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All 93 Pigeon Forge hotels

SpringHill Suites by Marriott Pigeon Forge

3.0 of 5 Hotel   |   120 Christmas Tree Lane, Pigeon Forge, TN 37863
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Ranked #7 of 93 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Sandy G Petaluma, California
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470 reviews from our community

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202
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Petaluma, California
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wonderful rooms. Spacious. And lots of room in the closet. I shared a room with a friend I was traveling with, and the set-up worked great for us. The beds were very comfortable. Full breakfast is available in the morning, and it was actually pretty good, including eggs, fruit, pastries, waffles, etc. The hotel is within walking distance of The... More

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Weilerbach, Germany
Senior Contributor
27 reviews 27 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

wonderful rooms, wonderful staff and excellent breakfast! A group of friends recently met in Pigeon Forge for some shopping and exploring. Excellent choice to stay here! Spacious rooms and ultra-comfy beds! Staff was extremely helpful all the time!

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Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Hollyberryelf, Thank you so much for your kind words about our hotel and staff. I am so happy to hear that not only yourselves, but also your friends enjoyed their trip to the Smokey Mountains. We would love to have you back as our guests. Next time you guys are in the area please be sure to contact the... More

Georgetown
Top Contributor
100 reviews 100 reviews
62 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night in Pigeon Forge on our trip thru the Smokies. Nice hotel that was clean and fresh, with good service. Breakfast was good with a selection that fit both my husband and I with eggs, fruit and pastries. Location was great... A little off the main road. I will say... This area is touristy and a kids... More

Was this review helpful? Yes 1
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Mickir, I want to thank you for taking the time out of your day to write our beautiful property such a nice review. I’m very happy to hear that you and you husband enjoyed the area. We love of our location because of how easy it is to accommodate all of our guests needs between the restaurants and shopping... More

Newnan, Georgia
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I love Springhill Suites, but this hotel had some quirky things about it. First, the room, despite being a suite, seemed very cramped. The TV is off-center from the bed, so you have to turn it a lot to see it clearly. The bathroom is separated (shower and toilet are in a separate space), but the vanity is very, very... More

Was this review helpful? Yes 3
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Icomefromalabama, Thank you so much for taking the time out of your day to write our beautiful Springhill Suites a review. Here at our property we take a lot of pride into the up keep of our property. I’m happy to hear that you were more than pleased with the cleanliness we provided for you. We offer a lot... More

Cincinnati, Ohio
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A friend and I wanted to do an extended weekend for the Labor day holiday. The hotel, overall, was fine. It didn't blow me away as far as "ambiance" is concerned, but it served it's purpose. It was clean, quiet and the hotel staff was VERY friendly and accommodating. They have awesome suckers at the desk too! If you need... More

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Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear KDL 1969, Thank you for your review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN. We are happy to hear that you enjoyed your stay and that you found your accommodations clean and our staff helpful. At SpringHill Suites, we strive to provide our guests with ammenities such as a hot breakfast buffet, a full workout... More

Huntsville, Alabama, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Cheyenne Gibbs was our desk clerk at S/hill Suites in Pigeon Forge, Tn when we travelled there for business. She was a great professional desk clerk with very helpful info and demeanor in dealing with our questions and concerns. Thanks, Cheyenne, for going the second mile in making our stay there so pleasant and enjoyable. Great place to stay, always... More

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Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Ron W, I would first like to thank you for taking the time out of your day to review our hotel. I am so pleased to hear how much you enjoyed your stay with us and how accommodating our staff was with you. Cheyenne is a great asset to our team and I will be sure to pass your... More

Jasper, Tennessee
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I went to the Smokey Mtns for a short vacation. We stayed at the spring Hill Suites in Pigeon Forge Tn. The hotel staff at the front desk was very helpful in getting us checked in quickly. The room was warm and cozy. The bed was so comfortable we hated to leave. The hotel is located close... More

Was this review helpful? Yes 1
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear c130ahercules, Thank you so much for writing our beautiful Springhill Suites a review. I’m so happy to hear that you and your wife enjoyed your stay with us. Our hotel is located in such perfect area that we are able to provide our guests with a variety of nearby attractions and restaurants. I hope that next time you and... More

Top Contributor
53 reviews 53 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The space was a little bit too small for three persons but the beds where good. Lot of parkingspace in front of the hotel. Visting after highseason, the airconditioner smelled stake. The stuff was very kind and helpful.

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Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Ellinelli, Thank you for taking the time to review our beautiful SpringHill Suites by Marriott in Pigeon Forge TN!. I am so happy to hear that our award winning staff made you feel at home! We are looking forward to your next visit with us! More

cleveland, tn
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Once again, never disappointed in the Marriot line. It has been a few years since we stayed here and its only gotten better. The front desk was friendly as always. We actually had a visa rewards card from AT&T for our service at home. It was one of those pre-filled one time use cards you get for rebates and such.... More

Was this review helpful? Yes
Kristina C, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Solohikr, Thank you so much for writing our beautiful property such a nice response. I am so happy to hear that you received your card in the mail so quickly. When it comes to Credit Cards you can never be to secure. I love hearing how wonderfully you and your family were taken care of. Here at the Marriott... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

After traveling 6 hours by car I was tired upon check in. Ms. Gibbs at the front desk welcomed me to the hotel with a perfect attitude that made me feel welcomed. She provided tips on places to eat, and offered discount coupons to some local restaurants. The room was immaculate and comfortable. I would definitely stay here again. P.D.... More

Was this review helpful? Yes 1
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Additional Information about SpringHill Suites by Marriott Pigeon Forge

Address: 120 Christmas Tree Lane, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Pigeon Forge 3*
Number of rooms: 112
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Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge

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