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All 94 Pigeon Forge hotels

Briarstone Inn

2.0 of 5 Hotel   |   3626 Parkway Ave., Pigeon Forge, TN 37863
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Ranked #67 of 94 hotels in Pigeon Forge
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  • Reviews (103)
  • Photos (7)
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103 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Cleveland, TN
19 reviews 19 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was kind of leery with some of the past reviews, but decided to take a chance anyway. Upon check in, the staff was super friendly. He assigned us to room 315. When we got in our room, we were pleasantly surprised. The room was very nice and clean. Headed to the shower first thing, yeah it's a little slow... More

Was this review helpful? Yes
South Bend, Indiana
1 review
2 of 5 stars Reviewed 6 days ago NEW

Ok so the room was o.k. The front desk people were helpful, kind. But in the morning the "continental breakfast" was a box of Krispy Creme donuts. My mother and I got 2. When the rest of my family went down we were told they only can purchase 8 donuts per the owner. States they were wasting too many donuts.... More

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London, United Kingdom
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location is good. Near enough to Scarborough to be handy and a lovely rural setting. Staff were helpful and welcoming. The interior however, has stood still in time. Lots of artex and banquettes. We had been recommended for the steaks and we both ordered the rib eye. This was thin and grey and while the board said aged 30... More

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DC area
Top Contributor
50 reviews 50 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 4, 2014

Good news: I got a room with three queen beds, one in its own room. So for a single dad of girls I got my privacy. Bad news: Never saw a single cleaning person, had to find out own towels, tolet paper and take out our own trash. The front office was never open, and to check out at 9... More

Was this review helpful? Yes 4
Bristol, Tennessee
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 29, 2013

Staff friendly. But, room in general state of disrepair. Definite plumbing problems with water not draining from tub, no way to retain water in sink, commode outdated and had to sit carefully as seat would "slide" creating possible pinching hazard. Also, tank did not fit the commode seemingly to be precariously balanced. Tub was either very old and/or dirty and... More

Was this review helpful? Yes 3
Pigeon Forge, Tennessee
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 8, 2013 via mobile

We regret staying at Briarstone Inn trying to save $$. Never again! We read trip advisor reviews too late. Headboard was balancing on mattress so we didn't know it was in need of repair until we went to bed and the headboard went on tilt. King bed - shot mattress - sagging in middle. Uncomfortable! Sheet wouldn't stay on bed... More

Was this review helpful? Yes 2
Tunnel Hill, Georgia
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 1, 2013

The beds were uncomfortable an the internet couldn't get on they didn't have good breakfast an the service of the people weren't friendly. I wouldn't reccomend it to anyone.They wouldn't fix it where we could get on the internet.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 25, 2013

The evening manager was nice enough but unfortunately that was the high point of our stay. Things went down hill quickly when we entered the room which resembled the set for a Brady Bunch show. As a previous evaluator wrote, the furniture and bedding looked like it hadn't been upgraded since it opened. One flood lamp on the wall was... More

Was this review helpful? Yes 1
Manchester, Kentucky
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 20, 2013

Briarstone Inn is OK. It was a last resort due to our usual hotels booking and restrictions during a car show. The manager of Briarstone was very helpful in that he let us make a reservation for only 1 night when the policy for car show dates is a minimum of two nights stay. The staff was very friendly. The... More

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Chattanooga, TN
2 reviews
3 of 5 stars Reviewed October 30, 2013

We needed some place cheap and this was what I came up with. I have to say though I was pleased. We have children and the ramp up to the third floor was actually a great thing for us. There was a slight problem with one of our rooms and it was fixed immediately. Everyone was very friendly. The location... More

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Additional Information about Briarstone Inn

Address: 3626 Parkway Ave., Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Briarstone Inn 2*
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Also Known As:
Briarstone Hotel Pigeon Forge

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Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style
#67 Top resorts Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
Located just a block away from DollyWood Lane Briarstone Inn offers the best in Pigeon Forge Lodging. We strive to keep a family environment and clean updated rooms while attaining a low expenditure on the consumer side. We offer standard amenities, outdoor pool with kiddie pool and we are situated directly on the parkway with restaurants on each side making dining simple. ... more   less 
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