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Country Cascades

Certificate of Excellence
204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
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1 room 1 guest
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Country Cascades
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620 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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    (129)
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West Palm Beach, Florida
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We originally booked a room for one night through Travelocity, as we didn't want to commit to a hotel we hadn't stayed at before. Upon check-in, I was greeted by warm friendly staff and a box to taffy. While my hubby and I unpacked, the kids took advantage of the indoor pool. We were very quickly given extra towels when... More 

Was this review helpful? Yes
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your wonderful review and choosing to stay with us here at Country Cascades. We are so happy that you decided to extend your stay 3 more nights based on your first night's stay. Deanna and the entire staff are so proud that they were able to meet all your needs and make you and your family feel... More 

Albuquerque, New Mexico
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The service we got was great I would like to commend the following staff for their great help in anything we asked for or needed Andrew, Pete, Lindie, Susan, Felicia,Betsy. the attitude of these people sure made us feel very welcome. I would recommend this facility to anyone looking for a great place to stay. PS we were there a... More 

Was this review helpful? Yes
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

The management and staff of Country Cascades would like to thank you for your review and kind words. They take great pride in making sure that all of our guests feel at home and have everything that they need for an enjoyable stay. Thank you so much for your recommendation and we hope that we will see you back again... More 

Adairsville, Georgia
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The staff was amazing and rooms extra clean. Breakfast was good and the prices this close in to town exactly. We have always stayed in Cabins, until this time and we will be back to stay. I recommend this highly. We went on a weekend get away and stop at a few others and walked out, smell or customer service.... More 

Was this review helpful? Yes
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you so much for your review and choosing to stay with us here at Country Cascades. Our staff takes great pride in providing our guests with clean, comfortable rooms and excellent guest service all at a very affordable price. We are so pleased that you found just that during your stay. It is also wonderful to hear that you... More 

Lansdale, PA
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Loved staying at Country Cascades. Set back off the main strip but within walking distance to lots of locations. The hotel has a wonderful inflated trampoline for the kids to use as well as an indoor and outdoor pool. Megan and Cierra were so helpful when my son found a coupon that saved us $20 from the price we booked.... More 

Was this review helpful? Yes
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to leave us a nice review! We appreciate having you as our guests recently and are thrilled to hear you loved your stay at Country Cascades! Megan & Cierra appreciate you mentioning their hospitality and we are happy that they helped you save money during your stay! Our new kangaroo jumper is receiving a... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

We were passing through Pigeon Forge on our way to Nashville and landed this hotel through Hotwire, but will book this hotel directly next time! The staff was very welcoming upon our arrival. We had a small complaint with our room, which was addressed and fixed immediately. Convenient location for Dollywood, the Tanger outlets, The Island, as well as other... More 

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Betsy and Felicia would like to thank you for pointing out their hospitality. We are glad that you enjoyed your stay with us and will stay with us again in the future. Thank you for taking the time to write a review. We appreciate you choosing Country Cascades. More 

Franklin, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for three days with my wife and friends, we had the most wonderful time. Betsy at the front desk was so helpful and courteous. The ammentities were great for the price. Will definitely come back again and again!!!!!

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Betsy would like to thank you for mentioning her hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. Thank you for taking the time to write a review. We are looking forward to seeing you again soon! More 

Murfreesboro, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a very clean, modern hotel with many amenities. It is in a quiet location, a few blocks off of the Parkway. I would highly recommend it for families, as well as anyone else. It has clean, heated pools which were open until midnight, and a very fun kangaroo bouncer that is fun for all ages. We enjoyed a... More 

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad that you enjoyed your recent stay with us. Our new Kangaroo Jumper bouncing pillow is receiving several positive reviews. Thank you for taking the time to write a review. We appreciate you choosing Country Cascades. More 

Danville, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As a telecommuting IT developer, I decided to visit Pigeon Forge/Gatlinburg for a working vacation. I discovered Country Cascades online, and was pleasantly surprised to find an affordable, quiet, clean, charming hotel conveniently accessible to local attractions. Upon my check-in, the friendly staff -- Susan and Scott -- answered many questions regarding the area, and ensured my room contained an... More 

Was this review helpful? Yes 2
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Susan and Scott would like to thank you for mentioning their hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. Thank you for taking the time to write a review. We are looking forward to seeing you again soon! More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are clean, they have an indoor and outdoor pool and a hot tub. The breakfast isn't the best thing in the world but it's not terrible. Nice hotel staff very attentive. Definitely plan on returning there if I am short on money. The trampoline outside is an added bonus for fun!

Was this review helpful? Yes 1
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to leave us a nice review! We appreciate having you as our guests recently and are thrilled you enjoyed our clean rooms, indoor/outdoor pool area, and new kangaroo jumper! Our staff appreciates you mentioning their excellent hospitality in your review and we all look forward to having you as our guests again on your... More 

Southwest Virginia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We always stay at Country Cascades when we visit the Pigeon Forge/Gatlinburg area. There are times that it's quite crowded but I guess that's to be expected, it's generally handled very well and your not usually in your room visiting the smokies anyway! The hotel is pretty well maintained, although I will say the last few times we were there... More 

Was this review helpful? Yes 1
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you very much for being our guests again recently at Country Cascades! We greatly appreciate you taking the time to leave such a nice review for us. We are thrilled to hear you enjoyed our clean rooms, quiet yet convenient location, plus our pool areas and fitness center! Our staff appreciates you mentioning them as they always strive to... More 

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