I do NOT recommend this hotel to anyone! Southern Hospitality is OUT THE WINDOW here! The reviews I've read on here have a common theme. Book using priceline (as I did) and you are treated rudely and given a dumpy room. Those who booked using them directly gave a good review. Hmm.... The hotel appeared to be ok from the... more

I booked this hotel through Priceline's "Name Your Own Price" method. I got the room for around $50 per night including fees. I was disappointed to see an offer on the lighted marquee offering rooms for $39 per night - but oh well. The hotel appears nice from the outside and even my first impression of the room was ok.... more

My mother, aunt and I do a week in pigeon forge every year. This is the first time, we stayed here but we loved it. I called around trying to fine a good place that had everything we wanted. We wanted a pool, jacuzzi and a private balcony. I spoke with Shirley on the phone and she was very sweet.... more

my husband and I has just returned home from our 3 night stay we have stayed 3 other times befor we had a nice time at each stay and everone treated us nice it was clean the house keeping did a great job in keeping it clean ever day the ones that worked at the front desk was very helpfull... more

Lady at the front desk was not nice when i called to change my room from a queen to two double beds. Almost sounded disgusted that i went thru Priceline! Upon our arrival found our room was extremely run down! There was a hole or indention in the wall where possibly someone had rammed their head into it! The wallpaper... more

We stayed here for 5 nights in August. I did not expect much considering we had only paid £175 for the five nights for 3 of us. We were pleasantly surprised. The room was very clean and housekeeping came daily. Towels were changed daily. Cathy in reception was very helpful and friendly. The swimming pool is well kept adn welcoming... more

This place is a dump! They basically told us we should have called them first and not went through priceline. We got a room with holes in the wall and the wallpaper peeling. They charged for ICE! The old woman at the counter wan unfriendly and rude. We wanted 2 beds instead of one and they charged us an additional... more

I booked through priceline which was my first mistake. When I got to the hotel the lady at the front desk acknowledged me and said that I had upgraded my room to the king suite and there was going to be an additional charge of $20 per night. I told her that I never upgraded my room, I never authorized... more

We generally stay at a Hampton Inn when we travel.. so we don't stay at fancy places. The rooms have an '80's style and very little storage. The beds are stiff, the pool is small. The "breakfast room" is small and the breakfast items are not appetizing. They offered frozen biscuits with gravy. The gravy is made by an attendent... more