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All 93 Pigeon Forge hotels

Mountain Vista Inn & Suites

1.5 of 5 Hotel   |   2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
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Mountain Vista Inn & Suites
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Ranked #90 of 93 hotels in Pigeon Forge
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  • Reviews (137)
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137 people have reviewed this hotel

Traveler rating
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    6
    8
    12
    103
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Quite possibly the absolute worst place I have ever checked into in my life. However, our stay was brief. Walked into first room. The door was standing open. Filthy floors, no linens on the bed, none of the lights worked, stains on carpet and couch. Absolutely disgusting. Was given a second room only to find it the same way. We... More

Was this review helpful? Yes 1
Grenada, Mississippi
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in the 3 room suite.. 3 rooms, 3 beds, 3 tvs, a desk, microwave, refrigerator.. internet was not working either times we stayed.. we stayed 1 night each a week apart.. breakfast.. we paid around $88 during weekday with coupon book.. seriously 88 dollars for 3 rooms.. you have no room to complain!!! food was good and fresh..walking... More

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Pigeon Forge, Tennessee
1 review
1 of 5 stars Reviewed 3 weeks ago

I have stayed in some dumps in 3rd world nations, this place beats them all. What a dump. It is old, smelly and just plain nasty. All the review that say terrible are 100% true. I stayed in room 107, a supposed 2 bedroom suite. I thought I hit pay dirt, a 2 bedroom suite in a hotel with a... More

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Savannah, Tennessee
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

The pics on web page are false!!!!. This place is old an nasty. Rooms not worth 50.00 a night much less the 109.00 we paid. Nothing like we thought. Only thing good was the nice housekeeper. Our family does not recommend!!! Took 3 days for our water to get cold in the wore our mini fridge. Microwave didn't work. No... More

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Pigeon forge TN
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

This is THE absolute hotel I've ever stayed in. They were cleaning the room when we arrived, upon entering the carpet had not been thoroughly vacuumed, sheets and bedding were dirty, there is a hole in the ceiling of the bathroom and a hole in the wall of the bedroom. When I asked for new, clean sheets the lady at... More

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Abingdon, Virginia
1 review
1 of 5 stars Reviewed 4 weeks ago

The rooms are nasty! Should have known by the ride up on the elevator! This hotel is by far the worst hotel we have been to! I am surprised the Pigeon Forge Department of Tourism allows this place to be open! Thankfully, we were just going for an one night get away and only live about 1 1/2 hour away...after... More

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Gatlinburg, Tennessee
1 review
1 of 5 stars Reviewed 4 weeks ago

This was the worst hotel I have ever stayed at!!! We had a 2 bedroom suite. There is no air in the second room. It was digusting and dirty everywhere. Breakfast was a joke. Dirty and no options. As we were eating other guests were in the lobby conplaining and trying to cancel future nights. Staff was very rude and... More

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2 reviews
1 of 5 stars Reviewed 4 weeks ago

Our room was clean. The staff was friendly. That's the only good things I can say about this place. The toilet was lose and when you sat on it, it moved around. The bathtub plug was broken into several pieces. The air conditioner didn't work right. The second br was HOT!!! We left the air on so our room would... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2014

This Is by far the worst hotel we have ever been too. We had 2room on third floor. The housekeepers did not change sets like we asked all they did is throw the sheets and blankets back together on bed. I opened the dresser next To bed there was a used nose thing that's used in a pool. That's is... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 10, 2014

The rooms are so nasty.... Our room didn't even look like it had been cleaned . Pool was just as nasty and the rest of the place. The water in the pool looked like the color of MILK..... Yup MILK. The elevator didn't even work... Lobby had an awful odor in it!!!! I would have rather for my family to... More

Was this review helpful? Yes 1
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Additional Information about Mountain Vista Inn & Suites

Address: 2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Mountain Vista Inn & Suites 1.5*
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Also Known As:
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Family Hotel Of America
Family Hotel Pigeon Forge

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
58

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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