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All 93 Pigeon Forge hotels

Laurel Crest

2.5 of 5 Resort   |   2628 Laurel Crest Lane, Pigeon Forge, TN 37863
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Laurel Crest
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57%
Ranked #58 of 93 Hotels in Pigeon Forge
A recent review
3 of 5 stars reviewed 4 days ago
Debi B Roland, Arkansas, United States
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198 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
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English first
Cedar Rapids, Iowa, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Last September we stayed at Big Cedar a Bluegreen Vacation in Branson MO., It was updated, beautiful, clean and the property was awesome. This property is old and dated. Our unit was the townhouse. Very musty inside, the upstairs was very hot and the air conditioning took forever to catch up. This was very dated and had not been updated... More

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Roland, Arkansas, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I actually upgraded to this resort after signing up at Bass Pro to stay in Gatlinburg and go through their presentation. Wonder if this is the best Bluegreen has to offer if you are an owner or if you get something worse before you buy. Our unit was very outdated, kitchen cabinets were dirty and stuck closed, kitchen is tiny,... More

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Leesburg, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The views are fabulous and the staff is supportive. Pools are comfortable and the property is well maintained as are all of the resorts that I have stayed in. A good time to visit might be Christmas to take in the shows in Pigeon Forge and the decorations.

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BluegreenCares, Manager at Laurel Crest, responded to this review

Hello retiredlg, We are delighted you had such a wonderful experience at Laurel Crest. We appreciate your feedback, and hope to see you soon! More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This resort is amazing! Up on a hill, out of the craziness of the strip but close enough to everything you want and need! Pool is great, they have grilling stations, very clean and friendly!! Close to Townsend where they have a lot of attractions outside of the city including the only unguided horse tour, and water rat downriver tubing.... More

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BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Claudia P, Thank you for sharing this generous review of your stay at Laurel Crest. We are glad our location was perfect for you, and that you enjoyed the pool area. We hope to have you back soon! More

Madison, Wisconsin
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at Laurel Crest to use some of our Bluegreen points. We were fortunate and got a separate cottage with super easy access which is very important to me. The cottage was hot when we got there (79 degrees) and took forever to cool down even though I turned the thermostat down to 72. We found a broken chair... More

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BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Edith T, Thank you for staying at Laurel Crest. We are committed to the highest standards of quality and cleanliness. We regret to learn where your experience fell short, and appreciate the feedback you have provided. Your comments will help to ensure a pleasant experience for all guests. Thank you. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Don't get me wrong. This is not bad at all. We have 2 rooms. Rooms are nice and well appointed. They have 5 buildings. 2 swimming pools, indoor and outdoor. The entrance to the hotel is hidden from the mainroad. I'm not a big fan of the area. What's different from the other property are, at building 5 (don't know... More

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Thank you for reviewing your stay at Laurel Crest. We are glad you enjoyed our accommodations. We appreciate you taking the time to share your experience and hope you will consider a return visit! More

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a great time staying at Laurel Crest. Very different from the resorts we are used to. Much smaller than what we are used to. We are used to having a washer dryer in our unit. We did get lucky and got the room on the end right next to the laundry room. When we got a call to... More

Was this review helpful? Yes 2
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Rachel S, Thank you for reviewing your stay at Laurel Crest. We are thrilled you had a great time. We apologize for any inconvenience, and will certainly be looking further into your comments. We appreciate your feedback, and hope you will consider returning! More

Nashville
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The staff at the office were very nice. The resort itself is nice. Grounds are maintained well. We had a 1 bedroom that seemed fairly clean, but the carpets felt a little icky. The room was TINY. The kitchen is literally in the hallway and there is one tiny bedroom with barely enough space to walk around. We had a... More

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Ylleks, Thank you for staying at Laurel Crest. We are glad you found our staff nice, and our resort grounds well-maintained. We strive to provide all guests with exceptional accommodations, and regret to learn that your experience fell short. We would like to follow up with you. Please contact us at info@bluegreenvacations.com. Thank you. More

Twinsburg, Ohio
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 11, 2014

People in my party were Bluegreen owners, so it was on their dime and I am thankful. Good things: Everyone at the resort was very nice. You can get great deals on area attractions through the resort. The laundry was relatively convenient, although I am not quite sure it was plentiful enough. Newer pool was nice. Major Not so Good... More

Was this review helpful? Yes 2
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Christopher M, Thank you for reviewing your stay at Laurel Crest. We are happy you found our staff nice, and that you enjoyed our on-site amenities. However, we regret to learn where your experience fell short. We are committed to the highest standards of quality and cleanliness. Please contact us at info@bluegreenvacations.com, so we can discuss your particular experience.... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 1, 2014

We stayed 3 nights in a 1 bedroom deluxe in a newly renovated unit in building two. The accommodations were great. I was really impressed when we checked in and as we arrived in our unit the houseman, Jonathan was putting up a new shower curtain. The following day, I contacted housekeeping and I met the housekeeper who cleaned/prepared our... More

Was this review helpful? Yes 2
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello nuftravel, Thank you for staying at Laurel Crest. We appreciate your taking the time to share your positive experience at Laurel Crest as well as some tips. We are delighted to learn that you were impressed by comfortable accommodations, friendly staff, and numerous things to see and do. It is our honor to deliver unforgettable experiences to our guests,... More

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Additional Information about Laurel Crest

Address: 2628 Laurel Crest Lane, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Laurel Crest 2.5*
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Also Known As:
Laurel Crest Hotel Pigeon Forge
Laurel Crest Pigeon Forge

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