when my wife and I arrived were we treated horrible by the young lady at the desk. we ask to switch rooms and down grade from the jaquzzi room, she stated that the hotel was booked and they had no other rooms, and she never even looked in the computer to see if they had extra rooms. Well we went... more

From other reviews, I thought this hotel would have been nicer. The rooms we had were small, and not the cleanest I've seen. One of them had a funky smell, sort of an old smoke smell...but the hotel is all non-smoking. The beds were comfy, especially after they put the new mattress toppers on after our first night, although the... more

This hotel was so NICE! The room was very clean, with plenty of towels, soap, the microwave, refrigerator and coffeemaker right there. We had a room with a jacuzzi and it was great, with mirrors behind it. Hot water was very plentiful at this hotel. You never ran out, even filling the jacuzzi! The sheets on the kingsize bed were... more

Stayed three nights in early May on our first trip to the Smokies - great experience - rooms were very clean ; staff really helpful - in fact the manager went above and beyond to make sure all was ok - also, no problem when we asked to see the rooms before confirming reservations - free breakfast was great too.... more

This hotel was such a great stay. The place was so easy to find and the staff was so friendly. The rooms were very clean, and were nicer than we ever expected for the price we paid. We were so satisfied that we changed our plans to stay a second night! Both mornings the continental breakfast was great! We will... more

The only trouble we had with this hotel was finding it. Because it sits back off the road it's a little more quiet but it's hard to find. Look for the Emert st sign. However that was our only problem. We recieved prompt service at the desk for check in. When we went to our room the tv was not... more

Nice & easy to find. Convinent to parkway. We were there 3 nights and had no problems at all. Will be back again. more

the LaQuinta hotel was nice. The continental breakfast was really good - although crowded towards the end. the beds are not the most comfortable, but not the worse that I have stayed in - everyone is friendly. I would recommend this hotel to anyone! more

I am still waiting for a refund. I spoke with someone on 1/22/2008 and I was suppose to receive a check in about 4 weeks but still haven't received anything (as of March 10). I received a case number on 1/22 and I have since tried to call the 800 number a few times and each time I am put... more