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All 94 Pigeon Forge hotels

SpringHill Suites by Marriott Pigeon Forge

3.0 of 5 Hotel   |   120 Christmas Tree Lane, Pigeon Forge, TN 37863
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93%
Ranked #3 of 94 hotels in Pigeon Forge
Certificate of Excellence 2013
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383 people have reviewed this hotel

Traveler rating
    282
    74
    19
    5
    3
See reviews for
162
119
2
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Nashville, Tennessee
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for the first time on a business trip upon recommendation by a colleague. Conveniently located on the main drag, it's near some great eats and right behind a Starbucks. :) The hotel is clean and well kept and the staff is friendly and helpful. Book the Jacuzzi room and enjoy a soak after a long day of meetings... More

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Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Southern_Siren, Thank you for your great review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! I am glad that you were able to enjoy one of our jacuzzi suites! They are great to come back to after a long day exploring the area or a buisness meeting! There are many restaurants within walking distance from our... More

Raleigh, North Carolina
Top Contributor
241 reviews 241 reviews
47 hotel reviews
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff here is excellent - friendly and helpful. Rooms are clean and well appointed. The breakfast is one of the best we've had. The hotel is in a very good location, although a bit hard to find as their address on Christmas Tree Lane was not in our GPS. The hotel acknowledged this problem. I would call for instructions... More

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Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear John M, Thank you for taking the time to review our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We are so glad that you found us even though most GPS systems cannot seem to locate us! We are always happy to assist our guests with directions when this happens, just give us a quick call and we... More

Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading all of the wonderful reviews on trip advisor we booked 3 nights (3-22 thru 3-24-14) at Springhill Suites Pigeon Forge & had a wonderful stay! Linda was at the front desk & checked us in quickly with a huge smile & a wonderful friendly personality. She asked what shows we might want to see or any other attractions.... More

Was this review helpful? Yes 1
Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear lovetogetaway08, Thank you for this wonderful review of our beautiful SpringHill Suites in Pigeon Forge TN! It sounds like you had a great vacation and I am glad that we were able to be a part of it! Pigeon Forge is an always growing town with new attractions and restaurants popping up all of the time. The Island is... More

Lawrenceville, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service! Linda and Kathy made our hotel stay so much enjoyable. We were here during Spring break and our stay in this hotel made our vacation so much fun as it is conveniently located within walking distance to Wonderworks, Titanic, The Island, Starbucks, Mellow Mushroom, and many more. The restaurants are great and they are also within walking distance.

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Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Teresa P, Thank you for the wonderful review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! As our location is just off of the Parkway, it allows our guests a quiet place to come back to after a day of fun filled attractions such as the Titanic, WonderWorks and the Island. I hope you had an... More

LaGrange, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

The service was excellent in every category. Desk clerks were very helpful (especially Romelyn). Room was spacious and comfortable. Indoor pool and outdoor pool were clean and well- maintained.I can only say good things about our stay at this inn. I highly recommend it, especially to family.

Was this review helpful? Yes
Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Eddie T, Thank you for taking the time to review our beautiful SpringHill Suitse by Marriott in Pigeon Forge TN! We are so happy to hear that your stay was everything you had hoped for! Our award winning staff takes great pride in their hotel and works very hard to ensure our guests are happy .Romelyn is one of... More

Fairfield, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I booked this based on the ranking on TripAdvisor. This is a typical 2 star limited service property. Rooms are large, with odd layouts and economical decor. Front desk staff is nice and local. This is a very good location. If you are looking for Marriott Rewards and just a place to crash without high expectations, stay here. Otherwise, stay... More

Was this review helpful? Yes
Joseph G, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear MD902A, Thank you so much for taking the time to review our hotel and share your opinion of your stay. I was very happy to read that my staff took good card of you and you enjoyed the location. I was, however, a little surprised by your other comments and I am disappointed that based on your ratings you... More

Roanoke, Virginia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband really enjoyed his birthday stay at SpringHill Suites. This is a great place. The breakfast is good and they think of everything, including Paul Mitchell hair products, a cleansing/makeup remover towelette and great lotion. We hope to return in the near future. This should be on your "to stay" places. Loved it! The front desk staff were so... More

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Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Karen S, Thank you for your kind review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We are so pleased that you chose our hotel to stay for such a special occasion! Our award winning staff works hard to provide our guests with ammenities and services to make them feel at home! We hope that you... More

Fishers, Indiana
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 weeks ago

The SpringHill Suites in Pigeon Forge had the friendliest staff we have ever experienced at a Marriott Hotel! They were very busy but never failed to give us top rate service. They went out of their way to answer questions about local attractions and to provide us with discount coupons that saved us money. The breakfast buffet was outstanding and... More

Was this review helpful? Yes
Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Shelly F, Thank you for taking the time to write such a wonderful review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! Our award winning staff strives to not only provide our guests with clean and comfortable surroundings, but to make them feel like part of the family! Our breakfast staff are hard working individuals who... More

wilmett
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family checked into the hotel after a 12 hour car ride and was greeted by a very professional, helpful and polite and person (Linda). Linda made sure that all three of our rooms were very close together, informed us of the best place to have dinner (along with cupons) and was one of the friendliest people that we met... More

Was this review helpful? Yes
Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Ron B, Thank you for the great review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! I am so pleased that Linda was there to greet you after that very long car ride and that she made is seamless to check in. She is truly an asset to our property and I promise that she will... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 2 nights. Loved the fact that it has hot tub , really warm indoor pool( nothing worse than when they advertise heated pool and it's cold) and if you go in the summer there's a outdoor pool. The dlx. Continental breakfast was delicious. Coffee was pretty good too. The room was very clean and had plenty of... More

Was this review helpful? Yes
Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Kentuckwildcats1, Thank you for taking the time to review our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! I am happy to hear that you were able to partake in our pool facilities! Our outdoor hot tub attracts many of our guests as it is very large, always warm and open year round! (Nothing like being in the... More

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Additional Information about SpringHill Suites by Marriott Pigeon Forge

Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge
Address: 120 Christmas Tree Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Pigeon Forge
#4 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Pigeon Forge 3*
Official Description (provided by the hotel):
SpringHill Suites by Marriott is an award winning property that is located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, this jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TV’s and complimentary high speed internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state of the art fitness center and 24 hour market. Our complimentary full hot breakfast buffet is a family favorite. The SpringHill Suites by Marriott is an excellent location for meetings and events. With 1200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams and church groups. Guests will enjoy a variety of activities such as Dollywood, theaters, shopping, hiking, rafting and more! ... more   less 
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