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All 93 Pigeon Forge hotels

Country Cascades

2.5 of 5 Hotel   |   204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
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Country Cascades
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Ranked #19 of 93 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Stephanie W
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500 reviews from our community

Traveler rating
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    58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for the night with a youth group from church. The room was nice and clean but a little on the small side. Of course, I was sharing a room with three teen girls so I'm not sure any room would have been big enough. Staff was friendly. The complimentary breakfast was good. The coffee could have been... More 

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review. We are glad that you enjoyed your stay as we enjoyed having the youth group. Our staff strives to make sure that every guest has clean rooms and receives exceptional guest service. We are so proud to know that you experienced just that! Thank you for being our guest and we hope that we get... More 

Lincolnton, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed with Smoky Mountain Resorts in the past, but this was our first time staying at this property. We were very pleased with our room, one of their Penthouse suites. It was spacious enough for our family of 5 with 2 bedrooms each containing a king bed, and a full size sleeper sofa AND a twin sleeper chair.... More 

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SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad to hear that you enjoyed staying with us. Michelle would like to thank you for pointing out her hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. Thank you for taking the time to write a review. We are looking forward to seeing you again soon! More 

Middle Tennessee
Top Contributor
70 reviews 70 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

I got this hotel through Priceline.com and probably bid a little too much. I was a little disappointed and probably could have gotten it for less than the $47 that I bid. I suspect it would have taken a bid in the upper $30's But That being said, I stayed there two nights and slept well both nights. Check in... More 

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay at Country Cascades. We appreciate all of our guests' feedback. It helps us to see where we can improve. We are glad that the staff was able to make you feel comfortable and that you slept well in our pillow top beds. We strive to provide... More 

Roanoke, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

We were with a group and had 5 rooms for 2 nights. I was so happy the rooms were all beside each other. Michelle at the front desk was very nice and helpful and the rooms were comfy and clean. We enjoyed the indoor pool. It is located 1 block off the main road which makes it peaceful. We will... More 

Was this review helpful? Yes
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review. We enjoyed having your group visit with us. Michelle takes great pride in making sure our guests have everything they need for an enjoyable stay. It is great to hear that we more than met your expections and that you will be returning to stay with us. We look forward to your next visit! More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

There was a misunderstanding that there was a balcony, to this room. The manger was kind enough to call another property and let us go view that property, also said if neither were to our liking he would refund our money to go somewhere else. We choose to stay with them based on that statement alone. They were eager to... More 

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you so much for your review and for choosing to stay with us. Our entire staff strives to provide all of our guests with everything they need for an enjoyable visit. We hope that we will have the opportunity to serve your future lodging needs as your travels bring you back to Pigeon Forge. More 

Maysville, Georgia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked the penthouse suite for my husband and I and our three kids to have a little weekend getaway. From the moment we walked in we have been happy. We were greeted by Michelle and Chantal who were very sweet and so helpful. They asked what things we were looking to do in town and gave us tons of... More 

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you so much for your review. We are so glad that you and your family enjoyed the spacious Penthouse Suite. Michelle and Chantal appreciate your mention of them as they so enjoy sharing local tidbits of information with our guests. Kayla is also proud that you mentioned her work during breakfast service. She likes making sure everyone gets their... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I took a weekend trip to Pigeon Forge. After a stressful drive through Nashville walking into this hotel and being greeted by friendly hosts was very welcoming. Montana was especially helpful, as she was always willing to address any issues we had quickly. The King Celebration Suite has a jacuzzi tub in it next to the king... More 

Was this review helpful? Yes
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you so much for your review. We are so glad that you were greated in a welcoming way after your stressful drive in from Nashville. Montana was so proud of your mention of her as she takes great pride in making sure that our guests have everything that they need for an enjoyable visit. It is wonderful to know... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

I stayed from 12/31/14 until 1/3/15. My truck was stolen on the night of 1/2/15 from the front parking lot under a light. The truck was completely locked with the alarm on. I could see the truck from my window, during the night while I was sleeping someone took the truck and all its contents. Manangement does not assume any... More 

Was this review helpful? Yes
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Fortunately this type of occurrence has not happened before at Country Cascades. Upon your reporting the incident, the police department was notified immediately and police officers arrived within minutes to assist you. More 

Lafayette, Tennessee
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights this month to catch the end of the Christmas lights in Pigeon Forge. Have to say it was a great hotel. The room was very clean and packed with extras, we had a "celebration suite". It consisted of a king size bed that was very comfortable. High vaulted ceilings with a ceiling fan and our... More 

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad that you enjoyed your recent stay with us. Felicia and Deanna would like to thank you for mentioning their hospitality. We strive to provide a clean room and friendly staff for all of our guests. Thank you for taking the time to write such a detailed review. We appreciate you sharing your experience with others. We are... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I always use this hotel when bringing my groups to the Smoky Mountains. I am a youth pastor and have brought my groups to this hotel for the past 4 years. They have a wonderful staff that is always willing to serve. Andy, Dan, and Montana have gone above and beyond to be a bright spot for my students and... More 

Was this review helpful? Yes
SmokyMountainResorts, Manager at Country Cascades, responded to this review

We really enjoyed having your group stay with us this past week, they were a joy to talk to and have around. We work very hard to accommodate groups of all shapes and sizes, our 7 properties here in the Pigeon Forge area make it a much easier job at making you feel at home while staying with us. Our... More 

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Additional Information about Country Cascades

Address: 204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 138
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Hotel Style:
#13 Business Hotel in Pigeon Forge
#22 Family Hotel in Pigeon Forge
#25 Romantic Hotel in Pigeon Forge

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