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All 93 Pigeon Forge hotels

Riverside Motor Lodge

3575 Parkway, Pigeon Forge, TN 37863
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Riverside Motor Lodge
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73%
Ranked #16 of 93 hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
StaceyHJL North Carolina Smoky Mountains, North Carolina
  • Reviews (84)
  • Photos (18)
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84 people have reviewed this hotel

Traveler rating
    49
    11
    10
    6
    8
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46
18
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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English first
North Carolina Smoky Mountains, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

The room is ok, the towels are not clean enough. We stayed two night at room 111. We barely have wifi to use, I have to stand in front of our door to reach the internet but very weak. The pool water is scary, dirty. We took a look and decided not to use it. But the Jacuzzi in our... More

Was this review helpful? Yes
Jill O, Owner at Riverside Motor Lodge, responded to this review

Thank you so much for leaving us a review. We appreciate all suggestions and comments made by our guest, both good and bad, It helps us to better improve the motel that we love so much! I'm so sorry that you did not enjoy some of our amenities such as the issue with your room towels, After further investigation we... More

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Great place to stay staff is friendly and all the people are real unlike so many chain hotels that treat you like a heard of cattle family owned and just a all around great place to stay will be returning

Was this review helpful? Yes
Jill O, Owner at Riverside Motor Lodge, responded to this review

This review made our entire staff smile! Thank you so much for your kind words!, We are so happy to hear you had such a great stay and we look so forward to seeing you again soon! Sincerely, Jill More

Johnson City, Tennessee
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

First let me start by when we walked in the gentleman up front was all nice and helpful saying we treat all our guest like family so I thought this is going to be a great stay well it was NOT.First they put us in a room where someone had puked in the floor and my son stepped in it... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 weeks ago

We are really satisfied with the rooms and the staff are very nice. I wouldnt stay any where else. This is a home away from home. That is how they treat you. The rooms are very clean and the staff is always making sure everything is good.

Was this review helpful? Yes
Yazoo City, Mississippi
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We visit Pigeon Forge about once a year, this is the worse hotel I have ever stayed in. Paper thin walls. Dirty room. Most unprofessional staff. For what we paid we could have stayed with professional chain motel that provides quality service and accommodations. Don't trust positive reviews on this hotel. Their friends are flooding site with positive reviews

Was this review helpful? Yes 3
Jill O, Owner at Riverside Motor Lodge, responded to this review

Eddie R, I am so sorry your stay with us was anything less than perfect although I have researched your name and city that you have on your tripadvisor account and can not find you in our system, If you could please call me at your convenience to verify your stay with us we would love the opportunity to make... More

west portsmouth
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay here every time we come to pigeon forge,tn the rooms are clean, staff is friendly & price is reasonably & free WIFI .has a nice indoor pool has a elevator for upper floors .the rooms we stay in has 2 full size beds, a pull out couch, fireplace 2 flats screen tvs, kitchenette its perfect for our big... More

Was this review helpful? Yes 2
Nickelsville, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Riverside Motor Lodge on June 19-22, 2014 and have been staying there for several years now. It's located right beside of Food City, which makes it very convenient, and the staff is very friendly and courteous, which means a lot for us. The rooms were clean, and having a kitchenette is great, and the Wi-Fi worked very... More

Was this review helpful? Yes 2
Jill O, Owner at Riverside Motor Lodge, responded to this review

Thank you for taking the time to write your review, We really appreciate your feedback! We are thrilled with our new total coverage wireless internet and we are so happy that it was able to aid in your pleasant stay with us! We look forward to seeing you again real soon! Sincerely, Jill More

Johnson City, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014

This hotel is family owned and everyone we meet was nice and easy to converse with. We will stay again. The kitchenette in our room was wonderful and saved us a ton (Food City is next door). The hotel is in the process of updating bedding/curtains, etc. It is super clean and our room attendant made a "bow" out of... More

Was this review helpful? Yes 1
Beckley, West Virginia
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 16, 2014

We stayed at the lodge June 12-14 2014. The staff was very helpful and extremely nice. The kitchenette was a great amenity. Rooms were nice and very clean. We got to enjoy the new WIFI which worked great. This was a great place to stay for many reasons but one of the best is how the staff wanted to make... More

Was this review helpful? Yes 1
Jill O, Owner at Riverside Motor Lodge, responded to this review

Thank you so much for taking the time to let us know how you enjoyed your stay with us! We look forward to seeing you again real soon! More

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 7, 2014

Room was extremely nice 2 rooms lots of space , Customer service was great. Nice heated pool, kitchenette was nice to have . Very clean and secure place. Will return again for the price and quality we got from them .Thanks for a good time . Was there for 5 days. Near stores, dollywood, food, nicely located.

Was this review helpful? Yes 7
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Additional Information about Riverside Motor Lodge

Address: 3575 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
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Also Known As:
Riverside Motor Hotel Pigeon Forge
Riverside Hotel Pigeon Forge

18 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#6 Best Value Hotel in Pigeon Forge #17 Family Hotel in Pigeon Forge
Official Description (provided by the hotel)
Nestled between Old Mill Avenue and Dollywood lane in Pigeon Forge, Riverside Motor Lodge has everything you need to make your vacation complete. From our wide range of suites to our over sized Penthouse, no matter what the occasion we have what you are looking for. Our heated indoor pool offers fun and relaxation even through the coldest winter days while the fireplaces in our family and honeymoon suites wait to warm you back up. Before you settle for another standard room come see what a Riverside Vacation is all about. ... more   less 
Number of rooms
56

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