We stayed at the Bear Hyde cabin. Overall I enjoyed the cabin - it had fantastic views and a wonderful porch. I liked the decor and it was comfortable. The appliances could use updating. What I didn't care for was the management company, Fireside Chalets. The refrigerator and freezer were both set to zero and had a horrible smell because... More

We have used Fireside Chalets on several occasions in the past few years. Dancing Bears was our favorite and the first one that we stayed out. It was decorated tasteifully and had a grill and a hot tub for us to enjoy. It was so nice to have a homey feel to relax in after a long day of sightseeing... More

We had a wonderful time in this cabin. It was perfect for our family of 4. The staff was courteous, cabin was clean and cozy. When we reported a minor problem with the stovetop and with the hot tub, a repairman came immediately and took care of both. We packed a lot of activity in a few days: Gatlinburg shops,... More

We arrived at the office at 12 am after driving forever. We could not get a hold of anyone to let us in our chalet. After sitting in the car for an hour, I lucked out when another couple came to get their key number out of the locked box. They let me get mine after I confirmed my name... More

We really enjoyed ourselves!!! My husband and the children took full advantage of the pool table. The kitchen came in handy for us. We cooked and only at out twice during our visit. We toyed three nights in 331( A Bears Pause) ! There's a waterfall across from the cabin!! And the hot tub was very relaxing after a long... More

We stayed at the Mountaintop Memories cabin #308 for three days. During that time, we enjoyed the views and the exciting drive along the very steep, twisty roads. However, prior guests of this cabin have thrown all matter of trash off the rear deck onto the ground below including liquor bottles, wrappers, cigarette butts, and what appeared to be an... More

Welcome back to 1990 people! 816 Country Oaks Drive not only looks like 1990 was the last time this place was remodeled (with the exception of the "media room" which was really just a dingy basement with a flat screen TV in it) but it also looks like the last time they cleaned it! This house "sleeps" 3 families but... More

We have stayed at many of the properties available through Fireside and have never been disappointed. The staff is always eager to accommodate and make certain the cabin you select has all the amenities you want. We have been visiting the area for about 10 years and would not use another company.

We originally booked the Heavenly Hideaway cabin. It was maybe 6-8 miles off the main road in parkway and up a big gravel hill but we made it without any problems. The cabin was beautiful! I liked how each level had its own bedroom which allows for more privacy. Upon arrival we checked the hot tub and it wouldn't turn... More