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Mountain Vista Inn & Suites

2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
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Mountain Vista Inn & Suites
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185 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (43)
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    (42)
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Jasper
Level Contributor
8 reviews
7 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

This place was okay, definitely not the best place I've stayed. I hated that there wasn't any parking close to the building! The bed was comfortable though. For the price it was okay, I liked that you could separate the rooms but i didn't like that it was so closed in.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

They did not give us the room we booked . Then tried putting us in other rooms that the furniture was broken, holes in the walls etc. This place needs to be condemned. Never in my life have I stay at a place this nasty and run down.

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Travelers are raving about these Pigeon Forge hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We had to stop for tonight for rest. Only hotel at three in the morning willing to give us a discount. We ended staying to Tuesday morning. Its in the heart of pigeon forge and can see the skywheel from room. Within walking distance of the lumberjack feud dinner show

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Kokomo, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Holes in the wall. Holes in the ceiling. No wifi, regardless of you're told on the phone, rooms are terrible. Unkempt, dirty just gross! Management will not work with you in any way. They will, however, lie and tell you that whatever problem you relay to them is the first they had heard of it. Then, later, tell you they... More 

Was this review helpful? Yes 2
Bremen, Georgia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

we stayed here it was not in nice condition our tub faucet was broken .the elevator sounded like it was gonna crash we were getting off and when the door open it was the manager standing there to get on he said the elevator sounds awlful we said yes so he ask did it sound like that going up we... More 

Was this review helpful? Yes 1
Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I try to find some good at everyplace I go but not in this case. We had what was called a two room suite. It was actually a room right inside the entry door then the shared bathroom and then the other bedroom. The rooms were dirty and I ended up cleaning the shower and sink so that we could... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

This was literally our last "resort". We tried several other hotels, but none had any vacancies. Our room was below average. The sheets and towels were laundered, but the bedspread was disgusting. Our mattress seemed fairly new which was a plus. Wearing shoes in the room is highly suggested. The breakfast choices were poor; no healthy options. One plus was... More 

Was this review helpful? Yes 2
Whiteside, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 25, 2015

tHE ONLY REASON I GAVE ONE DOT IS BECAUSE I HAD TO! This room was awful. the only reason why we stayed was because my mom had already paid for the room and we couldn't receive a refund. We arrived in plenty of time to check in and they said they were going to cancel our reservation. we were not... More 

Was this review helpful? Yes 1
Whiteside, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 21, 2015

I made reserve For a three bedroom. and GOT A NASTY 2 BEDROOM. .and was charge for a three bedroom. The covers was nasty and had to buy covers. The stink leak water. The carpet was nasty. The Wi fi did not work and mode around the swimming. I advise you not to waste your money on this place..Oh yeah... More 

Was this review helpful? Yes 2
Hardyville, Kentucky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 7, 2015

The only reason I stayed here was because I had booked online and my money could not be refunded! Pool was freezing, the room they gave us was not the room I had booked, so after demanding a refund they moved us to another room that was more "tolerable". A non smoking hotel had cigarette burns on the bath tub,... More 

Was this review helpful? Yes 2
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