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All 93 Pigeon Forge hotels

Mountain Vista Inn & Suites

2.0 of 5 Hotel   |   2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
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Mountain Vista Inn & Suites
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Ranked #91 of 93 Hotels in Pigeon Forge
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149 reviews from our community

Traveler rating
    8
    8
    9
    16
    108
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74
14
Solo
0
Business
0
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Needs updating terribly. Door knobs broken. A room for 6 people and they leave 2 washclothes and a partial roll of toilet paper! Nothing like the pictures. 3 bedrooms and one of the televisions not connected.

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Belfry, Kentucky
Senior Contributor
25 reviews 25 reviews
2 of 5 stars Reviewed 2 weeks ago

We stayed in presidential suite, in the suite it screams unclean & improper as it's hardly cared for. Hardly anything in suite is functional, flooring utility plugs aren't installed as it's there for the looks. So if you see the utility plugs in the floor, don't bother to plug in anything because it is not installed at all as you... More

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Our family of 8 fit very comfortably in the 3 room suite. The rooms cleanliness was very poor! The carpet didn't look vaccumed. The toilet overflowedand it took 1 trip to the front desk and 2 calls to get a plunger. Since we had to dry the floor with the whole 3 towels that were in our "suite" we asked... More

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Massillon, Ohio
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The area has changed from 35 years ago, some things good, some not so good. We visited there (Pigeon Forge) recently, paid our room costs and found the room to be filthy. A virtual dump. Tried to get our money back and was't successful. Recommend that at ANY tourist location, you either stay at a well-founded and well-known American owned... More

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New Market, Tennessee, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

i stayed there last week was kinda worried with all the reviews I had seen,but apoun arrival the front desk girl jennie asked me if I would like to see my room first!!! No one has ever just asked me that I was very pleased with that,i went to the room and was very happy with the look and the... More

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Columbus, Ohio, United States
1 review
2 of 5 stars Reviewed October 21, 2014

The first room we were sent to was not even what we booked (bed and rooms), the second room we recieved was not AT ALL what the pictures shown....Almost everything was broke in the room from toilet paper holder to the beds...the twin beds had no box springs, the bathroom was so cramped u could hardly close the door, the... More

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Greenville, South Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 20, 2014

Where to start. We paid $180 for one night. We stayed in room 602 the presidential suite Got to our room and we were so disappointed . Where to start. It didn't look like the vacuumed the floor. The Jacuzzi tub was missing a knob to turn the water on. The chairs on the balcony were all ripped up. There... More

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2 reviews
1 of 5 stars Reviewed October 16, 2014 via mobile

First of all I want to know where the room in the pictures that I paid for went because we sure didn't get it. The pictures are very misleading. I picked up the phone to call front desk to complain & guess what the phone didn't work. Room was very dirty & musty, commode didn't work properly, I could go... More

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Newburgh, Indiana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2014

I came down with a family that I'm friends with and it really was better than I thought. Never stayed in a motel before so that was a little different. We had a three bedroom room (if that makes sense) and it was nice. Friendly staff and nice sleeping accommodations. Definitely recommend.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 27, 2014 via mobile

Most awful place I have ever stayed in my whole entire life. We were in the two bedroom suite with our family. First of all we came in and it was nothing like the pictures! Very disappointing then one of our children were running around barefoot in the room and within 5 minutes his feet were black from the carpet... More

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Additional Information about Mountain Vista Inn & Suites

Address: 2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Mountain Vista Inn & Suites 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Family Hotel Of America
Family Hotel Pigeon Forge

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