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All 94 Pigeon Forge hotels

Laurel Crest

2.5 of 5 Resort   |   2628 Laurel Crest Lane, Pigeon Forge, TN 37863
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Laurel Crest
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Ranked #55 of 94 hotels in Pigeon Forge
A recent review
3 of 5 stars reviewed 5 days ago
BorntoTravel911 Charlotte, North Carolina
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173 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Charlotte, North Carolina
Top Contributor
52 reviews 52 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Exchange through RCI - Week getaway. Resort is nice. One bedroom deluxe. Plenty of room for three. (Bedroom king bed and fold out couch in living room) Wifi worked, but not very well. Was able to check emails. Parking is tight. Condos convenient to everything. Kitchen adequate. Would come back.

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Tupelo, Mississippi
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Traveling with husb, son, his gf, mom & uncle. Had 2 separate 2 bedroom combined condos. Front desk was helpful in arranging condos to be close in proximity. Gf slept on couch in our suite & son had the adjoining 1 bedroom condo. Plenty of room & clean. Our condo reeked of cigarette smoke. Called the front desk & a... More

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Burkesville, Kentucky
Top Contributor
57 reviews 57 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

the resort Laurel Crest owned by Blue Green is where we have stayed twice through a timeshare "owner" promotional via Bass Pro Shops. The resort is a nice place. We made a few negative observations. The Wifi does not work in rooms. The beds are so uncomfortable we had back trouble by the second night. We could hear guests entering... More

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Anderson, South Carolina
Contributor
18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 14, 2014

Been to this place several times with family. The updates they have made are great. Very nice place, room was clean and order free. Fireplace was nice on cold mornings. Close to everything, but away from the downtown so you can relax on the patio.

Was this review helpful? Yes 3
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Tim C, Thank you for returning to Laurel Crest and sharing your experience. We are pleased you enjoyed the updates made at the resort. We hope to welcome you back soon! More

Flowery Branch, Georgia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 20, 2014

Small cramped and not too clean. Sofa was like sitting on the floor with broken wires coming out of sofabed. Dirty furniture and carpets. Very small "queen" bed. Water shut off for several hours while we were their. Staff unaccomodating. Left messages for resort administration and call was not returned. I would recommend staying anywhere else! This is a BlueGreen... More

Was this review helpful? Yes 2
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Misty A, We regret to learn of your disappointment with the staff at Laurel Crest Resort. We strive to provide all guests with quality accommodations and service. We would like to discuss your particular concerns. Please contact us at info@bluegreenvacations.com. Thank you for your feedback. More

Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2014

We stayed at this property in Pigeon forge for the first time this year and really enjoyed our stay. We even got some snow the night before we left and they kept the ice off the parking lot making it easier to leave the next morning. We were in building 1 and it had a view of the clubhouse and... More

Was this review helpful? Yes 5
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Kim G, We are thrilled you enjoyed your first stay at Laurel Crest. The feedback you have provided will certainly be helpful for those planning a stay. We are happy you even got to experience some snow before you left. We hope to have you back soon! More

Top Contributor
90 reviews 90 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 21, 2013

BlueGreen owners for 3 years but first stay at Laurel Crest. Very friendly staff and site convenient to everything. Kroger less than mile away and Family Dollar across from entrance. From location you can travel easy in any direction. Ticket discounts can be purchase at BlueGreen desk with card. We had a problem with people above daughter and grandson room... More

Was this review helpful? Yes 7
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Sjhood13 , We are happy you had an enjoyable stay at Laurel Crest. We are thrilled our staff was very friendly and that our location was convenient. We appreciate your compliments about our accommodations, along with the feedback you have provided regarding our timeshare presentation. We hope you will return soon! More

Trenton, Michigan
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 18, 2013

Booked Laurel Crest for a quick trio to enjoy the fall colors. The room was nice. We had a problem with the shower the first day, but it was fixed in a matter of 20 min or less. The staff was friendly and professional.

Was this review helpful? Yes 3
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Jr313, Thank you for sharing your experience at Laurel Crest. We are delighted you enjoyed a nice weekend getaway. We are happy we were able to quickly address any issue you experienced during your stay. We hope to welcome you back and share happiness with you on your next visit. More

anderson, SC
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 10, 2013

First let me say, the resort itself was very nice. our one bedroom was updated and clean. when we turned on the bathroom light the fan was very loud, we called and they replaced it in no time. we were on the first floor but they should call it the basement since we had to go down stairs to get... More

Was this review helpful? Yes 1
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello donnaann, Thank you for reviewing your stay at Laurel Crest. We are happy you enjoyed your stay and found the unit updated and clean. Thank you for your comments regarding the friendliness of the staff as we are committed to sharing happiness with our owners and guests. We regret to learn your owner update meeting affected your overall satisfaction... More

Memphis, Tennessee
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 8, 2013

Just got married on 11/1/13 and have been sampling our share of bluegreen resorts. We began with Myrtle Beach SC Sea Glass Resort, then on to Charleston SC where we stayed at the Lodge Valley Inn and last but certainly not least Pigeon Forge TN, Laurel Crest. I am left scratching my head at all the bad reviews. Upon arrival... More

Was this review helpful? Yes 2
BluegreenCares, Manager at Laurel Crest, responded to this review

Hello Millie C, Congratulations on your recent nuptials and becoming Bluegreen owners. We are thrilled you enjoyed the location and found the property beautfiul. We appreciate your comments regarding the friendly and helpful staff as we aim to share happiness with all of our owners and guests. We look forward to welcoming you on your next resort visit. More

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Additional Information about Laurel Crest

Also Known As:
Laurel Crest Hotel Pigeon Forge
Laurel Crest Hotel
Laurel Crest Pigeon Forge
Address: 2628 Laurel Crest Lane, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Laurel Crest 2.5*
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