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Baymont Inn & Suites Pigeon Forge

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130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
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Baymont Inn & Suites Pigeon Forge
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Baymont Inn & Suites Pigeon Forge
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475 reviews from our community

Traveler rating
    178
    158
    101
    22
    16
See reviews for
232
150
7
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (114)
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Georgia
Senior Reviewer
8 reviews 8 reviews
1 of 5 stars Reviewed 3 days ago NEW

I usually like bayonets as a cheap clean place to stay for 1 night. This was the exception, it started with a rude desk clerk, then the bathroom wasn't clean. There was yellow sticky fluid in front of toilet on floor. My wife cleaned the bathroom before she would use it. It took 3 remotes to operate an out of... More 

Was this review helpful? Yes
Philadelphia, Tennessee
1 review
5 of 5 stars Reviewed 5 days ago NEW

Nice and clean. Staff helpful and informative. Denisse and Brenda checked us in answers our tourist questions happily. The Indoor pool was very clean and kept stocked with towels. We needed extra blankets and they were brought to us quickly. Wifi worked well and hot bar was kept stocked. Had a great family getaway. Will stay again.

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Denise H, Thank you for choosing Baymont Inn & Suites on your recent trip to Pigeon Forge. We really appreciate you taking the time to review our hotel and we are pleased you had such a positive experience. We take a lot of pride in our team and their dedication to provide a Five Star Service. Again, thank you... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Some of the most friendly and helpful staff I have ever meet at a hotel! They really do care for you here and nice to talk to people who can speak English for a change unlike most hotels now days. The room was great and very clean furnished with everything you could need. Will stay here again next time.

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Gandolf-and-Frodo, Thank you so much for writing us a review from the mobile version of TripAdvisor! We are just so thrilled that you enjoyed our hospitality and that the friendliness of our staff exceeded your expectations. We appreciate you choosing to stay with us and we are already looking forward to your next visit to provide you with another... More 

Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay and will definitely go back. The room was very nice and clean. The staff was extremely nice and helpful especially Denisse,Brenda and Eric. Thank you for making my stay very comfortable.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Josh B, Thank you for reviewing Baymont Inn & Suites Pigeon Forge. It was our pleasure making your stay comfortable and we are delighted that your stay with us was 'excellent!' We very much appreciate you naming several of our team members by name. I will be sure to share your kind words with them, as they will be... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was friendly and the rooms were clean with very reasonable rates. My kids had a great time in the pool which was very clean, we noticed that the staff cleaned the pool and grounds daily. We loved the location and will stay again.

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Tina H, Thank you for your review! We here at the Baymont Inn & Suites Pigeon Forge strive to be as accommodating and personalized as possible with each of our guests, to provide a comfortable stay. We take pride in our hometown hospitality. Thank you for taking the time to review us, and we hope that you will stay... More 

Asheville
1 review
3 of 5 stars Reviewed 3 weeks ago

With the exception of being put in a room where it sounded like you were at a NASCAR event the 2 night getaway was fun. Room was clean and breakfast was o.k.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Nick A, Thank you for taking the time to write a review regarding your recent stay at Baymont Inn & Suites Pigeon Forge. We are glad to hear that you enjoyed our clean rooms, as well our FREE HOT breakfast. Please accept our apologies for the inconvenience you encountered regarding noise, which occurred during your stay with us. Kindly... More 

Smyrna, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We took a spontaneous trip to Gatlinburg this weekend; therefore, we had no plans of where to stay! We pulled into Baymont before turning around to go check a couple of other places in Pigeon Forge that night because the sign caught our attention with the magical words of "Free WiFi!". I'm so glad we did! My husband went into... More 

Was this review helpful? Yes 1
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear antigone1984, Thank you for your wonderful review of our hotel. I will be sure to share your positive feedback with my team; they will be excited to hear that their service and the hotel’s FREE Wi-Fi, HOT breakfast, and our really nice rooms made your stay unforgettable! We hope to welcome you back again when your travels bring you... More 

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