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All 94 Pigeon Forge hotels

Music Road Resort Hotel

3.0 of 5 Hotel   |   303 Henderson Chapel Rd., Pigeon Forge, TN 37863
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89%
Ranked #9 of 94 hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
J_Alan2013 Tennessee, United States
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  • Reviews (457)
  • Photos (188)
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  • Room tips (123)
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457 people have reviewed this hotel

Traveler rating
    280
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Tennessee, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had a great stay at the Music Road. The pool was wonderful with the slide and diving board. They also keep the pool open later than most hotels which is enjoyable. The room was clean, the service was friendly and the breakfast bar was very good. We plan on staying here again soon.

Was this review helpful? Yes 1
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear J_Alan2013, We are thankful you chose Music Road Resort and we are so very pleased that you enjoyed your stay. Sounds like you appreciated our outdoor Water Park Summer hours (seasonal), as we do keep it open to guests until 11pm. Many find it relaxing to return to the Hotel at the end of a day in Pigeon Forge,... More

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a good value for the money. I was impressed by courteous and helpful attitude of every staff member that we encountered. The complimentary breakfast is decent, but by Day 3 my kids wanted sometihng different. The indoor/outdoor pool was very nice. My 11 year old and 7 year old never got tired of it. There is no fitness... More

Was this review helpful? Yes
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear SweeneyfamilyNC, Thank you for choosing Music Road Resort, we are glad you enjoyed our friendly service, and that your family enjoyed the convenience of our spacious rooms and family friendly Water Park. Our fitness center is located within the Inn, and is open to guests 24 hours a day, 7 days a week. We also have arcades, located in... More

West Virginia
Contributor
20 reviews 20 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 10 nights in the 2 bedroom suite...family of four...the balcony overlooked the parking lot and pool area..it was wonderful..the rooms were spacious and the beds were so comfortable. Loved going outside and seeing all the wildlife behind the hotel overlooking the river..we saw squirrels..groundhogs..and so many birds..very calming area after breakfast..The outdoor pool and lazy river... More

Was this review helpful? Yes
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear TLC4EP, Wow, thank you so much for sharing your experience at Music Road Resort! We are so glad you enjoyed your stay and all of the accommodations at our Hotel. If you stayed with us for 10 nights you probably took the chance to see a lot of the attractions surrounding the Hotel. Sounds like you had a really... More

Knoxville
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed here 3 times,twice this year. They have gave us a 15% off every time. The hotel is nice and clean. The front desk is open all night. We have gotten the king room with the jacuzzi and it has always been clean and up to date. The pools are also nice and the indoor is open 24... More

Was this review helpful? Yes 1
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear Volfan20, It’s always a treat to hear from our return guests who share their experiences at Music Road Resort. It sounds like you enjoyed your spacious King room accommodations as well as our water parks and complimentary breakfast, and that makes us so happy! Thank you so much for your review and we are looking forward to seeing you... More

Orlando
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family decided to take a vacation to somewhere that we had never been before, and decided on Music Road Hotel and Inn in Pigeon Forge. We couldn't have made a better decision. The atmosphere was wonderful and welcoming. The staff couldn't have been more polite if they had tried. Every employee that my family encountered had a smile on... More

Was this review helpful? Yes 2
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear BeachReed, You have said many wonderful things about Music Road Resort, and we couldn’t be happier that you and your family had such a wonderful time staying with us! Thank you for choosing Music Road Resort and we hope, very much, you will come back soon for another visit! Yours in Hospitality, Management More

North Olmsted, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The room is nice and the kids liked the pool which is open till 11:00, but the indoor pool is open 2 hours (nice). The breakfast had a lot of items to choose from. The trolly stop was right by the hotel. Overall a nice place to stay.

Was this review helpful? Yes 1
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear Ihirz, We’re so glad you enjoyed your stay. Just for clarification on your review, our indoor pool is open 24 hours a day, 7 days a week, which is perfect for relaxing or having fun at any moment. And yes, the outdoor water park is open until 11pm (seasonally). We hope to be seeing you and your family again... More

Henderson, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Brandon, the front desk worker was terrible at his job and provided a horrible experience for us. This is what happened: We had already reserved a stay for here about a month before our stay. When we got there Brandon checked us in. We went up to our room and looked out the window and saw our terrible view, then... More

Was this review helpful? Yes 1
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear Sam O, We are very sorry for your dissatisfaction, we have had so many compliments on Brandon…so until I investigate this situation, I am unable to comment. Your wait time and being moved to a room next to an elevator is not normal for Music Road. We are glad that you were pleased with your accommodations at the Inn.... More

ohio
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We have stayed at this hotel many times while on vacation. The lobby is beautiful, they serve a great breakfast with a nice variety of foods and beverages, and the staff is very quick to replenish when things run low. We stayed on the top floor in a fireplace room with a river view, the view was gorgeous, you could... More

Was this review helpful? Yes 2
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear welovethesmokies1, Thank you so much for being a return guest and writing such a great review! Everyone at Music Road Resort is dedicated to providing our guests with top quality, friendly service, and we do everything we can to make your stay here wonderful. We are looking forward to seeing you on your next visit to Pigeon Forge! Yours... More

Roanoke, Virginia, United States
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hot breakfast bar. Nice quiet room overlooking the river. Location is perfect, in the middle of the "strip" and close to lots of shopping, entertainment and dining options. We came for our 10th anniversary but will come back again. Room was clean, staff very friendly and helpful.

Was this review helpful? Yes 3
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear Col_HH, Happy 10th Anniversary from Music Road Resort! We’re honored to have helped you celebrate such a happy occasion, and we’re so glad you enjoyed staying with us. We wish you many more Happy Anniversaries. Come back again soon! Yours in Hospitality, Management More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only problem is only 2 elevators for a busy hotel, the waiting time is kinda long. Staff and rooms are great! Very good air for hott summer days. Best benefit is the free daily breakfast and beautiful patio with a creek and wildlife.

Was this review helpful? Yes 2
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear Mattatrab, We are glad you enjoyed your stay with us this summer; it has been a hot one indeed. Hopefully you also got to enjoy our Water Park, as it is always cool and inviting, as well as a fantastic way to unplug and have some fun. We are also very happy you enjoyed our deluxe complimentary breakfast and... More

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Additional Information about Music Road Resort Hotel

Address: 303 Henderson Chapel Rd., Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Music Road Resort Hotel 3*
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Also Known As:
Hotel Music Road
Music Road Hotel
Music Road Pigeon Forge

188 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Pigeon Forge #8 Business Hotel in Pigeon Forge #13 Family Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
In the heart of action-packed Pigeon Forge, Tennessee, with a beautiful view of the Smoky Mountains, Music Road Resort Hotel offers first class accommodations and delightful southern hospitality. With its large, luxury guest rooms, Music Road Resort Hotel provides private balconies overlooking the river, a deluxe breakfast, and endless fun and relaxation at our seasonal outdoor water park and 24 hour indoor heated pool and hot tub. Escape to Music Road Hotel for an unforgettable Smoky Mountain experience! ... more   less 
Number of rooms
163

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