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SpringHill Suites by Marriott Pigeon Forge

Certificate of Excellence
3.0 of 5
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120 Christmas Tree Lane, Pigeon Forge, TN 37863
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SpringHill Suites by Marriott Pigeon Forge
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Ranked #9 of 94 Hotels in Pigeon Forge
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
17Cutie_Pie50 Pearl River, Louisiana
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584 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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  • Mar-May only
    (136)
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Amsterdam, The Netherlands
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

We decided to stay four nights in Pigeon Forge during our trip to the U.S. I chose this hotel and booked it in Januari already because it had good reviews. Despite that we had a 'popular' room next to the elevators and a vending machine. This machine wasn't in a closed room (as we experienced in other hotels) and the... More 

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Selmer, Tennessee, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My family and I stayed five nights. Hotel has a nice modern look to it and nice when you walk in. The rooms were clean but very small compared to where we usually stay. The beds are very hard and uncomfortable. The staff for the most part ignored us during our comings and goings. We tried the breakfast two mornings... More 

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Pearl River, Louisiana
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This trip was a last minute destination so no reservations made; We checked in and because we were Marriott member the room was discounted ;Big room ,clean ,neat and all modern amenities ; the staff was very friendly -two members Kalya and Roslyn were outstanding; Free Breakfast was organized as a buffet hot and cold breakfast items ; the sitting... More 

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Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Loved this hotel, stay here all the time. Nice outdoor pool with a slide, good (free) breakfast, Perfect location and the hotel is newer so is in great condition. Beds were comfortable and the tv was nice. Free wifi is a bonus.

Was this review helpful? Yes
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Chris B, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. Our award winning staff works diligently to ensure each guest has clean and comfortable accommodations. Our hotel being in the heart of Pigeon Forge is prime location for our guests. Thank you again for your kind review and we look forward... More 

Portsmouth, Ohio
Level Contributor
160 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here 3 nights. We had 2 queens and a pull out sofa. The beds were very comfortable. My daughter even said the sofa bed was comfortable. The hotel is in a convenient location to lots of activities with mellow mushroom pizza and Starbucks within walking distance. They had free breakfast that had a decent variety. The rooms were very... More 

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Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear RosemountChick, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. Being in the heart of Pigeon Forge, we are very close to many great restaurants, shopping, and attractions, that Pigeon Forge has to offer. I am very pleased you enjoyed your stay, and enjoyed many of our wonderful amenities we have to... More 

Blue Ridge, Georgia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

SpringHill Suites is very nice, good parking, good location, easy to travel to restaurants and shops. The rooms are large and very clean. You won't be disappointed if you stay here. The staff (housekeepers, maintenance, and front desk) are great, always very friendly.

Was this review helpful? Yes
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Shirley B, Thank your for your kind review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. Our award winning staff strives to ensure every guest has clean, comfortable accommodations, large healthy breakfast, and friendly service with a smile. We look forward to welcoming you back on your next visit to Pigeon forge, and once again, thank... More 

Bloomington, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

We were at this hotel in early July and had a terrific experience. Nice breakfast in the morning that was kept well stocked and the area was kept clean. The rooms were nice and the hotel was kept in good condition. On the day we were leaving we misplaced car keys. Cheyenne at the front desk was helpful and made... More 

Was this review helpful? Yes
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Michelle B, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. Our award winning staff strives to provide each guest with a wonderful stay. I apologize you lost your keys, but it was our pleasure to assist you in the search. Tim is a great asset to our company and we are... More 

Springboro, Ohio
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful place to stay, close to everything in town, you can go out the back way and miss all the traffic, right across the street is Santa! The breakfast was hot with a great choice of food, The pool has a slide for all the kids big and little, nice HOT TUB, Just a great stay all around, very nice... More 

Was this review helpful? Yes 1
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Duane8486, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. Our award winning staff works diligently to ensure each guest clean, comfortable accommodations, healthy breakfast, and friendly service with a smile. The outside pool with water-slide is real popular with the children and the adults love the outdoor Hot Tub with Waterfall.... More 

charlotte nc
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is right in the middle of everything. It shares a parking lot with Starbucks, Mello Mushroom and MagiQuest. Is across the street from the giant Christmas store! The hotel is decorated in a woodsy mountain type decor. The rooms are clean and comfortable...2 double beds and a pull out couch with a giant closet and sink, microwave and... More 

Was this review helpful? Yes 2
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear 1minnie3mickeys, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. We are glad you enjoyed your room and the wonderful amenities we offer, like the indoor and outdoor pools, Wi-Fi, and the large breakfast buffet. We do offer to-go boxes and trays, when the breakfast area is busy, so our guest can... More 

Yigo, Mariana Islands
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed stay at this hotel. Room was spacious and offered free WIFI as well as refrigerator and microwave. Free breakfast was included. This hotel allowed Marriott points stay so we were elated after binge spending in nearby Tanger Outlets. Room access is from interior of hotel. Stairs and elevators are available.

Was this review helpful? Yes
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Dear Kurt U, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. I am happy to hear you had a wonderful stay with us. We are glad to allow you to use your Marriott Rewards Points on your stay, so you can enjoy shopping at the wonderful Tanger Outlet Mall. Thanks again for... More 

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Studio with One King Bed and Sofa Bed (19)
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