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Park Grove Inn

2.5 of 5 149 Community Center Drive, Pigeon Forge, TN 37863
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Park Grove Inn
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Park Grove Inn
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332 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our car broke down, so we had an unexpected overnight stay, which turned into a bit of a problem checking in because the mobile app hadn't sent the info needed for the reservation, but after about 45 minutes, we were able to complete the process. The hotel is clean and seems to have had rennovations that make it feel airy... More

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Garrison, New York, United States
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

last year my review was not good for Park Grove but this year we tried again and it was much better. The rooms are all redone and better. I must say you should check the bed before you accept the room as some of them squeak when you move them from side to side. That drives me crazy and that... More

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Blountville, Tennessee
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for the weekend. The weather was great. We had a view from the 5th floor. We could see the Sky Wheel and the Christmas lights at night and during the day, we could see the beautiful mountains. Our room was very nice and clean. I think they just remodeled last year. We have stayed here before and... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We have stayed here for over 10 years. We never had any reason to stay anywhere else because the service was wonderful, the hotel was nice, and it was always clean. We stayed there 2 months ago and the service was unfriendly and rude but the room was clean. We stayed again 1 month ago and the room was dirty... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went there earlier in the month for our honeymoon. It was very nice. We had a room with a fireplace and Jacuzzi. Everything was clean and quiet. The bed was a little hard, but the pillows made up for it. Kara in the breakfast room was very nice. We guaranteed our reservation for late arrival with a cc. However, when... More

Was this review helpful? Yes 3
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was our 2nd stay at Park Grove Inn and probably our last. The front desk staff, including manager, Jack Mehta, is so unfriendly and made us feel so unwelcome. However, there was one helpful and friendly lady who worked the evening shift. Wish I knew her name. Jack only cares about making a dollar and refuses to speak. I... More

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My husband & I have stayed at Park Grove Inn for the past 15 years, several trips each year. Our most recent trip is the last one for an excursion weekend. We had several issues, poor customer service, etc. When I voiced these issues I was told that I would need to speak w/Mgr at checkout. When we checked out,... More

Was this review helpful? Yes 5
pgroveinn, General Manager at Park Grove Inn, responded to this review

I am Jack Mehta, Manager responding to this review. For the other readers, here are the complete facts: These guests are regular customers and have been staying with us for many years. They usually like to stay in a particular room during their stay. While we try our best to accommodate all the guests’ specific requests, on a few occasions... More

Top Contributor
108 reviews 108 reviews
38 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 25, 2014

We stayed here for four days. The first few days were great, can't complain about our room. Good bed, clean. The fourth day, we had to move to another room as ours was reserved. Decided to upgrade to a larger room with a jacuzzi. The bed was not good, the pillows were totally flat and the jacuzzi would not drain... More

Was this review helpful? Yes 6
19 reviews 19 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 17, 2014

We stayed here is Aug for 4 nights. We enjoyed the outdoor pool because it was very hot when we were there. loved that every room has a balconey and a free breakfast. We were on the 2nd floor on the front side of the building. We really liked that there was a trolly stop right outside the hotel and... More

Was this review helpful? Yes 2
Sullivan, Indiana
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed 4 nights here august 25 thru 28TH 2014. Rates were excellent as was the room. Beds very clean and comfortable. Very quiet no noise at all. Good view but would have been better had our room been on the back side and on the 7TH floor instead of the 5TH floor, but 1ST come 1ST serve. Staff was... More

Was this review helpful? Yes 3
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Additional Information about Park Grove Inn

Address: 149 Community Center Drive, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Park Grove Inn 2.5*
Number of rooms: 106
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Also Known As:
Park Grove Hotel Pigeon Forge
Park Grove Pigeon Forge

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Dining (1)
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