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Laurel Crest

2628 Laurel Crest Lane, Pigeon Forge, TN 37863
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Laurel Crest
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247 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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  • All months
    (247)
  • Mar-May only
    (68)
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Saint Peters, Missouri
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I stayed here on vacation in July. Our one bedroom standard was awkward. For example, as soon as my wife and I put our stuff in our bedroom we realized we had to shut the blinds and close the curtains because our room's window overlooked where people walked to get to their rooms. Also our bed was... More 

Was this review helpful? Yes
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Mike K, Thank you for reviewing your recent stay at Laurel Crest Resort. We are glad our location was great and that our staff was friendly. However, we regret to learn where our accommodations fell short of your expectations. We are committed to the highest standards of quality and would like to look further into your concerns. Please contact... More 

Trenton, Ohio
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

First, I am a Bluegreen owner but this was our first stay at Laurel Crest. We chose LC over Mountain Loft, Bluegreen's Gatlinburg resort, for two reasons: We wanted to be close to the activities in Pigeon Forge for our kids and we wanted an indoor pool in case of bad weather. Laurel Crest delivered on both points. The resort... More 

Was this review helpful? Yes
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Michael M, As a Bluegreen owner we greatly appreciate you taking the time to review your first stay at Laurel Crest Resort. We are happy you enjoyed our amenities and location. The detailed description of our facilities will be helpful for those who are planning a visit. We appreciate your compliments regarding our staff, along with the feedback you... More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We enjoy all the staff and every stay. There are only a few issues we feel would help with a better experience. The outdoor pool at the office could really use some lighting since they are open until 11 pm. The only lights are the pool lights...nothing on the deck area. Also the designated smoking area located by the hot... More 

Was this review helpful? Yes 2
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Tim W, Thank you for sharing your love for Laurel Crest Resort. We are pleased to learn you enjoy all of our staff and each stay here. As a loyal guest, we appreciate your feedback, which will help to ensure a pleasant experience for all. We look forward to welcoming you back on your next visit! More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I came in through a package we purchased at Bass Pro Shop.. We have sat through several of the 90 min sessions and we decided to purchase this time after much thought since our last Bluegreen stay. I will say if u r traveling Blue Green is the way to go. Only complaint is that there was... More 

Was this review helpful? Yes 2
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Vacay_moma, Welcome to the Bluegreen family! We are happy your overall experience at Laurel Crest was good. We appreciate your feedback and certainly understand your concern. We will be sharing your review with resort management. We hope that you will consider another visit soon! More 

Joplin, Missouri
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family stayed here for 5 days. We were in a standard one bedroom room with two adults and two teens. It is a tight fit, but we did enough research to know what we were getting before we arrived. For the price, this condo is a good bargain. The room was very clean and the grounds are very well... More 

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello TravelFamily417, Thank you for staying at Laurel Crest. We are happy you found our accommodations clean and our resort grounds well-maintained. We hope you will consider returning soon! More 

Lexington, Kentucky
Level Contributor
127 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have been owners of fixed week for years. Just stayed our week 2015. Seems Bluegreen has become more important.in their promotion. They now have free wifi. They still are insistent about doing owner updates. I really dislike the hassle. The room is basically the same as years ago. Very small 1 bedroom , barely enough room to open couch... More 

Was this review helpful? Yes
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello gypsydixie, As an owner we greatly appreciate you taking the time to provide your feedback. We will share this review with resort management, as we constantly strive to enhance the experience for our owners and guests. Please contact us at info@bluegreenvacations.com with any additional comments or concerns. Thank you. More 

Memphis, Tennessee
Level Contributor
108 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay was comfortable. My husband and I stayed in a one bedroom that had a sleeper sofa in the living. Overall, our unit was very small, but worked well for just the two of us. The room was very clean and we had ample linens and supplies. I loved the Bath and Body works toiletries. There was free WiFi,... More 

Was this review helpful? Yes 2
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello HRHORCH, Thank you for reviewing your experience at Laurel Crest Resort. We are happy your stay was comfortable and that you found our accommodations clean and well-equipped. We are delighted you enjoyed a great view of the mountains. The information you have shared regarding the surrounding area will certainly be helpful for those who are planning a visit. We... More 

St. Petersburg, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have enjoyed our week at Laurel Crest. Our condo was newly renovated and very nice. The facility is well kept and the staff was very helpful. It's conveniently located in Pigeon Forge with easy access to everything. .

Was this review helpful? Yes 2
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello TRVJ, Thank you for sharing this complimentary review of your stay at Laurel Crest Resort. We hope to have you back soon! More 

Columbus, Ohio
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 12, 2015

My husband and I visited bluegreen vacations for $115. + tax for the condo. We sat through a 2.5 hours vacation spill about why we should buy into the bluegreen vacation resort. Freddy our presenter made a statement about bluegreen gutting out each condo vacation spot to re-do/update the décor. I sat there and thought wow, they forgot about Laurel... More 

Was this review helpful? Yes 2
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Asileehg, Thank you for taking the time to review your stay at Laurel Crest. At Bluegreen Vacations we are committed to the highest standards of quality and cleanliness. We regret to learn your experience did not live up to these standards and would like to further discuss. Please contact us at info@bluegreenvacations.com. Thank you. More 

Travelers are raving about these Pigeon Forge hotels

Huntsville, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 11, 2015

We are BG owners and this was our second BG trip, our first in Panama City Beach was less than desirable, which made me very nervous about this one! However, I was beyond pleased with our room and the property itself. Yes, they asked several times about attending the owner's update, but after I told them no, we were not... More 

Was this review helpful? Yes 4
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello TheFishers2013, We are delighted to learn you were pleased with your stay at Laurel Crest and are planning to return! As a Bluegreen owner we greatly appreciate you taking the time to provide your feedback. We are happy our staff was friendly and that your kids loved the pool area. Your comments will help to ensure a pleasant experience... More 

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