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All 93 Pigeon Forge hotels

Country Cascades

2.5 of 5 Hotel   |   204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
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76%
Ranked #21 of 93 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
barb m Atlanta, Georgia
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454 reviews from our community

Traveler rating
    208
    132
    55
    34
    25
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157
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

I had the joy of spending a few days in poigeon forge at this property. The hotel staff was on top of anything we needed. I truly enjoyed my stay. I would like to personally note about a young lady named Mona (Monique), I noticed during my stay that she is an exceptional asset to the company, she wears many... More

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SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Monique would like to thank you for mentioning her hospitality. We are glad that we were able to meet your expectations. We strive to provide clean rooms and a friendly staff for all of our guests. Thank you for taking the time to write a review. We are looking forward to seeing you again soon! More

Gray Court, South Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had our women's conference there this past weekend, The staff members were so helpful. They took their time to make sure we had everything we needed. Pete was excellent in helping us with the details of our conference. Steve set up everything just like we needed it and made sure we were OK. Andrew was so helpful getting the... More

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SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad to hear that we were able to make your group's event a success. We are excited to hear that you will be returning next year. Pete, Andrew, Missy, and all of our Group Sales Staff would like to thank you for pointing out their hospitality. Our Group Sales staff strives to exceed our guests' expectations. Thank you... More

Aberdeen, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean rooms. Breakfast just ok. Staff very friendly. Only thing I didn't like was that they allow tour buses to park in the front. They take up about 6 parking spots. I think they should unload and move to the side or back. Lots of older people during the time we were there.

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad that you found our hotel clean and our staff friendly. We strive to provide clean rooms and a friendly staff for all of our guests. Thank you for taking the time to write a review. We appreciate the feedback, you are helping us to improve our guests' experience. Looking forward to seeing you again soon! More

Calhoun, Georgia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at the front desk are so nice and accommodating, Montana was Exceptional, each time we would pass through the lobby she would ask if everything was good and if we needed anything. My 30 year old daughter and 81 year old mother were with me, everyone at the hotel was so kind to my aging mother. Debbie took... More

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SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Montana, Debbie, and Felicia would like to thank you for mentioning their hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. We are so glad we were able to make your family feel "at home". Thank you for taking the time to write a review. We are looking forward to seeing you again... More

Sellersburg, IN
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

In a town with a gazillion choices, it would have been nice to be wowed by this hotel. Instead, it was just ok......very clean with pleasant folks at the front desk. The pool area was excellent with the outdoor pool easily accessible from the indoor pool through a double door. The hot tub was very clean and nice. I think... More

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SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We apologize that you did not enjoy our Deluxe Breakfast consisting of Scrambled Eggs, Sausage, Biscuits and Gravy, Belgium Waffles, fresh fruit, hot and cold cereal, juices, milk, and coffee. Our wonderful staff would like to thank you for mentioning their hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. We are glad... More

1 review
5 of 5 stars Reviewed 1 week ago

We recently stayed at Country Cascades for 3 nights. The check in was fast and easy. The rooms were nice and clean. Every evening when we came back to the room, the beds were made and our towels were replaced with new clean ones. The breakfast wasn't great but it was free. The only thing that this hotel lacked was... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad that you enjoyed your recent stay at Country Cascades. We strive to provide clean rooms and a friendly staff for all of our guests. Thank you for taking the time to write a review. We appreciate you choosing Country Cascades! More

Wilder, Kentucky, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed here on our son's fall break. The hotel is off the major roadway going through Pigeon Forge which actually made it nicer not dealing with road traffic noise. You can tell the hotel is a little dated but it didn't deter us from having a great time. We got a room on the 7th floor... More

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SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for reviewing your stay with us. We hope that your family had a great Fall Break and we are so glad that we got to be a part of it. Our staff takes great pride in providing our guests with clean, comfortable rooms and exceptional guest services. Thank you for your comments. We appreciate all guest suggestions to... More

Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 2 nigts at this hotel. Our room was fabulous. Really tall vaulted ceiling, hot tub with jets in our room. Clean bathroom. Good price for the room. The problem was the breakfast... The only thing good were the eggs and the bread/toast. The rest of the food was sub-par. Good location. If the food & coffee were better,... More

Was this review helpful? Yes
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for reviewing your stay with us. We are so glad that you thought your room with the vaulted ceiling was fabulous. The entire staff takes great pride in providing clean, comfortable rooms and exceptional guest services. We apologize that you were disappointed with breakfast selection. Thank you for your suggestions as we are always looking at ways to... More

Kershaw, South Carolina, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hi, My name Is Brenda Horton. I, along with our senior citizen's group just came home from vacationing with you at Country Cascades, Pigeon Forge, Tenn. We are a group of seniors from Midway Baptist Church, Kershaw, South Carolina. This was my 7th year with our group, although they were coming for several years before I ever joined. Missy has... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Missy, Andrew, and Chad would like to thank you for pointing out their hospitality. We strive to provide a clean room and friendly staff for all of our guests. We appreciate your group staying with us year after year. We are very proud of our entire staff. Thank you for taking the time to write a review. We are looking... More

Somerville, Alabama
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

There was a gentleman by the name of Michael Ibsen working the front desk on 3rd shift both nights of our stay. He is full of manners and just good ole hospitality. He really made us feel welcome and went above his call of duty to ensure our stay was pleasant! Way to go man...we will be back next year!

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Michael would like to thank you for mentioning his hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. We are glad that you enjoyed your stay with us and that you will be returning in the future. Thank you for taking the time to write a review. We are looking forward to seeing... More

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Additional Information about Country Cascades

Address: 204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 138
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn

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