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Mountain Vista Inn & Suites

2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
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Mountain Vista Inn & Suites
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1 room 1 guest
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188 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Spartanburg, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I didn't appreciate the attitude that we got when checked in. The girl at the front desk was more interested in smoking a cigarette, and talking with people hanging around the hotel. We didnt get any directions to were we could get to our room. There were recliner chairs and ice machine laying all around the outside of the hotel.... More 

Was this review helpful? Yes 1
Chattanooga, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

When we arrived, the first thing we noticed were all of the televisions lying in the grass beside the hotel. I then went to check in and the front desk clerk gave me 3 different room keys so that I could check out the rooms before committing to stay. We were all tired and had multiple vehicles, so we decided... More 

Was this review helpful? Yes 1

Travelers are raving about these Pigeon Forge hotels

Morgantown, West Virginia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We needed a hotel after driving all day from Louisiana. This one had rooms. We know why now. Very much in need of renovations. Wouldnt stay here again. The good things was the woman at the desk was very friendly when I asked for more towels. The view of the ferris wheel was beautiful from our window. Keep searching for... More 

Was this review helpful? Yes 1
Jasper
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 28, 2015

This place was okay, definitely not the best place I've stayed. I hated that there wasn't any parking close to the building! The bed was comfortable though. For the price it was okay, I liked that you could separate the rooms but i didn't like that it was so closed in.

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 23, 2015

They did not give us the room we booked . Then tried putting us in other rooms that the furniture was broken, holes in the walls etc. This place needs to be condemned. Never in my life have I stay at a place this nasty and run down.

Was this review helpful? Yes 2
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 13, 2015 via mobile

We had to stop for tonight for rest. Only hotel at three in the morning willing to give us a discount. We ended staying to Tuesday morning. Its in the heart of pigeon forge and can see the skywheel from room. Within walking distance of the lumberjack feud dinner show

Was this review helpful? Yes 3
Kokomo, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 12, 2015

Holes in the wall. Holes in the ceiling. No wifi, regardless of you're told on the phone, rooms are terrible. Unkempt, dirty just gross! Management will not work with you in any way. They will, however, lie and tell you that whatever problem you relay to them is the first they had heard of it. Then, later, tell you they... More 

Was this review helpful? Yes 2
Bremen, Georgia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 8, 2015

we stayed here it was not in nice condition our tub faucet was broken .the elevator sounded like it was gonna crash we were getting off and when the door open it was the manager standing there to get on he said the elevator sounds awlful we said yes so he ask did it sound like that going up we... More 

Was this review helpful? Yes 1
Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed July 2, 2015

I try to find some good at everyplace I go but not in this case. We had what was called a two room suite. It was actually a room right inside the entry door then the shared bathroom and then the other bedroom. The rooms were dirty and I ended up cleaning the shower and sink so that we could... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 28, 2015

This was literally our last "resort". We tried several other hotels, but none had any vacancies. Our room was below average. The sheets and towels were laundered, but the bedspread was disgusting. Our mattress seemed fairly new which was a plus. Wearing shoes in the room is highly suggested. The breakfast choices were poor; no healthy options. One plus was... More 

Was this review helpful? Yes 2
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