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Music Road Resort Hotel

3.0 of 5 303 Henderson Chapel Rd., Pigeon Forge, TN 37863
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Music Road Resort Hotel
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Music Road Resort Hotel
Music Road Resort Hotel
Music Road Resort Hotel
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500 reviews from our community

Traveler rating
    305
    132
    31
    15
    17
See reviews for
238
104
8
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago

This hotel is not worth the money. Check in time is 4pm even after requesting early check in they still did not have our room ready until 6pm. Our 1st night after finally getting in went smoothly but the 2nd night the room adjoining ours gets occupied with people trying to get thru the locked door, screaming and shouting. We... More 

Was this review helpful? Yes
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear Sandie H, We are very sorry that you stay was not all you hoped it would be, more importantly, I am sorry that we let you down. Your feedback will help to change several procedures like double-checking our online travel agent bookings to make sure that we know you may arrive early or that you prefer a room at... More 

Suwanee, Georgia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was quiet, beds are comfortable. Shower water pressure needs improvement (stayed on top floor). Breakfast buffet line is slowed by coffee station being at the start of the line rather than elsewhere in the room. Lack of lobby TV and/or bar was odd, given how spacious the lobby is. Nice sitting area; fireplace.

Was this review helpful? Yes
Nashville, Tennessee
Top Contributor
115 reviews 115 reviews
16 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Every year I keep expecting a better experience on this yearly business trip and every year I walk away with just another average stay. The rooms are usually pretty nice and clean. The breakfast is average and the staff is usually a rotated gallery of people who act like it's their first day on the job. I want so badly... More 

Was this review helpful? Yes 2
Farmington, Missouri
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights and would say it was a pretty standard hotel, with standard accommodations. We got the room on sale, which was a queen double and I will say that it was the largest standard double room I have stayed in and even included a double sink which was great in the morning. Breakfast was simple,... More 

Was this review helpful? Yes 1
Trenton, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Service is great at Music Road. The beds are comfortable. Everything is clean including the bathrooms. Restaurants are close by giving you a great choice of food. Breakfast is much more than a roll and coffee. We have stayed at Music Road several times.

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Paris, Kentucky
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel and it is decorated very nicely. The location is very good as well, but the only downfall, is that the price is too high for the area. There are usually many other better deals in the area.

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Kenton, Tennessee
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 4, 2014

The room was very clean as was the bathroom. The microwave and fridge came in handy for popping corn, warning leftovers, and cooling drinks. The bed was not the most comfortable or least comfortable I've slept in. The location is terrific. It's near shopping, shows, movies, and more. The breakfast was good too.

Was this review helpful? Yes 1
Durham, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2014

My husband and I stayed at the Music Road Hotel during a four day conference in Pigeon Forge in October 2014. We had an exceptionally nice stay in a very comfortable standard room, plenty of space, nice amenities, very nice hot breakfast bar each morning. We look forward to staying there again when we visit Pigeon Forge.

Was this review helpful? Yes 2
Clarksville, Tennessee
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 1, 2014

I traveled to Pigeon Forge Oct. 16-18, for the NCUA Elected Leaders Conference, This is my second year attending. My room was secured by the Credit Union in which I serve on the Board of Directors, using a master account. Upon my arrival the clerk ask for a credit card for incidentals, which I provided. On the 18th I checked... More 

Was this review helpful? Yes 4
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear Kenneth D, You have every right to be upset about this situation. As we explained in our call with you, our clerk was in two screen at the same time and applied payment to the wrong screen. He should have only worked on one record at a time. We have never had this happened in the 25 years we’ve... More 

London, Canada
Top Contributor
99 reviews 99 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 21, 2014

Checked out this morning after three great nights. Hotel is in a good location, with a pharmacy nearby and plenty of places to eat. Every area we entered throughout the hotel was clean. Front desk was helpful. Breakfast was better than average for hotel food but variety was lacking. We didn't use the trolley but saw it many times throughout... More 

Was this review helpful? Yes 2
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Additional Information about Music Road Resort Hotel

Address: 303 Henderson Chapel Rd., Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Music Road Resort Hotel 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Hotel Music Road
Music Road Hotel
Music Road Pigeon Forge
Hotel Style:
#9 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
#17 Business Hotel in Pigeon Forge

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