I made at least five calls to the main number to contact my 79 year old mother that was staying there. I called RCI, who "timeshared" the place, and they said they couldn't give me a contact number, I'd have to look it up in the phone book. I had the number, I had a confirmation number, and they still... more

We, too, are owners at Oakmont and have had extended family vacations there for several years. There are many things we truly appreciate about this resort. It's close to the frenzy of Gatlinburg & Pigeon Forge, yet set back on a secondary thoroughfare. Once we learned some of the local 'ins & outs' for traffic, we just bypass all that... more

We exchanged a week in Hawaii for a week in Tennessee... big mistake. This place is nothing more than a renovated apartment complex. The place is pretty run down/old. There are very few amenities... I guess I wouldn't be so upset if they changed the name from "Oakmont Resort" to "Oakmont Motel". It is right off a busy road. Our... more

Staff were particularly friendly and helpful. Nancy in Guest Services really stands out. She was very enthusiastic and eager to share her opinions and that of other guests in giving advice for restaurants and entertainment activities, and there were opportunities for lots of discounts. Accommodations were roomy and clean, and units were well-supplied. From some of the negative prior comments,... more

My mother-in-law is a RCI time share owner of a unit t Oakmont since 1990. The family vacations here every summer. We rent additional units to accomodate all of us. We also drop in occassionaly for an couple day stay. This place is wonderful. It is an older resort but is continually being updated. They have a clean pool, kiddie... more

As an owner for over 22 years I have seen my little resort grow. I can understand how non owners might be a little disappointed with an exchange to oakmont. We are a very simple resort. If you are looking for high end amenities we do not have them. If you are looking for valet type services we do not... more

We arrived at the resort on Saturday afternoon and was greeted by a friendly clerk who had everything in order and handed me the two keys to the room. We are owners and this was our first visit. We stayed a week and enjoyed every bit of it. We went to our room and found it to be clean and... more

March 2008 I have booked one week to stay and already paid. So we went up early to make sure we had a ground floor and to check everything out, do to handicap, the people were rude and had put us on the 3rd floor did not want to help us in any way . and said they could not... more

I travel with my parents ( I'm 18) who are owners and we are very pleased with each and every experience. While not as fancy and classy as other resorts we've been to, this is my all time favorite. Let's start with location. It is EXCELENT!! Everything is so close. Alot of restaurants, shopping, family fun (go karts, putt putt,... more