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SpringHill Suites by Marriott Pigeon Forge

3.0 of 5 120 Christmas Tree Lane, Pigeon Forge, TN 37863
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Certificate of Excellence 2014
SpringHill Suites by Marriott Pigeon Forge
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SpringHill Suites by Marriott Pigeon Forge
SpringHill Suites by Marriott Pigeon Forge
SpringHill Suites by Marriott Pigeon Forge
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496 reviews from our community

Traveler rating
    355
    101
    28
    7
    5
See reviews for
211
155
4
25
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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    (110)
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Nashville, Tennessee
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I elected to stay at the property while in town for business. The front desk staff was phenomenal, and made check-in seamless and quick. The rooms and hotel were modern, nice and comfortable. The beds were extremely comfortable and provided for a great night's sleep. I would highly recommend this property!

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Romelyn Haynes both pleasant and professional made it possible for us to stay for the duration of our trip even though rooms were initially not available. Our suite was clean and our stay was excellent.

Was this review helpful? Yes
mississippi
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second go around here and it's still top notch. The rooms are Large, clean and quiet. Front desk was very accommodating (I believe her name was Christina) convenient location close to the Christmas stores in PF and one block off the parkway. I would love to stay in a cabin every time but usually makes more sense... More

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Plumtree, North Carolina, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This was our first stay at SpringHill Suites, but we will definitely be back! The room was large and clean. There was a mini fridge and microwave. The bed was comfortable. All the staff was friendly and helpful. We loved the location. It was one block off the Parkway, so it was a little quieter than some places we have... More

Was this review helpful? Yes
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Kim P, I would like to personally thank you for taking the time out of your day to write our beautiful SpringHill Suites property such a nice review. The staff at the SpringHill Suites takes a lot of pride into making sure each of our guests is receiving award winning service. I am happy to hear that you received... More

Southern Illinois
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at Springhill Suites. The girl at the front desk was very helpful and friendly. The room was very clean and comfortable. Breakfast was good with lots of choices. We hope to return again in the future. Thank you for a great stay!

Was this review helpful? Yes
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Evansvilletraveller, Thank you for taking the time out of your day to write our property a review. I am so happy to hear that you enjoyed your stay with us. We hope to have you as our guest again in the future. Happy holidays More

Memphis, Tennessee
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was at least our 3rd stay at this hotel over the years and we've never been disappointed. It's located in a very convenient area and it's easy to get in and out. Above all, it's always clean and has a knowledgeable and friendly staff. The rooms are spacious and include a microwave and mini fridge. Breakfast is included and... More

Was this review helpful? Yes 1
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Sincerechic, Thank you so much for your kind words about our property and staff. We take a lot of pride into making sure that our guests are getting the award winning stay they deserve. I am so happy to hear that you are returning guests and enjoy every stay you have. We can’t wait to have you back as... More

Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Have stayed there four times and delighted with staff---including Lori the Manager-., ROMALYNN, Christiana and Dom. Outstanding breakfast buffet, spotless room and common area. Great location for shopping and hows, Bravo !!!!!!!!!!!

Was this review helpful? Yes
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Jerry Z, Thank you so much for your kind words about our staff. We all enjoy having you and your wife as our guests and can’t wait to see you all again!! I hope you guys have an amazing holiday and safe travels on all your adventures. See you soon!. More

Wilmington, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband chose this hotel for our wedding anniversary due to the location. The hotel staff were extremely helpful and very polite. SpringHill is in the heart of Pigeon Forge, convenient for any vacation. Chyenne was knowledgeable of the area, and was able to assist us in which attractions would be a must see. Our room was very appropriate for... More

Was this review helpful? Yes 1
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Amw7354, Thank you for taking the time to write our beautiful SpringHill Suites a review. I am very happy to hear that we were able to make your anniversary special. I also want to thank you for your kind words about Cheyenne, she is a great asset to have on our team and I’ll be sure to pass your... More

Loogootee, Indiana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Staff was excellent and the room was spacious and very clean! My kids enjoyed both the indoor and outdoor pool! The breakfast area although crowded was very good and everything was stocked! We enjoyed the stay and will definitely be back!

Was this review helpful? Yes
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Amy W, Thank you so much for taking the time to review our property. I am so happy to hear that you and the whole family enjoyed their stay with us. Both the indoor and outdoor pool is a great asset to our property and I’m glad you got to enjoy both. We can’t wait to have you back... More

Kingsport, Tennessee
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice and very conveniently located. Breakfast was good. Room was nice with great shower and real glasses. Room was comfortable and well insulated with good beds. Would stay here again. Price seemed a little high, but this area seems to be overpriced for most hotel rooms.

Was this review helpful? Yes
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Don B, Thank you for taking the time out of your day to write our property a review. I am very happy to hear that you enjoyed your stay with us and we can’t wait to have you back as our guests. Please be sure to contact the hotel directly next time you and your family plan a trip... More

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Additional Information about SpringHill Suites by Marriott Pigeon Forge

Address: 120 Christmas Tree Lane, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Pigeon Forge 3*
Number of rooms: 112
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Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge

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