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Holiday Terrace Inn

2631 Parkway, Pigeon Forge, TN 37863
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Holiday Terrace Inn
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55 reviews from our community

Traveler rating
    11
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    7
    8
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Anderson, South Carolina
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I stayed here this past weekend. It was a last minute trip with some friends for a fishing expedition. The room was clean and bed was comfortable. We were on first floor and our friends were on 3rd floor. There is no elevator in the building and this makes it very difficult to get luggage and/or large... More

Was this review helpful? Yes
Phenix City, Alabama
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

When checking for a hotel in Pigeon Forge, I always read the reviews before booking. As with every hotel you have a few people that don't like the place for one reason or the other. So I did go ahead and make the reservation, and to my surprise the bad reviews were on target. The ad for the hotel said... More

Was this review helpful? Yes
vinholiday, Manager at Holiday Terrace Inn, responded to this review

Thank You for writing the Review.However I can't seem you find you in my data base Ms.June? Feel free to contact me at the Office at 865-453-0895. I did read your review and took into consideration your concerns. Customer Satisfaction is a main priority here at the Holiday Terrace Inn. I'm sorry if indeed you did stay here and it... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have nothing but great things to say. I stayed here when the national quartet convention was in town. My husband and kids loved the rooms, especially the hot coffee and donuts in the morning! The best part was the rooms. Everyday when we came back to the rooms we had fresh towels, and a clean room. We stayed on... More

Was this review helpful? Yes
vinholiday, Manager at Holiday Terrace Inn, responded to this review

Thank You for taking the time out to write the Review. We take pride in knowing Our Guest are Happy with their stay! We are so glad everything was to your standards. I remember your children and how much they liked the hot chocolate! We look forward to your return trip back! Helen H. Manager More

Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Chose this hotel on a whim based on price. Very happily surprised! So clean! Very comfy bed! Great shower! No complaints! We will be back! ****************************************************************

Was this review helpful? Yes
vinholiday, Manager at Holiday Terrace Inn, responded to this review

We here at the Holiday Terrace Inn,would like to say Thank You for the Review. It's great getting feed back from Our Guest! We are glad you enjoyed your stay and We looking forward to seeing you again on your return trip! Helen H. Manager More

Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After a long day of traveling was time for a stop and stay.We had plans on a Cabin and full intentions on renting one.With that said I stopped at the Holiday Terrace Inn during some kind of Gospel thing going on in town.My wife just wanted to sleep so We took a room there.The Staff was so nice and friendly... More

Was this review helpful? Yes
vinholiday, Manager at Holiday Terrace Inn, responded to this review

We here at Holiday Terrace Inn would like to say Thank You for taking the time out to write a review. We work hard to see that each Guest stay is a Comfortable one! Anywhere from giving directions on places to go,or shopping,to selling tickets. That is what We are here for and always helpful and being nice. We try... More

Fort Payne, Alabama
Top Contributor
61 reviews 61 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was very short notice and town was full of convention folks, so we had little to chose from. But when one advertises free Wi-Fi and free breakfast you expect to get such. We had neither. The Wi-Fi worked only near the front office. Breakfast was a Krispy Cream doughnut. The pool was closed for who knows what reason. The... More

Was this review helpful? Yes
vinholiday, Manager at Holiday Terrace Inn, responded to this review

We here at the Holiday Terrace Inn can find no record of your stay.Please feel free to call me back at (865)453-0895. I would like to resolve this issue.Customer Satisfaction is Our main goal. Helen H.(Manager) More

Fort Payne, Alabama
Top Contributor
61 reviews 61 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We took a chance to go to Pigeon Forge/Gatlinburg TN this week, not aware there was a midweek convention taking up nearly all hotelrooms. So we stayed at the Holiday Terrace Inn. Rate is fair, but the free WiFI did not include any rooms but the one near the office. The breakfast consisted of a doughnut supplied via Krispy Cream,... More

Was this review helpful? Yes
vinholiday, Manager at Holiday Terrace Inn, responded to this review

We here at Holiday Terrace Inn are sorry that the Wifi was not up to your satisfaction. Thanks,TW for bringing to my attention about the Wifi. I did however take under advisement about the situation and called a tech in to review the issues that you was seem to be having.He went through the whole system and nothing was not... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 28, 2014

Friendly staff, stayed over till we got there. Nice rooms, clean, location was awesome. Just a short walk to the Island! Nice porch area to sit and relax, krispy kreme for breakfast! Great price and worth checking out! Will be back

Was this review helpful? Yes 3
Vin P, Manager at Holiday Terrace Inn, responded to this review

Thank You for choosing Holiday Terrace Inn and for taking time out to review Our Hotel on TripAdvisor. Your We are glad you enjoyed your stay and look forward to your return visit. Manager, Helen H. More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 29, 2014

When you pull up to this hotel it looks nice from the outside, but looks can be deceiving!! We stayed in room 112 in the back. The room had a musky smell, the visible sides of the box springs had gross stains, the bathroom door and walls were nasty with a few bugs and the carpeted floor had visible stains.... More

Was this review helpful? Yes 4
Jasper, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 3, 2013

Just up there this past weekend...and Beleive me it will be the last Time......The Room was awlful...Complained but did'nt do any good......Coffee pot was nasty and Did'nt Work,,,The Comode had to stand there and Hold the Handle the Whole time to get it to Flush..This page will not hold the Complaints that I have,,,The Room smelled,,,Had to Clean it before... More

Was this review helpful? Yes 2
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Additional Information about Holiday Terrace Inn

Address: 2631 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Number of rooms: 46
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Also Known As:
Holiday Terrace Hotel

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