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All 93 Pigeon Forge hotels

Country Cascades

2.5 of 5 Hotel   |   204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
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Country Cascades
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76%
Ranked #21 of 93 hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
National_Park_Lover3 San Francisco Bay Area
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429 people have reviewed this hotel

Traveler rating
    196
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    53
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    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
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English first
San Francisco Bay Area
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

Went on the Country Cascades website and booked a room for Labor Day weekend. Obtained confirmation number. On Blue Ridge Parkway so did not had constant WIFI. Received an email from Rodeway Inn and didn't pay attention to it. Arrived at Country Cascades and got bumped to their sister hotel, Ramada. Confirmation number was worthless and no indication initially from... More

Was this review helpful? Yes
Weston, West Virginia
Top Contributor
58 reviews 58 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have stayed here before and we did enjoy our stay. But the hotel does need a little improvement, just little things I noticed. For one, the mattresses on the pull out couch really need replaced because they were Horrible. Also, the carpet didn't seem that clean. Lastly, we were in the penthouse suite and the stairs kinda seemed unsafe.... More

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SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay at Country Cascades. We appreciate all feedback from our guests. We are glad that you enjoyed our Deluxe Breakfast. Our wonderful staff thanks you for pointing out their hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. We are... More

Sparta, Tennessee, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I just read some recent reviews including the one titled "don't stay here please". I had a completely different experience. All the staff I interacted with were very friendly and helpful, especially Bryan, who went above and beyond. I had a handicapped lady with me and the staff were all very nice and helpful to her. The hotel is not... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Bryan, along with the rest of our wonderful staff, would like to thank you for mentioning their hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. We are glad that you enjoyed your stay with us. Thank you for taking the time to write a review. Thank you for choosing Country Cascades! More

1 review
3 of 5 stars Reviewed 1 week ago NEW

Very friendly staff. This hotel actually exceeded our expectations. My husband and I received a free trip and didn't get to chose the hotel so to read all the bad comments made us worry. We were impressed from the moment we walked through the door. The staff was exceptionally friendly. I read a lot of complaints saying the chlorine in... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay at Country Cascades. We are glad to hear that we were able to exceed your expectations. We strive to provide clean rooms and a friendly staff for all of our guests. We are looking forward to seeing you again soon! More

Manchester, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was very nice. Jacqueline at front desk was very helpful. I would rate her a 10 for her service. Hotel is close to all events and restaurants. Rooms were clean and laid out well. It is close to the trolley stop for IT football.

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay at Country Cascades. Jacqueline would like to thank you for rating her service at a "10". We strive to provide clean rooms and a friendly staff for all of our guests. We are glad that you enjoyed your stay. We are looking forward to seeing you... More

Weaverville, North Carolina
1 review
1 of 5 stars Reviewed 1 week ago

My family and I stayed there on August 31 2014. The rooms not that great for sure. The bedding was old the pillows are flat guess that's why they give you so many. The floors are stained the sofa bed mattress was like sleeping on a rock. That's not the worst part though. Don't ever ever ever stay in the"... More

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Sebring, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Bryan at the Front Desk was very helpful and professional. All staff were very friendly. We would stay there again and recommend to others,.Liked the area and view. The Room was clean and satisfied our needs.The free breakfast was nice .

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Bryan, along with the rest of our wonderful staff, would like to thank you for pointing out their hospitality. We are glad that we were able to make your stay enjoyable. We strive to provide a clean room and friendly staff for all of our guests. Thank you for taking the time to write a review. We are looking forward... More

Douglasville, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a gr8 time and were very happy with the hotel, discounts for local attractions, and hospitality we received there. Loved the cookies in the lobby each night. The breakfast was wonderful and plenty of room to sit and enjoy. Logan at the desk was especially helpful to me.

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Logan, along with the rest of our wonderful staff would like to thank you for pointing out their hospitality. We are glad that we were able to make your vacation more enjoyable. Thank you for taking the time to write a review. We are looking forward to seeing you again soon! More

Louisville, Kentucky
Top Contributor
84 reviews 84 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Country Cascades is a clean, family friendly hotel that sits in the middle of Pigeon Forge! The rates are reasonable. The rooms are very clean. Indoor and outdoor pool setup is great. The staff from the front desk to house keeping is professional and friendly. The breakfast is great and always fresh with gravy, biscuits, eggs, waffles, fruit and more.... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay at Country Cascades. We are glad to hear that we were able to exceed your expectations. We strive to provide clean rooms and a friendly staff for all of our guests. Thank you for choosing Country Cascades. We are looking forward to seeing you again soon! More

Franklin Furnace, Ohio
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came here with my wife to celebrate are 30th wedding anniversary, called the day before to get the room spoke with Jacqueline at front desk. she was so friendly and courteous. she got us booked and when we arrived on 8/26/14 she was working and was just as friendly in person. checked in on 8/26/2014 and checked out on 8/29/2014... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Jacqueline and Stephanie, along with the rest of our wonderful staff would like to thank you for your kind words. We strive to provide a clean room and friendly staff for all of our guests. We are glad that we were able to make your anniversary even more enjoyable. Thank you for taking the time to write a review about... More

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Additional Information about Country Cascades

Address: 204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Cascades 2.5*
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn

82 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#21 Romantic Hotel in Pigeon Forge #26 Family Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 
Number of rooms
138

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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