look forward to seeing you again. Thanks, Michael Stienbarger More

Baltimore, United States
1 review
3 of 5 stars Reviewed 1 week ago

The office could not be reached (9:30-10:00) most evenings we were there - 8 nights....No one would answer the phone. Even when I called into the hotel from my cell phone, no one answered! This was annoying and made you feel unsafe. Just wanted a wake up call for the next morning. Night crew is for the pits!! Must have... More

Review collected in partnership with Best Western

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Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Linda P, Thanks for your review. Thanks for choosing us for your recent accommodations in Pigeon Forge. I hate to hear you had a bad experience with us. I can understand your frustration and will look into the issues you stated. We apologize for any inconvenience and look forward to you coming to the Pigeon Forge area again. Thanks,... More

smyrna, tn
Top Contributor
52 reviews 52 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent 5 days at the Best Western Plaza Inn in Pigeon Forge. We go twice a year and this is our favorite hotel. Good location, extremely clean, friendly staff, indoor and outdoor pools and quiet. Our first trip was many years ago with a group from church. Everyone enjoyed the Plaza.

Review collected in partnership with Best Western

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Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear asma26, Thanks for your great review. We are so happy to be considered your favorite hotel. Glad to see you had another good stay with us. Thanks for all your praise and we look forward to seeing you again. Thanks, Michael Stienbarger More

Montgomery, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Love staying here, have never had a bad experience. Hotel offers different accomendations to suit your needs. Personally, I like to stay in the mountainview rooms in the back. They offer inside hallways for a more quiet stay as well as balconies to enjoy the amazing mountain views. The staff is super friendly! Great breakfast, they recently added scrambled eggs... More

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear pjporterouse, Thanks for your great review. I am glad to hear that you all had another great stay with us. Thanks for all the wonderful compliments and we look forward to seeing you again. Thanks, Michael Stienbarger More

Baltimore, Maryland, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

this is our second stay at this hotel. even though they were full the service was top quality, always enjoy our visit. the place is clean and quiet. the beds are comfortable and is close to everything. the breakfast is average and can get a little crowded but we didn't eat there very much.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Mary K, Thanks for your review. I am glad to hear you had a good stay with us and consider us a great hotel. We appreciate you coming back a second time and all the nice comments. We look forward to seeing you again. Thanks, Michael Stienbarger More

Windsor NB
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights to see the area. The Best Western was nice, clean and we had an excellent view of the Smokey Mts from our balcony. There was a hot breakfast of scrambled eggs and sausage patties that was nice. Other breakfast foods were available that you would find at most continental breakfasts. The plce was close to a lot... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Namelocllib, Thanks for your review. I am glad to hear you had a good stay with us. We appreciate the nice comments and we look forward to seeing you folks again. Thanks, Michael Stienbarger More

Salem, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

If you go for the Rod Runs don't stay here unless you want your truck blocked or trailer blocked and hit and nobody cares to help you they say it is because the owner has 3 motels that they bring truck and trailers to park but there is no organization to it and nobody seems to know anything so you... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Glenna N, Thanks for your review. I am sorry to hear about the issues you had during your recent stay. During the car shows we guarantee guests one spot per room on our parking lot. We do have a small overflow field (behind the back section of the property), that we allow folks to use at their discretion. The... More

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Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Number of rooms: 201
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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