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Riverchase Motel

Hotel website
3709 Parkway, Pigeon Forge, TN 37863
Riverchase Motel
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293 reviews from our community

Traveler rating
    72
    61
    29
    33
    98
See reviews for
177
34
1
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

This motel is horrible. Right off the bat they tell you No refunds which we should've been cautious then. However it being memorial weekend everything else was booked so we had no choice. We wasn't able to use internet services. I asked them to fix it and nothing. Our lights blew in the room. The shower still had hair from... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Was kinda scared by the reviews but gave it a shot anyways and so glad we did. Everything was nice from the pool to the people in the office. Was close to lots of things. Also they have flat screen tvs which are a plus for a place that was 50 bucks. Did both slides and they was awesome it... More 

Was this review helpful? Yes 1
Walhalla, South Carolina
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed the 24th and 25th of April. Not near as bad as some of the reviews. Really liked the indoor pool and hot tub. Room was clean and the staff was very friendly. The bed was very uncomfortable. My wife and I both woke up with back aches. The jet tub didn't work very well. Close to Dixie Stampede, but... More 

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Outside of property in de separate need of maintenance and a fresh coat of paint. Room was clean, carpet showing some wear but not bad. Iron needs replacing, had a larger apartment size fridge with separate freezer and microwave. Centrally located on the Parkway. I am a motorcoach operator and my group chose this hotel. I would hope the rate... More 

Was this review helpful? Yes 2

Travelers are raving about these Pigeon Forge hotels

Albertville, Alabama
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My children and I stayed here 3 nights and loved it. Everything in the rooms worked. It's not the Hilton but it was decent. When I'm on vacation I don't stay in the room much anyway. Awesome location and two fun pools. I had no problems with the customer service and the staff was nice. The only problem I encountered... More 

Was this review helpful? Yes 2
Crossville, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 24, 2015

Was a little nervous about staying here cause of all the bad reviews . BUT It was clean,employees were friendly & my 2 year old grandson loved the pool. Whomever cleaned our room went above and beyond.

Was this review helpful? Yes 2
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us, and to our beautiful area. We are so glad you had a good week and hope to see you again the next time you may be in our area. Thank you More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 14, 2015 via mobile

A little noisy. shower in my room was low for me had to lean over for shower.okay for the rate.my room was clean.location of motel was convieniant to shows and attractions does have a light beside for access back out on street.

Was this review helpful? Yes 1
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us. So glad you had a good time and also thank you for visiting the area. We hope to see you again on your next trip here. More 

Fort Walton Beach, Florida, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

Love the fact that they watch the kids when in the pool and respect your privacy always a nice place to stay clean rooms bathrooms clean and family friendly easy access to the strip and dollywood we never stay anywhere else

Was this review helpful? Yes 1
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us and your visit to Pigeon Forge, TN. So glad you had a good time and hope to see you again soon. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 8, 2015 via mobile

This was a two day mini with my 14 year old son and his friend. Motel was clean however the TV did not work. When I went to the desk to ask for help I was told "I'm the only person here and I don't have time to come to your room". She gave me instructions to unplug something etc.... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 7, 2015 via mobile

I love this hotel. We just got home from our vacation and are already planning our next trip. We will definitely be returning to Riverchase. The staff were very helpful, kind, and were great to be around. The price was great for the time of year. The pool area is awesome (even my 25 year old husband had fun on... More 

Was this review helpful? Yes 1
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for visiting us on your recent stay here in Pigeon Forge, TN. So glad you had a good time. We hope you will visit us again the next time you are here in our beautiful areal. More 

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