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2.0 of 5 Hotel   |   3626 Parkway Ave., Pigeon Forge, TN 37863
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Briarstone Inn
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Ranked #74 of 93 Hotels in Pigeon Forge
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104 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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2 reviews
1 of 5 stars Reviewed November 9, 2014

They moved me 3 times at 1 am to find a room with a/c that worked! All the shower curtains in every room was NASTY! The room I ended up staying in had filthy bedspreads on bed! It looked as though someone had thrown up on the underneath side! Sheets didn't look very clean! There were only 2 towels, a... More 

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1 review
1 of 5 stars Reviewed July 27, 2014 via mobile

I was told by one of the housekeepers that there was only enough towels to put in the rooms and if there are dirty ones they have to be washed before they can be given out each day! REALLY? The room we had had a light in the corner that did not have a lamp shade, the knob was broke,... More 

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3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 25, 2014

The reason we picked this hotel was because it was the only hotel in the area that had a room with two queen beds and an adjoining room with another queen bed. This was just what we needed and we didn't even know it existed! It was fairly close to Dollywood so after a long day at the park we... More 

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Cleveland, TN
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 19, 2014

I was kind of leery with some of the past reviews, but decided to take a chance anyway. Upon check in, the staff was super friendly. He assigned us to room 315. When we got in our room, we were pleasantly surprised. The room was very nice and clean. Headed to the shower first thing, yeah it's a little slow... More 

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South Bend, Indiana
1 review
2 of 5 stars Reviewed July 19, 2014

Ok so the room was o.k. The front desk people were helpful, kind. But in the morning the "continental breakfast" was a box of Krispy Creme donuts. My mother and I got 2. When the rest of my family went down we were told they only can purchase 8 donuts per the owner. States they were wasting too many donuts.... More 

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DC area
Top Contributor
59 reviews 59 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed February 4, 2014

Good news: I got a room with three queen beds, one in its own room. So for a single dad of girls I got my privacy. Bad news: Never saw a single cleaning person, had to find out own towels, tolet paper and take out our own trash. The front office was never open, and to check out at 9... More 

Was this review helpful? Yes 4
Bristol, Tennessee
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 29, 2013

Staff friendly. But, room in general state of disrepair. Definite plumbing problems with water not draining from tub, no way to retain water in sink, commode outdated and had to sit carefully as seat would "slide" creating possible pinching hazard. Also, tank did not fit the commode seemingly to be precariously balanced. Tub was either very old and/or dirty and... More 

Was this review helpful? Yes 3
Pigeon Forge, Tennessee
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 8, 2013 via mobile

We regret staying at Briarstone Inn trying to save $$. Never again! We read trip advisor reviews too late. Headboard was balancing on mattress so we didn't know it was in need of repair until we went to bed and the headboard went on tilt. King bed - shot mattress - sagging in middle. Uncomfortable! Sheet wouldn't stay on bed... More 

Was this review helpful? Yes 2
Tunnel Hill, Georgia
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 1, 2013

The beds were uncomfortable an the internet couldn't get on they didn't have good breakfast an the service of the people weren't friendly. I wouldn't reccomend it to anyone.They wouldn't fix it where we could get on the internet.

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 25, 2013

The evening manager was nice enough but unfortunately that was the high point of our stay. Things went down hill quickly when we entered the room which resembled the set for a Brady Bunch show. As a previous evaluator wrote, the furniture and bedding looked like it hadn't been upgraded since it opened. One flood lamp on the wall was... More 

Was this review helpful? Yes 1
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Additional Information about Briarstone Inn

Address: 3626 Parkway Ave., Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Briarstone Inn 2*
Number of rooms: 57
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Also Known As:
Briarstone Hotel Pigeon Forge

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