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Hotel class 2.0 of 5
3626 Parkway Ave., Pigeon Forge, TN 37863
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Reviews you can trust

58% Do not recommend
2.5 of 5 stars 29 reviews
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By trip type
All (29)
[ Date ] [ Rating ]
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2 of 5 stars
avalonlane   1 contribution
Asheville, NC
Nov 9, 2009 | Trip type: Couples
1/1 found this review helpful

the hotel is quite nasty....and I mean, needs a really, really good cleaning. I know 'you get what you pay for' but....... more

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1 of 5 stars
owepar   1 contribution
NC
Oct 29, 2009

This hotel is old and run-down. It probably needs to be demolished and re-built. The rooms have a strong musty odor. The carpet, walls, beds, towels, everything, is dirty and stained. My Mom has allergies and could hardly breathe by the next morning. We needed to check out a day early, partly because of an emergency at home and partly... more

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1 of 5 stars
newgrandmother   1 contribution
knoxville, tn
Oct 25, 2009 | Trip type: Friends getaway

The room smelt bad to start off with.....I usually take disinfectant with me but I forgot it.....but anyway we got a room with a jacuzzi with the on button missing, we did not have the following items in our room telephone, coffee maker, microwave, clock radio or internet service.....so we were really upset and reported this with no response from... more

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2 of 5 stars
tiffy_baybee17   1 contribution
tennessee
Aug 6, 2009
1/1 found this review helpful

We got there everthing seemed to be fine but the room was hot so we had to turn on the air conditioner then we went and got in the pool it was pretty small but thats nothing to worry about after we got out of the pool we used our only towels to dry off with which was the ones... more

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1 of 5 stars
kahanfamily   3 contributions
Decatur, ga
Jul 13, 2009 | Trip type: Family
1/1 found this review helpful

We Check in to a Mold smelling room. The AC Did not cool of the room at all. The toilet didn't flush well unless you flushed it like Fives times. The paint was peeling in the bath room. There were holes in the wall. The staff and management was not in the least helpful we ended moving to a better... more

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3 of 5 stars
ngachick   23 contributions
chatsworth
Dec 1, 2008 | Trip type: Family
1/1 found this review helpful

We have been frequent guests of the BriarStone Inn over the years, and I'm sad to say that the property is well past it's heyday. Our room was fairly clean, but well past it's prime. Many fixtures could use replacement, but that wasn't a huge deal for me. What would have improved the room a lot for me would have... more

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5 of 5 stars
JsorrellKentucky   1 contribution
Kentucky
Apr 27, 2008 | Trip type: Family

My family and I been coming to the Briarstone Inn for 3 years for the Annual Spring Hot Run. I used to stay in other hotels, but nothing compares to the running family the hotel and good hospitality. The rooms where newly remodel, the sheets were press and the rooms clean. We had problems getting into a dinner show and... more

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2 of 5 stars
like2travel2much   1 contribution
Georgia
Apr 13, 2008 | Trip type: Family
1/1 found this review helpful

1) One of the lights between the bed was missing a bulb. A child trying to figure out why the light wasn't working could have put it's finger in the socket and been shocked. I'm saying it straight that there would have been a law suit. We contacted the front desk, no apology but did offer to give us a... more

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4 of 5 stars
ajleroux   1 contribution
Florida
Apr 9, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

I am repeat costumer of the Briarstone Inn. Since the first time I stayed there the owner and management have always been very helpful and if any problem may occour the are always on top of them. more

Disusting
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1 of 5 stars
Brandonnn113   1 contribution
miami
Mar 2, 2008 | Trip type: Business, Family

this was the most disgusting hotel i have ever stayed at in my life!!!! The room was tiny, had mold all over the carpet. The shower did not get hot, and there was blood stains all over the bed sheets. I ran over to the grocery store across the street and bought $30 worth of cleaning products. In the morning... more

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Briarstone Inn Also Known As

  • Briarstone Hotel Pigeon Forge
  • Briarstone Inn Pigeon Forge
Address: 3626 Parkway Ave., Pigeon Forge, TN 37863