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All 93 Pigeon Forge hotels

Riverchase Motel

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3709 Parkway, Pigeon Forge, TN 37863
Hotel amenities
Riverchase Motel
Ranked #70 of 93 Hotels in Pigeon Forge
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280 reviews from our community

Traveler rating
    67
    60
    26
    31
    96
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168
31
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dayton, Ohio
Top Contributor
64 reviews 64 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars NEW

My husband and I decided to take off for a short weekend and love the Pigeon Forge area. We normally rent a condo or cabin but with only the one night thought a motel would do. We have seen the Riverchase Motel many times on our way in and out of town and thought why not give it a try.... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This is by far the worst Hotel experience I've ever had. The parking lot was a solid sheet of ice. Every other lot was cleared so there was no excuse. Our first room didn't have a door lock and the toilet overflowed. When I went to the office Candice the clerk told me to turn the toilet off so I... More 

Was this review helpful? Yes 5
Johnson City, Tennessee
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed at riverchase on several occasions and have never had any complaints until this past weekend. We did not have reservations but the sign said that they had vacancy so we went in to see if we could get a room. The lady at the front desk was awful! She was very rude!! Turns out they didn't have... More 

Was this review helpful? Yes 4
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed this past weekend and the whole staff was wonderful and the nicest group of people ever polite and sweet as hell to my two babies. The only negative was mattress was uncomfortable and old but everything was perfect and I have stayed and will stay again

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2015

My husband and I stay here in September for our honeymoon. Everywhere in town was booked and it was late. We were so happy this place had a room left. First night we stayed in the jucuzzi suite. They let us move to a standard room the next two days and they were just as nice. So busy we didn't... More 

Was this review helpful? Yes 2
Kentucky
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 20, 2015

Don't believe the negatives! This is a great hotel...especially if you have kids! The room was clean and comfortable. I saw no bugs! The beds were a little too firm for my taste, but I slept well. The staff was so friendly! They were always smiling and friendly. The big plus for this place was the great pool, hot tub,... More 

Was this review helpful? Yes
Enoree
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 13, 2015

Don't let the exterior fool you. The rooms are old, just a coat of paint, did not look as if any real repairs had been done. shower heads had mold, bottom of wall around tub had black substance. Unable to control the room temperature due to the system which appeared very old.

Was this review helpful? Yes 1
Cynthia G, Owner at Riverchase Motel, responded to this review

We are sorry your stay with us wasn't up to your satisfactions. We are aware of your comments and with these we will use them to correct any problems you had. Thank you More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 8, 2015

We stayed at this location on December 28, 2014. This was our second time staying here. I must say that I am disgusted after this second visit! Our room was infested with roaches! We woke to having them on the walls, underneath the refrigerator and all over our clothing. We had to shake out ever single article oc clothing before... More 

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 29, 2014

The Riverchase Motel is very outdated and unclean! Bathroom walls had plaster peeling and chipping. The shower head looked like something from the 80's and had no water pressure.The ceiling had brown water stains. The bed felt like sleeping on a rock. Overall very unsatisfied with our stay. Payed way to much for a disgusting room!

Was this review helpful? Yes 1
Cynthia G, Owner at Riverchase Motel, responded to this review

We are sorry that your stay wasn't as comfortable as it should have been. With your reviews and comments we hope we can improve. Thank you again and hope you can visit us again soon. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 27, 2014

Great place to take the kids. The pool area is fantastic and the hot tub is so relaxing. The outside of the motel is very rustic and beautiful. The inside of the rooms are not quite as nice as the exterior but they are clean with decent beds (they just feel dated). I would absolutely stay again, all the staff... More 

Was this review helpful? Yes 1
Cynthia G, Owner at Riverchase Motel, responded to this review

We are so glad you had a good time with us here. We hope you can come visit us again when you visit Pigeon Forge, Tn. Thank you More 

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Additional Information about Riverchase Motel

Address: 3709 Parkway, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Number of rooms: 105
Also Known As:
Riverchase Hotel Pigeon Forge
Riverchase Motel Pigeon Forge

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