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All 94 Pigeon Forge hotels

Laurel Crest

2.5 of 5 Resort   |   2628 Laurel Crest Lane, Pigeon Forge, TN 37863
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Laurel Crest
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60%
Ranked #55 of 94 hotels in Pigeon Forge
A recent review
4 of 5 stars reviewed 4 weeks ago
Tim C Anderson, South Carolina
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170 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
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English first
Anderson, South Carolina
Contributor
18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Been to this place several times with family. The updates they have made are great. Very nice place, room was clean and order free. Fireplace was nice on cold mornings. Close to everything, but away from the downtown so you can relax on the patio.

Was this review helpful? Yes 3
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Tim C, Thank you for returning to Laurel Crest and sharing your experience. We are pleased you enjoyed the updates made at the resort. We hope to welcome you back soon! More

Flowery Branch, Georgia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 20, 2014

Small cramped and not too clean. Sofa was like sitting on the floor with broken wires coming out of sofabed. Dirty furniture and carpets. Very small "queen" bed. Water shut off for several hours while we were their. Staff unaccomodating. Left messages for resort administration and call was not returned. I would recommend staying anywhere else! This is a BlueGreen... More

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Misty A, We regret to learn of your disappointment with the staff at Laurel Crest Resort. We strive to provide all guests with quality accommodations and service. We would like to discuss your particular concerns. Please contact us at info@bluegreenvacations.com. Thank you for your feedback. More

Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2014

We stayed at this property in Pigeon forge for the first time this year and really enjoyed our stay. We even got some snow the night before we left and they kept the ice off the parking lot making it easier to leave the next morning. We were in building 1 and it had a view of the clubhouse and... More

Was this review helpful? Yes 5
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Kim G, We are thrilled you enjoyed your first stay at Laurel Crest. The feedback you have provided will certainly be helpful for those planning a stay. We are happy you even got to experience some snow before you left. We hope to have you back soon! More

Top Contributor
85 reviews 85 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 21, 2013

BlueGreen owners for 3 years but first stay at Laurel Crest. Very friendly staff and site convenient to everything. Kroger less than mile away and Family Dollar across from entrance. From location you can travel easy in any direction. Ticket discounts can be purchase at BlueGreen desk with card. We had a problem with people above daughter and grandson room... More

Was this review helpful? Yes 7
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Sjhood13 , We are happy you had an enjoyable stay at Laurel Crest. We are thrilled our staff was very friendly and that our location was convenient. We appreciate your compliments about our accommodations, along with the feedback you have provided regarding our timeshare presentation. We hope you will return soon! More

Trenton, Michigan
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 18, 2013

Booked Laurel Crest for a quick trio to enjoy the fall colors. The room was nice. We had a problem with the shower the first day, but it was fixed in a matter of 20 min or less. The staff was friendly and professional.

Was this review helpful? Yes 3
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Jr313, Thank you for sharing your experience at Laurel Crest. We are delighted you enjoyed a nice weekend getaway. We are happy we were able to quickly address any issue you experienced during your stay. We hope to welcome you back and share happiness with you on your next visit. More

anderson, SC
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 10, 2013

First let me say, the resort itself was very nice. our one bedroom was updated and clean. when we turned on the bathroom light the fan was very loud, we called and they replaced it in no time. we were on the first floor but they should call it the basement since we had to go down stairs to get... More

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello donnaann, Thank you for reviewing your stay at Laurel Crest. We are happy you enjoyed your stay and found the unit updated and clean. Thank you for your comments regarding the friendliness of the staff as we are committed to sharing happiness with our owners and guests. We regret to learn your owner update meeting affected your overall satisfaction... More

Memphis, Tennessee
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 8, 2013

Just got married on 11/1/13 and have been sampling our share of bluegreen resorts. We began with Myrtle Beach SC Sea Glass Resort, then on to Charleston SC where we stayed at the Lodge Valley Inn and last but certainly not least Pigeon Forge TN, Laurel Crest. I am left scratching my head at all the bad reviews. Upon arrival... More

Was this review helpful? Yes 2
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Millie C, Congratulations on your recent nuptials and becoming Bluegreen owners. We are thrilled you enjoyed the location and found the property beautfiul. We appreciate your comments regarding the friendly and helpful staff as we aim to share happiness with all of our owners and guests. We look forward to welcoming you on your next resort visit. More

Rineyville
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2013

Stayed in building 1 and it was small but comfortable for the two of us. Staff was great and helped us in purchasing discounted tickets. Rooms walls were thin as could hear neighbors conversations while trying to sleep and upstairs neighbors walking to heavy could hear every step. If possible I would try getting townhouse next time.

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello latino729, Thank you for spending your anniversary getaway at Laurel Crest and sharing your review. We are delighted we were able to share happiness with you on such a special occasion. Thank you for your compliments regarding the staff. We hope to see you again on your next visit to Pigeon Forge. More

Suwanee, Georgia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 21, 2013 via mobile

We check in on 10/12/2013, we pulled the sheets back and there was hair and sweat stains on the sheets, and pillows, the kids sat on the sofa and the Couch was sticky with syrup. We called for help but they were booked solid and we could not be moved. We used the towels to clean up the room and... More

Was this review helpful? Yes 4
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Tryjesus, Thank you for reviewing your recent stay at Laurel Crest. We are committed to the highest standards of quality and cleanliness. Your comments certainly concern us. Please contact us at info@bluegreenvacations.com so we can further discuss your experience. Thank you. More

Sadieville, Kentucky
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 17, 2013

You turn next to a Shell gas station and procede up a curvy road beside a mini storage facility and a couple of single family homes before you see Laurel Crest. It's hidden away, but GPS took us right to it. The staff we encountered were friendly and helpful when we bought discount tickets to Ripley's Aquarium. Our condo was... More

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello amazintrace, Thank you for staying with us at Laurel Crest and sharing your experience. We are happy you enjoyed the location, the resort property, and the pools. We appreciate your comments regarding the friendliness of the staff as we aim to share happiness with all of our guests. We regret to learn certain aspects of your stay did not... More

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Additional Information about Laurel Crest

Also Known As:
Laurel Crest Hotel Pigeon Forge
Laurel Crest Hotel
Laurel Crest Pigeon Forge
Address: 2628 Laurel Crest Lane, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Laurel Crest 2.5*
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