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Arbors at Island Landing Hotel & Suites

2.5 of 5
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2809 Parkway, Pigeon Forge, TN 37863 (Formerly Smoky Meadows Lodge)
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Arbors at Island Landing Hotel & Suites
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Ranked #29 of 94 Hotels in Pigeon Forge
A recent review
5 of 5 stars reviewed yesterday
rick677 Dayton, Ohio
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dayton, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

Very friendly and personable. Both the employees and owners went out of their way to make sure your stay was excellent. The rooms were clean and tidy. Great pool. Will stay there again. Easy access to all area attractions.

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Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

My family and I had a wonderful time! The bed was the most comfortable bed I've EVER slept on. The hotel staff was so nice! They are in the process of renovating and the detail/hard work they show is amazing! The bathroom in our room needed some work, but I know they are getting around to it. My kids loved... More 

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Fruitland Park, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Its family friendly, the staff was nice, its close to everything. Me and the family walked to most places. For the price it cant be beat. Only thing I can say that is not completely positive is that they start cleaning the rooms early. The one time I asked them to come back later, they did and they made the... More 

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Thank you for taking the time to comment. I just brought your point up in the morning housekeeping meeting. We do apologize for missing vacuuming for your late afternoon clean up. Thanks much and travel well, Lu, Jerry & Eric New Management & Ownership Team More 

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for 5 nights for a family vacation & was overall pleased with the place. You could tell it was an older hotel that new management was trying to turn around & they went out of their way to make your stay pleasant. I did ask for the sheets to be changed one day while we was out... More 

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Thank you for your comments and we apologize that the housekeeper missed changing the sheets after the accident. We brought this issue up in our housekeeping meeting this morning. For the WiFI, we have the last part of the new, powerful installation with a 100 MB pipe. Many thanks for staying with us, Lu, Jerry and Eric New Management &... More 

West Union, South Carolina, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great stay with great staff...hotel is being renovated and when it's done will be much nicer. Hot tub was not ready as of the day we left 5/31/15. Rooms are ok. Beds are comfortable with brand new pillow tops. Room was clean but definitely needed the upgrades that I'm sure will be coming soon. Heated pool and it's a good... More 

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Your comments are kind about the staff. The Hot Tub will be open this weekend and renovations continue on all the rooms. Lu, Eric, Jerry, New management and ownership team More 

Somerset, Kentucky
1 review
4 of 5 stars Reviewed 3 days ago NEW

Service was good. Would have liked a room with a private balcony. Saw some cockroaches in our room. Good location to be able to walk to places. Like to see workers take a break somewhere other than the back stairwell

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

I do hope that you mentioned that you saw some bugs to the front desk. if not could you take a moment to call us so that we can deal with this as this would be the first that we have heard of or seen about this issue. The staff is in fact getting a "break room" in July as... More 

gainesville ga
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great friendly staff. Looks like they are making a fresh start of of an old place. Looking great with great location. Walked to just about everything we did. Staff was helpful and asked opinion about pool room and stay to make sure we was happy thru out trip. Thanks for helping with a great vacation. Will stay again when in... More 

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

You are kind to take the time to comment about your stay at our Pigeon Forge hotel near the Island. "Fresh Start" is it as we renovate with new furnishings, artwork, and soft goods. Thank you for choosing us, really. Our best to you, Lu, Jerry, Eric New Ownership and Management Team More 

Alsip, Illinois
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Just stayed here for a week and had a great time. Staff was so nice all of the time. Room was GREAT, stayed in a room with parkway view and loved it. Hotel was close to everything. Enjoyed the pool, waterfall was nice to listen to. Would recommend this resort to everyone.

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Thank you for your so kind comments about the team and that we are becoming like a "resort" - that is the goal. The Parkway view rooms (only 11) are almost completely re-furnished as our new furnishings and soft goods renovation comes in. Our best to you, Lu, Jerry, Eric New Ownership and Management Team More 

Shelby, North Carolina
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My mom and me stayed there . This place is great. will be staying there in the future. The staff are great. The pool is wonderful. The hot tub was not up and running yet but they were working on it. The rooms are clean. They are still working on remodeling the rooms but other than seeing the workers walking... More 

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ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

You are so kind about our staff and their friendliness. We all want to be that - caring, friendly, and thoughtful. Thanks for staying with us. Jerry, Lu and Eric New Ownership and Management Team More 

Dallas, GA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My family of 4 stayed here over Memorial Day weekend. Overall, we enjoyed the stay. The pros of this hotel are the very friendly and helpful staff. The area by the river has chairs, tables, and some games set up. The bed was comfy and the pillows were nice. The location on the Parkway is awesome. We walked to The... More 

Was this review helpful? Yes 1
ArborsHotel, Owner at Arbors at Island Landing Hotel & Suites, responded to this review

Thank you for your comments . . . About not going to Reagans' Pancake House for breakfast, we do also offer 24/7 fruit, donuts, coffee, teas, cider and lemonade - so as to help you with your desire to stay here and not go next door. Thanks for staying with us, Best travels, Eric, Lu and Jerry - New Ownership... More 

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