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Baymont Inn & Suites Pigeon Forge

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130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
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1 room 1 guest
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Baymont Inn & Suites Pigeon Forge
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575 Reviews from our TripAdvisor Community

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Traveler rating
    225
    197
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (575)
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    (148)
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There are newer reviews for Baymont Inn & Suites Pigeon Forge
See the most recent reviews
Piqua
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great secure place to stay inside an outdoor pool very clean. I had a four day stay there every day was I left the room the rooms were clean nothing was missing. Trailed my Jetskis and when I was out shopping I left it in the parking lot with no worries

Was this review helpful? Yes 2
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Rodney F, Thank you for choosing Baymont Inn & Suites Pigeon Forge for your 4 day trip to the area. We are happy to have accomplished our goal of providing clean, and comfortable accommodations. We are excited to have not one but two pools as an extra amenity for our guests and we are glad you got to enjoy... More 

Rancho Cucamonga, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Knew this was a smoking room but it really reeked and bed cover had burn holes. Otherwise was marginal but would not stay here again

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear I3366CYpaulg, We appreciate you taking the time you share your feedback from your recent stay with us. Please accept my apologies for anything less than a satisfactory stay. Our smoking rooms are rooms that are normally smoked in. I am truly sorry if the smoking room you were in smelled too much of smoke. Our entire team is proud... More 

Isom, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a two queen bed, non smoking room. The accommodations were very clean and well maintained. The front desk clerks were extremely friendly and very courteous. The housekeeping department were friendly, and efficient. My room was not like spending a night in a 5 star luxury suite, but it was comfortable, clean, well managed, and very worthy of a... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Jeffery M, We thank you for your glowing review of your visit with us! Feedback from our guests gives us evaluation of how we are performing and we appreciate the opportunities to improve our services as well. We are so pleased to learn that your expectations were met. We strive to provide clean and comfortable accommodations for all our... More 

Gaffney, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed two nights and it was clean. It is in a good location, close to lots of attractions. Staff was nice and pools were clean as well. They have a good breakfast too. I would recommend it and will stay there again. WiFi didn't work well.

Was this review helpful? Yes 2
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Rickey H, We are so pleased to learn that you and your family enjoyed your time with us! It is also nice to hear that you found our rooms to be clean, our staff friendly and our breakfast good. We truly appreciate you recommending the hotel as there is no greater compliment, and look forward to welcoming you back... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has the nicest people working there! Our room was very nice. It was great to have both an outdoor and indoor pool as we used both. Location to attractions couldn't be better. I can't say enough about how great the employees were!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear 873deannas, We are grateful for your decision to stay at our hotel considering the many choices you have in Pigeon Forge. We are delighted you had such a memorable experience with us, and that you had the opportunity to enjoy both our indoor pool and outdoor pool. I am pleased to know you were provided Five Star service throughout... More 

Toronto, Canada
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel for 4 nights with my 2 sons. The hotel was clean and our room was a good size. My only complaint about the room was how loud the air conditioner was, it would wake me up in the night and I usually am a sound sleeper. There is an outdoor pool and an indoor... More 

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear ShelleyAK, Thank you for recently staying with us here during your 4 day trip in Pigeon Forge and moreover taking the time to review your stay. It is always a pleasure to receive recognition of the team being friendly and the cleanliness of our rooms. We take pride in providing our guests with exceptional value for money. Please know... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room was great. The staff the friendly and knowledgeable. As soon as we checked in they let us know how to get to the stop light to get out easier. The location put you in the middle of everything but you still had a feeling of privacy. The pool was small but adequate. If there was a hot tub... More 

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Trinity S, Thank you for such wonderful comments regarding your most recent stay at Baymont Inn & Suites Pigeon Forge. I am pleased that you found our location convenient and our staff to be friendly. On behalf of my team, we thank you for your business and hope to welcome you back in the near future. God Bless, John... More 

Jacksonville
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel met the needs of our trip. It is pet friendly, had clean rooms, and friendly staff.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Brian C, We are happy to read that you found our hotel a great place to stay at while in Pigeon Forge. Thank you for complimenting our clean rooms and friendly staff. We hope to have to opportunity to welcome you back next time your travels bring you back to the area. God Bless, John Solarz More 

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