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Hampton Inn Pigeon Forge

2497 Teaster Lane, Pigeon Forge, TN 37863
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Hampton Inn Pigeon Forge
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Hampton Inn Pigeon Forge
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480 reviews from our community

Traveler rating
    358
    82
    23
    13
    4
See reviews for
223
154
10
22
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (480)
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    (82)
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United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family has stayed at this location for the past three years and it continues to be one of the best stays anywhere! The rooms are extremely clean and nice and the hotel staff is superb. Billie Walker is a true asset to this location and she always strives to make the customer comfortable and happy. We will not stay... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Tim B, Thank you so much for your kind words. I'm excited that after so many visits to our property, you still find it as clean and welcoming as the first day you stepped foot through our front door. It means the world to me, as well as each team member, that you continue to enjoy the Hampton Inn Pigeon... More 

Orlando
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This has to be one of the cleanest and nicest hotel in Pigeon Forge. We stayed in the double suite room (514). The room included a sofabed and fireplace. Staff were very friendly and helped you with getting around town. We loved the room and the space.

Was this review helpful? Yes 2
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Thank you Sha A! We had a blast with the Winter SkiFest group this year! You guys really know how to have a great time! I hope to see you again next winter! It wouldn't be the same next January without ya'll! :) Thanks again for the fun memories! Have a fabulous 2015! :) More 

Houston, Texas, United States
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at Hampton Inn Pigeon Forge with a rather large and rambunctious group. I can say that the staff was awesome, they helped with everything that was needed or came up, and went out of their way to accommodate what could have been seen as a rather difficult group. Although, all the staff was great, I'd really like... More 

Was this review helpful? Yes 1
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

TaylorBrione, I'm glad to hear that your group had an outstanding time in Pigeon Forge! We enjoyed your company as well. Danielle definitely has a very strong southern accent. We like to tease her about it! She's a great asset to our company! I hope that you will return to the Hampton Inn Pigeon Forge next January! :) More 

ohio
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We have been vacationing in Pigeon Forge for over 24 years, and stayed at this 2 year old hotel for the FIRST time. At check in the young lady was pretty rude, she was sitting off to the side eating Taco Bell with a guy when we walked in, and seemed bothered we interrupted her dinner, which made check-in very... More 

Was this review helpful? Yes 3
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Thank you welovethesmokies1, for your honest Tripadvisor review. I want to sincerely apologize for the poor first impression that you were left with of the Hampton Inn Pigeon Forge. I am going to have a one on one with the individual in question so that she may have the opportunity to polish and fine tune her customer service skills. She... More 

S.E. Kentucky
Top Contributor
70 reviews 70 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband spends thousands a year at Hamptons and we are Diamond Members. This hotel discriminates against point users. This was our third stay here and each time we have gotten the leftover rooms. We are done with this hotel. New Years Eve check in for three nights. Simple request. King bed, fireplace,NOT overlooking the boring back parking lot. Check... More 

Was this review helpful? Yes 2
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Snippin, I am sorry that we failed to live up to your expectations. The Hampton Inn Pigeon Forge is a wonderful hotel and every one of our team members sincerely care about your experience. I want to address the statement that you made about our hotel discriminating against point users. This is simply not true. We in fact try our... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a backup when another area hotel fell through when it was too dirty. This place was amazing. We received a room just after midnight and it was super clean and large. The view overlooked the parking and trees and was on the fourth floor. Every morning on the five day trip the breakfast was warm, maintenance staff always... More 

Was this review helpful? Yes
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Cody R, I'm pleased to know that the Hampton Inn Pigeon Forge was able to save your vacation! Everyone of our team members sincerely care about this hotel. You overhearing our maintenance team letting other departments know that an area needed attention is proof of this. We strive to make each guest feel at home. Whether it be a warm... More 

Louisiana
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel last minute on New Years Day. The rate was very fair for the hotels in the area and we prefer the Hampton experience. The hotel is new and very nice. The rooms seemed smaller than usual but we very nice and well appointed. The breakfast in the morning was good also!

Was this review helpful? Yes
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

DustinM99, the cities of Pigeon Forge and Gatlinburg sure know how to ring in the New Year, don't they?!! Glad to know that your family was able to reserve a room with the Hampton Inn Pigeon Forge to celebrate the New Year! We serve a hot delicious breakfast every morning from 6 am-10 am! We are overjoyed that you enjoyed... More 

Orlando, Florida
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed two nights at this hotel and enjoyed every moment we were here. There are some very nice features including an inside pool, outside pool, outside fireplace, rocking chair area, inside fireplace and larger than average breakfast area. The architectural features at this hotel were also impressive with the wood beams and stone work. All this fit well into... More 

Was this review helpful? Yes
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Thank you so much Media-Monkey-Chris! How exciting!!! I have seen many herds of deer in our area too! It's a great reminder that we are still located within a few miles of the Great Smoky Mountain National Park! Sometimes it's hard to believe it due to the high volume of people we meet here everyday! Again, thank you for your... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed there from Dec.31-Jan.2 I reserved my room via telephone and asked for a king and the receptionist booked it but when I got there, it was a queen 2 beds. I immediately discussed this with the lady but all the rooms in the hotel were booked so I had to stay in that room until the next day.... More 

Was this review helpful? Yes 1
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Schteacher, I apologize if you felt as though my attitude was less than pleasant. I spoke with you several times on morning that you moved rooms and I didn't feel as if you were unhappy. In fact, you were very cheerful as was I. Yes, I am the person who checked you out, again, you never mentioned being displeased with... More 

familylovestotravel
Top Contributor
95 reviews 95 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a quick holiday after Christmas. Newer hotel with a good breakfast selection. I appreciated the fact that the breakfast area was layed out in a way that helped keep the lines moving. One road back from the main drag in Pigeon Forge. Nicely decorated for Christmas. I would stay here again. Pool area looked nice but we... More 

Was this review helpful? Yes
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review

Famllylovestotravel, If you loved our breakfast then you will surely love it now! We have redesigned our whole breakfast layout! It looks fabulous! Thank you so much for staying with the Hampton Inn Pigeon Forge! Come back and see us real soon! :) More 

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Additional Information about Hampton Inn Pigeon Forge

Address: 2497 Teaster Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Number of rooms: 122
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Hotel Style:
#3 Family Hotel in Pigeon Forge
#5 Romantic Hotel in Pigeon Forge
#5 Business Hotel in Pigeon Forge

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