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All 93 Pigeon Forge hotels

Mountain Vista Inn & Suites

2.0 of 5 Hotel   |   2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
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Mountain Vista Inn & Suites
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Ranked #91 of 93 Hotels in Pigeon Forge
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153 reviews from our community

Traveler rating
    8
    8
    9
    16
    112
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75
16
Solo
0
Business
0
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago NEW

The staff was fine except for the woman at the front desk, Amanda. To start, the TV had a line through it warping everyone's heads. The rooms are not what is advertised. The bed posts at the foot of the bed were missing. The lamp shade was ripped up. The lever on the recliner was missing so there was no... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Just horrible do not go there just drive right past it we got there at right time and the lady said we had to wait 4:00 when we got up to are room it wasn't ready so if I was you don't go and stay the night

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frankfort, KY
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is the most disgusting place I have ever seen. I wouldn't allow my dog to stay here 1 night and certainly not my kids!! I am trying to get a refund for 2 nights booked (but not stayed) and no one seems to know who I am to talk with about the situation. I sent an email as my... More 

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Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Have stayed at this motel before but tried to book a reservation for December 4 weekend! Big mistake!! Last time was $56 a night, when we called this time, they said $99 a night! When we asked why they said "The parades are this weekend" will never try to book this place again!!

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago via mobile

Needs updating terribly. Door knobs broken. A room for 6 people and they leave 2 washclothes and a partial roll of toilet paper! Nothing like the pictures. 3 bedrooms and one of the televisions not connected.

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Belfry, Kentucky
Senior Contributor
30 reviews 30 reviews
2 of 5 stars Reviewed November 9, 2014

We stayed in presidential suite, in the suite it screams unclean & improper as it's hardly cared for. Hardly anything in suite is functional, flooring utility plugs aren't installed as it's there for the looks. So if you see the utility plugs in the floor, don't bother to plug in anything because it is not installed at all as you... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 9, 2014 via mobile

Our family of 8 fit very comfortably in the 3 room suite. The rooms cleanliness was very poor! The carpet didn't look vaccumed. The toilet overflowedand it took 1 trip to the front desk and 2 calls to get a plunger. Since we had to dry the floor with the whole 3 towels that were in our "suite" we asked... More 

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Massillon, Ohio
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 3, 2014

The area has changed from 35 years ago, some things good, some not so good. We visited there (Pigeon Forge) recently, paid our room costs and found the room to be filthy. A virtual dump. Tried to get our money back and was't successful. Recommend that at ANY tourist location, you either stay at a well-founded and well-known American owned... More 

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New Market, Tennessee, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

i stayed there last week was kinda worried with all the reviews I had seen,but apoun arrival the front desk girl jennie asked me if I would like to see my room first!!! No one has ever just asked me that I was very pleased with that,i went to the room and was very happy with the look and the... More 

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Columbus, Ohio, United States
1 review
2 of 5 stars Reviewed October 21, 2014

The first room we were sent to was not even what we booked (bed and rooms), the second room we recieved was not AT ALL what the pictures shown....Almost everything was broke in the room from toilet paper holder to the beds...the twin beds had no box springs, the bathroom was so cramped u could hardly close the door, the... More 

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Additional Information about Mountain Vista Inn & Suites

Address: 2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Mountain Vista Inn & Suites 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Family Hotel Of America
Family Hotel Pigeon Forge

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