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Smoky Shadows Motel And Conference Center

4215 Parkway, Pigeon Forge, TN 37863
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Smoky Shadows Motel And Conference Center
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Best prices for: 1 room 1 guest
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344 Reviews from our TripAdvisor Community

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Traveler rating
    65
    56
    27
    38
    158
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129
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15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (344)
  • Mar-May only
    (60)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (64)
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Shepherd, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed 3 nights at Smoky Shadows. We had a great time while we stayed here our 2 granddaughters loved the indoor pool. we had a room with two king sizes beds with a balcony over looking the river. The beds were great compared to the ones at Motel 6 that we stayed at in Memphis. The jetted tub was... More 

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mattydale,ny
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

Went to check in..was told our reservation was cancelled and there were no more rooms available. I called hotels.com and argued with them for about 2 hours while driving up and down the patkway looking for alternative accommodations. Everything was booked. Hotels.com finally got back to me and got me a room at this hotel but wanted me to pay... More 

Was this review helpful? Yes 1

Travelers are raving about these Pigeon Forge hotels

4 of 5 stars Reviewed 4 days ago NEW

We stayed 3 nights at Smoky Shadows. It wasn't The Ritz Carlton but our room was clean and having two king size beds was great. We was also on the bottom floor and could exit through our patio door to load and unload the car. It was close to anywhere we wanted to go and the free pancake breakfast across... More 

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Birmingham, Alabama
1 review
2 of 5 stars Reviewed 4 days ago NEW

When we first pulled in I was a little skeptical about staying here. There are two older sections of the place that look kinda run down. We checked in and we stayed in the tower. This is the newer section of the motel. The office staff were very friendly. The room looked like it did in the pictures. We had... More 

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Trenton, Georgia
1 review
4 of 5 stars Reviewed 4 days ago NEW

I booked the room and then read the reviews for this hotel, needless to say, I was very worried; but, to my surprise, the staff was very friendly at check-in. I didn't know what to expect when I opened the room door, but I was very pleasantly surprised! The room was very clean! I thoroughly checked everything out and was... More 

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We just stayed a week and have no complaints. The room was quite spacious and loved the jacuzzi. We enjoyed sitting on the balcony and watching people playing in the creek and tubing. We were never in need for anything and had great and friendly service. This was our second stay at the Smoky Shadows and will definitely be staying... More 

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Baton Rouge, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We stayed at Smoky Shadows July 19-25 even after reading a lot of negative reviews. It truly is the best deal and we were very satisfied given the price. Our room was very clean, the jacuzzi was great, and we had a view overlooking the Parkway from our balcony. The hotel does lack curb appeal and we were nervous when... More 

Was this review helpful? Yes 2
Maryville, Tennessee
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

After paying an extremely high rate for this trashy dump, we asked for an extended checkout and they refused! Staff very unfriendly, unhelpful, they really dont care about your business! GO ELSEWHERE!!

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Half of the building is a motel and looks trashy while the other half is a seven story hotel that smells like a nursing home. The rooms were unclean and there was a wet spot on the bed skirt that smelled like chemicals. And on top of it all when you want to attempt to go to sleep on the... More 

Was this review helpful? Yes 2
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Used this app to reserve a room. We arrived about 15-20 min later and they said our room wasnt ready. So they gave us another room. Our room was originally supposed to be on the 2nd floor but we ended up with the top floor! I was pretty happy with that. We had a Jacuzzi in our room and the... More 

Was this review helpful? Yes 1
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