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Smoky Shadows Motel And Conference Center

4215 Parkway, Pigeon Forge, TN 37863
Hotel amenities
Smoky Shadows Motel And Conference Center
Best prices for: 1 room 1 guest
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310 reviews from our community

Traveler rating
    54
    45
    26
    35
    150
See reviews for
108
74
5
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (310)
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    (58)
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Bristol, Rhode Island
1 review
1 of 5 stars Reviewed 1 week ago NEW

We brought our 2 graduates here for a graduation trip....and 1st off the air didn't work..and finally fixed next morning, but for the price we should get better service as well as breakfast no such says heated pool not so it was very cold asked about it said it was turned down due to weather outside, also housekeeping is very... More 

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Kingsport, Tennessee, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Upon arrival the manager was sitting outside by the office door smoking. Very unprofessional. Got our room keys and walked upstairs to our room and the halls smelled really bad of cigarettes and this was supposed to be smoke free. They made is stay on second floor because first floor was being renovated but no one was told before arrival.... More 

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Travelers are raving about these Pigeon Forge hotels

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 4, 2015

Arrived and wasn't told was renovating...no carpet in halls..smelled of wet dog..we did get a newly renovated room...haha and let me tell ya..well sink wouldn't turn on..my bf had to fix it first and was all jacked up..went to use the jet tub and handle fell of..set up poorly..shower curtain didn't close all the way..trashy people staying there.One worker was... More 

Was this review helpful? Yes 1
Taylorsville, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 31, 2015

I had made reservations in late January or very early February at this hotel for the last weekend of March, held it with my credit card got confirmation number everything I called to let them know my plans had changed and they couldn't find my name nor credit card or confirmation number not anything as I had until 6 pm... More 

Was this review helpful? Yes 1
Pine Knot, Kentucky
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 22, 2015

Location was ok, at the end of the strip. The floors were so dirty, ruined our socks. The bedspreads looked like they hadn't been washed in years. Air conditioner leaked water in our room wasn't cold air. We were on the second floor, our shower leaked down to the room below. No hot water, had to take cold showers. Saw... More 

Was this review helpful? Yes 3
Talbott, Tennessee
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

I love this motel and all they do to make your visit pleasurable.... The new updating is beautiful.... Staff would do anything to help ..., the large jacuzzi tub was just what I needed after a day of shopping......last motel before main road to Gatlinburg and made it so convenient for all I did....very clean and quite .... I will... More 

Was this review helpful? Yes 1
Eastanollee, Georgia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 9, 2015

I am very disappointed with this motel. We have stayed here in the past so we thought we were safe. We booked through booking.com. When we arrived, we noticed construction being done. We checked in and discovered a mess. There were construction tacks in the parking lot, the floors were stripped down to wood, we had a view of the... More 

Was this review helpful? Yes 3
North Carolina
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 29, 2015

This location boasted all newly remodeled rooms. They may have been redecorated recently, but they still seem pretty old. While clean, you could tell you were in an older facility. The rooms were clean, though. It's the kind of place that's ok for a night or two, but if I was there longer, I'd still want a cabin. The elevator... More 

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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 21, 2015

This hotel has bed bugs even had there bug guy come out and see them. Moved my room made ME wash everything and pay for it before taking it to the new room. Got home and brought them with me anyway! Stay away from this hotel for your own sake now it is costing me over 2k to have my... More 

Was this review helpful? Yes 4
Johnson City, Tennessee
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 21, 2015

Ugh....that about sums it up. See, it's been YEARS since I had the misfortune of staying at this hotel on a Valentine's Day weekend. Everything else in town was booked, and we drove all the way through Pigeon Forge before we came to this place that had a vacancy. (It's literally the last motel on the left going towards Gatlinburg)... More 

Was this review helpful? Yes 5
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Prices are for 1 room, 2 adults
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Amenities