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Laurel Crest

2628 Laurel Crest Lane, Pigeon Forge, TN 37863
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239 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (68)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (32)
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Columbus, Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I visited bluegreen vacations for $115. + tax for the condo. We sat through a 2.5 hours vacation spill about why we should buy into the bluegreen vacation resort. Freddy our presenter made a statement about bluegreen gutting out each condo vacation spot to re-do/update the décor. I sat there and thought wow, they forgot about Laurel... More 

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Asileehg, Thank you for taking the time to review your stay at Laurel Crest. At Bluegreen Vacations we are committed to the highest standards of quality and cleanliness. We regret to learn your experience did not live up to these standards and would like to further discuss. Please contact us at info@bluegreenvacations.com. Thank you. More 

Huntsville, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are BG owners and this was our second BG trip, our first in Panama City Beach was less than desirable, which made me very nervous about this one! However, I was beyond pleased with our room and the property itself. Yes, they asked several times about attending the owner's update, but after I told them no, we were not... More 

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello TheFishers2013, We are delighted to learn you were pleased with your stay at Laurel Crest and are planning to return! As a Bluegreen owner we greatly appreciate you taking the time to provide your feedback. We are happy our staff was friendly and that your kids loved the pool area. Your comments will help to ensure a pleasant experience... More 

Cartersville, Georgia, United States
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We got a 1 bedroom deluxe. We have stayed with blue green before but this was not what we expected from them. First there was no washer and dryer in the condo, if you wanted cleaning services you has to pay for it and if you wanted fresh towels then you had to go to housekeeping only between 9 and... More 

Was this review helpful? Yes
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Crystal H, Thank you for taking the time to review your stay at Laurel Crest Resort. We regret to learn your visit did not live up to your expectations. We are committed to providing our guests with exceptional accommodations, and would like to discuss your particular experience. Please contact us at info@bluegreenvacations.com. Thank you. More 

Mobile, Alabama
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had condos in buildings 6 & 7, they Have not been remodeled. They are TINY. I don't even know if the bed was a queen. I swear it was a full size. It was very small. The room was very small. Not enough room for a nightstand on both sides of the bed. Just one side. Cramped all around.... More 

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Rebecca V, Thank you for staying at Laurel Crest. We are glad you were pleased with our resort grounds and pool area. However, we regret to learn where our accommodations fell short. We would like to learn more at your earliest convenience. Please contact us at info@bluegreenvacations.com. Thank you. More 

Atlanta, Georgia
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have nothing bad to say about place, if you want to get away this is the place for you, 2 pools, 2 sets of washer abs dyers in every building, even nice cabin feel in the apt. building. In the area where everything is going on and grocery store right down the street.

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello S J, Thank you for staying at Laurel Crest. We are happy you were pleased with your experience at our resort. We hope you will consider returning soon! More 

Ithaca, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 24, 2015

My husband and I have been BG owners for a year now and this was our first experience staying on a BG property. Having read mixed reviews I was apprehensive. I had nooooo reason to be. Our stay, from beginning to end, was an absolute pleasure. Staff was friendly, location terrific and easy to find. Our room was a complete... More 

Was this review helpful? Yes 4
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello HaveFaith247, As Bluegreen owners we are more than delighted to learn your stay at Laurel Crest exceeded your expectations. We are thrilled your stay, from beginning to end, was an absolute pleasure. We appreciate all of your generous feedback regarding our accommodations, location and staff. We are also happy to have your insight regarding our owner update session. We... More 

Gaffney, South Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 19, 2015

We stayed at Laurel Crest in April of 2015. It is a really beautiful property. We stayed in a spacious 1 bedroom condo with a full kitchen, king bed, and large bath area. There are other 1 bedroom units that are not as large and have a queen bed. I recommend that you make every effort to get the one... More 

Was this review helpful? Yes
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Upstatetraveler2015, Thank you for reviewing your recent visit to Laurel Crest Resort. We are thrilled you found our property beautiful and our condo-style accommodations spacious. We appreciate your compliments regarding our staff and amenities. We hope to have you back soon! More 

Pensacola, Florida
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 19, 2015

Recently became an owner of Bluegreen Vacations and the first several encounters were less than superior, but I must say that I have renewed confidence in our investment after visiting Laurel Crest in Pigeon Forge. I do understand that the public can use the facility also, thus my input on Trip Advisor. The grounds could not have been more manicured... More 

Was this review helpful? Yes
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Mema59, We are thrilled to learn your experience at Laurel Crest Resort has made you a truly satisfied Bluegreen owner. We appreciate your compliments regarding our accommodations, resort grounds and staff. The information you have shared about the surrounding area will certainly be beneficial for those planning a visit. We hope you will consider returning soon! More 

Midlothian, Virginia
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 13, 2015

One bedroom room was very small. Shower faucet was leaking when we arrived. Maint repaired as soon as I reported problem. New bed mattress had a huge lump in middle. Was change shortly after I reported to staff. Could not get an upgrade as they were all filled up at least that was what we were. Told??????. Some of the... More 

Was this review helpful? Yes
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello William F, Thank you for reviewing your stay at Laurel Crest Resort. We are happy you found our facility well manicured and our staff nice. However, we regret to learn of the maintenance issues you experienced. We appreciate you bringing these concerns to our attention, and are glad our staff was able to promptly resolve. We hope you will... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 9, 2015

My husband and I stayed here through the Bass Pro Shops offer and we stayed in a one bedroom standard room. Yes, it was small(probably 550 sq ft or so), but it was extremely clean! Much cleaner then a regular hotel room. We had a small kitchen area with a fridge and oven/stove, microwave, plates, utensils, etc. They gave us... More 

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Tara B, Thank you for reviewing your stay at Laurel Crest Resort. We are happy you found our accommodations extremely clean and well-equipped. We are delighted you had a nice experience and hope you will consider returning soon! More 

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