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All 93 Pigeon Forge hotels

Briarstone Inn

2.0 of 5 Hotel   |   3626 Parkway Ave., Pigeon Forge, TN 37863
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Briarstone Inn
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Ranked #74 of 93 Hotels in Pigeon Forge
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104 reviews from our community

Traveler rating
    22
    14
    14
    19
    35
See reviews for
51
21
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Briarstone Inn
See the most recent reviews
nashville
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2010

To start with their was a whole in the door bottom were anything could have crawled under the door. We paid 400 for a dump. When you took a shower the water was half way up your legs the drains was so stopped up you still felt nasty after u took a shower. There were holes in the walls. The... More 

Was this review helpful? Yes 1
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. Thank you for taking the time to give us a review, it is greatly appreciated. Upon the receipt of your review, the following steps were taken: 1) Housekeeping staff was instructed to see to the cleaning of the box springs in the room assigned to... More 

Bethlehem, Ga.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2010

My stay at this hole in the wall was a disaster there were broken chairs outside on the sidewalk ,mattress' stacked in a space at the end of the building ,boards and a broken table lying in the grass at the end of the building,only part of the lights workrd in the room when my wife tried to turn on... More 

Was this review helpful? Yes 1
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. I am so sorry you experience a family emergency, these times are always so hard. Thank you for taking the time to give us a review, it is greatly appreciated. Upon the receipt of your review, the following steps were taken: 1) Maintenance was instructed... More 

Louisville, Ky.
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 2, 2010

At $45 a night, you can't expect luxury. But it was clean enough and everything worked fine. The pool is small and right by the highway, so we didn't use it. Everyone is friendly. The ramps to the second floor did have a bit of a smell, but it is a pet-friendly hotel. So, that's kind of expected. We were... More 

Was this review helpful? Yes
Wilkesboro, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 24, 2010

I will never stay at this hotel again.....ever! The management was rude and the noise was horrible. People are out walking the balconies at all times during the night, and the shabby conditions of the hotel makes it completely unsafe and fit. Just because I am an american and you are not, that does not give you the right to... More 

Was this review helpful? Yes 1
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. Thank you for taking the time to give us a review, it is greatly appreciated. Upon the receipt of your review, the following steps were taken: 1) Management staff received additional training as to the courteous manner in which they, as our employees, will treat... More 

Louisville, KY
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 11, 2010

First, the positives about Briarstone Inn....The location is great; less than a block from Dollywood Lane, right on the parkway and within walking distance to just about everything. The rooms have a small microwave and mini refrigerator included, which is nice. The price was good at $40 nightly for Spring Break weekend. The hotel provided free wireless internet. Now, the... More 

Was this review helpful? Yes 1
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. I am glad that the location was a good one for you and that the price of the room was a good one. I am glad that you enjoyed the convenience of the refrigerator, microwave and internet. Thank you for taking the time to give... More 

Asheville, NC
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 9, 2009

the hotel is quite nasty....and I mean, needs a really, really good cleaning. I know 'you get what you pay for' but.......

Was this review helpful? Yes 2
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. Thank you for taking the time to give us a review, it is greatly appreciated. Upon the receipt of your review, the following action was taken: • Housekeeping staff received additional training regarding the level of cleanliness required of them as our employees. I hope... More 

NC
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 29, 2009

This hotel is old and run-down. It probably needs to be demolished and re-built. The rooms have a strong musty odor. The carpet, walls, beds, towels, everything, is dirty and stained. My Mom has allergies and could hardly breathe by the next morning. We needed to check out a day early, partly because of an emergency at home and partly... More 

Was this review helpful? Yes 1
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. I am glad that the location was a good one for you. Thank you for taking the time to give us a review, it is greatly appreciated. Upon the receipt of your review, the following steps were taken: 1) Housekeeping staff received additional training concerning... More 

knoxville, tn
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 25, 2009

The room smelt bad to start off with.....I usually take disinfectant with me but I forgot it.....but anyway we got a room with a jacuzzi with the on button missing, we did not have the following items in our room telephone, coffee maker, microwave, clock radio or internet service.....so we were really upset and reported this with no response from... More 

Was this review helpful? Yes 1
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. Thank you for taking the time to give us a review, it is greatly appreciated. Upon the receipt of your review, the following steps were taken: 1) Housekeeping staff received additional training in the following matters, making sure that they maintain the level of cleanliness... More 

tennessee
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 6, 2009

We got there everthing seemed to be fine but the room was hot so we had to turn on the air conditioner then we went and got in the pool it was pretty small but thats nothing to worry about after we got out of the pool we used our only towels to dry off with which was the ones... More 

Was this review helpful? Yes 2
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. Thank you for giving us a review, it is greatly appreciated. Upon the receipt of your review, the following step was taken: • Housekeeping staff was instructed to see to it that the rooms are properly supplied with towels and face cloths. I hope that... More 

Decatur, ga
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 13, 2009

We Check in to a Mold smelling room. The AC Did not cool of the room at all. The toilet didn't flush well unless you flushed it like Fives times. The paint was peeling in the bath room. There were holes in the wall. The staff and management was not in the least helpful we ended moving to a better... More 

Was this review helpful? Yes 2
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. Thank you for taking the time to give us a review, it is greatly appreciated. Upon the receipt of your review, the following steps were taken: 1) Housekeeping staff received additional training concerning their responsibility to meet the level of cleanliness required of them as... More 

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Additional Information about Briarstone Inn

Address: 3626 Parkway Ave., Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Briarstone Inn 2*
Number of rooms: 57
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Also Known As:
Briarstone Hotel Pigeon Forge

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