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Hampton Inn Pigeon Forge

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2497 Teaster Lane, Pigeon Forge, TN 37863
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Hampton Inn Pigeon Forge
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Hampton Inn Pigeon Forge
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512 reviews from our community

Traveler rating
    379
    90
    25
    14
    4
See reviews for
237
164
11
24
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Cleveland, Tennessee
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this Hampton Inn often. I am never disappointed. It is always clean and the staff is among the friendliest I have encountered. They take care of your every need, and if you have a problem, it is corrected immediately. They have some of the best showers I have had the pleasure to experience. The breakfast has... More 

Was this review helpful? Yes 1
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Thank you Tennesseekate! We love having you visit with us each time you come to Pigeon Forge! It's always a pleasure! :) See you next time! :) More 

1 review
5 of 5 stars Reviewed 1 week ago

As a Travel Consultant, I travel a lot. We enjoy this Hampton Inn at least twice a year. The staff is friendly, the rooms are clean and there is an indoor and outdoor pool. One of our favorite features is the gas fireplace outside on the patio and the rocking chairs too. It's convenient to many of the new facilities... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

537Tamir, THANK YOU! We appreciate your positive Tripadvisor review very much. It's guests like you that have made the Hampton Inn Pigeon Forge one of the most successful Hampton Inns in the WORLD! Our property is currently ranked with the top 5% of all Hampton Inns in the world. Again, this is all thanks to you! Keep spreading the word... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed a Friday and Saturday night while visiting Dollywood which was 10 minutes away. Very close to many attractions in Pigeon Forge. Hotel was spotless and the staff was outgoing and helpful. We even got a call from the front desk while off site, informing us that the automatic door on my wife's minivan had neglected to close and was... More 

Was this review helpful? Yes
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Sounds like our staff was able to provide excellent customer service while you were visiting with the Hampton Inn Pigeon Forge! Thank you very much for sharing your experience Davd F! We hope to see you soon again in the near future. :) More 

Zeeland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hampton is very new in terms of the decor. It had new furniture and nice pictures of the Smokey Mts. Our room had a nice view of some of the Smokey Mountains. The breakfast was good, typical Hampton Inn. The pools outdoor area was very relaxing and was the right size for my 6 year old to enjoy during... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Brooke C, thank you so much for your fantastic Tripadvisor review! We had beautiful weather this past week! We seen many people enjoying our pools! We are very happy that you were able to splash around as well! Thanks again! More 

Alto, Georgia
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Motel was very clean and the staff was friendly. Not located in a crowded area. Quiet with great views. Convenient to the new Island shopping and dining area. The free cookies in the lobby were great.

Was this review helpful? Yes 4
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Our freshly baked hot cookies are very delicious! Glad to hear that you were able to enjoy a few of them while you were with us. We serve them every evening at 5 pm until they have been depleted. Thank you again randyhaney64 for your awesome review! :O More 

Memphis, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel is under the what I would say your company would call a Hampton Inn more like made over motel 6. I like Hampton Inn and I will continue to do so but I let anyone that I know that is going to Pigeon Forge to stay away from this one.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

John R, thank you for your Tripadvisor review. I am confused as to why you were disappointed in the Hampton Inn Pigeon Forge. You do not mention any reasoning. I would welcome the opportunity to speak with you personally. Looking forward to hearing from you. Billie Walker AGM 865-365-1588 billie.walker@hilton.com More 

North Wilkesboro, North Carolina
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another great Hampton location. Even though they are in a high traffic high volume location they still continue to remember the value of service. Very nice rooms and moring breakfast is above and beyond what you may expect.Entire staff makes sure your every need is met. Consider this for your next vacation lodging needs.

Was this review helpful? Yes 1
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Rodney M, THANK YOU!! It is always a pleasure to read such great reviews about our beautiful hotel! Our team is very proud of it! Again, I'm overjoyed to hear that your family had a fabulous time while vacationing with the Hampton Inn Pigeon Forge. See you soon! :) More 

Asheville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Front desk staff is young, uniterested in the guest and unhelpful. The grounds and room are very nice and comfortable. Rooms are clean and quiet. The location is very good as it is close to everything but not on the main drag.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Thank you Kurt G! I am sorry that we failed to display the level of skill that I know all of our front desk team members are capable of. We are currently scheduling a refresher course for all our front office agents so that they may have the opportunity to enhance their customer service skills. This wills surely benefit our... More 

Lebanon, Virginia
1 review
2 of 5 stars Reviewed 3 weeks ago

was very disappointed stayed 4 nights and they did not changes the sheets nightly even though there was a note posted above the bed staying not to guests: pillow cases, sheets and bed covers are all clean and fresh - so you would assume done nightly the maid spoke 3 words of English and not the greatest at making the... More 

Was this review helpful? Yes
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Jane R, thank you for recent stay with the Hampton Inn Pigeon Forge. I want to address OUR property's linen policy for just a minute. All Hampton Inns boast a clean duvet and linen for every guest! Which means the duvet AND sheets are changed after every single check out to assure a fresh crisp bed for our new guests.... More 

Covington, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The rooms were lovely and the staff was very helpful and friendly. Had lots of luggage carts so if you are up early ready to leave you have a cart to use. Not like the Hampton in Savannah Ga. This hotel is very close to good food and also short drive to Dollywood. Two lovely pools one inside and one... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Marlene A, thank you so much for recommending the Hampton Inn Pigeon Forge to all your family and friends! Our team members have built a strong relationships with many of our guests due to their patronage! We are always excited to see a familiar face! I sure we see yours again as well. Thank you again Marlene A! :) More 

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