My husband and I stayed here for the weekend. There was a misunderstanding of the arrival date and they had already charged us a $100 no show fee by the time I noticed the paperwork was wrong and called the night before our correct arrival date. They were extremely nice and fixed the issue refunding me the $100. We were... More

Very nice one bedroom hotel stay. Awesome indoor swimming pool. My neice loved it! Very friendly staff. Close to all the shops and attractions, but not on the main drag. Would go back again. Room was furnished with everything you needed. When you needed information the staff was very helpful.

We stayed 4 nights may 2013, we had a 1 bedroom condo. The condo was nice but needs cleaning very bad. The carpet is so nasty, we had to wash our feet every night just before getting into bed so we wouldnt get the sheets dirty. The kitchen had not been mopped either, it was so dirty. They do not... More

Me and My cousin rented a nice villa for 2 nights. The 1st night was fine. We awake and spend all day driving the mountains. Around 6pm we get back to our villa and there is this awful smell inside, which wasn't there last night or this morning. So I call the front desk, they send maintenance out. The guy... More

My family and friends have stayed at Laurel Crest for several years now. The resort is always clean and well maintained. I was pleased to see that they now have a tennis court and basketball area for guest. My daughter enjoys the indoor pool and outdoor playground. There are also several activities that she can enjoy provided by the resort.... More

We stayed in Blding 4. We reserved for 2 nights but only stayed one. We were not impressed. We had Previously advised the resort that 3 people would be staying so we would need linens for the pull out couch. We asked at the front desk about in-room movies, they suggested that we get one from a "RedBox" type of... More

We stayed with another couple and the detached room was nice. Big and spacious open area for cards or dining in the main room. The location is good in Pigeon Forge, close to gas station and a Kroger grocery store. Only 10 minutes from Gatlinburg. Would stay in this resort again.

My family stayed at Laurel Crest for a long weekend. We had booked a two-room suite, which turned out to be two separate rooms with separate keys that shared a small entrance (which also had a lock). We had to come up with something to prop the doors open, so that our 6 & 7 year old would not be... More

Our family of 2 adults and 3 kids stayed in a 2 bedroom combined for five nights, which is basically a one bedroom deluxe (with kitchen) and a hotel room combined. Overall we enjoyed our stay and will look to stay here again the the future. Upon entering the room was an entrance with two doors. One door went to... More