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Smoky Shadows Motel And Conference Center

2.0 of 5
4215 Parkway, Pigeon Forge, TN 37863
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Smoky Shadows Motel And Conference Center
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308 reviews from our community

Traveler rating
    54
    45
    26
    35
    148
See reviews for
106
74
5
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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  • All months
    (308)
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    (56)
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    (96)
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    (64)
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1 review
1 of 5 stars Reviewed 2 weeks ago

Arrived and wasn't told was renovating...no carpet in halls..smelled of wet dog..we did get a newly renovated room...haha and let me tell ya..well sink wouldn't turn on..my bf had to fix it first and was all jacked up..went to use the jet tub and handle fell of..set up poorly..shower curtain didn't close all the way..trashy people staying there.One worker was... More 

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Taylorsville, Georgia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

I had made reservations in late January or very early February at this hotel for the last weekend of March, held it with my credit card got confirmation number everything I called to let them know my plans had changed and they couldn't find my name nor credit card or confirmation number not anything as I had until 6 pm... More 

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Pine Knot, Kentucky
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 4 weeks ago

Location was ok, at the end of the strip. The floors were so dirty, ruined our socks. The bedspreads looked like they hadn't been washed in years. Air conditioner leaked water in our room wasn't cold air. We were on the second floor, our shower leaked down to the room below. No hot water, had to take cold showers. Saw... More 

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Talbott, Tennessee
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed March 14, 2015

I love this motel and all they do to make your visit pleasurable.... The new updating is beautiful.... Staff would do anything to help ..., the large jacuzzi tub was just what I needed after a day of shopping......last motel before main road to Gatlinburg and made it so convenient for all I did....very clean and quite .... I will... More 

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Eastanollee, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 9, 2015

I am very disappointed with this motel. We have stayed here in the past so we thought we were safe. We booked through booking.com. When we arrived, we noticed construction being done. We checked in and discovered a mess. There were construction tacks in the parking lot, the floors were stripped down to wood, we had a view of the... More 

Was this review helpful? Yes 2
North Carolina
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 29, 2015

This location boasted all newly remodeled rooms. They may have been redecorated recently, but they still seem pretty old. While clean, you could tell you were in an older facility. The rooms were clean, though. It's the kind of place that's ok for a night or two, but if I was there longer, I'd still want a cabin. The elevator... More 

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 21, 2015

This hotel has bed bugs even had there bug guy come out and see them. Moved my room made ME wash everything and pay for it before taking it to the new room. Got home and brought them with me anyway! Stay away from this hotel for your own sake now it is costing me over 2k to have my... More 

Was this review helpful? Yes 3
Johnson City, Tennessee
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 21, 2015

Ugh....that about sums it up. See, it's been YEARS since I had the misfortune of staying at this hotel on a Valentine's Day weekend. Everything else in town was booked, and we drove all the way through Pigeon Forge before we came to this place that had a vacancy. (It's literally the last motel on the left going towards Gatlinburg)... More 

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 20, 2015

I feel this hotel probably was pretty great back in its day (20+ years ago). It's huge, but all the buildings look in dire need for renovation. They are located at the end of the strip, a great proximity to Gatlinburg.We booked a smoking room for a weekend getaway, you could tell it was a smoking floor, which we expected... More 

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Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 18, 2015

If I could give this review 0/5 stars I would. Sheets were stained and dirty, pillows stained, rooms disgusting. Workers harassed us and told us if we walked outside of our rooms we would be arrested. Did not refund us for our second night. Convention center roof is caved in so do not try to book anything. Service was absolutely... More 

Was this review helpful? Yes 1
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