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All 93 Pigeon Forge hotels

Country Cascades

2.5 of 5 Hotel   |   204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
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Country Cascades
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76%
Ranked #21 of 93 hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Carl E Franklin Furnace, Ohio
  • Reviews (420)
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420 people have reviewed this hotel

Traveler rating
    193
    119
    51
    33
    24
See reviews for
147
138
6
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Any
English first
Franklin Furnace, Ohio
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Came here with my wife to celebrate are 30th wedding anniversary, called the day before to get the room spoke with Jacqueline at front desk. she was so friendly and courteous. she got us booked and when we arrived on 8/26/14 she was working and was just as friendly in person. checked in on 8/26/2014 and checked out on 8/29/2014... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Jacqueline and Stephanie, along with the rest of our wonderful staff would like to thank you for your kind words. We strive to provide a clean room and friendly staff for all of our guests. We are glad that we were able to make your anniversary even more enjoyable. Thank you for taking the time to write a review about... More

Chattanooga, Tennessee
Contributor
20 reviews 20 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This was the first time we have stayed in this hotel and found it to be adequate. The room was clean but a little out dated in the decor. We found the sheets to be scratchy but the bed was over all comfortable to sleep in. The free breakfast was nice and although crowded, there was ample seating.

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad that you enjoyed your stay with us. We strive to provide a clean room and friendly staff for all of our guests. Thank you for taking the time to write a review about your recent stay at Country Cascades. We look forward to seeing you again soon! More

Crossville
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I had not stayed at this hotel in a couple of years. I was reminded why this had been my hotel of choice in the past when I called to make reservations. The lady on the other end of the phone, who identified herself as Jacqueline, was so friendly. She made the process extremely simple and actually enjoyable. When we... More

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Jacqueline, along with the rest of our wonderful staff would like to thank you for pointing out their hospitality. We are glad that we were able to make you feel "at home". Thank you for taking the time to write a review about your recent stay. We are looking forward to seeing you again soon! More

Pigeon Forge, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago NEW

Jacqueline was professional friendly and warm. The rooms were clean and reasonable. The manager and other girl were friendly too. We will be back. We spend alt of time here and are always looking for comfort. This is the place to visit. Very close to food and walking to the island.

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay. We are glad that you enjoyed our hotel and staff. We strive to provide a clean room and friendly staff for all of our guests. Thank you for choosing Country Cascades. We look forward to seeing you again soon! More

Pekin, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We just returned from a vacation to Gatlinburg/Pigeon Forge area and stayed at the Country Cascades. I have a mixed review, but in the end would recommend this hotel. I will admit the first night we checked in, I wasn't too sure if I wanted to stay at here for the week. The room did have a musty odor, was... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay at Country Cascades. We appreciate the feedback. Our wonderful staff thanks you for pointing out their hospitality. We are glad that you enjoyed your stay. We are looking forward to seeing you again soon! More

Middletown, ohio
1 review
4 of 5 stars Reviewed 1 week ago

The staff, overall, were very friendly and helpful. The room was nice but I felt like it could have been a little cleaner. Also, there was no convienent place to plug phones and etc. in. Also, the microwave wasn't plugged in and to use it I had to unplug the fridge and move the tv stand. Overall, I would recommend... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Our staff thanks you for pointing out their hospitality. Thank you for taking the time to write a review. We appreciate your feedback. We are glad that you will be staying with us again in the future! Thank you for choosing Country Cascades. More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My wife and 6 kids stayed here for 4 nights. We had no problems. The rooms were clean, staff friendly, and a great value. We needed 2 rooms, the hotel accommodated our needs and gave us joining rooms. We had a King Suite and a Queen room. It gave us extra space for the babies to play. We also needed... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Our wonderful staff thanks you for pointing out their hospitality and ability to provide a clean hotel. We strive to provide a clean room and friendly staff for all of our guests. We are glad that you enjoyed your stay with us. Thank you for taking the time to write a review. We are looking forward to seeing you again... More

Chattanooga, Tennessee
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have never stayed at this hotel before so had no idea what to expect. We chose the hotel based on price vs ammenities & this place had the best value and extras. We called ahead to make sure there was room in their parking lot to park our 17ft trailor. The lady on the phone assured us there would... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay. We are glad that you enjoyed your stay with us. Our staff thanks you for pointing out their hospitality. We strive to provide a clean room and friendly staff for all of our guests. We are excited to hear that you will be staying with us... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed here for a women's conference. The staff were AWESOME! we stayed 3 nights. The rooms were clean. The housekeeping did an amazing job. I will definitely recommend and stay here again! Thank you all. God bless!

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Our wonderful staff thanks you for pointing out their hospitality and ability to provide a clean environment. We strive to provide a clean room and friendly staff to all of our guests. Thank you for taking the time to write a review. We are looking forward to seeing you again soon! More

Grand Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I picked this hotel based on the excellent reviews it received. -I like clean rooms and would rather look at reviews then popular "chain" hotels. Room was clean, but nighttime clerk was rudest I have encountered. I was waiting for a cab to meet some friends, as I was sitting in the lobby I saw this young lady on her... More

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for your review. We truly apologize that the actions of one of our clerks upset you during your stay with us. The behavior you mentioned in your review is not normal behavior for our staff. They take great pride in showing the true meaning of southern hospitality and making sure that all of our guests have an enjoyable... More

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Additional Information about Country Cascades

Address: 204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Cascades 2.5*
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn

86 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#22 Romantic Hotel in Pigeon Forge #25 Family Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 
Number of rooms
138

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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