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All 63 Pigeon Forge accommodations

Eagles Ridge Resort

2740 Florence Drive, Pigeon Forge, TN 37863
Hotel amenities
Eagles Ridge Resort
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98 people have reviewed this hotel

Traveler rating
    48
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    9
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Nicholasville, Kentucky
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family and I have been staying with Eagles Ridge for over 20 years. The cabins are well taken care of and always clean. Staying at Eagles Ridge has made many trips to the Smokey's very enjoyable over the year's. The staff is always very helpful and courteous. My company has done two golf trips a year for many years... More

Was this review helpful? Yes 1
Laurel, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was our first trip to the Smokey's but definitely not our last. The accommodations were amazing and the service was exceptional. My family had a remarkable time and we are already planning our next trip.

Was this review helpful? Yes 2
Georgia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As always, we booked our stay with Eagles Ridge Resort and stayed at Eagle's Perch #812. For our family of 4 it was perfect! We found it clean, cozy, and conveniently located near all of the attractions. The pool table was a must for our 2 teenage boys. They actually had the whole bottom floor to themselves!

Was this review helpful? Yes 3
Lexington, Kentucky, United States
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in Hi-Bear-Nate cabin and it was decked out with bear decor. Like 70 plus bears in there! We loved the coziness and convience of having a full kitchen and washer/dryer. Also it was very close to all the Pigeon Forge activities but you would still want to drive, not so as close to the trolly stops with it... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We booked a quick family getaway for the weekend. When we arrived at the cabin at 3 am Friday we found it was very dirty. Ceiling leak and mold from the leak in that bedroom. Along with dirt and dust everywhere. We called the number and a lady came and showed us 4 others. They were just as dirty except... More

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EaglesRidge, General Manager at Eagles Ridge Resort, responded to this review

We sincerely apologize that the experience you had was not only short of your expectations but short of ours as well. We are addressing every item in your comment and will be certain corrections are made. This is not the normal experience for our guests and we take these issue quite serious. Please contact us and ask for the General... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here for couple of days during start of fall and I must say I wasn't disappointed. The location is pretty to near to the busy area of Pigeon Forge (where majority of things are) but at the same time provides a cabin in the woods style feeling. As per the cabin itself, couldn't have asked for more. The rooms... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

I would like to first say that the staff members of guest services are excellent and very friendly. My lady friend and I stayed in lakeside getaway. It was our first time staying in a cabin at Pigeon Forge, and I chose Eagle's Ridge r/t the excellent reviews. Our cabin was great! Hot tub was hot and ready upon check... More

Was this review helpful? Yes 2
Lake City, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2014

The cabin was awesome. We had a couple of things that need looked at. Maintaince took care of it and even left a nice note for us. Would definitely return. The view was awesome the cabins were decorated so nice too

Was this review helpful? Yes 2
Lexington, Kentucky
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 18, 2014 via mobile

We stayed in cabin 43. The cabin was filthy. Dust covered wall hangings, furniture and curtains. The floors had obviously not been cleaned in a while. The carpet had huge pieces of dirt all over. This was a 3 story cabin and the heat basically didn't work on the bottom floor. The bathroom wall was covered in toothpaste and the... More

Was this review helpful? Yes 2
EaglesRidge, Manager at Eagles Ridge Resort, responded to this review

Thank you for this truly valuable feedback and information. This type of information is very disappointing but also very useful in our pursuit to provide quality accommodations to every guest. Clearly your experience was far from your expectations as well as ours. We will use this to strive, as we do each day, to improve and have our guest experience... More

Vancouver, United States
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2014 via mobile

Absolutely delighted with my stay. The housekeeping left something to be desired but the cabin was above any expectation. Friendly views of wildlife and peaceful area. Close to all attractions but away from the hustle. I will be back. Staff was wonderful. Thank you for my stay in cabin 306 the Dream cabin was a dream come true.

Was this review helpful? Yes 5

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Additional Information about Eagles Ridge Resort

Also Known As:
Eagles Ridge Hotel
Eagles Ridge Hotel Pigeon Forge
Address: 2740 Florence Drive, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #22 of 63 Specialty lodging in Pigeon Forge

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