We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Baymont Inn & Suites Pigeon Forge

2.0 of 5 130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
Hotel website
Hotel deals
Special Offer
Save 15%; Earn 500 Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Baymont Inn & Suites Pigeon Forge
Professional photos View all
Browse nearby
Baymont Inn & Suites Pigeon Forge
Write a Review

439 reviews from our community

Traveler rating
    159
    154
    93
    20
    13
See reviews for
214
136
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (439)
  • Mar-May only
    (104)
  • Jun-Aug only
    (129)
  • Sep-Nov only
    (151)
  • Dec-Feb only
    (55)
All months
Columbia, Tennessee
1 review
3 of 5 stars Reviewed 6 days ago NEW

Our stay was great except that the people next door left their shih tzu dog in the room pretty much all day even up to around 11 pm. The poor little dog cried, barked, whined, etc. until the people came home that night. and took him out to use the bathroom. We reported this to the office, but we never... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Alcoa, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Our experience at this hotel was perfect. The staff was exceptionally friendly. The rooms were clean and we'll stocked with everything we could need. The bed was so comfortable that we didn't want to leave!! Not a single bad thing to say!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear 446sherrij, Thank you for taking the time to provide us with such great feedback! We appreciate you taking the time to recognize our FANTASTIC team. They do their very best to ensure each guest has a relaxing and memorable experience while staying with us. We are still undergoing some exciting changes here at Baymont Inn & Suites. It truly... More 

Asheville, North Carolina
1 review
3 of 5 stars Reviewed 1 week ago

We have stayed in this hotel years ago when it was privately owned. We found out last week that the ownership had changed several years, but apparently the box springs were not. Squeaks every move made for a long night. Room 119

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear randyb218, Please accept my apologies if you experienced any disappointment during your stay at Baymont Inn & Suites Pigeon Forge. We are saddened that you didn't contact our 24 hour front desk to inform us of any issues with the room you were in so that we could have relocated you to another room or corrected any issues. We... More 

Dunlap, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Motel was convenient to everything we needed. Easy in and out, good parking, courteous staff, comfortable bed, good clean shower, good breakfast. What else could I have asked for.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear 109sama, We are pleased to hear how excellent your stay with us was. It is important for our team to provide exceptional service and to know we did just that is truly rewarding! Please join us again soon as we look forward to accommodating you on your next visit to Pigeon Forge. Have a Merry Christmas, John Solarz More 

Airville, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Selected Baymont based on past experience with them, firstly the staff was very friendly ,the room could use some updates as the bed although comfortable squeaked every time my wife or I would move. Every time the family next to us would turn their faucet on we heard it. The wifi wouldn't connect. On a plus the breakfast was good... More 

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear afojc, First, I would like to thank you for your loyalty in selecting Baymont Inn & Suites for your lodging needs. It is a true delight reading your wonderful comments about our location, very friendly staff and our AMAZING breakfast. Your feedback is the most important tool that allows us to continually improve the quality of our products and... More 

stanardsville
1 review
4 of 5 stars Reviewed 2 weeks ago

It was a nice place and very affordable. We enjoyed our stay but it would be better if the breakfast room was bigger and the pool area was accessable from indoors. It would also be nice to have a more insulated climate controlled elevator. We would definatly stay again.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear tonij899, Thank you for the kind review. We are very happy that you had an enjoyable stay and found our hotel to be a GREAT VALUE! We welcome all suggestions on how we can better ourselves and we would like to share with you that we have plans on expanding our breakfast room in the near future. We are... More 

Albany, Ga.
1 review
4 of 5 stars Reviewed 3 weeks ago

Desk clerks were friendly and helpful. Room showed some age and minor damage but the bed was very comfortable. Parking was an issue one night of our stay. Overall we were satisfied with this hotel.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear philg943, We're very pleased to read you had a an enjoyable stay and the service of our team exceeded your expectations. Thank you for your kind compliments about our comfortable beds. Next time you're in Pigeon Forge, please keep us in mind. Our door's always open! Have a Merry Christmas, John Solarz More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The room size was a little small compared to other comparable places we have stayed. The cleanliness, customer service, and price were great. However, the beds were terribly uncomfortable and we did not sleep well. .

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Maria M, We would like to thank you for providing us feedback about your most recent stay with us. We are very grateful for your kind words about the cleanliness of our hotel and our EXCELLENT customer service. We are happy to share with you that more than half of our hotel has new brand new beds! We are... More 

Louisville, Kentucky
1 review
4 of 5 stars Reviewed 5 weeks ago

I love to stay at Baymont. This hotel is a great place to stay. The staff is friendly & very helpful. The rooms are nice. If you have an issue they take care of it immediately. Will stay here again.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear 567pattik, I am glad you were able to have such an overall positive, pleasant stay with us. We really value the opinions of our guests and take all suggestions seriously. It is our job to make sure you have the best stay possible and are constantly making improvements to ensure all of our guests are satisfied all of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Baymont Inn & Suites Pigeon Forge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baymont Inn & Suites Pigeon Forge

Address: 130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Pigeon Forge 2*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Wyndham, Expedia, Cheap Tickets, Priceline, TripOnline SA, Hotels.com and Tingo so you can book your Baymont Inn & Suites Pigeon Forge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Baymont Hotel Pigeon Forge
Baymont Inn And Suites
Mountain Trace Inn Pigeon Forge

62 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Bathroom (5)
Viewed
Room/suite (10)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (5)
Viewed
View from room (1)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (6)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay