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Mountain Vista Inn & Suites

2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
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Mountain Vista Inn & Suites
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174 reviews from our community

Traveler rating
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    128
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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NC
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The location is perfect. There is nothing else positive I can say about this property. I can understand "dated" and "under renovation" but there was no excuse for the pure filth found here. Rooms were disgusting, linens were thread-bare and had cigarette burns, the furniture and fixtures were battered and broken, the elevator smelled and none of the buttons or... More 

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Moravian Falls, North Carolina
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Room was filthy. Floors so dirty our feet were grey if we went without shoes. Blood strained towels and wash cloths. Room looked like something from a B grade horror film. Almost expecting something to come out and get us. Elevator nasty and prayed would get us to the floor. Pool had a cloudy film over it. Was so bad,... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Ashamed of making family stay here. Location is great and price very affordable. But hotel is a run down creepy dump. We we're able to d more beca priceuse but i dread ba ho at night. My Wife was convinced the room above us was being used to make afult films.

Was this review helpful? Yes 1
Millers Creek, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is in dire need of upgrading. The rooms are clean but out dated. We stayed in a 3 bedroom suite. Usually when you think of a suite, you have a sitting area. This "suite" was nothing more than three rooms joined together. The middle room had no air, only a ceiling fan. This hotel is ok if you... More 

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We took a spur of the moment trip to pigeon forge and needed somewhere to stay. Neither my boyfriend or I had heard of Mountain Vista but we thought we would give it a try. We only asked for a single bed room, but the woman at the front desk INSISTED we take one of the biggest rooms (a king... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Horrible, dirty not cleaned at all. Holes in several walls and found something that was sticky and look like bodily fluid. Should be closed for remodeling as it is dated. Would rather stay in my vehicle not recommend!!

Was this review helpful? Yes 1
Boaz
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This was the wrst hotel ever. The rooms I saw on web and framed in office was not what I got. It was so old and dusty the furniture was beat up and not clean I broke down and sobbed I was not offered a new room or anything just additude I wa so upset and I almost le it... More 

Was this review helpful? Yes 1
RALEIGH
Top Contributor
56 reviews 56 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The room was not clean. We didn't stay our entire time booked due to finding bed bugs. Was not happy at all with the lack of response of the hotel to me contacting them via email regarding the bed bug issue. The overall problem is lack of cleanliness of the entire facility from the elevator to the rooms. I do... More 

Was this review helpful? Yes 1
Xenia, Ohio
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 16, 2015

This hotel was horrible. Dirty, dingy, no windows or A/C in half the rooms of the three room suite. There were holes in all the sheets and blankets. An initial inspection didn't reveal any bedbugs, but as soon as we laid down to go to sleep, the bed was covered in them. It was the grossest thing I have ever... More 

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 14, 2015 via mobile

This place is not where you wanna stay. The rooms are nasty. The whole place looks like it belongs in the projects. There was cigarette butts in our floor when we checked in. The bathtubs were nasty. The indoor pool looks like pond water. Never ever stay here again.

Was this review helpful? Yes 2
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