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All 94 Pigeon Forge hotels

Baymont Inn & Suites Pigeon Forge

2.0 of 5 Hotel   |   130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
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Ranked #31 of 94 hotels in Pigeon Forge
A recent review
4 of 5 stars reviewed yesterday
Shannon W Cincinnati, Ohio
  • Overview
  • Reviews (371)
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  • Room tips (36)
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371 people have reviewed this hotel

Traveler rating
    134
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    80
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    11
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192
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
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English first
Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

Whoever trained the staff at this location needs to train the staff at all locations. They were absolutely wonderful! We thought we had a problem with the flat screen TV and the maintenance guy showed up within minutes, and turns out the cord was just not plugged into the tv all the way. From the ladies at the front desk... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Staff was friendly, but hotel is sad. Pool area!! Yucky!!! Rooms are smelly. Outside areas are dirty. Don't plan to stay there again. Too many competitors for them to not take their business seriously.

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear marysewandsew, Thank you for taking the time to provide feedback about your most recent stay at Baymont Inn & Suites Pigeon Forge. I am sorry you feel we did not meet your expectations and please accept my apologies if you experienced any inconvenience. Please know that both our indoor and outdoor pools are cleaned on a daily basis every... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

This was a great place to stay. The staff was great and the place was very clean. Near a lot of amusement parks and I can't wait to take my daughter back. They staff put everyone at ease and that .made the other visitors friendly. Love this place

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Katelynn D, Thank you for such a lovely review of Baymont Inn & Suites Pigeon Forge. We are delighted you LOVED our hotel and were very pleased with the customer service provided to you and other guests as well. We hope we will be your home away from home each time you feel you need a "much needed break."... More

talcum ky
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed this weekend for the fourth of july,it was our first time staying at this motel and was very satisfied.the staff were very friendly and helpfull,the rooms were clean,bed was comfortable.and was able to bring my dog for just 10 xtra dollars a night.also conviently located to gas stations,resturants,the island just across the road,and the harley shop outback!!! Will... More

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear kymommy40, Thank you so much for writing us a review from the mobile version of TripAdvisor! We appreciate you giving us the opportunity to provide you accommodations and we couldn't be happier to know that you we met your expectations. Again, thank you for your business and all the positive feedback you've provided. It was a pleasure having you... More

Marion, Ohio
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well, we stayed here the last 2 nights of our vacation and I really wished we would've stayed the whole time here! We had to check out of our other hotel and this place was a life saver! The rooms are clean, the outside pool was great n clean, the indoor pool was awesome! The staff was very friendly and... More

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Williamhorn20, Thank you so much for such an outstanding review of our hotel! We are very happy we were able to make the rest of your vacation enjoyable. Our staff is very caring and we are glad that you were able to enjoy our pools and found our rooms to be clean. We hope to continue giving you amazing... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Me and the family stay here for the 4th of July Weekend for a last min trip .Staff was great and the Breakfast was good as well. Location was near many great attractions Will Stay again in future!!!!!!

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Jennifer T, Thank you for such an amazing review! We are so glad you had a great time during your stay with us, and that you were able to enjoy our great service, breakfast and location. We look forward to welcoming you back in the near future! God Bless, John Solarz More

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Additional Information about Baymont Inn & Suites Pigeon Forge

Address: 130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Pigeon Forge 2*
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Also Known As:
Baymont Hotel Pigeon Forge
Baymont Inn And Suites
Mountain Trace Inn Pigeon Forge

60 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
OPEN! The newest Baymont Inn & Suites, in the heart of Pigeon Forge, Tennessee is now open and ready for you. We are happy to open with a completely remodeled hotel, new management, new staff and hometown hospitality. We are dedicated to making our Baymont Inn & Suites, your home in the Smoky Mountains. We look forward to having you as our guest and to welcome you to our Baymont family. we are waiting for you.......... ... more   less 
Number of rooms
99

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