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Arbors at Island Landing Hotel & Suites

2.5 of 5
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2809 Parkway, Pigeon Forge, TN 37863 (Formerly Smoky Meadows Lodge)
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Arbors at Island Landing Hotel & Suites
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Ranked #25 of 94 Hotels in Pigeon Forge
A recent review
3 of 5 stars reviewed yesterday
TaylorRains
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203 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

Really loved the room we stayed at and the fact that the pool was open 24/7. The room was very clean and well organized. The only complaints were with the Internet which is fine considering they are remodeling and let us know upfront about their internet issues at the moment, plus who needs to be on the Internet during a... More 

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Spiro, Oklahoma
2 reviews
4 of 5 stars Reviewed yesterday NEW

Nice clean and large rooms. Right in the middle of the pigeon forge attractions. We stayed 3 nights and 4 days in this room. I had no complaints about my stay and I consider myself to be picky about where I sleep and bath.

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A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel 2 times in the last month.We are very pleased with this hotel, especially the breakfast and the beds are really comfy. The only complaint our family has is when barefoot in the room your feet or socks are black! Maybe shampoo them, you can tell rooms have been updated maybe this detail was overlooked.... More 

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Tampa, Florida
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10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our room was very nice here. We had a JR suite. The room was clean and well stocked. The grounds could use some up keeping but it looks like they are trying to do this slowly. We did not get to try the pool but it did look good. Also the free breakfast was good. We upgraded for the 5... More 

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Thanks for taking the time to comment about our Pigeon Forge hotel, Yes, the grounds are being worked on and as part of our renovations, next year we bring the meadow up to the front of the hotel with even a stream flowing down to the river. Eric, Lu and Jerry - New Management and Ownership Team More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff is friendly. The beds were very comfortable. The room was extremely clean. The price was very affordable. The have snacks available all day. The kids l9ved the Krispy Kreme doughnuts and doughnut holes. The pool isn't very large but it's open 24 hours. The hotel is located in the middle of everything. We could also watch the Dolly... More 

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Thanks so much for staying with us and we are so pleased that the Krispy Kreme donuts were a hot with the family, Many thanks and I'll pass on your kind words to the staff. Travel well, Eric, Lu and Jerry - New Management and Ownership Team More 

1 review
1 of 5 stars Reviewed 3 days ago NEW

I booked this a month ago for the 27th thru to the 30th I did not get a email confirmation on the rooms so I called them up them up the day before we left and they told me my rooms was booked and gave me a confirmation number for the rooms when I got there they could not find... More 

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Dear Ellis Family, We are the owners of the hotel and have researched the terrible experience that you had. As you know, this event happened just this Sat night, and we did not have a reservation for you - we had two reservations for you arriving the previous Mon night - one reservation was canceled and then you re-booked directly... More 

Travelers are raving about these Pigeon Forge hotels

1 review
5 of 5 stars Reviewed 5 days ago NEW

I booked this hotel based on all the reviews I read. I was a little worried before hand since I'd never stayed here before. However, I was pleasantly surprised by how nice it actually is. They have free breakfast across the road and complimentary snacks in the lobby 24hrs a day. It's in walking distance of shopping and dinning, including... More 

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Thank you for taking the time to write of your experience at our Pigeon Forge hotel. I will mention your comments to the housekeeping team tomorrow at our meeting. We look forward to welcoming you back with yet more renovations completed. Travel well, Lu, Jerry, Eric New Ownership and Management Team More 

Pigeon Forge, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago NEW

We enjoyed our stay. I would like to have access to a cot. I also would like to have a microwave in the room. Our service was great, the rooms we have stayed in were clean. The location is great. I like the location best because you can walk to shopping, eating and for entertainment.

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Thank you for taking the time to comment. About a cot/roll-away bed . . .the rooms cannot at this moment fit one in but we are re-configuring many rooms to be able to accept roll-aways. This will be complete in September. Microwaves should be in rooms by mid July. And -- renovations continue. Thanks, Lu and Jerry - New management... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Very nice/clean hotel and so close to everything.. We only drove to horse back ride and walked everywhere else. There is so much to do and this hotel is right in the middle of it all and still manages to be a great night sleep...

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

You are kind to take the time to comment and are so pleased that you could park the car and walk! This week we start being able to sell discounted tickets for many of the shows including those right next door and for Dollywood so that our guests can easily get great deals. This will be in addition to our... More 

1 review
4 of 5 stars Reviewed 1 week ago

The staff was very friendly during our one night stay! Check-in process was easy and quick, we were told the hotel was full the night before so we were not able to check in early as we'd hoped (we got in a little after 3) but that wasn't a problem. We stayed on the first floor (room 104). The room... More 

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Thank you so much fir your comments. We will check into that immediately and apologize that we had not picked up those issues. We appreciate your staying and look forward to your return. Eric, Lu and Jerry, New Management and Ownership Team More 

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