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Country Cascades

Certificate of Excellence
204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
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Country Cascades
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Ranked #18 of 94 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
F150traveler Pittsburgh, Pennsylvania
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531 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Needs some small repairs, but friendly staff! Its not a high class place, but if you have kids its great, the penthouses are perfect! The pool was cold in mid April, but the kids didnt mind! We would stay again!

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Calhoun, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at Country Cascades April 10 for one night. We have stayed here before and as always it was a nice stay! The rooms are clean and the breakfast is great! My children enjoyed the pool! The wi-fi worked great! It is quiet, but close to everything! We enjoyed our stay and will return!

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review and choosing to be our guest again. We are so proud that you had another enjoyable visit. Our staff works very hard to provide our guests with clean, comfortable rooms and we are glad that you found just that during your stay. The deluxe continental breakfast and indoor/outdoor pool areas are excellent amenities that we... More 

chatsworth
Top Contributor
84 reviews 84 reviews
24 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had our first visit at Country Cascades. Overall very pleased with the stay. The property was clean and they had coffee and cookies in the lobby all day. Pleased that they make 'green' efforts. Can't personally comment on the breakfast as we did not have it, but they do have a better than continental breakfast according to members of... More 

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SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review and choosing to stay with us here at Country Cascades. It is wonderful to hear that you were very pleased with your stay. We are happy that we get to offer extra little perks like coffee, tea and cookies in the lobby all day and a deluxe continental breakfast with extras like scrambled eggs, sausage... More 

Martinsville, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is our 5th time staying here and as usual, we really enjoyed it. Each night on returning to our room, we was greeted by Kimberly with a smile and ask about our day. Multiple stays say it all, clean, comfortable room and a good hot breakfast. All the staff were friendly and helpful.

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review and becoming part of the Country Cascades family. Kimberly is so proud that you mentioned her in your review as she enjoys making sure that our guests have everything they need for an enjoyable visit. Our entire staff takes great pride in making sure that our guests have clean, comfortable room and exceptional guest service.... More 

Plumtree, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights at the Country Cascades and it could not have been any better! The hotel is located one block off the Parkway, but is easily accessible. It was very quiet. The staff was friendly and helpful. The breakfast had everything you could ask for: eggs, sausage, biscuits, gravy, fruit, cereal, doughnuts, oatmeal, grits, and of course, coffee!... More 

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad to hear that you enjoyed your recent stay with us and our Deluxe Breakfast. We strive to provide clean rooms and a friendly staff for all of our guests. Thank you for taking the time to write a review and share your experience with others. We are looking forward to seeing you again soon! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our stay! Great price, family friendly and Mona was on top of the breakfast! We will be coming back soon When we come up to go to Dollywood. The room was spacious and clean. Definitely a great place to stay!

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad to hear that you enjoyed your stay with us and found our hotel to be a good value. Mona would like to thank you for pointing out her hospitality. Thank you for taking the time to write a review about your recent stay. We are looking forward to seeing you again soon! More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This will be the third time I have visited the area. I stayed next door at the Island Drive Lodge. So I was familiar with the area. Country Cascades is by far the better hotel. It was clean up to date and the staff was super friendly. My daughter loved the pool as did my husband. They said the breakfast... More 

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad that you enjoyed your stay with us. We strive to provide clean rooms and a friendly staff for all of our guests. Thank you for taking the time to write a review. We are looking forward to seeing you again soon! More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great location. Great staff. Beds very comfortable. Took a youth group so the kids enjoyed the pool (open to 12am=awesome!) Deanna was helpful in getting a reservation to getting checked in. Great stay!

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad that you enjoyed your stay and found our hotel to be a good value. Deanna would like to thank you for mentioning her hospitality. Thank you for taking the time to write a review. We are looking forward to seeing you again soon! More 

Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We enjoyed the stay, the hotel is off the strip but is is a go location…. The view behind the hotel is beautiful. Michele and Greg were very helpful. If there was any issues or problems they were right there to take care of them, not that we had any, they were just always on the go to take care... More 

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad that we were able to help make your daughter's sweet 16 more enjoyable. Greg and Michelle would like to thank you for mentioning their hospitality. Thank you for taking the time to write a review. We are looking forward to seeing you again soon! More 

Murfreesboro, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

very good service from Goey,and Michelle, great room service from Debbie. I will stay here again and again. I would like to have more lights in parking lot, but not that big of a deal. I don't know what else I would change in fear of messing up a good thing. There is always room for improvement,but not sure what... More 

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you so much for your wonderful review. We are so glad that you enjoyed your stay and that we met all of our lodging needs. Our entire staff takes great pride in providing all of our guests with clean, comfortable rooms and exceptional guest service. It is great to hear that you found just that during your stay. Thank... More 

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