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Creekstone Inn

Certificate of Excellence
4034 River Road South, Pigeon Forge, TN 37863
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624 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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  • German first
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    (624)
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    (133)
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Florida
2 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

The river in the back of the porch was beautiful. The trolley stop in front was convenient. Room configuration was strange, bathroom in the middle of the room, and bottom hinge of the bathroom door was broken. Needed updating, but the room was clean and fairly comfortable.

Was this review helpful? Yes
4 of 5 stars Reviewed yesterday NEW

The beds at Creekstone Inn are very comfortable. The room was clean and attend to everyday. We stayed on the top floor and had a nice view of the creek from our balcony. This hotel is a great value and I would recommend staying here when visiting Pigeon Forge.

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Bedford, Kentucky
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Upon our arrival in 97 degree heat, our AC was not working. The pool was dirty, we stayed 4 nights, and it did get a little better. The parking decks are bizarrely arranged, and the elevator was a nightmare. We were on the 4th floor, and often waited for 5-10 minutes for the elevator, and it had no AC, or... More 

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Michigan USA
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed 4 nights, boys loved playing the in creek, bring your net to catch fish, water shoes are a must due to the climb down to the rocks to get to the creek. They really should put in some steps. Pool was clean. Free breakfast was good with cereal, frozen waffles, muffins, oatmeal. Hotel rooms were "older" but clean. New... More 

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SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review of your four night stay with us at Creekstone Inn. We are so happy to hear that you enjoyed the Little Pigeon River running behind Creekstone as well as our large outdoor swimming pool! We are glad you found out express continental breakfast of muffins, doughnuts, hot and cold cereal, and toaster waffles to be... More 

tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW

You couldn't ask for any better staff was great Karen in breakfast room was so sweet. The room was clean and balconies were great love sitting there watching the river. The only downfall was the elevator it was slow but most of the ones in hotels are I needed the exercise so I took the stairs.

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed your stay with us. Our staff takes great pride on providing clean and comfortable rooms for all our guests. We will be sure to pass along your kind words to Karen she will be happy to hear that she could be of assistance to you during your... More 

Collierville, Tennessee
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Creekstone Inn was a great place to stay while vacationing in Pigeon Forge, TN. Although the rooms are a little dated, they were very clean and the balcony was a restful spot after a long day at Dollywood. They offer a continental breakfast where the lady was very personable and the coffee was so good first thing in the morning.... More 

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SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review. We are so glad that you enjoyed your stay with us. Our staff prides themselves on customer service and we always aim to exceed guest expectations. We look forward to seeing you again soon. More 

Jacksonville, Florida
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I booked this hotel through TripAdvisor which books through a "third party," according to the not-so-helpful hotel employee I was working with. While I got a good rate, apparently booking online "Can take up to four hours to register" in their system, so I drove around the neighborhood aimlessly for hours. And, in my opinion, Pigeon Forge is like some... More 

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

We sincerely apologize that you had an unsatisfactory experience when booking thru a third party. Our office is open 24 hours a day in an effort to assist all of our guests and future guests in arranging their stays. We would like the opportunity to assist you in the future with and vacation and lodging needs you may have. More 

Asheville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We were greeted by a wonderful staff at the office. They were friendly, courteous, knowledgeable about the area and actually appeared concerned about the enjoyment of our stay. One staff member in particular needs to be singled out. Tennille showed real, genuine Southern charm. If for no other reason than her bubbly charm, I would stay again at the Creekstone... More 

Was this review helpful? Yes 1
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

We are so pleased that you had such an enjoyable stay with us. The Great Smoky Mountains truly set the perfect back drop for a restful vacation. Tennille will be glad to hear that she was able to make your stay more memorable. Here at Creekstone Inn we always aim to welcome all of our guests with warmth and charm. More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I want to take a minute to share with everyone how nice Tennille (office staff at creekstone inn in pigeon forge) has been to us. She has made us feel as if we are at home. The hotel is clean and has a great location but tennille would be the reason we come back to this hotel! I strongly suggest... More 

Was this review helpful? Yes
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed your stay with us. Our staff takes great pride in providing a clean and comfortable room to all of our guests. We will be sure to pass along your kind words to Tennille she will be happy to hear that she was able to make your stay... More 

Rockmart, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I would like to say that Me and my family will not be back at your motel, cause for starters your rooms suck, you have no internet whatsoever, and the so called bathroom was a closet. Another thing is your pool being across the street, I mean really who does that. Also your motel is not even in a good... More 

Was this review helpful? Yes 2
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review of Creekstone Inn. Feedback from our guests is greatly appreciated as it shows us areas where we can improve. We hope you will give us another chance in the future to serve your lodging needs More 

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