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Baymont Inn & Suites Pigeon Forge

2.0 of 5 130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
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Baymont Inn & Suites Pigeon Forge
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Baymont Inn & Suites Pigeon Forge
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457 reviews from our community

Traveler rating
    166
    155
    99
    22
    15
See reviews for
221
144
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (457)
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    (104)
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Pigeon Forge
1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my spouse are planning to return to this Inn because of its location and it being clean and pet friendly. It also has a Mel's Diner across the road which is a wonderful place to eat. Everything is in walking. Love our room!.

Review collected in partnership with Baymont Inn & Suites

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Edgewood
1 review
1 of 5 stars Reviewed 4 days ago NEW

This place was loaded with hair all over the room. There was makeup on the pillow case. Very nasty.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear javelles, As you can see from other reviews the cleanliness of our rooms is something that is most often complimented on, and we take great pride of this at our hotel. We would like to know what room you stayed and if this review was even posted for the right Baymont location as we are located in Pigeon Forge.... More 

Johnson City, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We decided last minute to take a mini family vacation. I like to compare and check several places before I choose a place. We brought my little dog and our 16 year old so had to have pet friendly and wanted either two bedrooms or adjoining rooms so we could have plenty of space. After comparing several, I decided to... More 

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear cheryllsr, On behalf of our entire staff, I would like to take this opportunity to thank you for choosing the Baymont Inn & Suites as your destination during your recent visit to Pigeon Forge. We are proud of the reputation we have established and are so happy your stay was so memorable. We appreciate your 5-star rating and high... More 

1 review
1 of 5 stars Reviewed 1 week ago

We first thought the room wasn't bad for the price and then we turned on the lights! The blanket on one bed had a place that was so hard it wouldn't even bend! (Yuck) We are adults and my husbands mother worked housekeeping for years and told us what that was on the blanket!! You would think cleaning ALL linens... More 

Was this review helpful? Yes
Albertville, Alabama
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed in many different hotels in the tri-city area and we try to give an honest and fair review of our stay. We also like to try a new hotel on each visit. On our Christmas trip to Dollywood this past December, we decided to try the Baymont Inn & Suites at 130 Wears Valley Road, Pigeon Forge.... More 

Was this review helpful? Yes 2
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear GBledsoe, Thank you so much for your thorough and honest review of your recent stay with us. I’m so glad to read that you enjoyed your stay with us and would recommend us to others. We absolutely value exceptional customer service so I am thrilled that this was your observation. I apologize for any inconveniences you experienced with our... More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

There was hair in the tub on arrival. There was a brown substance on back on toilet at check in. There were stains on wall in bathroom and wall outside bathroom. Hair and dirt ring stain in jacuzzi. The bed mattress was sunk in the middle and felt like springs were in back. The floor may have slept better. The... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Guest, I am sorry to see your poor perception of our property and saddened on your impressions on the guest room - did you let any of our staff know of your concerns? The cleanliness of our rooms is normally something we get high marks and ratings, as you can see from other reviews. We would like the opportunity... More 

Hamilton, Ohio, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I agree with several other reviews. The hotel is located at the corner of The Parkway and Wears Valley Rd. This puts you within walking distance of a lot of things to do. This is also a major intersection and thus contributes to a considerable amount of road noise during the peak traffic times. (Just something to be aware of... More 

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear David W, On behalf of our entire staff, I would like to take this opportunity to thank you for choosing the Baymont Inn & Suites as your destination during your 7 day visit to Pigeon Forge. We are proud of the reputation we have established and are so happy your stay was enjoyable. We appreciate your high remarks about... More 

TN
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our family took a short trip to the mountains to enjoy the holiday lights and sounds of Pigeon Forge and Dollywood. My parents booked the Baymont since it was right in town and close to shopping and attractions. We are a family of 4 (me, my husband, and two daughters {ages 1 and 5}) and we had an adjoining room... More 

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Humphres, Naturally we strive for excellent reviews so your comments are indeed disappointing. Our team strives to ensure that our guests received attentive service throughout their stay which includes making any necessary efforts to address concerns or needs when we have the opportunity. I apologize if our exterior hotel entry is not to your satisfaction - we are advertised... More 

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Additional Information about Baymont Inn & Suites Pigeon Forge

Address: 130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Pigeon Forge 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Baymont Hotel Pigeon Forge
Baymont Inn And Suites
Mountain Trace Inn Pigeon Forge

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