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Mountain Vista Inn & Suites

2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
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Mountain Vista Inn & Suites
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167 reviews from our community

Traveler rating
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    122
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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RALEIGH
Top Contributor
56 reviews 56 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

The room was not clean. We didn't stay our entire time booked due to finding bed bugs. Was not happy at all with the lack of response of the hotel to me contacting them via email regarding the bed bug issue. The overall problem is lack of cleanliness of the entire facility from the elevator to the rooms. I do... More 

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Xenia, Ohio
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel was horrible. Dirty, dingy, no windows or A/C in half the rooms of the three room suite. There were holes in all the sheets and blankets. An initial inspection didn't reveal any bedbugs, but as soon as we laid down to go to sleep, the bed was covered in them. It was the grossest thing I have ever... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

This place is not where you wanna stay. The rooms are nasty. The whole place looks like it belongs in the projects. There was cigarette butts in our floor when we checked in. The bathtubs were nasty. The indoor pool looks like pond water. Never ever stay here again.

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Pulled back the sheet and the boxspring had a nasty stain going down the side; sheets, pillow cases and towels had stains; wash cloths hanging were worn and one was truly dingy gray. Floors were filthy; bathtub was disgusting with black stains and hairs; the windows were so dirty that you couldn't see through them; dead bugs in the bathroom... More 

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Kingsport, Tennessee
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were looking for a cheap place to stay near the Island in Pigeon Forge and that is exactly what we got. It was clean but very dated. We were here on the weekend so there was places to park at the bank next door, but during the week, not sure where you would have to park. When they say... More 

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Chattanooga, Tennessee
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed January 30, 2015

My family and I stayed a week in this motel and was the worst decision ever!!! We got a suite with double rooms/beds. The floors were filthy, the bathroom is so tiny you pretty much have to get in the shower to close the door. The tub was black and I would not even bathe my 3yr old in that... More 

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1 review
3 of 5 stars Reviewed January 26, 2015

My new husband and I were staying in Pigeon Forge for our Honeymoon, the night before we stayed at the best western, which was beautiful, but after check out did exploring and wanted to stay another night. We pulled into Mountain Vista and got a jacuzzi suit for 65$ after tax. We got to the room, very very spacious. Almost... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 11, 2015

We got the presidential suite on the 7th floor. I should of known it was going to be bad when we walked off the elevator and seen couches and mattresses piled up in the hallway outside the door. nothing in this room says presidential suite! The room was dirty, cold, and inadequatly stocked. Tip bring your own towles! They didnt... More 

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Bonifay, Florida, USA
Contributor
18 reviews 18 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 6, 2015

On our recent visit to Pigeon Forge we decided to stay another night. My husband just pulled into a motel and it happened to be this one. The room was more expensive than I thought it should be and in poor shape. The room had a smell that gave me a headache. We couldn't decide if it was a strong... More 

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Asheville, North Carolina, United States
1 review
1 of 5 stars Reviewed January 4, 2015

The worst place I have ever stayed. Room was gross, dirty, dated and unsafe. Elevator was out of order. Someone vomited outside our room. Burn holes everwhere. Beware, save your money and sleep in your vehicle.

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