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Creekstone Inn

Certificate of Excellence
4034 River Road South, Pigeon Forge, TN 37863
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Creekstone Inn
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Creekstone Inn
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582 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madison, Tennessee
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I had an early appointment, in Pigeon Forge, for 5/27/2015. The staff, as always was helpful and courteous. The room, though dated, was clean and tidy. The view from the balcony, overlooking the Little Pigeon River makes for a serene viewing. This is the most recent in a long list of trips to this motel and it never disappoints.

Was this review helpful? Yes 2
Fairview, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The beds were clean and comfortable, as was the room overlooking the Pigeon River. Karen, the daily breakfast bar manager, was exceptionally welcoming and made us feel right at home. Dianna, Front Desk manager, was patient and helpful as well. We would recommend Creekstone Inn based on price, friendly and courteous staff, beautiful river view from balcony, proximity to Gatlinburg,... More 

Was this review helpful? Yes 2
SmokyMountainResorts, Guest Relations Manager at Creekstone Inn, responded to this review

Thank you for your review. Our staff takes great pride in providing our guests with clean, comfortable rooms and excellent guest services and we are glad that you found just that during your stay. Karen and Diana are prime examples of our goal to make sure that we meet all of our guest's expectations and needs. Thank you so much... More 

Danville, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

The bed was comfortable the room was clean the staff was friendly. We went to Pigeon Forge to have fun not spend all day in a motel room. This is a great place to come back to after a long day and sleep! I would recommend to anyone!

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Creekstone Inn, responded to this review

Thank you for your review. Our staff takes great pride in providing our guests with clean accommodations and friendly guest service. It is wonderful to hear that you found our brand new pillow-top mattresses to be comfortable and that you found it relaxing to come back to your room after a busy day in Pigeon Forge. Thank you for your... More 

Pensacola, Florida
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was better than we imagined. We didn't want to spend too much on accommodations so we could do more and pleasantly surprised to find that despite the low price, the hotel was well kept and in the best location. It is located towards the end of Pigeon Forge and a short drive down to Gatlinburg. The rooms were... More 

Was this review helpful? Yes
SmokyMountainResorts, Guest Relations Manager at Creekstone Inn, responded to this review

Thank you so much for your review. We are so pleased that we exceeded your expectations. Our entire staff takes great pride in our property and in making sure that we provide the best customer service possible. It is wonderful to hear that you enjoyed sitting on your creekside balcony listening to the sounds of the water flowing. Our location... More 

New Burnside, Illinois
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Creekstone inn is very clean and had lots of room. The breakfast host Karen made us feel at home and took care of us helped our son get his cereal. We enjoyed the creek and the ducks. We will be staying there again. We had a good time.

Was this review helpful? Yes 2
SmokyMountainResorts, Guest Relations Manager at Creekstone Inn, responded to this review

We are so happy you enjoyed your vacation with us at Creekstone Inn. Karen will be thrilled to know that she helped make your stay a enjoyable experience for your family. We hope you can come back and see all the ducks, geese, and new hatchlings again real soon!!! More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is the second time that we have stayed at creek stone. We ride up on the Harley and explore town. The motel is older, but it has always been clean. I like the option of parking under the motel. It is on the river, and the balconys are great!

Was this review helpful? Yes 2
SmokyMountainResorts, Guest Relations Manager at Creekstone Inn, responded to this review

Thank you for your review of Creekstone Inn. The covered parking garage makes it easy to bring along a bike or classic car for any of our car shows. The Little Pigeon River flowing behind all of our rooms, offers plenty of opportunity for rest and relaxation! We hope you'll come see us again on your next trip to the... More 

London, Kentucky
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Went to Pigeon Forge this past weekend and of course we stayed at the Creekstone. It's located a block off of the Parkway so it's pretty peaceful and easy to get in and out of yet still close to everything. The Little Pigeon River is just below the balcony so if you want to sit outside that's also enjoyable. The... More 

Was this review helpful? Yes 3
SmokyMountainResorts, Guest Relations Manager at Creekstone Inn, responded to this review

Thank you for your review and becoming part of the Creekstone Inn family. Our entire staff takes great pride in providing our guests with clean, comfortable rooms and excellent guest service; all at a great value. It is nice to hear that you enjoy sitting on your balcony along side the Little Pigeon River. Thank you so much for your... More 

Surrey, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent two nights at the creek stone in April when the car show was on. As this hotel is a block off the Main Street it was quiet and peaceful with the river right behind the hotel. Beds were comfortable and the room was clean . We noticed the towel bar was falling off but a maintenance person responded... More 

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Creekstone Inn, responded to this review

Thank you for your review. We are glad that you like our peacful location along the Little Pigeon River and off the main Parkway. Our staff is takes great pride in providing our guests with clean rooms and they are glad that you found our new pillow-top mattresses to be comfortable. We apologize for the maintenance issue that you experience... More 

Greeneville
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I enjoyed staying at this motel. It had a balcony over the creek. The rooms were nice and very clean. Everyone in the office was very nice. It is off the main road so traffic was not a problem. There is also a trolley stop right at the motel.

Was this review helpful? Yes 4
SmokyMountainResorts, Guest Relations Manager at Creekstone Inn, responded to this review

Thank you for your great review. Our staff takes great pride in making sure that all of our guests have clean, comfortable rooms and everything that they need for an enjoyable visit; all the while sharing the true meaning of southern hospitality. It is also wonderful to hear that you enjoyed sitting on your balcony overlooking the Little Pigeon River.... More 

Crestview, Florida
Senior Contributor
38 reviews 38 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at the Creekstone Inn 3 times, the most recent being our anniversary trip. The rooms are a little dated, but the beds are comfortable, the parking easily accessible, and the balcony over the Little Pigeon River well worth the price. The staff were friendly and called our room shortly after our arrival just to make sure we... More 

Was this review helpful? Yes 5
SmokyMountainResorts, Guest Relations Manager at Creekstone Inn, responded to this review

Thank you for choosing to stay with us again. We are so glad that you found our new pillow-top mattresses to be comfortable and enjoyed relaxing on the balcony. Our staff takes great pride in making sure that all of our guests have everything that they need for an enjoyable visit. We look forward to seeing you again on your... More 

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