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Spirit of the Smokies Condo Lodge

2385 Parkway, Pigeon Forge, TN 37863
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Spirit of the Smokies Condo Lodge
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Spirit of the Smokies Condo Lodge
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491 reviews from our community

Traveler rating
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    78
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    96
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Skyline
Top Contributor
118 reviews 118 reviews
33 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our second visit to Spirit of the Smokies and we are still excited over finding this little jewel in the Smokies! Our room was spacious with fridge, microwave and a private balcony! We stayed on 5th floor with a view of the mountains in the backdrop. The room was very clean and so was the bathroom. The beds... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family enjoys a great value and this hotel fits the bill. We live about and hour and a half away and often "staycation" in Pigeon Forge. This particular visit was myself, my two year old daughter, and my mother. However, my husband and I frequent the property as well. My family has stayed here through the room renovations and... More 

Was this review helpful? Yes 1
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you for your comments. We value our return guests. More 

North Carolina
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 20, 2015

Our family (aging in ranges from 10 to 83) stayed in the hotel on December 22nd. The location is great and the rooms (we had 2) were neat and clean. We arrived earlier than check in time and did have to wait a little while, but we were still in our rooms a bit earlier than the advertised time. Everyone... More 

Was this review helpful? Yes 5
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you for your comments, and we hope to see you again. More 

Atlanta, Georgia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2015

I stayed here over valentines weekend, my check in was quick and efficient with very friendly employees. The room had a comfortable king size bed with a Jacuzzi tub. The indoor pool was awesome. Best place in Pigeon Forge for the money! will definitely be back at this hotel.

Was this review helpful? Yes 5
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you so much for your comments! We appreciate your loyalty, and eagerly look forward to your return visit! More 

2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 14, 2015

First of all this "condo lodge" is very dated. And as soon as you walk off of the elevator you notice this musky smell. There is no indoor hot tub as advertised just a small pool and kiddie pool bug enough for about 3 kids. When advised the personal that we were unhappy after one night about false advertising an... More 

Was this review helpful? Yes 6
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

#1. Not only did you verbally tell us you were fully satisfied with your refund, you also signed a statement that said you were completely and fully satisfied with our solution to make it right for you. It seems very deceptive for you to claim this written and verbally, and then post that you were ripped off. #2. We do... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 13, 2015

We didn't even stay the night. We had booked a king with Jacuzzi 3 weeks before and when we got there we went to our room to find two queen beds. Told the lady it was the wrong room and she said they had no kings available even though we booked it weeks before. Never be back again!!!!!

Was this review helpful? Yes 3
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

We are very sorry to hear about your experience. We tracked down your reservation, and reviewed the "Change Journal," this is a section that documents any change ever made to a reservation, by whom and when. As you can imagine, it is very helpful for us. We see that your room was originally booked as two Queens, and at no... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 24, 2015 via mobile

Great place for a cheap price. My daughter loves the indoor pool. I love the free coffee . This is our second stay with many more to come . It's a great location . It's hard to come up with 200 characters

Was this review helpful? Yes 4
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you so much for your comments, and we hope that you will stay with us again! Hard to say more as well. :) More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 23, 2015

My family and I came to this hotel for a wedding. my kids loved the pool and the game room, but the walls are paper thin... it was annoying to hear people in the rooms to the right and left of us "hanging photo frames on the wall" could not sleep and my kids could not sleep.

Was this review helpful? Yes 2
Nashville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 9, 2015

It’s hard to go wrong with a hotel suite in the Smokies! This was a two-family stay at this out-dated hotel. Loved the rustic décor in the lobby; the pool was fantastic equipped with a water slide (kids took advantage of that!) and the breakfast bar was good at the restaurant next door. As far as the room/s- outdated, musty... More 

Was this review helpful? Yes 2
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you for your comments. We underwent a multimillion dollar renovation recently, but we apologize if you felt that the hotel was not up to date. We just finished the pool, game room and business center less than a year ago. We do have a very strictly enforced $250 smoking penalty, and that still doesn't seem to deter everyone. We... More 

Nashville, Tennessee
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

Pros: -- large spacious rooms, fireplace, and a full kitchen -- queen bed and sleeper sofa -- rooms with balconies available -- extremely clean and well furnished -- flat panel TV, hair dryer, and well stocked bathroom -- heated indoor pool with water slide, large game room, and a small business center -- weekdays pricing was unbelieveable at $35 a... More 

Was this review helpful? Yes 2
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you so much for your honest review. We appreciate your comments, and hope that we will see you again in the future. Please note that if you ever have any issue with the Heating & Air unit, simply call the front desk, and our 24/7 maintenance will address it as immediate as possible, even if we have to replace... More 

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