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All 93 Pigeon Forge hotels

Country Cascades

2.5 of 5 Hotel   |   204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
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75%
Ranked #23 of 93 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Carmie60 Cleveland, Tennessee
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435 reviews from our community

Traveler rating
    199
    124
    54
    33
    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Cleveland, Tennessee
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent 2 nights in this hotel to rest and think. It was located close to nice restaurants and shopping malls but on a back street so there was very little noise. Felicia, the desk clerk, was very helpful by putting me in a room not right next to an elevator. I mentioned I was there for quiet time and... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Felicia would like to thank you for mentioning her hospitality. We are glad that we were able to provide you with a quiet atmosphere for your stay. Thank you for taking the time to write a review. We appreciate you choosing Country Cascades. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

best place in the smokies Monique helped us on the phone and when we arrived we couldn't have experienced any thing better that her southern hospitality.I would recommend country casades to all my friends and family.. Monique help my dad with his disabilities and made us feel like family love the atmosphere. great location love that it's in the middle... More

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Monique, along with the rest of our wonderful staff, would like to thank you for mentioning their hospitality. We are glad that we were able to make your stay more enjoyable. Thank you for taking the time to write a review. We are looking forward to seeing you again soon! More

Richmond, Indiana
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this property for the car show last weekend- Sept. 11, 12,13 and 14. The hotel staff is wonderful. All of them are very friendly and helpful. Monique at the front desk and Sherry in the breakfast area were exceptional. The hotel was in a great location, just one block off the main road, and easy to walk... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Monique and Sherry would like to thank you for mentioning their hospitality. We strive to provide a clean room and friendly staff for all of our guests. We are glad to hear that you will be staying with us again. Thank you for taking the time to write a review. We are looking forward to seeing you again soon! More

Fancy Gap, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My children and I have stayed here at least once every year when we visit Pigeon Forge/Gatlinburg. We have been staying here for 8 years. It is always clean and the staff is wonderful. We enjoy the made to order omelettes in the mornings. The hotel is convenient and we feel safe here. I have never had a bad experience.

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad that you enjoyed your stay with us. Thank you for staying with us year after year. We strive to provide a clean room and friendly staff for all of our guests. We appreciate you taking the time to write a review. We are looking forward to seeing you again next time! More

Louisville
Top Contributor
68 reviews 68 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The staff was fantastic, couldn't ask for a more accommodating staff. Our first room was clean enough, but after a few hours, I guess the odor neutralizer wore off, started to smell like urine. They put us in another room down the hall, much better. Still, it could of been a little more up to date. They have a nice... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Our wonderful staff thanks you for pointing out their hospitality. We are glad we were able to resolve your issue with your room. We strive to provide a clean room and friendly staff for all of our guests. Our breakfast staff enjoys providing a hot breakfast for you. Thank you for taking the time to write a review. We appreciate... More

Weaubleau, Missouri
1 review
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed this past weekend for the car show. We had a great time. The hotel is centrally located and about a block off the main strip. We were able to walk just about everywhere we needed to go. Everyone who worked there was super nice. Melissa helped us out several times and gave us great advice... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Melissa, along with the rest of our wonderful staff, would like to thank you for pointing out our hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. We do have a great location, especially for the car shows. We are glad that you enjoyed your stay with us. Thank you for taking the... More

San Francisco Bay Area
Top Contributor
50 reviews 50 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Went on the Country Cascades website and booked a room for Labor Day weekend. Obtained confirmation number. On Blue Ridge Parkway so did not had constant WIFI. Received an email from Rodeway Inn and didn't pay attention to it. Arrived at Country Cascades and got bumped to their sister hotel, Ramada. Confirmation number was worthless and no indication initially from... More

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review. We apologize for the confusion over the location of the property you booked for your reservation. Country Cascades would have been very glad to accommodate the first night of your stay had a room been available, however, it is good to know that they were able to provide you a room the following night. The... More

Weston, West Virginia
Top Contributor
63 reviews 63 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here before and we did enjoy our stay. But the hotel does need a little improvement, just little things I noticed. For one, the mattresses on the pull out couch really need replaced because they were Horrible. Also, the carpet didn't seem that clean. Lastly, we were in the penthouse suite and the stairs kinda seemed unsafe.... More

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SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay at Country Cascades. We appreciate all feedback from our guests. We are glad that you enjoyed our Deluxe Breakfast. Our wonderful staff thanks you for pointing out their hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. We are... More

Sparta, Tennessee, United States
1 review
4 of 5 stars Reviewed 1 week ago

I just read some recent reviews including the one titled "don't stay here please". I had a completely different experience. All the staff I interacted with were very friendly and helpful, especially Bryan, who went above and beyond. I had a handicapped lady with me and the staff were all very nice and helpful to her. The hotel is not... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Bryan, along with the rest of our wonderful staff, would like to thank you for mentioning their hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. We are glad that you enjoyed your stay with us. Thank you for taking the time to write a review. Thank you for choosing Country Cascades! More

1 review
3 of 5 stars Reviewed 1 week ago

Very friendly staff. This hotel actually exceeded our expectations. My husband and I received a free trip and didn't get to chose the hotel so to read all the bad comments made us worry. We were impressed from the moment we walked through the door. The staff was exceptionally friendly. I read a lot of complaints saying the chlorine in... More

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review about your recent stay at Country Cascades. We are glad to hear that we were able to exceed your expectations. We strive to provide clean rooms and a friendly staff for all of our guests. We are looking forward to seeing you again soon! More

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Additional Information about Country Cascades

Address: 204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Cascades 2.5*
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn

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