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SpringHill Suites by Marriott Pigeon Forge

Certificate of Excellence
3.0 of 5
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120 Christmas Tree Lane, Pigeon Forge, TN 37863
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SpringHill Suites by Marriott Pigeon Forge
Best prices for: 1 room 1 guest
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Ranked #8 of 94 Hotels in Pigeon Forge
Certificate of Excellence
A recent review
5 of 5 stars Reviewed June 27, 2012
hjk1962 De Soto, Missouri
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547 reviews from our community

Traveler rating
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    34
    8
    6
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235
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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There are newer reviews for SpringHill Suites by Marriott Pigeon Forge
See the most recent reviews
Star
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 1, 2012

We were SO dissapointed with the marriot!! We always stay at Marriots and this was by far the worst one we've ever stayed at. The managers were EXTREMELY rude. Staff was not all that friendly either. The hotel was full and an hour after the breakfast opened in the mornings it was GONE!! Not enough places to sit down there... More 

Was this review helpful? Yes 6
Management response:

Dear Cristina: I would like to sincerely apologize for the poor experience you encountered. I can assure you this is not the norm. Please give me a call so we can get further details regarding this situation. When a negative experience is encountered, we use it as a training tool to further improve on our guest services and on our... More 

De Soto, Missouri
Top Contributor
244 reviews 244 reviews
43 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed June 27, 2012

We stayed here in the Spring while doing wildflower hikes with our young boys. Rooms were large and very comfortable. Great indoor and outdoor pools, with a tube slide into the heated outdoor pool that was open and comfortable even in April. Breakfast was great. Near all the Pigeon Forge attractions. This was our favorite hotel of the trip and... More 

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Gastonia, North Carolina, United States
Top Contributor
75 reviews 75 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 24, 2012

Nothing spectacular for the price. About 140 per night for an average hotel room and mediocre breakfast. For the price, they should have made to order omelets, better variety and service for breakfast. Just average.

Was this review helpful? Yes 1
Owensboro, Kentucky
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2012

This hotel is in the perfect location. You can walk to many eateries...Mellow Mushroom Pizza, Starbucks,Cold Stone Creamery, Bull Fish Grill, Johnny Carinos, The Christmas Shops and Partridge in a Pear. You can also hop in the back road "Teaster " and get to DollyWood in no time. We loved the beds here and wanted to know how to buy... More 

Was this review helpful? Yes
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thanks so much for taking the time to post your terrific comments on trip advisor! I am so happy that you had a terrific stay. Please do come back again soon! Mark Kuiper More 

Pittsburgh, Pennsylvania
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 21, 2012

Hotel is ideally located far enough from the madness of the tourist traps just a few short blocks away. Excellent lobby, staff, and gym although small is furnished with new equipment and amply stocked towels. Our room was spacious with a sofa, refrigerator, and microwave. Although unused; having these amenities were an excellent selling point for those couples travelling with... More 

Was this review helpful? Yes 1
Alabama
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 18, 2012

This was a wonderful hotel. The lobby was excellent, beautifuly decorated. The rooms were just the right size. There was enough room for suitcases and to move around some. There were only two people in the room and no kids. This was offseason, so traffic was not bad. Breakfast was better with more options than I expected, but this serms... More 

Was this review helpful? Yes 1
Dayton, Ohio
Contributor
20 reviews 20 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 12, 2012

My wife and I spent three nights here during our honeymoon and enjoyed our stay at the SpringHill Suites. The location of the hotel is right in the middle of Pigeon Forge, but far enough from the main road that the rooms were very quiet. The entire property was very clean, including the lobby, breakfast area, the outdoor pool and... More 

Was this review helpful? Yes 3
Dominick S, Executive Housekeeper at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Hello Folks, I was so very happy to see your review on trip advisor, it has always been our goal to give every guest the best experience be it vacation, groups, honeymooners. My Boss and our staff, wanted to say thank you so much. We hope that you will stay with us, in any future stays you may plan in... More 

lancaster,pa
Top Contributor
80 reviews 80 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 12, 2012

arrived on a Tuesday hotel was not crowded,pool area was quite and breakfast area was calm by Friday that all changed to chaos as families started arriving for the weekend.we wonder if parents let their children run amok at home or just when staying at hotels.other than that the hotel was great I wanted to take the bed home it... More 

Was this review helpful? Yes
north carolina
Top Contributor
51 reviews 51 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 10, 2012

This has to be one of the nicest places in pigeon forge, this was the first time staying here for us, very easy access if youre going to dollywood or shopping, very quiet, staff was real nice, The pools was awesome, The hot tub was very large and loved the water fall in it,loved the little store with ice cream... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 9, 2012

I am a regular traveler to Pigeon Forge/Gatlinburg area, I know my hotels. I found this hotel by accident when I booked across the street at Econo Lodge Riverside (after I read wonderful reviews about Econo). I checked into my room at Econo Lodge and it was terrible (Ghetto would be putting it nicely). I was grossed out and knew... More 

Was this review helpful? Yes 4
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