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Laurel Crest

2628 Laurel Crest Lane, Pigeon Forge, TN 37863
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Laurel Crest
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Laurel Crest
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222 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My wife and I just came back from a stay at this property and loved it. The friendly staff was always accommodating and the room was newly decorated and beautiful. The location of the property is far enough from the busy Pigeon Forge activity but yet close enough to hit the spots that are of interest.

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello mojomax21, We are thrilled you and your wife loved your stay at Laurel Crest Resort. We appreciate your compliments regarding our accommodations, location and staff. Thank you for sharing! More 

Jackson, Mississippi
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was clean and balcony had a great view. Heated pool inside and outside with a hot tub. Staff was extremely nice and helpful. We stayed in the 2 bedroom condo. We had a heating issue but maintenance took care of it immediately. Great place to bring the family or even for a couple's get away.

Was this review helpful? Yes
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Caroline D, Thank you for staying at Laurel Crest Resort. We are happy you found our accommodations clean, featuring a balcony with a great view. We appreciate your compliments regarding our staff and amenities, along with your feedback. We hope you will consider returning soon! More 

Groveoak
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We so loved our condo at this resort....very nice desk check in.....was very clean an had all things you need ready and waiting....bed was wonderful.....did not use pool area.....will for certain stay here again.....

Was this review helpful? Yes
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello SYLVIAF725, Thank you for sharing this wonderful review. We hope to have you back soon! More 

Greenfield, Indiana, United States
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Our Blue Green membership continues to be mediocre at best. We have been visiting the Gatlinbuerg/Pigeon Forge area for 30 plus years and thought that buying into Blue Green would be a good way to stretch our vacations. Laurel Crest is actually average to slightly above for a Blue Green property. Which is not saying a lot. We have stayed... More 

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Randy R. Thank you for taking the time to review your stay at Laurel Crest Resort. We regret to learn your experience did not leave you with a more favorable impression. We are committed to providing guests and owners with quality accommodations. We appreciate your feedback and would like to discuss your concerns. Please contact us at info@bluegreenvacations.com. Thank... More 

Severn, Maryland
Top Contributor
87 reviews 87 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at Laurel Crest on a couple of occasions, and it is always wonderful. The staff is fantastic, any time there is a problem they are there within minutes to fix it. This last stay I got a two bedroom, sleeps six or eight, with two full baths. I stayed on one side and a friend stayed on... More 

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BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Billibong64, We are thrilled all of your experiences at Laurel Crest Resort have been wonderful. We appreciate your generous compliments regarding our accommodations, location and staff. We appreciate your feedback and hope to welcome you back soon for another memorable stay! More 

Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family came to Laurel Crest for my son's 8th birthday. We had bought a sampler package that came with 9000 points to spend. We spent most of them on this four night stay. I had read many negative reviews after we booked and was apprehensive about staying. I'm glad we stayed though. We reserved a combined suite. You open... More 

Was this review helpful? Yes
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Matt A, Thank you for celebrating your son's 8th birthday at Laurel Crest Resort. We are happy our combined suites allowed you to have your in-laws vacation with you while maintaining your privacy. We are glad our condo-style accommodations were convenient and that our staff was pleasant. We appreciate the feedback you have provided regarding the owner update you... More 

Dawsonville, Georgia, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our first stay was years ago, and it seemed so small and definitely not a Bluegreen-like Condo. So we had been staying in Gatlinburg. Finally, we went back. It was absolutely beautiful, it had been renovated apparently. The rooms, still, a little small. But luckily we got a 2 bedroom for 2 adults, and 2 teens. It turned into a... More 

Was this review helpful? Yes
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Emily K, We are delighted you were impressed with your return visit to Laurel Crest. We are happy you found our renovated accommodations beautiful and our location convenient. We appreciate your feedback and look forward to your return! More 

Pigeon Forge, Tennessee
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I will be checking out tomm. and I must say that we have enjoyed our stay at this resort very much. Our condos were very clean upon check in and contains everything you need for a comfortable, enjoyable stay. The fireplace has been very nice on these snowy days, along with the hot Jacuzzi baths you can... More 

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Michelle S, We are thrilled you loved your stay at Laurel Crest. We are happy you found our accommodations clean and well-equipped with everything you needed for a comfortable stay. We appreciate your kind remarks regarding our staff and resort amenities. We hope to welcome you and your family back soon for another memorable experience! More 

Pinckneyville, Illinois
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

stayed at Laurel Crest this past week. We stayed in a one bedroom, which was enough room for my husband and 2 children. It was our 2nd stay with them. We had stayed there our first time 5yrs ago and didn't notice a very big difference between then and now. Overall the stay was good. Room was clean and had... More 

Was this review helpful? Yes 3
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Becki T, Thank you for reviewing your recent trip to Laurel Crest. We are happy you found our accommodations clean and well-equipped. We apologize for any inconvenience regarding the issue with your room key, and are glad our staff was able to promptly assist you. We hope to welcome you back soon! More 

Florence, Alabama
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 13, 2015

As a bluegreen resorts owner, I expected better from Laurel Crest. We've stayed here several years ago (7 or 8), but I was so disappointed to see that NOTHING had changed in the way of updates or improvements. The floors seemed dirty, and the rooms are much smaller than the average bluegreen resorts. One amenity that we always appreciate from... More 

Was this review helpful? Yes 3
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello whitburg, As a Bluegreen owner, we appreciate you taking the time to review your experience at Laurel Crest. We regret to learn our resort did not leave you with a more favorable impression. We are committed to the highest standards of quality and cleanliness. We would like to discuss your particular concerns. Please contact us at info@bluegreenvacations.com. Thank you. More 

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