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Riverchase Motel

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3709 Parkway, Pigeon Forge, TN 37863
Riverchase Motel
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288 reviews from our community

Traveler rating
    70
    61
    28
    32
    97
See reviews for
174
33
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Crossville, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW

Was a little nervous about staying here cause of all the bad reviews . BUT It was clean,employees were friendly & my 2 year old grandson loved the pool. Whomever cleaned our room went above and beyond.

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

A little noisy. shower in my room was low for me had to lean over for shower.okay for the rate.my room was clean.location of motel was convieniant to shows and attractions does have a light beside for access back out on street.

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Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us. So glad you had a good time and also thank you for visiting the area. We hope to see you again on your next trip here. More 

Fort Walton Beach, Florida, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Love the fact that they watch the kids when in the pool and respect your privacy always a nice place to stay clean rooms bathrooms clean and family friendly easy access to the strip and dollywood we never stay anywhere else

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Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us and your visit to Pigeon Forge, TN. So glad you had a good time and hope to see you again soon. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This was a two day mini with my 14 year old son and his friend. Motel was clean however the TV did not work. When I went to the desk to ask for help I was told "I'm the only person here and I don't have time to come to your room". She gave me instructions to unplug something etc.... More 

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I love this hotel. We just got home from our vacation and are already planning our next trip. We will definitely be returning to Riverchase. The staff were very helpful, kind, and were great to be around. The price was great for the time of year. The pool area is awesome (even my 25 year old husband had fun on... More 

Was this review helpful? Yes
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for visiting us on your recent stay here in Pigeon Forge, TN. So glad you had a good time. We hope you will visit us again the next time you are here in our beautiful areal. More 

Nashville, Tennessee
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Rooms are very old and furniture is ancient. There is a nice indoor water slide; however, the indoor pool had dirty old chairs and pool water was very cloudy--which means the water was not being treated properly with chemicals. This motel seems to only keep about 8 to10 pools towels at most in the pool room. Staff was rude at... More 

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2 reviews
3 of 5 stars Reviewed 3 weeks ago

I stayed here with my several children for 2 nights the first of April. The room was clean, the kids enjoyed the pool inside with the slide. The location was perfect, located in the heart of pigeon forge! This hotel is not "high dollar", but If ur looking for a place to sleep and do some swimming it's a great... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

Great experience! Kids love the pools and slides. This is a motel and not a hotel so if you are looking for more plush surroundings then please book a hotel. Linens clean, pool well chlorinated, room clean but a bit worn. Front desk is straight forward so if easily offended then know this going in. They were running low on... More 

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Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us. We are glad you had a great time and hope on your next trip to our beautiful area, you will stay with us again. More 

Dayton, Ohio
Top Contributor
65 reviews 65 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed March 1, 2015

My husband and I decided to take off for a short weekend and love the Pigeon Forge area. We normally rent a condo or cabin but with only the one night thought a motel would do. We have seen the Riverchase Motel many times on our way in and out of town and thought why not give it a try.... More 

Was this review helpful? Yes 7
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 21, 2015

This is by far the worst Hotel experience I've ever had. The parking lot was a solid sheet of ice. Every other lot was cleared so there was no excuse. Our first room didn't have a door lock and the toilet overflowed. When I went to the office Candice the clerk told me to turn the toilet off so I... More 

Was this review helpful? Yes 7
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