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The Lodges at The Great Smoky Mountains

222 Whistling Wind Way, Pigeon Forge, TN 37863
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The Lodges at The Great Smoky Mountains
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The Lodges at The Great Smoky Mountains
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44 reviews from our community

Traveler rating
    5
    7
    1
    6
    25
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18
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Graniteville, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 12, 2014

Haven't stayed yet but good lord I keep getting passed around on the phone when trying to call about paying my maintenance fees to book my trip!!!!! They have connected and gave me like 15 different numbers to everyone but the people I need! Get it together people!!!! I JUST WANT TO BOOK MY TRIP...

Was this review helpful? Yes 1
Amy H, Manager at The Lodges at The Great Smoky Mountains, responded to this review

Nichole P: We are so sorry for your difficulties and want to get you vacationing right away! The direct number to pay your maintenance fees is 417.332.8340. We look forward to seeing you! More 

Milwaukee
Contributor
15 reviews 15 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 2, 2014

This was our second visit to the Lodges. I thought last years visit was great but this years was even better. It started with a call a week before our visit when we got a call from the manager. She wanted to make sure we knew how to get to the Lodges and she even left her cell phone number... More 

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Amy H, Manager at The Lodges at The Great Smoky Mountains, responded to this review

ppastor: Our staff works very hard to ensure your vacation is exceptional and we appreciate you taking the time to recognize that with your review. We look forward to your next visit! More 

Harrisonburg Louisiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 19, 2014

This place is beautiful and well maintained. I cannot understand some of the bad reviews. I own at 4 resorts and have traded into dozens of resorts in US, Mx. Canada and Hawaii. This resort is up there with the best.

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Amy H, Manager at The Lodges at The Great Smoky Mountains, responded to this review

JeanE93: Thank you for taking the time to post a review of our beautiful property in Pigeon Forge. We agree with you that the resort and view are exceptional and please come and visit us again! More 

Kingston, Tennessee, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 6, 2014

We attended a recent sales presentation for a timeshare at this location. After being assured of many benefits for the points we reluctantly agreed to, we purchased a timeshare. We returned home and began reading the 'fine print'. Very little of what we were told was accurate. The number of points we bought would not provide a full week's stay... More 

Was this review helpful? Yes 4
Amy H, Manager at The Lodges at The Great Smoky Mountains, responded to this review

Ldj0741: We are sorry that you didn’t feel your vacation ownership purchase would fit your needs. We hope you will reconsider owning down the road when the right amount of points is more affordable. We are sorry you decided to cancel and will process your refund right away. We wish you the best in your travels! More 

LaGrange, Kentucky
Contributor
18 reviews 18 reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 9, 2014

We have pets and when we bought we were assured our pets were welcome. They were but we need to go down the steps because they have no units available for handicap. I can not do steps most of the time much less lug my suitcases up and down We were there for a week in December 2013 for a... More 

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Amy H, Manager at The Lodges at The Great Smoky Mountains, responded to this review

Judy O: Much has changed in 10 months since your winter time visit to the Pigeon Forge resort! We are in the process of constructing many buildings and amenities at The Lodges at The Great Smoky Mountains and we look forward to impressing you and your family with the design. Each time you visit, you can see the progress for... More 

Fort Wayne, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 11, 2014

First of all, I was very surprised at all of the negative reviews of this place. My hew husband and I were gifted a week at this place from his parents, as they are members through some time share company. That's all I really knew about it. The lodges were not easy to find. The road they are actually on... More 

Was this review helpful? Yes 5
Amy H, Manager at The Lodges at The Great Smoky Mountains, responded to this review

Karri W: We sure appreciate you taking the time to write a detailed review for future guests! We look forward to your next visit. More 

Martinsburg, West Virginia
1 review
2 of 5 stars Reviewed August 10, 2014

Bought a week of Grand Crown(now Capital Resorts) Pigeon Forge, TN while in their Branson, MIssouri resort based on pictures and promises as we seriously considered buying but not quite sure. We had NO idea what we agreed to or we would have never came. There are NO amenities for the kids to use. The passes to the community center... More 

Was this review helpful? Yes
Amy H, Manager at The Lodges at The Great Smoky Mountains, responded to this review

Pnuckle: We are so sorry for your disappointment on your vacation! The Community Center outdoor pool is closed today because of thunderstorms in the area. They will be open the rest of the week, then they close for the year on Sunday (end of summer), the indoor pool is receiving annual maintenance this week, but will re-open Friday for your... More 

LaGrange, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 27, 2014 via mobile

I BROUGHT A TIMESHARE FROM HERE IN DEC 2012.THEY SAID THE PLACE WOULD BE COMPLETED IN OCT 2013. IT'S STILL NOT READY OR EVEN HALF WAY READY.I feel like they got me this time. When I visit I have to book at different location and pay more money. I pay 113 a month that I fill like I can be... More 

Was this review helpful? Yes 2
Amy H, Manager at The Lodges at The Great Smoky Mountains, responded to this review

Christie C: We are in the process of constructing many buildings and amenities at The Lodges at The Great Smoky Mountains and we look forward to impressing you and your family with the design! It will take more than one year, though, to complete this beautiful property, but each time you visit, you can see the progress for yourself. Our... More 

Lecanto, Florida, United States
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 14, 2014

Last year we purchased a time share here. We stayed there this year the last week in June.. While the construction of the place is still ongoing, our room was great. I cannot wait until the whole resort is finished. The staff was very friendly and helpful. We really enjoyed our stay and look forward to staying here in the... More 

Was this review helpful? Yes 3
Amy H, Manager at The Lodges at The Great Smoky Mountains, responded to this review

Bruce S: We are so glad you enjoyed your stay at our Pigeon Forge property and we look forward to your next visit! More 

Hudson
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 5, 2014 via mobile

The address lead us litterly to the middle of nowhere. As dead in street in the middle of the wilderness. Proceeded to ask locals if they knew of the lodges...they had not. Tried calling the number provided and it was not a working number. Stay Away!! We booked through Expeia. So a word of caution on using them.

Was this review helpful? Yes 3
Amy H, Manager at The Lodges at The Great Smoky Mountains, responded to this review

Toates Magoats: We apologize for wrong information from Expedia, the address of the resort is 222 Whistling Wind Way, Pigeon Forge, TN 37863 - I just checked on MapQuest and it worked great. The phone number to the resort is 865-428-9055. Call us when you are ready to book a vacation directly with us, we look forward to your visit! More 

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Additional Information about The Lodges at The Great Smoky Mountains

Address: 222 Whistling Wind Way, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Number of rooms: 12
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Also Known As:
Grand Crowne Resort At Pigeon Forge Hotel Pigeon Forge

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