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The Inn at Christmas Place

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GreenLeadersBronze level
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119 Christmas Tree Lane, PO Box 958, Pigeon Forge, TN 37868
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SAVE! Winterfest Special
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1 room 1 adult
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1,619 Reviews from our TripAdvisor Community

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Huntsville, Alabama
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We normally stay midway whenever we go to Pigeon Forge, but they had a great Winterfest special going on so we decided to give this place a try since I had always wanted to.... OMG!!! This place is amazing. From the doorman who greet you upon entering to when you return back to the hotel, the grand decorated fireplace and... More 

Helpful?
Thank nanapoopy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wonderful family vacation. Each employee makes you feel special....from the doormen who greet you when you leave and return to the chocolates left in your room each day by the staff assigned to your room. Beautiful indoor pool and hot tub open 24 hours. All kinds of beautiful decor....cookies and milk at night ...full breakfast each morning. Great family vacation.

Helpful?
Thank Sindie S
Jacksonville, Fl
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

EXCELLENT from the minute you walk in the Door You will be Totally Impressed!!! The FREE Breakfast Is the BEST EVER You will be so thankful you chose this HOTEL We spent our 34th Anniversary Here and when we walked in our name was on the Board Congratulating Us We were so Grateful. The rooms are just amazing and each... More 

Helpful?
Thank Lee B
Kernersville, NC
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second stay here, and it was just as great as the first. The staff are exceptional and very accommodating. They always greeted us in the halls, and they even opened up the breakfast room at night so that we could gather there to watch the NFL playoff games. The breakfast is huge- lots of choices! We can... More 

Helpful?
1 Thank mommytoaidan
HotelGuy247, Manager at The Inn at Christmas Place, responded to this review

Thank you for your kind comments. We are glad we continue to meet your expectations. We are very proud of our staff and the friendliness they show toward our guests. We look forward to continuing to be your host for future visits to the Smoky Mountains. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I was not happy with the room at all. My husband and I stayed here for our 22nd anniversary. They put us in the honeymoon suite (which cost quit a bit more than the regular king suite). When asked why the cost was so much more then the regular king mini suite we were told this room was better with... More 

Helpful?
1 Thank Teresa C
JanetDonaldson, Marketing at The Inn at Christmas Place, responded to this review

We are very sorry to hear that you were so disappointed during your stay. When we read your comment card, one of our managers attempted to reach you by phone, and left a voice message at the phone number we have on file, but we have not heard back from you. Perhaps the number we have is incorrect. We try... More 

Pembroke Pines, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Inn At Christmas Place...and it was AMAAAAZING ! What a 'find'...Christmas everyday of the year is right up our alley, so we extended our stay in Pidgeon forge just to stay at the hotel one night. Turns out, we extended another day !!! The staff was extremely helpful and cheerful..you can tell that most of them... More 

Helpful?
2 Thank GINAMARIE D
KKinFB, Owner at The Inn at Christmas Place, responded to this review

So glad you had a great visit! We are very proud of our terrific chef, Brian, and his continued passion to provide a memorable breakfast for all of our guests. He is wonderfully creative and strives to provide the most fresh, seasonal, and yummy breakfast selections. Also, our decor staff works continually to provide new visual delights in all corners... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I think this was the cleanest hotel I've ever stayed at! The staff is very friendly and you can most certainly tell that they take pride in what they do. The grounds are stunning and the decorations are very tasteful. I have wanted to stay here for a long time and I just recently saw that the prices went down... More 

Helpful?
3 Thank Sheri M
KKinFB, Owner at The Inn at Christmas Place, responded to this review

We pride ourselves on our passion for cleanliness, and we are glad that you took notice. Thank you for your kind comments and for taking the time to share your experience with others. It's great that you were able to take advantage of our Winter special, and receive the same value we provide all guests year round. We love when... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were supposed to stay there this weekend in January. Happens to be the weekend of the big snow storm. Even though their policy clearly states a loss of one night's room rate, they let us cancel at the last minute for no charge. They said they would rather have us be safe than make money off of the weather.... More 

Helpful?
6 Thank Lisa R
KKinFB, Owner at The Inn at Christmas Place, responded to this review

Safety first! Glad you did not risk traveling on that snowy/icy weekend. We would love to have you visit another time at your convenience, as we are sure you will love it! K-Kin Fairbank Biggs More 

Raleigh, North Carolina
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First trip to Pigeon Forge and I ALWAYS check TA for hotel reviews. Of course this was hotel was on the top. We were very pleased with our choice, plus The Inn was offering a special rate this time of year. It's tastefully Christmas 365 days a year. Check-in was very pleasant and informative. As requested our room was on... More 

Helpful?
4 Thank 02TravelBugs
KKinFB, Owner at The Inn at Christmas Place, responded to this review

We love our rooms with mountain views as well! The Smoky Mountains are spectacular any time of year, but in the Winter, the clear views are especially gorgeous. Thank you for visiting and we look forward to seeing you again soon. K-Kin Fairbank Biggs More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was beautiful and pristine. We went during the middle of January and loved the Christmas theme. The breakfast buffet was awesome and huge. Coffee was out everyday and was great. The only thing is that in January sometimes we like to go the arcade and they didn't have one and the hot tube had no pressure and the... More 

Helpful?
2 Thank Dawn S
KKinFB, Owner at The Inn at Christmas Place, responded to this review

Thanks for your compliments and feedback. While we do not have an arcade, we hope our concierge directed you to other fantastic entertainment options throughout Pigeon Forge and the surrounding areas. There is so much to do here! Hope you will be back soon, and we look forward to welcoming you to The Inn at Christmas Place once again. K-Kin... More 

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