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Arbors at Island Landing Hotel & Suites

2.5 of 5
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2809 Parkway, Pigeon Forge, TN 37863 (Formerly Smoky Meadows Lodge)
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Arbors at Island Landing Hotel & Suites
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Ranked #21 of 94 Hotels in Pigeon Forge
A recent review
4 of 5 stars reviewed yesterday
grannie929 Ellenville, New York
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263 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ellenville, New York
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

Wonderful hotel,the entire staff was lovely, helpful and did their utmost to help in any situation. The new owners where on site the week we visited, and where available at any time for questions. The lobby had coffee and donuts 24/7, and lemonade also. The front desk staff where knowledgeable about the area, and couldn't be any kinder. We would... More 

Was this review helpful? Yes
Shady Spring, West Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

I don't even know where to start. This experience was amazing. The hotel is beautiful and only going to get better. The owners are such special and Godly people and we talked to some of their staff who genuinely love their jobs and bosses and they helped us with everything we needed. My husband had a great time fishing in... More 

Was this review helpful? Yes 1
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I would like to be able to give this hotel a higher mark for the staff was great but there were a couple of issues. Both the carpet and bathroom floor were old a seemed dirty and there was no hot water in the sink. They were undergoing renovation, so these might be items soon to be fixed. Nonetheless, I... More 

Was this review helpful? Yes 1
ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

thank you fore your comments. We have increased the number of carpets being cleaned every day so as to better keep up with the high occupancy of the hotel. We have not heard of any hot water issues since we renovated the system. If you have a moment please send us a message on Tripadvisor advising us of your room... More 

Jamestown, Kentucky
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a great time. We have been to Pigeon Forge several times but have never found a bed as comfortable as the one we had at "Arbors at Island Landing." The location is great too as it is close to lots of restaurants, shops, shows, and the "Island". The hotel was being renovated, but was still very clean and... More 

Was this review helpful? Yes
ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

We are so glad that the bed was so comfortable for you. Many thanks for staying with, Travel well, Eric, Lu, and Jerry, New Ownership and Management Team More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

We went to Tennessee for our honeymoon and stayed at arbors hotel and landing we arrived at around 10am I thought check in was at 11 and they said rooms would not be ready til 3 so we went and ate breakfast then we called to see what the earliest time we could check in was and they said they... More 

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

We were so pleased to welcome you for your honeymoon and that you had such a good time with us. May your years together be filled with care. Travel well, Eric, Lu, and Jerry, New Ownership and Management Team More 

Somerset
1 review
4 of 5 stars Reviewed 4 days ago NEW

The facility is not bad at all for the price you pay per night. We enjoyed our stay. The balconies at the stairwells were cluttered, but manageable. The staff were very friendly. The beds had new pillow top mattresses that made for a good night's sleep.

Was this review helpful? Yes
ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Thanks for staying with us. The floor alcoves doe have furnishings on them as we continue to renovate. Travel well, Eric, Lu, and Jerry, New Ownership and Management Team More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

My family and my sisters family whom have never been to Tennessee came with us for a visit. I've stayed in several motels and cabins and we love Arbors Inn.. staff was so nice and friendly! ! We will be returning for another stay..The rooms were very nice! Highly recommend!!!

Was this review helpful? Yes 3
ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Thanks so much for choosing our Pigeon Forge hotel out the 100 plus hotels. Travel well. Eric, Lu and Jerry - New Ownership and Management Team More 

Cookeville, Tn
1 review
5 of 5 stars Reviewed 1 week ago NEW

Hotel was being renovated, service by all was excellent. Great location. Room was very large with two beds Staff was the best. People we were with was also extremely pleased with the hotel. Everything was just great.

Was this review helpful? Yes 1
ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

We are so glad that you found time to write about the staff and how they took care of your group. It was a pleasure for us to have you choose us. Eric, Jerry and Lu - New Management and Ownership Team More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

WE had a wonderful time... The pool was open 24/7, snacks and coffee available at all times in the lobby, rooms very spacious, clean and beautifully decorated. The staff was very friendly and helpful. We will return next year for our family reunion.

Was this review helpful? Yes 1
ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

And it was so good to have you all here. You added so much joy every day in so many ways. Thanks so much for staying with us. Be so well, Jerry, Eric and Lu - New Management and Ownership Team More 

1 review
5 of 5 stars Reviewed 1 week ago

I am currently staying here, and I couldn't wait to tell what an awesome experience this hotel was!! Perfect location, atmosphere, sanitation, and staff personality!! Kevin (Wright I think)'s friendliness and welcoming was more than amazing for the deal of a price!! If you stay if in Pigeon Forge, even if for one night, this is the best place!! Sincerely,... More 

Was this review helpful? Yes 1
ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

You are so kind. We sure try. Thanks for staying with us as we continue to renovate. Be so well, Jerry, Eric and Lu - New Management and Ownership Team More 

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