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James Manor

2.0 of 5 2735 Parkway, Pigeon Forge, TN 37863
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261 reviews from our community

Traveler rating
    96
    69
    39
    25
    32
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131
57
1
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed there last week for 6 days and found this very nice hotel. This hotel is close to the Island and very clean and well maintained. The staff was very nice and helpful and will stay there again. The rooms are very nice size and front or back have nice views.

Was this review helpful? Yes
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Was clean; fresh smelling; no issues. location was right in front of "the island". spent a nice couple of hours there. breakfast was kind of minimal. waffles, biscuit, gravy, cereals, coffee. no eggs or meat.

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Maryville, Tennessee, United States
1 review
3 of 5 stars Reviewed 1 week ago

Not happy with service and beds to hard and pillows are flat. Coffee pot tore up and water was everywhere. Room was clean. Just not worth paying over 90.00 a night. View was ok. Breakfast was ok. No meat nor eggs.

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

When we got here the receptionist complained several times about having so many people checking in this day. Was very rude and acted like we were putting her out by staying here. They had no interest in even attempting to check us in before exactly the 4 pm check in time and again were very rude when dealing with us.... More

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Huntsville, Al
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay there everytime we go to Pigeon Forge.Place is well maintained, central location,rates reasonable.Always get a room on the Parkway side, enjoy the balcony, however the back has a good view of The Island which is within walking distance.Staff is friendly and helpful.

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Rome, Georgia
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First visit here to the James Manor in pigeon forge. Awesome location. Located right at "the island". Smooth check in, nice room on 4th floor. I got 2 queens because it's me , my husband and 6 yr old granddaughter. Room is a nice size, smelled clean when we opened door. Nice balcony located right on parkway. Water pressure for... More

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Cincinnati, Ohio
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at James Manor last week. The Hotel was excellent. Nice beds, clean, ample parking, friendly staff, price was right, perfect location close to everything, heated pool, hot tub, hot water, good breakfast, great coffee. Did I mention clean? I would highly recommend staying at James Manor and will stay there again. We hiked in the mountains and they... More

Was this review helpful? Yes 2
JamesManorStaff, Owner at James Manor, responded to this review

Thanks for your comments. We appreciate it very much and look forward to your stay with us next time you are in Pigeon Forge. More

Alexander City, Alabama
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I read the reviews on this hotel which had positive and negative reviews. I decided to try it and made a weeks reservation for my wife and I for Sept 14 - 19.Upon checking in, I discovered that the room was on the wrong side of the hotel from where I wanted to be. I requested a different room. The... More

Was this review helpful? Yes 3
JamesManorStaff, Owner at James Manor, responded to this review

Thank you very much for your comments. We appreciate it very much. Please come back and stay with us in future and avail of our special discount for returning guests. More

Ashland, Ohio
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 17, 2014 via mobile

Had to constantly complain about problems in rooms and no coffee in lobby. Young kids at counter seemed to be more interested in playing video games and talking on phone. Need more mature staff! Could really be a great hotel with the Island coming in.

Was this review helpful? Yes 5
JamesManorStaff, Owner at James Manor, responded to this review

Thank you for your comments and bringing to our attention of the front desk staff's lack of providing the best customer service. We apologize for any inconveniences and are taking necessary steps to address this issue. Due to the busy season, we have been feeling a shortage of good and experienced front desk and other staff like many other hotels... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 14, 2014

we have stayed here for several years now and i thought it may have gotten new owners as i understood it was family owned.I was not happy with customers being able to block walkway into front entrance and no one getting open so people could get through. courtsy would be to let people get in and out of motel as... More

Was this review helpful? Yes 2
JamesManorStaff, Owner at James Manor, responded to this review

Thank you for your comments and bringing this issue to our attention. I agree that the entrance to the hotel should be smooth and not crowded by other guests, although during car show days, it becomes a bit difficult for the management as we try to please as many guests as possible. We will take your comments in consideration and... More

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Additional Information about James Manor

Address: 2735 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — James Manor 2*
Number of rooms: 105
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