We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Americana Inn & Suites

2825 Parkway, Pigeon Forge, TN 37863 (Formerly Howard Johnson)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Americana Inn & Suites
View Map
Add Photo Write a Review

180 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Dutton, Alabama
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

i planned mine and my boyfriends getaway a month in advance for 12/31/2015-01/03/2016 and the reviews showed a 4.4 star. we had a approved early check in at 3pm and we arrived at 4:30pm and when we arrived there was a lobby full of customers that was being told none of the rooms was clean and they had no keys... More 

Helpful?
2 Thank janiet357
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I cannot review the condition of the hotel since I never made it to the room. On December 31st my family and I arrived at Americana Inn Pigeon Forge at 7:30pm only to be told that our room was not available because housekeeping was behind. We left and returned at 10:30pm to be told that the room was ready but... More 

Helpful?
1 Thank Carly S

Travelers are raving about these Pigeon Forge hotels

NC, USA
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I knew check in was at 3, however we got into town at 2:10. We stopped to see if the room might be ready, it wasn't, which was fine. We left to do a few things w/the grand-kids, returned about 4:30 or 5. Room was ready, but no room key card ready, they were making new ones. The cleaning lady... More 

Helpful?
1 Thank ftball72
Gamaliel, Kentucky
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Never stay in this disgusting place!!! Not only were we locked out twice, they never cleaned room or replaced towels- we even had to go ask for toilet paper! On our last night, found someone else's water bottle in the nightstand! Amazingly, every time we asked for a manager, the reply was "they'll be here after 4" - seriously, biggest... More 

Helpful?
Thank ARyherdBrown
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 1, 2016 via mobile

Check in time was 3pm...the room wasn't cleaned or ready to check in until 8PM. Went to get our money back and just drive back home but were told we were already checked in so we weren't eligible for a refund. Even though the room wasn't ready and they couldn't give us a key. There were open electrical boxes in... More 

Helpful?
1 Thank Chelsea M
Eagle Rock, Virginia
1 review
1 of 5 stars Reviewed December 9, 2015

We stayed there thanksgiving weekend 2015. We should have known something was wrong when we had to sign a paper saying no refund. The room was dirty with stanes on floor and bed clothes. The door was broken and had no hot water. The tv didn't work and the head board fell off the wall. Lobby didn't open till 8... More 

Helpful?
Thank Cynthia D
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 29, 2015 via mobile

Where in the world do I start? No pillows, no towels, no working tv, no hot water- stayed out in town as long as possible got up and left as early as possible to find another hotel room !! Didn't find much help at the front desk....very rude and not very helpful. My family vacation did not start out very... More 

Helpful?
Thank hoover101
2 reviews
1 of 5 stars Reviewed November 20, 2015

Hotel was terrible...rooms not clean...bathroom fans are very loud...terrible service...worst part is they try to double bill you for the stay... Be sure to check your credit card for any double billing for your stay..

Helpful?
Thank Madhuchandra M
Tampa, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 17, 2015

Good thing we didn't plan to go swimming. The pool was like a cesspool. The elevator barely made it to the 2nd floor. This Place NEEDS To Be bulldozed. It was the only room available in the city, that is why we stayed.

Helpful?
1 Thank MaryEllen K
Forest, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 8, 2015 via mobile

Please do not ever stay here !!! I am a masters level registered nurse hospital exec and my husband is a paramedic supervisor. I have a beautiful 6 yr old autistic daughter. We checked in just until our cabin was ready to get a shower after long travel. I was HORRIFIED!!!! The bed linens had holes from bug infestations. I... More 

Helpful?
2 Thank jdhartman1
Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (72)
Viewed
Pool/beach area (5)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Pigeon Forge hotels
0.3 mi away
Econo Lodge
Econo Lodge
#71 of 92 in Pigeon Forge
3.0 of 5 stars 113 reviews
0.1 mi away
Red Roof Inn & Suites Pigeon Forge - Parkway
0.1 mi away
Arbors at Island Landing Hotel & Suites
Show Prices
Show Prices
Show Prices
1.3 mi away
Hotel Pigeon Forge
Hotel Pigeon Forge
#69 of 92 in Pigeon Forge
3.5 of 5 stars 272 reviews
0.8 mi away
River Place Inn & Cabins
River Place Inn & Cabins
#55 of 92 in Pigeon Forge
3.5 of 5 stars 162 reviews
0.7 mi away
Days Inn & Suites Pigeon Forge
Days Inn & Suites Pigeon Forge
#63 of 92 in Pigeon Forge
3.0 of 5 stars 284 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay