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Briarstone Inn

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 24 reviews
24 Reviews
5.0 of 5 stars
6
4.0 of 5 stars
6
3.0 of 5 stars
1
2.0 of 5 stars
4
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#62 of 88 hotels in Pigeon Forge
Description:
Located just a block away from DollyWood Lane Briarstone Inn offers the best in Pigeon Forge Lodging. We strive to keep a family environment and... Located just a block away from DollyWood Lane Briarstone Inn offers the best in Pigeon Forge Lodging. We strive to keep a family environment and clean updated rooms while attaining a low expenditure on the consumer side. We offer standard amenities, outdoor pool with kiddie pool and we are situated directly on the parkway with restaurants on each side making dining simple. more » « less
  • Address
    3626 Parkway Ave.
    Pigeon Forge, TN 37863
Check Rates: $64 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 24 traveler reviews
  • What to Expect:
    • 3 based on 12 reviews Rooms
    • 3.5 based on 12 reviews Service
    • 3 based on 14 reviews Value
    • 3 based on 12 reviews Cleanliness
    • 4 based on 2 reviews Pool
  • Recommended For:
    • 30% based on 17 reviews Older travelers
    • 30% based on 17 reviews Families with young children
    • 30% based on 17 reviews Families with teenagers
    • 30% based on 17 reviews Young singles
    • 30% based on 17 reviews An amazing honeymoon

Reviews of Briarstone Inn

( 1-10 of 24 )
Apr 27, 2008

My family and I been coming to the Briarstone Inn for 3 years for the Annual Spring Hot Run. I used to stay in other hotels, but nothing compares to the running family the hotel and good hospitality. The rooms where newly remodel, the sheets were press and the rooms clean. We had problems getting into a dinner show and... more

Apr 13, 2008

1) One of the lights between the bed was missing a bulb. A child trying to figure out why the light wasn't working could have put it's finger in the socket and been shocked. I'm saying it straight that there would have been a law suit. We contacted the front desk, no apology but did offer to give us a... more

Apr 9, 2008

I am repeat costumer of the Briarstone Inn. Since the first time I stayed there the owner and management have always been very helpful and if any problem may occour the are always on top of them. more

Mar 2, 2008

this was the most disgusting hotel i have ever stayed at in my life!!!! The room was tiny, had mold all over the carpet. The shower did not get hot, and there was blood stains all over the bed sheets. I ran over to the grocery store across the street and bought $30 worth of cleaning products. In the morning... more

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1 of 5 stars
north augusta sc
Jan 20, 2008
1/1 found this review helpful

Reviewer: from South Carolina. Me and my husband stayed there this past weekend. When we arrived at the room it looked ok. my husband went to take a shower and there was hair all on the bottom of the tub. He then went to make him some coffee since it was so cold outside and it looked as if they... more

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1 of 5 stars
homosassa
Dec 30, 2007
2/2 found this review helpful

I couldn't believe it!!!! I got told it was a very nice and clean hotel! that had 3 stars!!! If I had to rate it I would give it half a star because if there hadn't been an opening I wouldn't have had gone to Tennessee. The reason it was so bad was because: The maids kicked us out of... more

Dec 5, 2007
2/4 found this review helpful

We prepaid for two nights @ $49.95 plus tax per night. The room was unsatisfactory (unclean, outdated, lamp missing a bulb, etc.) so we decided to only stay the one night and find a different motel the next day. We had traveled all day and were tired. The next day we requested a refund for the second night and they... more

Management response from
Briarstone, General Manager

Here at Briarstone Inn we pride ourselves on Customer Service. We do not ask our customers to Pre-Pay and if you guarntee your reservation with a credit card you will not be charged until you arrive. We have staff on hand twenty four hours a day. Unfortunatly lightbulbs do burn out. We do not give refunds to customers who book...

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5 of 5 stars
Macon Georgia
Oct 20, 2007
1/2 found this review helpful

"We contacted [--] and booked our stay and toured with Westgate Resort and stayed for 4 days and 3 nights for $75 tax inclued. Our stay was great , the trolley picked us up right in front of the room and the location was great, Oh and the room was a little small but adequite. The staff were polite and... more

Oct 19, 2007
4/4 found this review helpful

The carpet was dirty and they only clean eye view. We was dispointed for we were mislead. We would not stay there again. The phone did not work. more

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1 of 5 stars
Commerce, GA
Sep 20, 2007
2/2 found this review helpful

I would not stay at this hotel again. When we checked in there were ants in the first room they checked us into. The second room wasn't that much better. It was almost like they just clean what they have to and they do not do a very good job at it. I was very dissappointed in this hotel. more

Reviews of Briarstone Inn

( 1-10 of 24 )
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Briarstone Inn Also Known As

  • Briarstone Inn Pigeon Forge
Address: 3626 Parkway Ave., Pigeon Forge, TN 37863