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James Manor

Hotel website
2735 Parkway, Pigeon Forge, TN 37863
Best prices for: 1 room 1 guest
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James Manor
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James Manor
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292 reviews from our community

Traveler rating
    108
    75
    45
    26
    38
See reviews for
147
63
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (59)
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Cynthiana
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

this is amazing view as well as amazing staff..... nice clean rooms and the beds are comfortable.... very good price.. the view from the front is amazing, you can see mountains, busy streets...see different types fo cars rather it be old or new... great view the view from the back is awsome, you can see the different colors in the... More 

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Fall Branch, Tennessee
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here 3-21-15 it is 200 ft from the Margaritaville. It is a clean place to stay. The beds were very comfortable. The people are nice and very helpful. The cost is very reasonable!! It has an indoor pool and hot tub.

Was this review helpful? Yes
JamesManorStaff, Owner at James Manor, responded to this review

The first thing we do each morning as a service team is check out and review our reviews. What a way for us to start the day....that is by reading what you wrote about what we offer the public and the manner in which we serve....our greatest asset....our clientele. Please revisit us time and time again and feel free to... More 

Washburn, Tennessee
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Usually my family and I take weekend getaways to Pigeon Forge and we have been staying at James Manor at least 3-4 times a year and never really had a problem, that is until this past weekend. We arrived on a Thursday night, wasn't a very busy night for the hotel really I dont think, there were still plenty of... More 

Was this review helpful? Yes 2
NC, USA
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent the weekend w/2 grandsons who had never been to PF before. I do believe they enjoyed the hotel/indoor pool as much as the other things we did w/them. Very nice staff!! Breakfast included too! Would recommend!!

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JamesManorStaff, Owner at James Manor, responded to this review

We are honored by the review you posted about your experience with us. While we are constantly told face to face how much customers enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you do business with... More 

Covington, Tennessee
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked 24 rooms and took 90 adults and teens to Challenge Youth Conference in Pigeon Forge. Not one complaint about the hotel! The rooms are spacious and comfortable. The staff was excellent. Everything was ready when we arrived. I even got a call asking how I wanted the conference room set up before we arrived. I already booked rooms... More 

Was this review helpful? Yes 2
JamesManorStaff, Owner at James Manor, responded to this review

Thank you very much for such glowing praise of our hotel. We are most pleased that your group was able to enjoy the full array of amenities that we believe define our hotel. We do hope to see you come back and stay with us in future. More 

Macon, Georgia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

When I booked this place I was looking for a "middle of the road priced" hotel with an indoor pool, 2 queen beds & a couch in the room. It was the only hotel I could find that had these amenities. I get to the hotel and guess what, the pool was being repaired! My sister and I bring six... More 

Was this review helpful? Yes
JamesManorStaff, Owner at James Manor, responded to this review

Thank you for sharing how your recent stay did not match either our excellent reputation and universally high ratings and more importantly your own expectations. The pool has gone thru a total resurfacing as well as the pool deck has been redone. This whole process was less than a week. We had been telling all guests at check in about... More 

Decatur, Tennessee
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were on our 25th wedding anniversary. We had checked in at another hotel but nothing worked at the other hotel so we checked out. We went to James Manor to ask about rates. The lady at the front desk was awesome! I told her our dilemma and we were looking for a pool. The pool was... More 

Was this review helpful? Yes 1
JamesManorStaff, Owner at James Manor, responded to this review

Thank you for staying with us on your recent visit to our wonderful area. We take pride in providing the best possible customer service with great amenities to our guests. Hope you had a great anniversary. How nice of you to want to praise us online to a very discerning public. Look forward to seeing you again. More 

Salyersville, Kentucky
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 19, 2015 via mobile

My family and I had 2 rooms in January at the James Manor. I loved the location and the rooms and while there I was thinking I would love to return there! However, while my 17 year old son was in the shower the heat bulb exploded and burned my sons neck and shoulder. Huge painful blisters popped up and... More 

Was this review helpful? Yes 5
JamesManorStaff, Owner at James Manor, responded to this review

We are sorry for the incident at the hotel. However, the facts are that your children were playing in the bathroom and splashed water on the floor and over the heat bulb which caused it to explode. It did not explode on its own and we have never had any incident like before. So it was not the hotel's fault.... More 

Cedartown, Georgia, Usa
Top Contributor
51 reviews 51 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed February 17, 2015

Ok let me start with this. We have been going to this hotel for some time now and this was one of the worse times ever. This is what happen we get in on Feb 14th check into our room then go swimming. the hot tub was so hot that you couldnt sit in it more than 5mins and had... More 

Was this review helpful? Yes 2
JamesManorStaff, Owner at James Manor, responded to this review

We read, review and discuss every rating, evaluation or recommendation that relates to our business...both good and bad. Fortunately, the overwhelming percentage of the feedback we receive both off and online is wonderfully positive. Your feedback is clearly not positive but we still appreciate you taking the time to share your comments. I accept the constructive criticism and it is... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

Me and my wife spent valentines weekend Fri-Mon at James Manor. It was our first time staying there as we normally stay in another part of Pigeon Forge. This will be our new "GO TO" place in Pigeon Forge. The motel was very clean, staff was very friendly and helpful. The cleaning lady on our floor was very respectful and... More 

Was this review helpful? Yes 2
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