We have stayed at this hotel many times. It is a great place to stay with children because the rooms are so spacious and gives them plenty room to move around. Housekeeping is very good and accommodating. We look forward to staying here again. More

This hotel is not brand new, but the cleaning staff does a good job and we were very pleased. We recently stayed 2 nights with our oldest granddaughter and three younger grandchildren. The front desk was very accommodating and put us on the first floor in a family suite (108). One small room with a tv & queen bed, and... More

We stayed here in the off season (2/12) and were pleasantly surprised. Now please understand this is not a brand new hotel. It could use a refurb and from what I saw they are working on some areas. The pool is older but clean and safe. We stayed in a Jacuzzi suite and it was clean and adequately equipped. The... More

the front desk day lady wasnt rude but not too friendly the room was clean we stayed in 2 bedroom suite the commode had problems flushing she said she would have it checked she did but it was flushing slowly the next day it flooded the room we had water inch thick i went to tell clerk and houskeeping was... More

Staying at this hotel was the BEST thing that could have happened on my stay...it was by "chance" that I stopped in (*after a HORRIFIC reservation/hotel made for another hotel in Gatlinburg*)....once I entered the lobby, the clerk was very professional/mannerable/helpful!..my stay was on 01-09-2012 - 01-11-2012....WILL DEFINITELY BE BACK!.... THANK YOU TO THE GENTLEMAN THAT WORKED THE DESK THAT... More

My family and I stayed one night in the family suite this past weekend. As always, the room was clean and the staff friendly. The pool was just alittle on the cool side, but no to bad. The hotel is under construction daily but it doesn't start to early. The location is great, the Christmas decor was lovely. Can't wait... More

I am comparing this hotel to similarly priced hotels in the area. I have seen a lot of hotels on here that get bad reviews because someone is comparing a $50 room to a $150 room. I thought that this hotel was great for the price. We stayed there last Sunday night and got a jacuzzi room for just $50.(which... More

I first stayed at RST in 2001. It was nice enough then to make me want to return. So this weekend when we were back in PF, I decided to stay there again. I came in on a Friday night without reservation planning on staying 2 nights. (Holiday weekend too). Got room 604. Check in was nice and fast and... More

We stayed 2 nights at the Riverside Towers in October. The location is excellent, especially if you like eating at the Old Mill Restaurant , a short 5 minute walk. The bedding was comfortable, towels clean, soft and fluffy. Management was friendly and always had coffee in the lobby. Prices were reasonable. We will stay here again on our next... More