the front desk day lady wasnt rude but not too friendly the room was clean we stayed in 2 bedroom suite the commode had problems flushing she said she would have it checked she did but it was flushing slowly the next day it flooded the room we had water inch thick i went to tell clerk and houskeeping was... More

Staying at this hotel was the BEST thing that could have happened on my stay...it was by "chance" that I stopped in (*after a HORRIFIC reservation/hotel made for another hotel in Gatlinburg*)....once I entered the lobby, the clerk was very professional/mannerable/helpful!..my stay was on 01-09-2012 - 01-11-2012....WILL DEFINITELY BE BACK!.... THANK YOU TO THE GENTLEMAN THAT WORKED THE DESK THAT... More

My family and I stayed one night in the family suite this past weekend. As always, the room was clean and the staff friendly. The pool was just alittle on the cool side, but no to bad. The hotel is under construction daily but it doesn't start to early. The location is great, the Christmas decor was lovely. Can't wait... More

I am comparing this hotel to similarly priced hotels in the area. I have seen a lot of hotels on here that get bad reviews because someone is comparing a $50 room to a $150 room. I thought that this hotel was great for the price. We stayed there last Sunday night and got a jacuzzi room for just $50.(which... More

I first stayed at RST in 2001. It was nice enough then to make me want to return. So this weekend when we were back in PF, I decided to stay there again. I came in on a Friday night without reservation planning on staying 2 nights. (Holiday weekend too). Got room 604. Check in was nice and fast and... More

We stayed 2 nights at the Riverside Towers in October. The location is excellent, especially if you like eating at the Old Mill Restaurant , a short 5 minute walk. The bedding was comfortable, towels clean, soft and fluffy. Management was friendly and always had coffee in the lobby. Prices were reasonable. We will stay here again on our next... More

Picked this hotel after reading the reviews and printing the online coupon for pay for one night $89.95 and get the second night free. Walked in and had no problem using the coupon. The rooms were very clean and updated. We had a nice balcony with a view of the Old Mill. We will definitely stay here again when we... More

just back. another great stay. great staff close to trolleys. clean rooms. best place in town for the money. will stay again. More

First time staying here and we were pleased. We usually stay at one of the more expensive hotels but this was a nice find. I found a coupon on their website for $89 buy a night and get a night free and they took it with no problems. Our room was on the sixth floor. The room had a queen... More