We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites by Marriott Pigeon Forge

Certificate of Excellence
3.0 of 5
Hotel website
Hotel deals
Hotel packages
120 Christmas Tree Lane, Pigeon Forge, TN 37863
Special Offer
Earn Rewards Points
SpringHill Suites by Marriott Pigeon Forge
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #7 of 94 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 17, 2012
bmrmboro
Write a Review

544 reviews from our community

Traveler rating
    381
    115
    34
    8
    6
See reviews for
234
169
4
27
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (544)
  • Mar-May only
    (129)
  • Jun-Aug only
    (181)
  • Sep-Nov only
    (136)
  • Dec-Feb only
    (98)
All months
There are newer reviews for SpringHill Suites by Marriott Pigeon Forge
See the most recent reviews
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2012

Just came back and the annual Rod Run going on. The traffic was horrible,yet this place seemed quiet. Check in a breeze, got there at 11:30 am and room was ready, nice bonus. That afternoon front desk called my wife to see if we needed anything. Large 42 inch flat screen in breakfast area where staff let us watch UT... More 

Was this review helpful? Yes 2
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thanks so much for staying at SpringHill Suites. We are glad you enjoyed your stay! Please keep coming back! More 

Wayne, WV
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2012

this place is excellent...they have the BEST housekeeping (THANK YOU SO MUCH MERKIE RIFFE)...everyone there is very friendly, the breakfast is great, has easy access to the strip...it is definitely a great place to stay & will be staying again

Was this review helpful? Yes 3
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thanks for the great review. We appreciate you all staying at SpringHill Suites Pigeon Forge. Come back often! Sincerely, Mark More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2012

This place is great. Easy to get to. Easy access to the strip. Lots of places to eat around the hotel. Beth and Jodi were very helpful. Breakast is great. Room was excellent. I will be back soon and without a doubt I will stay at the Springhill Suites.

Was this review helpful? Yes 1
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

We are glad you all had a great stay! Thanks for the great review! Come back soon. Sincerely, Mark More 

Nichols, SC
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2012

This hotel was perfect in every way, My husband and I carried our 18 month old on this weekend get away and I chose the Studio Suite that gave us a little more room, perfect lay out so our baby could play.. super nice..very clean..great staff, breakfast was like every other hotel ..the plus about this Hotel is that it... More 

Was this review helpful? Yes
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thanks so much for staying and for the terric review. Please come back soon! More 

Senior Contributor
39 reviews 39 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 7, 2012

The staff at this property were extremely friendly. Almost every employee greeted me as I passed by the front desk or in the hallways. A special mention to Dominick in housekeeping who went the extra mile on several occassions. This hotel is centrally located with many of the shows and best restaurants just a mile or two away. Good breakfast... More 

Was this review helpful? Yes 1
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thanks so much for taking the time to review us on trip advisor! We are glad you all had an excellent experience! We are proud of Dominick and our entire staff for the superb job they do. Please come back again soon! Sincerely, Mark More 

Appleton, Wisconsin
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 6, 2012

Check in was easy and they gave us a room at the end of the hall, like requested. The kids loved both the indoor and outdoor pools. The room was very nice and functioned well for 5 people. There was even a large walk in closet. The breakfast was a typical hotel breakfast and very good. The hotel is in... More 

Was this review helpful? Yes 1
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thanks so much for taking the time to review us on trip advisor. We are very happy you all enjoyed your stay! Come back often!! More 

Atlanta, Georgia
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 28, 2012

This hotel was in a really good location in Pigeon Forge. There were several restaurants located around the hotel. The service was really good and the rooms were clean. I did have to let the manager know that there was hair on the box springs they came in and cleaned it thoroughly. Overall great service and breakfast bar your usual... More 

Was this review helpful? Yes 2
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thanks so much for taking the time to review us on trip advisor. We are glad you all had a great stay. Come back soon! Sincerely, Mark More 

Wolcott, Connecticut
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 27, 2012

Stayed here Saturday night to a Tuesday morning in late August. Wish we did not have to leave. Our check-in was smooth and we were given a room on the 4th floor. I had asked for a room on the top floor, away from the elevator at the end of a hall. They were able to honor my request for... More 

Was this review helpful? Yes 5
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thanks for choosing to stay at SpringHill Suites by Marriott Pigeon Forge. Thank you so much for taking the time to enter in this excellent review. We are very happy you all had a great vacation. Please come back often! Sincerely, Mark More 

Stanford, Kentucky, United States
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 25, 2012

Stayed three nights. New hotel so it was very clean. The staff were very friendly. The breakfast buffet was awesome so we ate there every morning instead of paying at a restaurant. You really can not walk anywhere in Pigeon Forge because it is so spread out, if you want a hotel close so you can walk go on into... More 

Was this review helpful? Yes
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thanks so much for taking the time to post the excellent review on trip advisor. Thanks for staying at SpringHill Suites by Marriott Pigeon Forge! Come back often! Sincerely, Mark K More 

Knoxville, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2012

My family and I recently stayed at the SpringHill. The hotel was very clean, comfortable, and quiet. You are in walking distance to everything, but not on the main drag, a plus!!! They have 2 pools so there is plenty of space for the kids to play plus, they have a slide to the outdoor pool.

Was this review helpful? Yes 1
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thank you so much for taking the time to post the excellent review on trip advisor. We truly appreciate it. We share all reviews with our staff! Please come back soon! Sincerely, Mark K More 

Questions? Get answers from hotel staff and past guests. Ask a question

136 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
Room/suite (14)
Viewed
Business center/function rooms (5)
Viewed
Pool/beach area (8)
Viewed
Dining (4)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (6)
Viewed
Other (14)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (59)
Viewed
Amenities (11)
Viewed
Indoor Pool (6)
Viewed
Outdoor Pool (6)
Viewed
Studio with One King Bed and Sofa Bed (19)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Bathroom (3)
Viewed
Room/suite (9)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question