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All 96 Pigeon Forge hotels »

Howard Johnson Pigeon Forge

2.0 of 5
2825 Parkway, Pigeon Forge, TN 37863
Hotel amenities
Howard Johnson Pigeon Forge
Ranked #84 of 96 hotels in Pigeon Forge
2.0 of 5 stars 69 Reviews
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69 reviews from our community

    Trip type
Traveler rating
    6
    4
    11
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    40
Date Rating
Campbellsville, Kentucky
1 review
1 of 5 stars Reviewed May 26, 2012 NEW

We made reservations a few weeks in advance. I read the bad reviews so we were concerned about the rooms but the general manager assured us the rooms were remodeled in 2011 and were very clean. Well that was the biggest lie ever!! We looked at 3 different rooms which all had a musty odor. The bathrooms were filthy and... More

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2 reviews
1 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

Our family booked our vacation at this hotel. I called 2 days ahead of our arrival and changed our booking directly with the hotel. When I arrived I was told we had already been charged for the room and the reservation could not be changed or cancelled once it was booked. We reserved a king bed and were put in... More

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Washington, DC
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 9, 2012

Well, after reading all the bad reviews on this place I thought I'd give it a shot. To my surprise it was well worth it. The hotel has been remodeled over the past few years. The rooms are not the Ritz Carlton for $40.00 a night however they where very accommodating. The beds where very comfortable and have bright white... More

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Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 18, 2012
1
person found this review helpful

Stayed here during the Rod Run. Have stayed at this hotel many times in the past (when it was Americana). The new owners need to raise their standards and expectations of employees. Repeat customers are no longer showed appreciation for their loyalty. The ladies at the front desk did not know what was going on or where things were kept... More

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paravee snongjati, General Manager at Howard Johnson Pigeon Forge, responded to this review
April 22, 2012

Thank you for your comments about our hotel. I apologize that you had problems during your stay. We do listen, and try to correct issues that may improve our property, employee's conduct, and help YOU, the guest have a more enjoyable stay. Housekeeping and front desk issues are currently being corrected. Thank you again for your feedback. More

1 review
1 of 5 stars Reviewed April 14, 2012

This hotel is by far the worst service i have ever received ANYWHERE! There is not even enough parking for alm the guests. Then they tell you you can pay $10 to park next door! The owner of this hotel (not American) does not care after they get your money. They could care less about what happens after the check... More

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Bowling Green, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed March 11, 2012

This place seriously needs to be shut down. Battery door hanging open on the smoke detector with NO batteries, outlets hanging off the wall, shower faucet busted and hanging off the wall dripped all night long, trash in the room behind the nightstand, empty shampoo bottle left in shower. And this is AFTER we were moved to another room. The... More

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paravee snongjati, General Manager at Howard Johnson Pigeon Forge, responded to this review
March 13, 2012

we apologize for the problems you experienced during your stay with us..We strive to make all guests happy, and correct any maintenance issues a guest may find within their room. If we had been notified of the above issues during your stay, we would have gladly sent our maintenance supervisor to correct any problems occured throughout your stay. Thank you... More

Pikeville, Kentucky
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2012
2
people found this review helpful

I have booked here many times, they are nice and friendly people, great location, I have no negative remarks. I will be there next month to stay during Rod Run. More

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See 6 more reviews by Megan M for Pigeon Forge
paravee snongjati, General Manager at Howard Johnson Pigeon Forge, responded to this review
April 20, 2012

Thank you for taking the time to respond about Howard Johnson! We appreciate you, and look forward to seeing you in the future as well! More

Monroe, Ohio, United States
1 review
2 of 5 stars Reviewed January 5, 2012

We just like to get what we pay for when we stay somewhere, which is only expected, but the place was supposed to have Internet Access, which is one reason we picked it and the 3 days we were there the internet did not work at all, we told them repededly and still did not get it working, also I... More

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paravee snongjati, General Manager at Howard Johnson Pigeon Forge, responded to this review
April 24, 2012

Thank you for your recent feedback of our property. We apologize that your stay was less than desirable. We currently have several working ice machines, all our drink machines have no problems, and WIFI is working properly all throughout hotel. We have staff working 24 hours, and we would love to have you come back to stay with us again.... More

Indianapolis, Indiana
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 1, 2012

We had two days booked and left a few hours after checking in. We were on the southeast side of the hotel and its right across from a gasoline powered go-cart track. Those things are louder than cars, plus the whistles from the staff and the back-firing it was impossible to sleep. I don't know what time they close, we... More

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See 4 more reviews by Carlos S for Pigeon Forge
Donalds, South Carolina
1 review
1 of 5 stars Reviewed December 30, 2011

This hotel is terrible! I am not a hard person to please, but this place is ridiculous! There was no hot water in our room we called the front desk and a lady came to our room, said the water problem was due to being booked almost full, and asked if we minded taking a shower in another room down... More

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Additional Information about Howard Johnson Pigeon Forge

  • Americana Hotel Pigeon Forge
  • Americana Motel Pigeon Forge
  • Americana Inn Pigeon Forge
Address: 2825 Parkway, Pigeon Forge, TN 37863
Price Range: $

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Howard Johnson Pigeon Forge
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