We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Plaza Inn

Certificate of Excellence
Hotel website
Hotel deals
3755 Parkway, Pigeon Forge, TN 37868
BEST WESTERN Plaza Inn
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #17 of 94 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Vicki J Newburgh, United States
Share an Experience

817 reviews from our community

Traveler rating
    373
    299
    96
    33
    16
See reviews for
422
226
9
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (817)
  • Mar-May only
    (159)
  • Jun-Aug only
    (277)
  • Sep-Nov only
    (231)
  • Dec-Feb only
    (150)
All months
Newburgh, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

This hotel has VERY large pool rooms with comfortable beds. There may not be enough plugs for your electronics so you may have to share the outlets if you have more than two in a room. Internet can be very slow during peak usage times but at other times there were no problems. Watch out for the door locks; these... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Columbus, Mississippi, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

You can't go wrong with this hotel. Room was roomy and clean! Staff was great. Too cold for the outdoor pool but the indoor pool was great. Breakfast was one of the best I've had at a hotel. I honestly can't say anything bad about our stay here, Will definitely be staying here again!

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is an older hotel but it is VERY clean and it is quiet. It is very close to Dollywood. The front desk was professional. They also had a. Dry nice breakfast area that had all of your standard choices. I will most definitely be staying here again.

Was this review helpful? Yes
SALUDA, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were pleased to see the neatness of the grounds, which carried over to the rooms. The room was neat and very clean, with beds that were comfortable. I will be maing the trip again next year and will be calling them first for my room. The hotel was just a couple of miles from my business neeting, which is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Anderson, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is an older hotel but it is very clean and the rooms are very spacious. There is an indoor pool and you can ask for a room at the pool. You step right outside your door and the pool is right there. I had someone with me that had a disability and so it really helped her to have... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay here over the weekend. The room we had was clean and spacious! Lots of room for our kids to hang out and play! We did however stay at the indoor pool and other guests are not so concerned with how loud they are entering or exiting their rooms at midnight or later or how easily their... More 

Was this review helpful? Yes 1
Rapid City, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Best Western has a separate little house where the breakfast buffet is located. It is decorated like a country kitchen and feels really down home. There is an attendant who cooks up scrambled eggs and sausages, not just microwaved. If you want your sausage gravy and biscuits they got that too. The breakfast buffet also has the other usuals,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel has been around for some time. However, the rooms are updated and the grounds are very nice. They have a very clean and large indoor pool. There are a variety of room types including rooms with direct access to the indoor pool and some with beautiful views. The rates are very competitive and the staff is fabulous. We... More 

Was this review helpful? Yes 1
Chatsworth, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

This room is perfect in location but the shower needs maintenance as far as water pressure. The water is hot one minute and then freezing cold the next. We are repeated users of this room, but the water always seems to have some sort of issue.

Review collected in partnership with Best Western

Was this review helpful? Yes
Athens, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I really enjoyed myself the first night i was there, the beds where soft and it was very quit,when i called and made reservations they told me one price and then when i got there it was 30 dollar cheaper. Really enjoyed my stay besides loud new quest the second night

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

291 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (99)
Viewed
Bathroom (8)
Viewed
Room/suite (26)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (8)
Viewed
Dining (3)
Viewed
View from room (4)
Viewed
Other (46)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (143)
Viewed
Amenities (16)
Viewed
Double Queen Mountain View Room (37)
Viewed
Double Queen Standard Room (22)
Viewed
Front Outdoor Pool (16)
Viewed
Indoor Pool (11)
Viewed
Rear Outdoor Pool (15)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (13)
Viewed
Dining (12)
Viewed
Bathroom (3)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question