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Quality Inn Parkway

2.0 of 5
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2162 Parkway, Pigeon Forge, TN 37863
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Quality Inn Parkway
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Ranked #50 of 94 Hotels in Pigeon Forge
A recent review
3 of 5 stars reviewed yesterday
Kelly S Aiken, South Carolina
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140 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aiken, South Carolina
Level Contributor
129 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed yesterday NEW

Our dog-friendly room smelled like smoke, the cleaning was subpar. What happened? We were here two years ago and loved it! Hopefully the construction is what has everything in flux. There was water all over the back entrance from either an ice machine malfunction or the rain that only had a yellow sign beside it and there was mattresses and... More 

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Millbury, Ohio
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

This Hotel is Awesome. Breakfast was Great. Their Pool is Awesome. Only wish the Kids had A certain time they had to be out. We wanted to use the pool in the Evening. But to many kids. All the way up till Midnight.

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QualityInnParkway, General Manager at Quality Inn Parkway, responded to this review

Thanks for the review. We value your input .We hope to see you again soon. More 

4 of 5 stars Reviewed 1 week ago NEW via mobile

1. Great prices 2. Staff was really professional, friendly 3. Room was very clean, comfortable beds, big bathroom 4. The pool was clean, located behind the hotel so more private 5. The hotel is located beside a winery...which is awesome

Was this review helpful? Yes 1
QualityInnParkway, General Manager at Quality Inn Parkway, responded to this review

Fabulous! We are glad you enjoyed your stay. Thanks for the awesome review. More 

Sevierville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Outside pool had opened up and is open for the season. For our next trip there will be a wading pool with water toys for the children. There will also be a big slide for the older kids. This winter there will be a new indoor pool. I will be back at this hotel because the cost is great and... More 

Was this review helpful? Yes 1
QualityInnParkway, General Manager at Quality Inn Parkway, responded to this review

PERFECT! Thanks for the great review. Hope to see you again soon. More 

Gatlinburg, Tennessee
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The pool is open. The kids love it. The location is really good. Close the the Island and the Five oaks Outlet Malls. The Titanic is right next door. I felt like this place was in the heart of everything Pigeon Forge has to offer!

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QualityInnParkway, General Manager at Quality Inn Parkway, responded to this review

FANTASTIC! We put a lot of time and money into the new pool. We are glad you enjoyed your stay. Please remember us for any future vacations. More 

Franklin, North Carolina
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I liked the fact that this hotel was at the side of the parkway, but what I didn't like was the fact that the pool was shut down for maintenance and they didn't tell us. The price was all right. At breakfast the next morning the lady was a little un-polite in rushing us to get out of the dining... More 

Was this review helpful? Yes 1
QualityInnParkway, General Manager at Quality Inn Parkway, responded to this review

Thanks for the review. We value your input. Please accept our sincerest apologies on the pool and the breakfast attendant. We are in the process of renovating the outdoor pool as well as adding and indoor pool. More 

Hamilton
2 reviews
2 of 5 stars Reviewed May 26, 2015

No Pool. Under construction. Did not know when booked. Housekeeping would not even empty left over coffee or throw away coffee filter. Had no coffee on last day of visit. Large Jacuzzi Suite. Only one chair. No table. Would not recommend.

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QualityInnParkway, General Manager at Quality Inn Parkway, responded to this review

Thanks for taking time to post this review. Our staff is always here to try to take care of any issues you have if they are brought to our attention. Please accept our sincerest apologies on the pool. We will look into the matter. More 

Travelers are raving about these Pigeon Forge hotels

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

We decided to come down a day early to Gatlinburg last minute so we wanted to stay in Pigeon Forge for a night. This hotel had decent reviews and the price was right so we gave this hotel a shot. When we got there, we noticed right away the pool had a tarp or something on it and it was... More 

Was this review helpful? Yes 1
QualityInnParkway, General Manager at Quality Inn Parkway, responded to this review

Thanks for taking the time to post this review. Our staff is usually really good about taking care of any issues that might come up if they are brought to our attention. Sometimes depending on staff or if the hotel was full the night before the guest might have to wait a few minutes past check in. Please accept our... More 

Hemet, California
Level Contributor
158 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
2 of 5 stars Reviewed May 5, 2015

Service was great. Rooms are in need of remodeling. No pool. But does look like they are putting in a new spa. Breakfast was all high carbs. No sausage unless you want it in gravy. We got this hotel using points..oh well

Was this review helpful? Yes 1
QualityInnParkway, General Manager at Quality Inn Parkway, responded to this review

Thanks for taking the time to post a review of your recent stay. We were glad to hear that your service was excellent. Our staff strives to address any issues that may come up during your stay. Breakfast is a bit hearty. Biscuits & gravy,waffles,eggs,cereals,oatmeals,donuts. More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 3, 2015

We decided to leave a day early for our cabin getaway. We arrived around 1:00am. The room rate was reasonable and the room very clean. The only issue is that the breakfast was a let down. I recommend this hotel and would stay again in the future.

Was this review helpful? Yes
QualityInnParkway, General Manager at Quality Inn Parkway, responded to this review

Thanks for posting a review of your recent stay. We are so sorry about the breakfast, we plan to address the situation. Please remember us for any future stays. More 

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