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Country Cascades

Certificate of Excellence
204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
Hotel amenities
Country Cascades
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Ranked #19 of 94 Hotels in Pigeon Forge
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Lisa L Cashiers, North Carolina
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596 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cashiers, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family stayed here 2 nights and we were treated like royalty. We asked the front desk if it was possible to get a table and chairs for our room because we like to play cards, and in less than 30 minutes, it was delivered! The location was awesome…off the main drag, quiet and close to Splash Country which was... More 

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4 of 5 stars Reviewed 2 days ago NEW

We stayed 5 nights with a 6,7 and 8 year old. The pools were nice, the supplied towels at the pool were convenient. Fantastic location. Our room was clean, we had no problems. The free breakfast was great!

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2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The best thing about this hotel is its proximity to The Island at PF and other attractions. The room was clean and on the order of a lower-end chain hotel. There was either a lack of attention to detail or the hotel was under staffed. There was no soap in the bathroom when we arrived. Multiple times trashcans in the... More 

Was this review helpful? Yes
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My family stayed here 5 nights and couldn't have asked for better accommodations. The staff at the front desk was friendly and helpful. They offered recommendations for dinner, gave great directions and were honest about local attractions. We were only to stay 4 nights but we were having so much fun we asked for another night and they quickly checked... More 

Was this review helpful? Yes
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you and your family for being our guests recently at Country Cascades! We are thrilled to hear that you all had an awesome stay with us and that you even decided to stay an extra day you were having so much fun! Thank you for mentioning that our staff provided you with excellent service during your stay and that... More 

3 reviews
4 of 5 stars Reviewed 5 days ago NEW

The rooms were spacious. Nothing fancy, but very clean. The air conditioner was great. There was good water pressure in the bathtub and the commode flushed easily. Location is awesome!! We didn't try the breakfast, but the reviews that I've read myself were mostly good. We plan on staying here again when we're back in Pigeon Forge!

Was this review helpful? Yes
SmokyMountainResorts, Manager at Country Cascades, responded to this review

We are thrilled to hear that you and your family had a great weekend staying with us at Country Cascades. We greatly appreciate you taking the time to write a review for us! We are glad you enjoyed the clean and spacious rooms we offer and that your air conditioner was working wonderfully in the recent heat! We are also... More 

Pigeon Forge, Tennessee
5 of 5 stars Reviewed 1 week ago NEW

I travel frequently for work, so what I enjoy is a hotel that feels like home. It's not about the in-room hot-tubs or the water slide: it's about the little things; free breakfast, free wifi, free excursive room ect. I can't tell you how many places nickle and dime you for every amenity. What won me over was their customer... More 

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SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you very much for being our guest recently at Country Cascades! We are happy to know that you enjoyed your stay with us and are now part of our Country Cascades family! We are thrilled that you enjoyed all that our hotel has to offer such as the wonderful deluxe continental breakfast, free wifi, exercise room, and outstanding customer... More 

Asheville, North Carolina
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is dated, but seems fairly clean with a nice staff. The decor is pretty terrible, but if you can look past that it is a good option. The hotel wasn't completely full, but the pool area and breakfast were a bit overcrowded and chaotic. The trash cans at breakfast were over flowing to the point that people just... More 

Was this review helpful? Yes
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you very much for taking the time to write a review of your recent stay at Country Cascades. We are happy to hear that you enjoyed your clean room as well as the deluxe continental breakfast, hot coffee, and free cookies, etc in the lobby. We do apologize that the pools and breakfast area were extremely busy, crowded, &... More 

Abington, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

We had a family reunion and all stayed at Country Cascades. The staff were helpful and friendly. Thanks so much to Andrew - your help with Dollywood tickets made it possible for many of us to get there. Sierra at the front desk always had a smile and helpful hints on getting around Pigeon Forge. We had great meals and... More 

Was this review helpful? Yes
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for being our guests recently during your family reunion! We are so happy to have you as part of Country Cascades family. We are thrilled to hear your entire family enjoyed their stay with us and enjoyed our quiet and convenient location as well as everything our large Country room had to offer for your reunion. Andrew, Cierra,... More 

Georgia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was clean. Rooms out dated but that was ok for the money. Breakfast was standard, small buffet area. My only real issue was with the stench of chorine. The smell hit you as soon as you walked into the lobby and we could barely stand to stay in the pool area.

Was this review helpful? Yes
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for being our guest recently at Country Cascades. We greatly appreciate you taking the time to write a review for us. We are happy to hear that your room and the hotel was clean and that you enjoyed the deluxe continental breakfast. We do apologize that your stay was not 100% satisfactory and we appreciate you feedback as... More 

Burkesville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I have stayed at many motels over the past years this motel had the best customer service we have ever encountered! The staff was very friendly and helpful, they have an indoor pool and also an outdoor pool which was very nice, an outdoor place for the kids to jump on their jumpoline, a nice view up... More 

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Our staff would like to thank you for pointing out their hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. Thank you for taking the time to write a review. We are looking forward to seeing you again soon, maybe next time you will be able to stay longer! More 

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