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Spirit of the Smokies Condo Lodge

2385 Parkway, Pigeon Forge, TN 37863
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Spirit of the Smokies Condo Lodge
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Spirit of the Smokies Condo Lodge
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507 reviews from our community

Traveler rating
    148
    123
    81
    56
    99
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Curtis Bay
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

It was a very pleasant and enjoyable stay. The staff was very friendly. Rooms were clean. The kids loved the indoor pool and slide. They can not wait until our next trip to Pigeon Forge. They want to stay at the same place. The room was very spacious and priced right. The price was under a lot of other advertised... More 

Was this review helpful? Yes 1
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you so much! We are so glad to hear that you experienced our value! We look forward to seeing you in the future! More 

Clinton, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Spirit of Smokies for one night after a cabin rental for weekend. It was very nice. Nice staff. Nice view of Smokies from the rooms facing the street. Room was clean. Nice fireplace replica in my room. Only complaint was the doors to room were extremely hard to close.

Was this review helpful? Yes 1
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you so much for your comments. We are happy to hear that you enjoyed your stay, and hope that you come back to visit us. In order to sound proof your room as much as possible from outside noises for your comfort, we have double weather stripping on the doors, which may make it slightly more difficult to close... More 

Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We decided to stay here so our girls could swim inside. The pool was the best part of our stay. Our air unit only blew hot air out. We called the front desk and was told maintenance would come to fix it. This never happened. The phone also didnt work. We used our cell phone to call in these issues.... More 

Was this review helpful? Yes 2
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

We sincerely apologize for the miscommunication between our 24/7 front desk and our 24/7 maintenance, otherwise it would have been handled immediately. When the message finally got properly relayed, it was fixed immediately, but we understand that the delay caused an inconvenience. We offered you a 15% discount off of your stay, but you rejected it, and threatened to write... More 

Travelers are raving about these Pigeon Forge hotels

Lenoir City, Tennessee
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

The pool is AWESOME!!!...it was open every time we went (early and late) The walls are paper thin...people in neighboring room had TV on ALL night and it echo'd loudly into our room making for restless nights and that stinks cause the beds are rather comfy (not sure bout pillows as we always bring our own) The hotel is kept... More 

Was this review helpful? Yes 3
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you for your comments. Please know that we have 24 hour maintenance and front desk clerks standing by to assist you with anything you need throughout the night, including any excessive noise from other guests. We are committed to every single guest having a pleasant stay with us. We are also thrilled to hear that you enjoyed the pool... More 

Cleveland, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiancée and I stayed there on May 17 for one night in room 5013. I love it it's wonderful and clean. It's the prefect location as it is very close to The Island. The wood grill next door it a great value. I have recommended this hotel to so many people. Especially if you have kids the indoor pool... More 

Was this review helpful? Yes 2
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you so much for your comments. We are so glad to hear that you enjoyed your stay with us, and we look forward to your next visit! More 

Lenoir City, Tennessee
Senior Contributor
26 reviews 26 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here with my husband and 2 children. We stayed in the 2 queen room with balcony. We had a good view. The walls are very thin and the room next to us had their TV turned up very loud all night. The walls are very thin and the fire alarm went off on our 3rd night in the... More 

Was this review helpful? Yes 1
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you for your comments. We have not had any issue with our fire alarm system until this past week. With the help of the fire department who arrived promptly, and through contacting the alarm system company, we have determined the cause to be an oversensitive alarm/detector. They pinpointed it, and have solved the problem completely, but we are very... More 

Middletown, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

In my opinion, which may or not matter to others, this condo lodge has the best value in the area. Clean rooms and brand new pool area. How can I prove that I believe it is the best value? First of all, we do not stay in undesirable hotels and this is the place my wife and I stay each... More 

Was this review helpful? Yes 3
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Wow, thank you so much for all of those kind words. We simply LOVE our loyal repeat guests. We have so many relationships built with many of them. We also believe that we offer the best value in the Smokies, as we are very competitive with our rates (notice one of the few that actually advertise the rates on the... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have season tickets to Dollywood and have stayed quite a few times, my visit has always been great. The Last time I stayed my child got sick in the night and the staff went out of the way to help us. We also enjoy the indoor pool area.

Was this review helpful? Yes 2
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you so much for your comments. We truly appreciate them and are so happy to hear that you enjoyed your stay with us. We look forward to your return! More 

Wynne, Arkansas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was my husband and my first vacation in a while and wanted to make memories. The hotel, while older, lacked nothing. Room was clean, staff especially nice and balcony view!! Loved it and would recommend it!

Was this review helpful? Yes 2
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

So glad to hear that you enjoyed your stay with us. We strive to provide the highest standard of cleanliness. We hope to see you in the future. Thank you so much for your comments. More 

Greenville, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean and smelled fresh. Chloe at the front desk was friendly. The price was adequate. The negative is no breakfast although you do get a discount for the restaurant adjacent to the hotel and the comforter seemed old and worn. The indoor water park is fabulous!!!!!

Was this review helpful? Yes 1
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you very much for your comments. We are very glad to hear that you appreciated the cleanliness of our rooms, as well as our customer service. Thank you so much for your comments, and we hope to see you again in the future! More 

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