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Park Grove Inn

Hotel website
149 Community Center Drive, Pigeon Forge, TN 37863
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1 room 1 adult
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Park Grove Inn
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419 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Everyone there is so friendly and respectful. We started staying there when we can't get home from work because of weather. Now we all stay there because it's a great environment! Everyone there greets you as you come in and go out! The rooms are always so clean and cozy! The front desk worker Aftin is such a kind lady!... More 

Helpful?
1 Thank Jonathan G
Sevierville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I'm a Local who work at Timberwood Grill & we got bad weather in town. Park Grove had rooms open and for a price I could definitely afford! $44.95 plus tax.. $50 bucks not bad! Front desk Staff were excellent. That morning was a taller lady who smiled the whole time. The evening lady was great as well.. Could talk... More 

Helpful?
1 Thank TippyLee0611
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I love this hotel in general and I have been coming for many years; but this was by far my favorite stay! The lobby was still decorated from the Christmas season and it was gorgeous... The check in staff were super friendly. Always has been every time we have checked in. They always make me feel welcomed! The room we... More 

Helpful?
1 Thank MissNoel G
Snellville, Georgia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My husband & I stayed 2 nights this past weekend. It's an older hotel, great location, okay breakfast (not the best continental) but they could do much better on cleaning & service! We stayed in king jacuzzi room. When I went to open up the washcloths, they were both dirty inside...seriously looked like someone blew their nose in them and... More 

Helpful?
1 Thank jorscrazymom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Hotel is so so ... Needs upgrade and clean carpets ...not what we expected for price. Worst was that they charged my credit card "by mistake " not once but twice ... After speaking with staff about the incident it happened again ...!! Manager was rude and did not apologize ... We left earlier and would not recommend or stay... More 

Helpful?
3 Thank Montserrat S
Columbia, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed this inn from Dec 31st thur the 3rd. We found our bathroom when we entered with a used towel behind the bathroom door. The next morning before we could get up room service knocked, we told them we would get out shorly. When we came back that night our room had not been touched, nor the next day.... More 

Helpful?
2 Thank Kathy W
Richmond, Kentucky
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

We came to Pigeon Forge for a last minute getaway after Christmas. The hotel is in a great location - close to everything. Very clean and comfortable. Staff - very friendly. Breakfast was great. We lived having a balcony. Will definitely stay again.

Helpful?
1 Thank TBaker
Macclenny, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 31, 2015

The first night we got there, the room had not been cleaned. The beds looked like they had been laid on, mold in the shower, urine around the toilet, crumbs all around the microwave, used toothpick in the floor, and no toilet paper roll. Therefore, every time the bathroom was used the toilet paper roll fell on the floor. It... More 

Helpful?
1 Thank Natalie H
pgroveinn, Manager at Park Grove Inn, responded to this review

This is Jack Mehta, Manager responding to this review. It has become increasingly common for guests to write a bad review or threaten with a bad review, when things did not go their way or the hotel management did not accept their demands. For the other guests reading this review, here are the complete facts The guest checked-into our hotel... More 

Wise, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 30, 2015 via mobile

My family and I went to Pigeon Forge for an overnight trip and after finding other places were filled we obtained a room at the Park Grove Inn. The staff was very nice but that would be the only positive thing about the hotel I could report. The room was not clean; I found Reese cup wrappers left behind and... More 

Helpful?
1 Thank Russ022
pgroveinn, Manager at Park Grove Inn, responded to this review

Thank you for staying with us and writing a review about your recent stay. We are sorry that you were not happy with the cleanliness of the room. If you had reported this to the front desk while you were staying, we could have taken care of those little issues. As for the pricing, it varies a lot during peak/slow... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 20, 2015 via mobile

We stayed Friday and Saturday, December 18th and 19th 2015. Halfway through the first night, our heater started making some horrendous noise. I had to turn it off and sleep without heat. The next day, I notified the desk around 1230, Saturday as we had plans that morning and had been running late. They advised me someone would be in... More 

Helpful?
2 Thank Ronda B
pgroveinn, Manager at Park Grove Inn, responded to this review

This is Jack Mehta, Manager responding to this review. For the other guests reading this review, here are the complete facts; The guest checked-into our hotel room 515 on Friday 12/18/15 for 2 nights. They did not report any problem on the first night. On Saturday afternoon around 2.00 p.m. they reported a noise coming out of AC Machine. Since... More 

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