The people that own/manage this hotel are CROOKS and LIARS!! They will tell you whatever you want to hear over the phone to get you to stay at the hotel. NEVER allow them to use your credit card to put a room on hold. They will run your credit card regardless if you stay at the hotel or not (even... More

Well ,,location is good .It is close to Dollywood like 20 min by car .You can walk to restaurants, grocery stores or amusement parks.Its safe at night .The pool was ok.It was not crowded. It is a small pool with a little kid pool beside.Kids really enjoyed it .There was a parade in front of the hotel with Dolly Parton... More

I thought I was booking the Riverside Econo Lodge. The reservation clerk said Yes, they were on the River and had ducks. I also mentioned the indoor pool and walking to the Smith Family Theater. They obviously knew I had called the wrong number but answered questions vaguely. We were disappointed with the room. Location was OK but calling this... More

At $120 a night we would have expected more. It was the smallest, darkest room we have ever stayed in. Found dead bugs on the floor. Breakfast was a joke. Cornflakes and white bread. The hostess couldn't get the juice machine to work. Kids screaming at the pool until after 10:00pm. More

It was a small room but we just needed some place to sleep and take a shower. The staff was friendly and very helpful especially since we decided to stay an extra night and they were able to accommodate us. We stayed at the other econo lodge in pigeon forge but decided to give them a try and we liked... More

Stayed at this hotel for one night. Breakfast was very disappointing. Orange juice machine was broken, waffle maker broken, warm milk, no air in room where breakfast was served, and the attendant was no where to be found. Room was fairly clean but did have a roach in the bathroom in the middle of the night. Beds were too firm... More

Everything about this place is terrible, my family was so miserable!!! The room was nasty, no smoke alarm, one small trash can, no towels or wash clothes, rail broke off wall in bathroom, no clock, no frig., no coffee pot, had a bad smell. I was told the room was 259.00 over the phone including taxes, when I checked in... More

We checked in went to the room it was not to our standards went back to desk and was told we would be charged for the room and THEY DID charge my credit card which we have disputed and reported this to Choice Hotels. This is not the way to do business! More

Hotel is right next door to Go Karts, Mini Golf, etc. Great if you want to get out and walk the strip. Pretty quiet considering how close everything was. Room was small but clean. It is an older hotel and could use some updates. Best price I could find online that didn't have horrible reviews. More