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Pigeon River Inn

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1931 Parkway, 1931 Parkway, Pigeon Forge, TN 37863
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1 room 1 adult
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168 Reviews from our TripAdvisor Community

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Oak Ridge, Tennessee
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

This was the first time ever staying at this hotel. It is very clean and the staff is very friendly. Location is great. The only problem is the day desk clerk wasn't there at check in. I waited 20 minutes for her. Then she wasn't there at check out which in return I waited again finally another staff member took... More 

Helpful?
Thank Wendy S
Jay P, Front Office Manager at Pigeon River Inn, responded to this review

Hello Wendy, I want to personally thank you for your kind remarks about the cleanliness and friendliness of our hotel staff. I am sorry about our front desk clerk not being available at check in and check out. This time frame is usually manned by our Hotel GM which has to bear the responsibility of other work jobs that can... More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 6, 2016

This place is very clean, great beds, and breakfast was very good, the lady worked very hard to make it the best it could be, thank you, back entrance does not lock, neither does stairwell to parking garage, maybe you could get that corrected, we will stay again, thanks for a great time, friends forever.

Helpful?
Thank Denny P
Jay P, Front Office Manager at Pigeon River Inn, responded to this review

Thank you Denny P for your kind remarks. We are continually looking for ways we can upgrade our hotel, and I will turn in your comments about our back door entrance not having a lock our GM. We do have someone on staff 24-hours, with continuous video monitoring the entire hotel so perhaps that might ease your mind some. Due... More 

Villa Rica, Georgia
Level Contributor
9 reviews
4 of 5 stars Reviewed December 15, 2015 via mobile

Decent place for the price. The staff working when we checked in was so helpful and friendly. THE BEDS ARE THE WORST!!!! And the "free breakfast" was all carbs so if you are like me and need REAL food, run next door to mcdonalds

Helpful?
Thank Tonya K
Jay P, Front Office Manager at Pigeon River Inn, responded to this review

Hello and thank you for your comments. In our industry, we encourage and listen to the remarks of our guest. One of the key areas of upcoming improvement will be with our breakfast, as we are looking to bring in some type of egg and sausage link items. Sorry you had a bad experience with our beds, as that is... More 

Princeton, West Virginia
2 reviews
1 of 5 stars Reviewed November 25, 2015

Don't waste your money on this overpriced place and their "waffle breakfast" frozen cardboard. Could have spent less and stayed in a better place than this. The rooms are no where near as nice as the pictures show them to be.

Helpful?
Thank 9kimberlyt
Jay P, Front Office Manager at Pigeon River Inn, responded to this review

I sincerely appreciate your honest feedback. As an higher end economy hotel, we do realize we cannot satisfy all of our guests needs. We base our rates on what other similar equipped hotels in the area, and create a value based what we are offering. Most of our guests feel that our breakfast, which we call a deluxe continental breakfast... More 

Travelers are raving about these Pigeon Forge hotels

1 review
1 of 5 stars Reviewed November 14, 2015 via mobile

Hotel manager was very rude. Would not recommend staying at this hotel-period! Unwilling to accommodate us and had an attitude from the get go. Not professional by any means. The young lady working with him was embarrassed by his behavior which says a lot.

Helpful?
Thank Carrie L
Jay P, Front Office Manager at Pigeon River Inn, responded to this review

I am sorry you feel this way. When you book a reservation on line which shows that a hotel is NOT pet friendly, you cannot expect us to allow you to stay with a pet. Also, you pre-paid your reservation which they automatically charge us. We refuse to lose money on a mistake that is clearly due to guest not... More 

Virginia
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 12, 2015

We stayed at the Pigeon River in last week and it was great. This hotel is reasonable, clean and the staff has always been friendly. I me the owner last week and thanked him for having such a nice hotel and keeping it so clean. I absolutely recommend you book your stay here.

Helpful?
Thank lisa52077
Jay P, Front Office Manager at Pigeon River Inn, responded to this review

Thank you for taking the time to leave some comments to this website. We strive to take care of our customers and appreciate the positive feedback. I will relay your comments to our ownership for their efforts in maintaining the quality of our inn. Best wishes and we look forward to seeing you again soon! More 

Paulding, Ohio, Usa
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 19, 2015

Nice place to stay . Staff helpful, but did not eat breakfast due to not much room. Within a walking distance of several Pigeon Forge attractions and places to eat. Enjoyed walking down by Pigeon River which is behind motel.

Helpful?
Thank Margaret P
Jay P, Front Office Manager at Pigeon River Inn, responded to this review

Hello, and thanks for the very nice review of our hotel. We are fortunate to be adjacent to the Little Pigeon River, where folks can just view the river and even fish in it. Sorry about the smaller breakfast room, which can be busy during the peak times 8-9:30. I hope you will choose Pigeon River Inn again for its... More 

Knoxville, Tennessee
1 review
1 of 5 stars Reviewed October 14, 2015

The breakfast was disgusting and the staff members were extremely rude! the breakfast counter had food and drink spilled all over it and no one came in to keep the area clean. The elevator stopped working so we had to carry all of our luggage down the stairs from the top floor. No one offered to help us carry anything... More 

Helpful?
Thank marina g
Jay P, Front Office Manager at Pigeon River Inn, responded to this review

Hi, first, I would like to thank you for your honest review. However, I am disappointed in how we responded to the circumstances of your stay. I think our temporary elevator outage took our staff out of the normal routine of assisting guests and proper cleanup duties. I sincerely apologize about that. The front desk lady working that morning was... More 

Rock Island, Tennessee
1 review
5 of 5 stars Reviewed October 11, 2015

The jacuzzi in the room was amazing. it was quiet at night and overall very clean. The view from the room was great. i also enjoyed the breakfast that was served in the morning. I will definitely visit this hotel again!

Helpful?
Thank Timothy T
Jay P, Front Office Manager at Pigeon River Inn, responded to this review

We are very happy you chose us for your recent stay. Balconies over the room are certainly nice in October and we look forward to your next stay with us. Creating a great value with clean rooms and a deluxe continental breakfast is certainly one of top goals here at Pigeon River Inn. Best wishes and we hope to see... More 

Bourbon, Missouri
1 review
2 of 5 stars Reviewed October 8, 2015

Pictures on website are deceiving. Our double Queen room was very small....no comfortable chairs to sit in....fridge was not working and had to be replaced...rooms are in need of updating and a good cleaning! Blacony rooms overlook parking lot with a view of the river. Toilet would not flush properly. Breakfast room is in long narrow room and is set... More 

Helpful?
Thank Gmmiller2015
Jay P, Front Office Manager at Pigeon River Inn, responded to this review

Hello, and I want to thank you for giving us an opportunity to meet your lodging needs but am sincerely sorry this did not work out well for you. I am shocked to hear that our room was small, as that is not something we normally hear from our guests. Your comment regarding more comfortable chairs is certainly true, as... More 

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