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All 94 Pigeon Forge hotels

Mountain Vista Inn & Suites

1.5 of 5 Hotel   |   2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
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Mountain Vista Inn & Suites
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Ranked #91 of 94 hotels in Pigeon Forge
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121 people have reviewed this hotel

Traveler rating
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    8
    12
    88
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Fairmount, Georgia
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

It was clean. Bed were uncomfortable but I expect that be cause I love my bed at home. Indoor pool...eww. Didn't let my daughter swim in it. The employees at the front desk were nice. Hated the parking...it was behind the hotel. Small rooms. Breakfast...donuts oatmeal and cereal. Hardly a Continental deluxe. Won't stay here again.

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Ann Arbor, Michigan
1 review
1 of 5 stars Reviewed 6 days ago NEW

Just arrived at the Mountain Vista Inn & Suites today and needless to stay I will never be coming back! I'm usually not very nitpicky with hotels but this was on another level. The elevators are destroyed and look like they have gone through a lot. The indoor pool was green. The walls are patched but not painted from holes... More

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Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is the worst hotel I have ever stayed at here in the US. It is a disgusting excuse for a hotel. The mildew in the bathroom was bad. The AC did not cool the room and was very noisy with broken vents. The room just needed a general deep cleaning. They would only give us one blanket for three... More

Was this review helpful? Yes 1
Tazewell, Tennessee
1 review
1 of 5 stars Reviewed 3 weeks ago

Nothing like we were expecting the pics on travel site are very misleading limited parking near rooms had to park in nearby parking lot of a bank unclean and bad smell needed lots of repair. Never stay there again!

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 25, 2014 via mobile

Wish I would have read the reviews before I made reservations. My family and I were going there for a weekend stay. The pictures on the internet are very deceiving they are nothing like what your gonna find when you get there. After checking in I turned around and returned the keys and simply asked for my money back. Just... More

Was this review helpful? Yes 1
Maryville, Tennessee
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 25, 2014

We booked this hotel Feb 21,2014, the "3 bedroom suite" which it definitely wasn't a suite/ Complete dump!! The girl at the front desk looked very unprofessional and not the nicest either. I asked her about the "Continental Breakfast" she informed me that it was whatever the owner would bring in from the store!!! The indoor pool had no hot... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 23, 2014

No hot water till 10 pm that night.Then again no hot water by 8 am. No discount - not even A Im sorry for the lack of hot water. Arrived and room door was open (assuming to air out the room) it smelled.Then the couch was stained and the furniture looked to have been in a flood.Fireplaces did not work.stains... More

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Matthews, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 3, 2014

I was looking at booking a room for this weekend and in looking for what we needed; 2 beds, indoor pool, and continental breakfast, and cheap price; everything led me back to this hotel...I quickly booked it and was happy until I read one review about fighting off roaches throughout the night. I quickly dug for more reviews and found... More

Was this review helpful? Yes 1
Altoona, Pennsylvania
1 review
1 of 5 stars Reviewed January 20, 2014 via mobile

My husband and I States there January 17th and it was awful the first room had not even been cleaned then we went to front desk to complain and the lady said well I will upgrade you. Yeah it was a nice room and yeah she upgraded us just for us to find it to be worse this time we... More

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Martinsville, Indiana
1 review
1 of 5 stars Reviewed December 13, 2013

Don't waste your money on this roach infested motel. We found 3 roaches in our first room so took a picture to the office and they apologized and "upgraded" us to the 6th floor double room. After sitting on the edge of the bed for 45 minutes and seeing no "critter activity" we decided that it might be okay. The... More

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Additional Information about Mountain Vista Inn & Suites

Also Known As:
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Family Inns Of America - Twin Malls Hotel
Family Hotel Of America
Family Hotel Pigeon Forge
Address: 2647 Parkway, Pigeon Forge, TN 37868 (Formerly Family Inns of America - Twin Malls)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 94 hotels in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Mountain Vista Inn & Suites 1.5*
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