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Quality Inn & Suites at Dollywood Lane

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3756 Parkway, Traffic Light # 8, Pigeon Forge, TN 37863 (Formerly Mcafee Motor Inn)
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Quality Inn & Suites at Dollywood Lane
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Quality Inn & Suites at Dollywood Lane
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339 reviews from our community

Traveler rating
    136
    126
    54
    14
    9
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163
104
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Went here on a family vacation to Pigeon Forge and Gatlinburg, wonderful rooms and service. Full breakfast in the morning, cheap and right on the strip of Pigeon Forge. Indoor swimming pool right across the parking lot it shares it another hotel, kinda weird, maybe an inconvenience but worked for us because not many were there during the weekend we... More 

Was this review helpful? Yes 1
Russell Springs, Kentucky, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This was not our first pick of hotels but unbeknownst to us a cheerleader convention was in town so our first choice..the hamptons..was all booked. After calling around this was the hotel with a vacancy. We got a king rm. Came with a gas fireplace and jacuzzi tub. Room was very clean. Bathroom is huge. Jacuzzi tub did not work... More 

Was this review helpful? Yes
Laura A, Public Relations Manager at Quality Inn & Suites at Dollywood Lane, responded to this review

Mandy P, We are very glad that we could accommodate you. We are delighted that our clean room, with large jacuzzi tub and fireplace, were to your liking and that you enjoyed everything but our pillows during your stay. We are not able to provide another type of pillow due to requirements by our brand. While we understand you may... More 

Delbarton, West Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 14, 2015

After being in training for 3 weeks and getting a chance to be off in the middle of my training I thought I would reserve a room in Pigeon Forge to meet my wife for Valentines Day and make up for her birthday while I've been gone. The room is more than expected, it was very clean, the fireplace was... More 

Was this review helpful? Yes 1
Laura A, Public Relations Manager at Quality Inn & Suites at Dollywood Lane, responded to this review

Dshobbs, We were ecstatic to hear that your visit with us exceeded your expectations. We truly hope that your stay with us helped you celebrate Valentine's Day, as well as your wife's birthday. Happy birthday to her and we hope to help you celebrate many more joyful occasions. More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 20, 2015

I stayed in motel two nights.Never seen room service one time.Had to go hunt towels and tp myself.Smoking was bad on breezeway where you had to walk.Noise in parking lot[ party] untill two am each morning,no sleep.Tried to call office they would not answer.Checking out i was told there was to many people partying for them to confront.

Was this review helpful? Yes 3
Laura A, Public Relations Manager at Quality Inn & Suites at Dollywood Lane, responded to this review

David E, We are sincerely sorry to hear that your stay with us was not enjoyable. Our housekeeping staff normally checks on our in house guests to make sure that they have everything needed. However if you had a do not disturb sign on your door, we do not address the room. While we will look into why you were... More 

Larnaka, Cyprus
Top Contributor
52 reviews 52 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed January 10, 2015

We stayed here for 2 nights when visiting the Smoky Mountains National Park. I have stayed at other Quality Inn hotels and other Choice hotels in general over the years. In comparison, this hotel is lacking. To be fair, I am comparing apples to apples, i.e, I am not comparing this to a Marriott or Holiday Inn, but to other... More 

Was this review helpful? Yes 3
Laura A, Public Relations Manager at Quality Inn & Suites at Dollywood Lane, responded to this review

Travel_addict_cyprus, We would like to apologize that you did not enjoy your stay with us. We do have outdoor entrances to our units, however that is always openly shown in all pictures of our property. With regards to a smell, we would have been happy to send someone to address that issue, had we been informed of it. The pillows... More 

Stuart, Florida
Top Contributor
74 reviews 74 reviews
13 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed January 6, 2015

Quick question-are motels a necessary evil? Not so here. Checking in was like visiting dear friends minus the hugs. Room was just what we had asked for: gas fire place, good sized mini-fridge, double doors lead to bath with jacuzzi for two tub. Property set back far from 'main drag' diagonally across from Parton's Dixie Stampede. Great complementary breakfast and... More 

Was this review helpful? Yes 5
Laura A, Public Relations Manager at Quality Inn & Suites at Dollywood Lane, responded to this review

Gus H, We are so very glad that you enjoyed your stay with us! We are delighted that you loved the amenities in our rooms, as well as our location, breakfast, and our comfortable beds. We are especially glad, that you were able to visit our Great Smoky Mountains National Park and we hope that you will be able to... More 

Gainesville, Georgia
Contributor
14 reviews 14 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed January 3, 2015

We left after a two night stay from January 1 and 2. Room was very clean however housekeeping was lacking in not replenishing coffee supplies nor toilet paper. Also the mattress was terrible. They brag about their "q" mattress and pillows. The mattress was all hard and springs could be felt when lying down. Since we were in the film... More 

Was this review helpful? Yes 2
Laura A, Public Relations Manager at Quality Inn & Suites at Dollywood Lane, responded to this review

Indigoxtreme, Thank you for taking the time to review our property. First we would like to acknowledge the compliment you gave our housekeeping staff. We are very glad that you found our room to be extremely clean. Our housekeeping staff, did not replace stock on those days, due to the holidays (and families trying to get extra sleep after long... More 

Columbus
Contributor
16 reviews 16 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

check in was great, quick and easy very pleasant office person bathroom had 2 person tub shower very roomy/ room was very clean beds great pillows leave something 4 very soft and small. noise from adjoining rooms t was very good clean area lots of choices.3 floors with elevators. breakfas

Was this review helpful? Yes
Laura A, Public Relations Manager at Quality Inn & Suites at Dollywood Lane, responded to this review

Thank you for this great review! We are delighted that you truly enjoyed your time with us. And we are happy to hear, that our staff were pleasant and helpful, and that you enjoyed the two person tub. As well as, our delicious breakfast with lots of verity for you to choose from. We look forward to your next visit... More 

Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 2, 2015 via mobile

This was our 4th time staying here. We are a family of 5, so the free breakfast helps our budget a lot. They have a good variety of items out for breakfast. The hotel cleaning staff are great! I did have one issue this trip though, our bathtub floor was dirty. Like I said, we are a family of 5... More 

Was this review helpful? Yes 1
Laura A, Public Relations Manager at Quality Inn & Suites at Dollywood Lane, responded to this review

Brandie80, We are so very glad that you and your family of five, continue to come back stay with us! Happy to hear that our wonderful verity of breakfast items, gives you and your crew, plenty of options for everyone. While saving you some money to spend on having fun around town. We love getting feedback on what we can... More 

Senior Contributor
39 reviews 39 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 30, 2014

I like the park, but i think they should get more organize. Maybe learn from other theme parks that deal with large crowds all the time. It takes so long for everything and might be of lack of experience dealing with large crowd. Overall it is a good park. I also like the fact that they are references of Christianity.

Was this review helpful? Yes
Laura A, Public Relations Manager at Quality Inn & Suites at Dollywood Lane, responded to this review

Larana33, We believe that this review was meant for the Theme Park "Dollywood". We are a hotel located on the same road. We truly hope that you are able to reach them. As we are sure that your review means just as much to them, as our reviews mean to us. More 

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