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All 93 Pigeon Forge hotels

SpringHill Suites by Marriott Pigeon Forge

3.0 of 5 Hotel   |   120 Christmas Tree Lane, Pigeon Forge, TN 37863
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93%
Ranked #6 of 93 hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed today
Ellinelli
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463 people have reviewed this hotel

Traveler rating
    335
    94
    23
    6
    5
See reviews for
201
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22
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
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English first
Top Contributor
53 reviews 53 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed today NEW

The space was a little bit too small for three persons but the beds where good. Lot of parkingspace in front of the hotel. Visting after highseason, the airconditioner smelled stake. The stuff was very kind and helpful.

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cleveland, tn
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once again, never disappointed in the Marriot line. It has been a few years since we stayed here and its only gotten better. The front desk was friendly as always. We actually had a visa rewards card from AT&T for our service at home. It was one of those pre-filled one time use cards you get for rebates and such.... More

Was this review helpful? Yes
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Solohikr, Thank you so much for writing our beautiful property such a nice response. I am so happy to hear that you received your card in the mail so quickly. When it comes to Credit Cards you can never be to secure. I love hearing how wonderfully you and your family were taken care of. Here at the Marriott... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After traveling 6 hours by car I was tired upon check in. Ms. Gibbs at the front desk welcomed me to the hotel with a perfect attitude that made me feel welcomed. She provided tips on places to eat, and offered discount coupons to some local restaurants. The room was immaculate and comfortable. I would definitely stay here again. P.D.... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed in several Marriotts recently and they are all consistently good. This was my first stay at a Springhill, and the staff in Pigeon Forge were very helpful and friendly! Cheyenne at the front desk was extremely nice.. this is very centrally located and just off Parkway, which is the main drag through Pigeon Forge. I would recommend this... More

Was this review helpful? Yes 2
Winona, Minnesota, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First time stay and would definatley do it again. Felt so at home from the time i checked in with Cheyenne at the front desk, the housekeeper Dorthea did a wonderful job keep our room tity and then Christy the Breakfast Lady is a wonderful out going Lady my children really loved her she was more then helpful to them!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Would definitely recommend this hotel. Fairly newly built. Great place to stay,and Cheyenne at front desk very kind and easy to work with. Very roomy rooms, love the space in rooms. Good location, between pigeon forge and Gatlinburg, only bout 6 miles from bass pro and knife works.

Was this review helpful? Yes 1
Dayton, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel is clean and service wonderful. Also easy access to Dollywood! Located on side street in Pigeon Forge one can get any where without getting on busy parkway! Continental breakfast was wonderful. Pool is not on the front looking at everyone that drives by on the road like most on Pigeon Forge.

Was this review helpful? Yes 1
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Jeremy M, I would like to thank you for taking the time out of your day to write our hotel a review. I am very happy to hear you enjoyed your stay. Dollywood is a great family friendly park and we are more than happy to have them located so close to us. Our staff is very important to... More

Greensburg, Kentucky
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a weekend getaway. Staff upon entrance were very attentive and friendly, even down to a maintenance mas stopping and having conversation with my wife and I about where we were from and how are stay was going. The breakfast is good but crowded, but the staff were very attentive and had good attitude. Outdoor pool was nice and... More

Was this review helpful? Yes
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear James W, I would like to personally thank you for your wonderful review. I am so pleased to hear how greatly our staff took care of you. I will be sure to pass your kind words on to everyone that made your experience so good. We are very lucky to have such a great staff and we take a... More

Gardner, Kansas
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel in the heart of Pigeon Forge. Just one block off the main street so very quiet. New modern rustic looking hotel. Larger than normal breakfast area so much better chance of finding a table for breakfast. Nice outdoor swimming pool with large hot tub. Rooms very attractive and well appointed; large enough for most families. There are... More

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Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Brucesk, I would like to thank you for taking time out of your day to review our beautiful Springhill Suites property. I am very pleased to hear that we were able to go above and beyond and deliver you with such great service. We all take a lot of pride into our guests and property and strive for the... More

Poughkeepsie, NY
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a great stay at this location. We stayed using our Marriott points and were very pleased with the staff and accommodations. One elevator was not working during our time which made it a bit busy in the morning but manageable. Room seemed a bit musty at first but we determined that was because the AC was turned off. Once... More

Was this review helpful? Yes
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Poughkeepsie, Thank you so much for taking the time out of your day to write our property a review. I am very pleased to hear that you enjoyed your stay and had such a great experience with our staff and accommodations. We take a lot of pride into our guest’s happiness and want to give them that over the... More

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Additional Information about SpringHill Suites by Marriott Pigeon Forge

Address: 120 Christmas Tree Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Pigeon Forge 3*
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Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
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Hotel Style
#3 Business Hotel in Pigeon Forge #3 Family Hotel in Pigeon Forge #7 Romantic Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
SpringHill Suites by Marriott is an award winning property that is located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, this jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TV’s and complimentary high speed internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state of the art fitness center and 24 hour market. Our complimentary full hot breakfast buffet is a family favorite. The SpringHill Suites by Marriott is an excellent location for meetings and events. With 1200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams and church groups. Guests will enjoy a variety of activities such as Dollywood, theaters, shopping, hiking, rafting and more! ... more   less 
Number of rooms
112

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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