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Baymont Inn & Suites Pigeon Forge

2.0 of 5 130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
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Baymont Inn & Suites Pigeon Forge
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Baymont Inn & Suites Pigeon Forge
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465 reviews from our community

Traveler rating
    171
    157
    100
    22
    15
See reviews for
226
147
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Bristol, Virginia
1 review
5 of 5 stars NEW

We ended up at this property VERY last minute. After a horrible experience with a local cabin rental in the area. We were forced to find a hotel to accommodate 10 people and 2 dogs. We called this hotel and were fortunate to get the most helpful and pleasant desk clerk, Chad Roberts. He was awesome. He gave us rooms... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Starla R, Thank you for taking the time to provide us with such great feedback! We appreciate you taking the time to recognize our AMAZING team. They all do their very best to ensure each guest has a relaxing and memorable experience while staying with us. Our front desk clerk Chad is great at his job and it's honor... More 

Lexington
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very nice, well cared for, reasonably priced place to stay. We are a mature couple with a small dog and selected a pet friendly room. The room appeared no different than any other - it was very clean, no unpleasant, cover-up type odors, well kept -- a good place at a great price.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Michael F, Thank you for writing about your experience at The Baymont Inn & Suites Pigeon Forge. We take a lot of pride in our team and their dedication to provide a Five Star service and we are thrilled you experienced just that! Thank you again for staying with us, and we hope to welcome you back again soon.... More 

Chapmanville, West Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The elevator was super scary, so we used the stairs. Unfortunately, we were on the 4th (top) floor. The bathroom only had a heat lamp, and it just didn't work well. The rooms were very clean and the staff was very friendly! This is in a good location, as well.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear stephaniemJ9855PN, Thank you for choosing our hotel on your recent trip to Pigeon Forge . We really appreciate you taking the time to review our hotel and I am pleased that you had such an overall positive experience. Please know that the elevator has since been serviced and is in proper working order. Thank you again for choosing Baymont... More 

St. Petersburg, Florida
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From check-in to check-out, the friendliness of the staff, especially Denise on the front desk was outstanding. The cleanliness of the room along with the comfort of the beds was above average. Best sleep I have had in months. The free breakfast was delicious and ample with a lot of variety. The check-out was simple and efficient. Would have stayed... More 

Was this review helpful? Yes 2
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear brendanandsandy, We are just so thrilled and honored that you felt our hospitality and service exceeded your expectations. Your glowing comments are extra special to us especially since this was your best sleep in months! Our entire staff is appreciative of such a wonderful review and we hope to provide you with another great experience in the near future.... More 

Gatlinburg, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Carpet needs steam cleaned or replaced. Not the first time using this hotel chain (and won't be the last) and have always had a great experience.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear 613ernestb, Thank you so much for taking the time and effort to write us a review. We appreciate that you have chosen the Baymont Inn Pigeon Forge several times now and that you have enjoyed our service. During this time being our off peak season we are taking advantage of that and deep cleaning all of our rooms and... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We are currently staying at this hotel and by far has been of the best experiences I've had in Pigeon Forge. It is tucked in the corner of traffic light # 3. The staff is very friendly, the rooms are very clean and nicely decorated and they serve a free breakfast. I would highly recommend to anyone traveling to the... More 

Was this review helpful? Yes 2
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear beverlyb607, We are truly honored and appreciative for such an amazing review. Our entire staff is dedicated to make all of our guests feel at home when they are at our hotel. We appreciate all the positive feedback you've provided. It was a pleasure having you as our guest and we look forward to welcoming you back to Pigeon... More 

Greenwood, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

we stayed here for 3 nights. had our small dog with us. had good place to walk furry pets and clean up bags provided. room very clean. staff great. breakfast wonderful. fresh fruit and warm foods too. we will return again.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear beverlyb607, On behalf of our entire staff, I would like to take this opportunity to thank you for choosing the Baymont Inn & Suites as your destination during your recent visit to Pigeon Forge. We are proud of the reputation we have established and are so happy your stay was so memorable. We appreciate your 5-star rating and high... More 

Coastal South Carolina, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

Good experience. The desk clerk was especially friendly and the location is great for getting around the area.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear cottonh2015, We are truly happy to know that you enjoyed your stay with us! Thank you for taking the time to share your feedback with us here on Trip Advisor. We hope this will be one of many stays with us! God Bless, John Solarz More 

Pigeon Forge
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

Me and my spouse are planning to return to this Inn because of its location and it being clean and pet friendly. It also has a Mel's Diner across the road which is a wonderful place to eat. Everything is in walking. Love our room!.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Sarah C, We are so very glad that you had a wonderful experience with us! We are delighted that you loved our clean and pet friendly rooms as well as our location. We hope that you will be able to join us again soon for another amazing visit! Good Bless, John Solarz More 

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Additional Information about Baymont Inn & Suites Pigeon Forge

Address: 130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Pigeon Forge 2*
Number of rooms: 99
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Also Known As:
Baymont Hotel Pigeon Forge
Baymont Inn And Suites
Mountain Trace Inn Pigeon Forge

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