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Creekstone Inn

Certificate of Excellence
4034 River Road South, Pigeon Forge, TN 37863
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1 room 1 adult
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735 Reviews from our TripAdvisor Community

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NC
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We chose this hotel because it said it had a bedroom separated from the area with the sofa bed by a bathroom. We thought it would be similar to Governor's Inn - boy, were we wrong! It was separated by the bathroom but the door was on the side with the sofa bed, not in the center. This would have... More 

Helpful?
Thank LovestotravelNC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Horrible would not even deserve 1 star advertised rooms with a larger tv but take a look at what we got "maybe" 12 inch tv Rooms so outdated, but at checkout they did offer a stay more and save .but won't ever be back. Didn't feel safe by no means We had a jazzuzie room and got a horrible rash... More 

Helpful?
1 Thank Teresa A
Gallatin, Tennessee
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

First, the good. The people who work there are wonderful. I can't remember her name, but she was a young woman who worked the room where the continental breakfast was served, and she was so friendly. The breakfast was not really all that great, but for the price we paid for the room, we weren't complaining. The coffee was good.... More 

Helpful?
1 Thank Rebekah C
Burnsville, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a very comfortable room. It is semi private which is so nice! There were complimentary soap and shampoo bottles and plenty of towels. The bed actually soft!! The room also had a nice heater. The "Free" breakfast was a little disappointing because there wasn't a lot to it, but there is a coffee machine in the room. I... More 

Helpful?
2 Thank Melinda L
Golden, Mississippi
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a couple nights between Christmas and New Years. I had searched and searched online to find somewhere decent to stay that didn't cost an arm and a leg. This one seemed to fit our needs. It was a "plus" that the queen bed was to be separate from the "living area". And a fireplace? Woo Hoo!!... More 

Helpful?
2 Thank meg_rbal
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thanks for taking the time to write your review. That night kept us busy with the river. I'm glad you enjoyed your queen fireplace suite. Our front desk calls every room after a guest checks in to make sure everything is satisfactory, sometimes our guest will need extra amenities and we can provide them at that time. I'm glad you... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This will be our new destination in Pigeon Forge. The staff was friendly, the rooms were very clean and comfortable. I forgot something I valued very much. Only a picture, but it was a memory i treasure. Heather went out of her way to see I got it back. This is a lovely hotel. I would recommend it to anyone.

Helpful?
2 Thank Christy B
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review. I'm glad you found your room clean and comfortable and that Heather was able to help you. Our housekeeping staff works hard to make sure our guest's have a clean room and our rooms will soon have a new look which has everyone excited, I hope you like what you see on your next visit... More 

Virginia Beach
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When checking in and out the staff went the extra mile to accommodate. Love the divid in the rooms. didn't like that the remote for one TV changed the other. Even though it was cold out still went on the balcony and watch the ducks in the brook.

Helpful?
1 Thank Never A
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for writing your review of Creekstone Inn. The staff is always ready to help our guests, from helping with any needs in the rooms to suggestions about local attractions and directions. We have had a snow flurry, just letting us know winter is on the way, but the balconies overlooking the river are popular all year round. We... More 

Bowling Green, Kentucky
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

First, the rooms are outdated, so if you are looking for the Ritz Carlton, this place is not for you. However, if you are looking for an inexpensive, clean room with lots of room for a family, this is the place for you! We stayed for 5 nights during off peak times. Our room for all 5 nights totaled $348.00,... More 

Helpful?
1 Thank TheMrsTrevino
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review of the Creekstone Inn. I'm glad you and your family enjoyed your stay with us and had plenty of room while you visited the area. The staff helps our guest's navigate the area to avoid as much traffic as possible, offering suggestions on special places to visit. We are currently upgrading the rooms at Creekstone... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

We really enjoyed our stay at Creekstone Inn. It's a beautiful location you can open your balcony and here the river rushing.Great staff ! Tennille was awesome she held the breakfast buffet for our group. Went out of there way to make our stay great !

Helpful?
2 Thank Brittany J
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for taking the time to write this nice review. Our location is great, you can get to the national park, the local attractions and restaurants without getting into a lot of traffic. Tennille is a great employee, she helps at the front desk and during breakfast. She enjoys meeting everyone and providing a great experience for our guests.... More 

Nashville, Tennessee
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 24, 2015

My Mother & I stayed in this location in July of this year & had a problem with the location of the room. I was offered an incentive to come back & we did that last week. We were not disappointed. Due to the need of a ground floor room, we were placed in their location behind Creekstone (Rivers Landing).... More 

Helpful?
1 Thank Peggy M
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review of Creekstone Inn at Rivers Landing. I'm glad you were not disappointed on this trip and our Rivers Landing rooms suited your needs. The housekeeping staff works hard to keep the properties clean and comfortable for our guests and we do our best to help with all requests, including tips on travel and attractions. We... More 

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