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All 94 Pigeon Forge hotels

Riverchase Motel

3709 Parkway, Pigeon Forge, TN 37863
Hotel amenities
Riverchase Motel
Ranked #63 of 94 hotels in Pigeon Forge
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252 people have reviewed this hotel

Traveler rating
    63
    52
    22
    26
    89
See reviews for
159
27
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel all the time I love its location. But it needs work, While taking a shower you cant turn the faucet off all the way the shower gets cold so you have to keep it running while taking a shower, By the end of a shower your standing in a full bath tub. Their WIFI... More

Was this review helpful? Yes 1
Cynthia G, Owner at Riverchase Motel, responded to this review

We are sorry about your stay with us. When a problem occurs we appreciate you reporting it to us so our maintenance can correct the situation. We do apologize for any inconvenience you had during your stay thank you More

TN
Reviewer
5 reviews 5 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 5, 2013 via mobile

We have stayed at this motel for years and every visit all you see is more wear and tare on the rooms. Apparently they do not fix or replace anything. There is a point were those nasty flowered comforters should go. Whatever you do do not look at the matteress. Bathroom was clean but everything is rusted over. This was... More

Was this review helpful? Yes 2
Concord, North Carolina
1 review
5 of 5 stars Reviewed November 5, 2013

We live in NC and are prior law enforcement. This is a very safe and great place to stay! We were married over 8 years ago in Gatlinburg and have stayed at River Chase many times. The rooms are clean, staff is friendly and the water slides are a blast..even for "big" kids. We highly recommend the hotel for it's... More

Was this review helpful? Yes
mt carmel tn
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

what a awsome staff you guys have. we were treated like family from check in to check out. the lady at check out on oct 20th was very friendly we even making plans to return. room was very nice! and very clean. this is going to be our hotel every year. love this place

Was this review helpful? Yes 1
Perdido, Alabama
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 21, 2013

We stayed at the Best Western beside this hotel the night before because it had an indoor pool. I really wished I would have found this one sooner because it was $20 cheaper and my kids loved it so much. They have an awesome water slide in the indoor pool. We didn't use the outdoor one because it was too... More

Was this review helpful? Yes
Dayton, Ohio
1 review
4 of 5 stars Reviewed October 15, 2013

My husband and I stayed over the weekend. It was our first time. We found it to be nothing fancy but clean and comfortable. The staff were very kind and helpful. Even made a pot of coffee for us. We will stay again and highly recommend Riverchase.

Was this review helpful? Yes
Bristol, Tennessee
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 15, 2013

We took our daughter out for a weekend , though we would go to Pigeon Forge. We came across this beautiful motel on the outside and the lobby was great, and when they quoted me a price I thought if the rooms are anything like this it is well worth it. Boy was I wrong, First off when we started... More

Was this review helpful? Yes 3
Cynthia G, Owner at Riverchase Motel, responded to this review

I am sorry that your stay was not as comfortable as it should have been. We appreciate your review. It is with your comments that we can improve. Our head housekeeper inspects all rooms everyday. When a guest checks in and doesn't want to stay then you can check out within a reasonable amount of time. Again we are sorry.... More

Burnsville
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 14, 2013

We purchased a room at Riverchase on October 11, 2013 because it was the only room we could find vacant. We checked in the room around 9:30pm and when we walked into the room, it stunk!! We thought we would try it anyway because the room appeared to be clean. The walls were painted white and the room was bright.... More

Was this review helpful? Yes
Cynthia G, Owner at Riverchase Motel, responded to this review

We are sorry for your recent stay with us. We appreciate your comments, You were refunded and able to find accomadations elsewhere. Thank you More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2013 via mobile

This hotel is well worth the money. The staff was so friendly and went above and beyond to make our stay wonderful. From the outside pool and slide to the indoor pool and hot tub, it was everything you want on vacation from your hotel.We will definitely be repeat customers.

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 13, 2013 via mobile

This place is great!! Staff is so polite and helpful they can't do enough for us! The rooms are neat and clean. We will be a return guest for every rod run! It is hard to find a place that completely satisfies you but We have now!!!

Was this review helpful? Yes 1

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Additional Information about Riverchase Motel

Also Known As:
Riverchase Hotel
Riverchase Hotel Pigeon Forge
Riverchase Motel Pigeon Forge
Address: 3709 Parkway, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #63 of 94 hotels in Pigeon Forge
Price Range (Based on Average Rates): $

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