Spirit of the Smokies Condo Lodge (Pigeon Forge, TN) - Motel Reviews

Address: 2385 Parkway, Pigeon Forge, TN 37863

Region: United States > Tennessee > Sevier County > Pigeon Forge

Amenities:

Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access

Hotel Style:

#9 Romantic Hotels in Pigeon Forge

Price Range: $

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: Enjoy our tastefully decorated suites and private balconies during your stay here at Spirit of the Smokies Condo Lodge. Each suite is complete with a 32" flat screen television, mini-refrigerator and microwave, coffee/tea maker, hair dryer, iron and ironing board. We offer free wireless internet and free local calls. Other amenities include an outdoor (seasonal) pool, indoor heated pool and hot tub and large electronic game room with pool table. ... more less

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Also Known As:: Spirit Of The Smokies Condo Hotel; Spirit Of The Smokies Condo Hotel Pigeon Forge

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344 reviews from our community

See which rooms travelers prefer - 41 traveler tips

juliemont

1 review

“Very courteous staff”

Reviewed May 12, 2013 NEW

We are very pleased with the staff here and they are always nice to us. We have a queen room with fireplace and it is very roomy. The housekeeper we had was Wanda and she went above and beyond her duties to make sure we had everything we needed, also Donna was great. I recommend this facility to anyone. Great... More

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Thank you so much! We are so proud of our staff, from the front of the hotel to the back. We look forward to your return! More

Mary G

Brevard, North Carolina

Reviewer

4 reviews

“Wonderful experience”

Reviewed May 5, 2013

We booked this room off the internet and from the moment we arrived until we left we had not one complaint..The front desk clerks were very friendly while professional. Our room was on the second floor right across from the elevators and while every once in a while we heard muffled voices it was not bothersome. The room was beyond... More

See 3 more reviews by Mary G for Pigeon Forge

Thank you so much for your comments. We are glad to hear that you had an excellent experience, and very happy to know you are willing to share that with others. We look forward to your return. More

c j

Dry Ridge, Kentucky

“clean room....great price”

Reviewed May 3, 2013

Looked very nice on the outside. Felt safe leaving my car parked in the lot. Clean modern room. Friendly staff. Yes I did notice a quark or two, but since I paid 30.00 for the room(single, weekday)...it really was NO BIG DEAL... I had a queen with full kitchen...not gonna find anything similar up or down the strip for a... More

Thank you for your comments. We strive for value with the most competitive rates possible for the quality of room we offer. We are glad to hear that you were able to reap the benefits of our pursuit. More

DavidCalizzzz1780

Laplace, Louisiana, United States

Senior Reviewer

8 reviews

2 helpful votes

“Not Impressed!”

Reviewed April 28, 2013

Booked a week at this Motel around March 22,2013. First of all only people on the first floor could connect to their Internet! But there were no rooms on the first floor?? One of the workers told me the internet had not been working for a long time! The AC in the room was very loud when the compressor clicked... More

See 7 more reviews by DavidCalizzzz1780 for Pigeon Forge

Thank you for comments. We are sorry to hear that your stay was less than satisfactory for the value of the room rate. We are currently addressing some Internet issues, which basically require us to get a larger capacity to handle the load of guests using the Internet. I use the Wifi every day downstairs, personally, and it works fantastically,... More

c t

chicago

3 reviews

Reviews in 2 cities

1 helpful vote

“Will not stay there again”

Reviewed April 24, 2013

We stayed at the Hotel because of a promotion (we didn't have to pay), but I was assured they had internet access and there was none. The hot tub wasn't functioning because the jets were broke.. They had signs up for the hot tub, but not one word was said about the internet. It was imperative I had internet access... More

Thank you for your comments. I am glad to hear that you were able to enjoy your complimentary stay from a promotion. We have been experiencing some Internet issues on our room floors periodically, and we can assure you of the tireless hours we have been putting in working with tech people and companies on some very complicated work in... More

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Lee M

Las Vegas, Nevada

“They don't honor requests, internet doesn't work, NOISY”

Reviewed April 22, 2013

This is my second, and last, stay, in March-April 2013. I got to PF for business, so I tried it again. Bad move. I booked for over three weeks, and I called them twice to make sure 1) I got a top floor room 2) in the back corner away from the elevator 3) only one adjoining room and 4)... More

You have very misleading information in your review. Once we were able to track down your information, we were able to investigate your claims. #1. You made the reservation online, and you selected a King Kitchen Fireplace. We have only 3 of these units in the hotel and none of them is located on the top floor, much less with... More

Garityme

Monroeville, Indiana

2 reviews

“Appears they've bitten off more than they can chew”

Reviewed April 5, 2013

Booked as a package deal with Dollywood tickets. We picked this hotel because there was an indoor hot tub. The hot tub jets are broken. Very disappointed. We asked for a couple extra pillows and were told no. The hotel is full is the excuse. It appears that poor planning on the part of hotel management is a common theme.... More

Was this review helpful? Yes 1

Thank you for your comments. We are glad to hear that you enjoyed our clean and spacious rooms. We do have extra pillows in our inventory. However, because we are sold out means that the extra inventory we have is way more likely to be used (i.e. many other rooms must have also called requesting pillows). So, unfortunately, on that... More

DcnCjn

4 hotel reviews

Reviews in 3 cities

“Gorgeous & reasonably priced”

My Husband & I stayed in a King Room with a jacuzzi. It was spacious & clean. We loved the little balcony outside the room. Checking in was a little chaotic there were a couple of mishaps with reservations but, staff was friendly & personable and solved our problems quickly.

Thank you so much for your comments. We are very happy to hear that you had an enjoyable stay. We did have an extremely busy week with Spring Break, Easter, and Dollywood all converging together. This combined with hiring a new set of front desk staff could explain the mishap/s that may have occurred at check-in. Thank you for being... More

Ladybug7171

“Unsanitary conditions , deceiving from the outside”

Reviewed April 5, 2013 via mobile

Cheap linens, hallways stink like feet,hot tub not working is warm but brown skin floating on top of the water. Green algae all over the floors and walls , and windows in pool area. You must pay an extra 50 dollar deposit to ensure you won't smoke and you get it back on checkout . We told them there was... More

Our hotel has been renovated both interior and exterior about two years ago, and we strive to preserve this condition. One of the ways to keep our hotel one of the cleanest in town is to have some sort of monetary protection against guests' damaging rooms, by smoking, pets, etc. If a guest does not offer a credit or debit... More

Harleyguy54

“You get what you pay for”

The price is great the rooms are nice and clean but it was so noisy we got no rest. The room next to us sounded like they were in the bed with us. We called the front desk and asked for help. They said they would call them. We had a jacuzzi in our room and the pipes made a... More

We're glad to hear that you enjoyed the cleanliness and quality of the rooms. We strive to excel in this area above and beyond other hotels, and are grateful that you were able to take advantage of our high standard of cleanliness. We are very sorry to hear about the noise complaint, and how you felt it was dealt with.... More

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Spirit of the Smokies Condo Lodge Motel, Pigeon Forge

Spirit of the Smokies Condo Lodge

344 reviews from our community

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