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All 94 Pigeon Forge hotels

Country Cascades

2.5 of 5 Hotel   |   204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
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75%
Ranked #19 of 94 hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Mia6788 Whitesburg, Kentucky
  • Reviews (393)
  • Photos (86)
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  • Room tips (73)
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393 people have reviewed this hotel

Traveler rating
    179
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    48
    32
    24
See reviews for
132
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Whitesburg, Kentucky
Contributor
18 reviews 18 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed here after much deliberation & really glad we did it was centralized location perfect for what we wanted. The room was nice it was the first motel /lodge we've stayed in that called us after we got to our room to see if it was satisfactory to our liking. The pool inside was heated & not like most... More

Was this review helpful? Yes 1
Orlando, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family and I stayed at this hotel recently after reading the reviews online. The hotel is large, has plenty of parking and was kid friendly. The rooms come with a DVD player which was a nice touch, as well as an indoor and outdoor pool area. The outdoor pool was very nice but the indoor pool needs some work.... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad to hear that you enjoyed your stay with us. We are especially happy that you will stay with us again! Thank you for taking the time to write a review about your recent stay. We appreciate all feedback from all of our guests. We are looking forward to seeing you again soon! More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

There was makeup on the mirror and a strangers phone charger on the bed, which made me second guess my choice. The room smelled like mold. The lobby smells like the pool. Then after looking at the room in the daylight the next day, we realized we had just slept in a bed with a bunch of stains. We waited... More

Was this review helpful? Yes 2
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

We certainly apologize that your stay was not all that you nor certainly we expected. We certainly wish that you had told us of your issues before checking out as we would have loved to try to make you stay an enjoyable, pleasant experience. We apologize if you had to wait for an elevator but since we were unaware of... More

New Lexington, Ohio
1 review
4 of 5 stars Reviewed 4 days ago NEW

We came from Ohio for a family vacation, what a wonderful time we had. We rated this hotel "very good" rather than "Excellent" for a couple reasons. The first reason was the indoor pool, the kids loved it, however we felt it could have been cleaner, it was a bit dirty. The outdoor pool was clear and very nice. The... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay at Country Cascades. We appreciate all feedback from all of our guests. We are glad that you enjoyed our great location. We thank you for pointing out our ability to provide clean rooms to our guests. We strive to provide clean rooms and a friendly staff... More

Austin
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had come from Texas for a vacation and had an amazing time. Housekeepers were great and staff was wonderful. Tina is awesome. She had told us about this site. Jennifer was great she had brought extra linen to us when we needed. She explained the rewards card to us. Talked to us every time we saw her. Other front... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad to hear that you enjoyed your stay with us. Tina and Jennifer thank you for pointing out their hospitality. We are especially happy to hear that you will return again. That is the greatest compliment we can get. Thank you for taking the time to write a review. We look forward to seeing you again soon! More

Decatur, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We stayed here on 6/30/2014 -07/02/2014. First off when we arrived the entrance doors were extrememly dirty. Once you got inside the chlorine from the indoor pool was so strong it would take your breath away and burn your eyes. They also advertise a outdoor pool on their website but it looked awful it was extrememly dirty. They also advertise... More

Was this review helpful? Yes 3
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

We apologize that you did not enjoy your stay with us. It is our desire that every guest leaves our hotel having experienced great southern hospitality, a nice clean comfortable room and even time to relax and enjoy a sparkling clean pool. We apologize if your stay was anything less. More

Greenville, Ohio
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel was actually disappointing have stayed in nicer places for less money. The Chlorine from the indoor pool could be smelled even on the fourth floor and was quite overwhelming. The outdoor pool was loaded up too heavily as well. Neither the indoor or outdoor pools were clear both were hazy very poor clarity I elected not to use either.

Was this review helpful? Yes 2
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

We are sorry that you did not like the hotel and pools like most of our guests. We try to keep the pool sparkling clean by checking all the pool levels including the chlorine at least three times a day to keep the levels within the normal range. We want all guests to go home having made memories of their... More

Taylorsville, Georgia, United States
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I can't say enough about this place. I'm still here and checking out tomorrow. We have found a place to come back to again. From the moment we arrived in pigeon forge, this place is on a side street coming off wears valley rd, so no need to get on the busy hectic parkway. Your one block off the parkway... More

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay. We are glad to hear that you have enjoyed our property and our staff. Thank you for pointing out our great location. We are far enough away from the main road to offer a quiet relaxed atmosphere yet only a stone's throw from all Action Packed... More

Maynardville, Tennessee
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great lodging for a quickly planned long weekend! Very clean, VERY friendly staff. We all enjoyed the make your own waffles and breakfast options. The outdoor pool is a little on the small side, but fortunately was never busy. Will definitely go back!

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad to hear that we were able to make your quick getaway even more enjoyable. We strive to provide a clean room and friendly staff to all of our guests. We are glad that you were provided with both during your recent stay. Thank you for taking the time to write a review. We look forward to seeing... More

Gainesville, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

The staffs at this hotel are very friendly and helpful. The hotel was very clean and the breakfast was wonderful. Tina did a fabulous job keeping the buffet stocked and clean. The location is very convenient to everything in Pigeon Forge. We will definitely return to this hotel.

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad that you enjoyed your recent stay at Country Cascades. We strive to provide a clean room and friendly staff to all of our guests. Tina along with the rest of our wonderful staff thank you for pointing out their ability to do so. Thank you for taking the time to write a review. We look forward to... More

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Additional Information about Country Cascades

Address: 204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Cascades 2.5*
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn

86 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#19 Top resorts Hotel in Pigeon Forge #21 Family Hotel in Pigeon Forge #26 Romantic Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 
Number of rooms
138

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