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All 94 Pigeon Forge hotels

Mountain Vista Inn & Suites

1.5 of 5 Hotel   |   2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
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Mountain Vista Inn & Suites
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Ranked #91 of 94 hotels in Pigeon Forge
  • Reviews (130)
  • Photos (34)
  • Amenities
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  • Room tips (24)
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130 people have reviewed this hotel

Traveler rating
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    8
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    97
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66
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Our room was clean. The staff was friendly. That's the only good things I can say about this place. The toilet was lose and when you sat on it, it moved around. The bathtub plug was broken into several pieces. The air conditioner didn't work right. The second br was HOT!!! We left the air on so our room would... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This Is by far the worst hotel we have ever been too. We had 2room on third floor. The housekeepers did not change sets like we asked all they did is throw the sheets and blankets back together on bed. I opened the dresser next To bed there was a used nose thing that's used in a pool. That's is... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The rooms are so nasty.... Our room didn't even look like it had been cleaned . Pool was just as nasty and the rest of the place. The water in the pool looked like the color of MILK..... Yup MILK. The elevator didn't even work... Lobby had an awful odor in it!!!! I would have rather for my family to... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We were evacuated from NC due to hurricane. Pigeon Forge was enroute to our home and we wanted the kids to enjoy the rest of vacation. As we were just passing through we could not find a room due to 4th. Calling various hotels and this one said yes, one room left for 129.95. Why I didn't look at the... More

Was this review helpful? Yes 1
Gaylesville, Alabama
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I will say what was good about it first,,, The old saying you get what you pay for is very true at this hotel, The price and location was the best thing about it. The lady at front desk was nice and helped us with anything we asked. But Would not stay again,, didn't look at reviews before booking, last... More

Was this review helpful? Yes 2
Ewing, Kentucky
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This was the worst hotel we have ever stayed at. The pictures they put on the computer are misleading. They should be ashamed. We will NEVER stay here again and I do not recommend anyone staying here. We left early because of how nasty this hotel was. The beds are hard. The pillows are flat. The carpet is filthy. The... More

Was this review helpful? Yes 4
Fairfield, Ohio
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The pictures on the wall in the lobby didnt look bad but were not what we ended up with. 2 rooms w/Jack and Jill bath but no air in the back room only a ceiling fan. AC was a joke as was the dirty carpet, holes in the walls and to close the bathroom door you had to squeeze between... More

Was this review helpful? Yes 4
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 9, 2014

Beds are awful and pillows are flat. Girl at desk was busy with social life on phone finally got extra pillows. Wet down to pool and it was like ice. Thought the whole reason fir staying somewhere with indoor pool was so you didnt freeze your hind end off. Wont be back and dont recommend.

Was this review helpful? Yes 3
Cleveland, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 4, 2014 via mobile

The pictures are totally misleading! This place was a dump! Our room was gross--complete with blood on the pillow and the previous guest's hair(s) in/on the bed. Elevator looked and smelled like a mobile meth lab. I cannot believe this place is still in business! The lady at the front desk was very rude and unprofessional! Common courtesy and cleanliness... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 3, 2014

This hotel is gross!!! The rooms stink! They r very small!! The beds r hard, the bathroom doors don't lock the phone doesn't work! Very dirty inside the tub is stained black very very disappointed in this hotel and I have stayed in a lot of hotels and this is by far the worst one ever I will never stay... More

Was this review helpful? Yes 3
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Additional Information about Mountain Vista Inn & Suites

Address: 2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Mountain Vista Inn & Suites 1.5*
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Also Known As:
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Family Hotel Of America
Family Hotel Pigeon Forge

34 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#91 Top resorts Hotel in Pigeon Forge
Hotel Class
Number of rooms
58

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