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Hampton Inn Pigeon Forge

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2497 Teaster Lane, Pigeon Forge, TN 37863
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1 room 1 guest
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Hampton Inn Pigeon Forge
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594 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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  • English first
  • German first
  • Any
English first
  • All months
    (594)
  • Mar-May only
    (119)
  • Jun-Aug only
    (234)
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    (144)
  • Dec-Feb only
    (97)
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Powell, Tennessee
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Love staying here. Could not be more convenient on Teaster Rd. just behind BullFish. Nice swim area for younger kids and great outdoor fireplace area for adults. Ample parking and location can keep you away from the vast majority of the "main drag" traffic if you use Teaster and Veteran's blvd. to access Dollywood and Five Oaks shopping. Teaster can... More 

Was this review helpful? Yes
Murfreesboro, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent stay for 3 day conference in Pigeon Forge. The hotel is fashioned much like a lodge and boasts a wonderful porch and fireplace that is spacious and roomy. The pool area came alive with a kiddie pool active with sprinklers and fun things for children. The hot tub warm and spacious and a great place to unwind and meet... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Chuck G, thank you so much! It's quite rewarding to know that our guests are having a blast staying at our beautiful property! We offer so many 'extras' , as you mentioned. Keep spreading the word about the Hampton Inn Pigeon Forge. Thanks again! :) More 

Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We previously stayed here in November 2014 and were quite critical of this property. I didn't think we would give it a 2nd chance, but Billie Walker contacted me personally after seeing our review on tripadvisor. We discussed some of the areas I felt the property fell short on during our stay. She informed me to contact her if we... More 

Was this review helpful? Yes 2
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Kulavicious, I want to personally thank you for giving the Hampton Inn Pigeon Forge a second chance. It was so good to see you both again. We are taking several measures to provide our complete team with the newest and freshest customer service training. Our guests expect nothing but the best and we are quite capable of providing that and... More 

Bogota, New Jersey
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has changed a lot and not in a good way. The last time we came the front desk folks were very helpful and friendly. Also the rooms were always cleaned in a timely manner. Not this stay. We came in early on are check in day , I didn't think the room would be done but I just... More 

Was this review helpful? Yes 2
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Stephen B, I am truly sorry that we failed you as a guest of the Hampton Inn Pigeon Forge. I will be speaking with the managers of each department so that we can address the issues head on. We in no means, wish for our future guests to share the same sub par experience that your family encountered. Again, please... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

It is a very clean facility. The location Is great. The staff is very friendly. The amenities are wonderful. The wifi wouldn't stay connected to our phones, but we weren't in the room enough for that to matter.

Review collected in partnership with Hampton

Was this review helpful? Yes
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Lauren R, Thank you so much for giving kudos to our fabulous team! They strive each and every day to show our guests what true Southern Hospitality means. Again, thank you. It is much appreciated. :) More 

Canton, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second time staying at this hotel. It is at a great location. It is near Dollywood, The Island (very new shopping & amusement area) and the Pigeon Forge Strip. The free breakfast is a wonderful benefit. It includes hot and cold items. You can enjoy coffee, tea or hot cocoa 24 hours a day. There is also... More 

Was this review helpful? Yes 2
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Tonya S, thank you so much! It's good to hear that your family had a wonderful time vacationing in Pigeon Forge! The Hampton Inn Pigeon Forge boasts three awesome pool areas! Glad you enjoyed them! Thanks again for posting about your great time at the Hampton Inn! :) See you soon. More 

Sylva, North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for one night while visiting Splash Country with our two year old son. The hotel was newer, room and property were clean and nicely decorated. We spoke with the front desk on three occasions (check in, check out, and to ask if they had any ibuprofen...the Suite Shop by the desk was out) and the... More 

Was this review helpful? Yes 1
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Jcragg, Thank you for sharing your fabulous review on Tripadvisor! Thank you for letting us know what areas we are struggling in so that we can tackle the issues head on.We appreciate the opportunity you have given us so that we can fine tune our customer service skills. Our guests certainly deserve the best! Thanks again! Glad to hear that... More 

Arlington, Texas
Level Contributor
551 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am giving this hotel a 1 based solely on service and cleanliness. I am so disappointed by how rudely we were treated her by the staff, they could of cared less about us. Never greeted when entering through the front doors. Never recognized as a HH gold member. They always liked I was an inconvenience for asking something. The... More 

Was this review helpful? Yes 1
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

SmurfySmurfette80, I am very disappointed to hear about your unpleasant interactions with our team members. Sounds like we failed you on several levels. I sincerely apologize. I want to thank you for sharing your experience with everyone, this lets us know what we are doing right and what areas we need to work harder on. Customer Satisfaction is certainly our... More 

memphis,tn
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm not a fan of hampton inns at all but looking at this one online, I figured it looked to nice not to try. This hotel is off the main street but in a perfect location. This hotel by itself makes me change my opinion about the brand. The hot tub, pool and entire outside area is nice. The rooms... More 

Was this review helpful? Yes 2
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Thank you Pagesinadiary! I'm excited to hear that we had made a loyal guest! The Hilton family offers many different styles of hotels: Hampton Inn, Hilton, Homewood Suites, Embassy Suites, Hilton Garden Inn, Home2Suites, Double Tree and several more!!! There is something for everyone. Whether you're traveling for business or leisure, you'll find a hotel with the perfect amenities to... More 

Stuart, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a Hilton Honors member, I usually choose Hampton Inns. This one is by far the nicest of that brand. My husband and I travel here several times a year and chose this particular one of the three Hamptons in the area because of its Teaster Lane location. If you are familiar with the Pigeon Forge traffic on a very... More 

Was this review helpful? Yes 2
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Bubbaandmax, thank you very much for your awesome Tripadvisor review! We do have delicious coffee! I'm sorry to hear that there was no decaf available! It should have been at the coffee bar at all times. I will speak to the evening shift crew to see that happened. You can go to hamptonhomecollection (dot) com to view our mattresses if... More 

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