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All 94 Pigeon Forge hotels

BEST WESTERN Plaza Inn

3755 Parkway, Pigeon Forge, TN 37868
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82%
Ranked #14 of 94 hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
R7679NUjamess
  • Overview
  • Reviews (591)
  • Photos (123)
  • Amenities
  • Q&A (1)
  • Room tips (82)
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591 people have reviewed this hotel

Traveler rating
    270
    208
    74
    25
    14
See reviews for
320
144
5
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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  • English first
  • German first
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English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

location is perfect for all area attractions. parking is ample and a free food area is open early mornings. easy commute to nearby gatlinburg and the blue ridge parkway make day trips very easy. dollywood park is an enjoyable place to spend the day for family fun and rides. the old mill is a must for a great meal and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Winchester
Top Contributor
54 reviews 54 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our room was clean and comfortable. Our family, which included my husband and I, plus our nephew and his wife and family, took advantage of the hotel breakfast each morning. It was nice to be able to walk to their breakfast area and have an assortment of items to choose from. There was everything from cold or hot cereals, to... More

Was this review helpful? Yes 1
Spring Hill, Tennessee
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

We had a great stay at Best Western. GREAT location! Indoor and outdoor pool to accomodate weather conditions! Overall the room was very nice, clean and comfortable beds! The only issue we had was with the shower/tub. It did not drain well and the bottom of the tub looked like it needed a good scrubbing. I called in the complaint... More

Review collected in partnership with Best Western

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed there over the weekend. Everything was great until we left and realized we had left something behind. And when I called housekeeping of course it wasnt found. I know $25.00 for a hair straightener might not seem much but it actually shows that someone is not being honest. First off why would I have lied about leaving it... More

Was this review helpful? Yes 1
United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

rooms were ok, not very clean seen bugs and spider webs everywhere in the room and the corridors. was not happy with the desk clerks they were not very friendly. it was like we interrupted their day or something.

Review collected in partnership with Best Western

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Greenville, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Our stay at the Best Western Plaza Inn was excellent. Our stay was several nights and I have no complaints with the Plaza Inn The staff was very kind and helpful. We will return and highly recommend this Hotel

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cincinnati, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Trust me when I tell you we had a Great stay at this hotel!!! Very clean!!! Grat location!! pools were nice but only open until 10 pm staff was friendly! Slept very well there which is unusual for me when i am away from home!

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Lexington, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was very clean and nicely furnished. The bed and pillows were comfortable and the shower was great! We received free breakfast at the buffet everyday, and the food was wonderful! They even had bear shaped waffles :) The pools and hot tubs were also nice and well cared for.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed here several times and have always had great experiences. They have 3 pools which my family always enjoys with late closing times . We've always found our rooms clean and neat. The service was great also.

Was this review helpful? Yes 2
Bellefonte, United States
1 review
3 of 5 stars Reviewed 1 week ago

If you need a basic bed and toilet this place is OK. There was no soap dish for hand soap. It is very outdated and our room was dusty and smelly. Do not bother paying for mountain view room. It doesn't exists. The housekeeper was very attentive to our needs. Front desk staff is not friendly or welcoming. We lost... More

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

123 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#5 Best Value Hotel in Pigeon Forge #11 Romantic Hotel in Pigeon Forge #12 Family Hotel in Pigeon Forge #14 Top resorts Hotel in Pigeon Forge
Number of rooms
201

Questions & Answers

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1 question
1 month ago

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