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Smoky Mountain Lodging

640 Wears Valley Rd, Pigeon Forge, TN
Smoky Mountain Lodging
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502 reviews from our community

Traveler rating
    216
    135
    59
    47
    45
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180
133
2
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hardy, Kentucky
1 review
5 of 5 stars Reviewed 4 days ago NEW

We truly love this cabin. This is our second stay in Bear Hugs and we hope to revisit in the fall. This cabin was clean and well equipped. It is easily assessable and close to all the activities in Pigeon Forge; yet, it has that secluded atmosphere. I would highly recommend this cabin to anyone who wants to get away... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We came down for our 10 Year Anniversary, loved the cabin and the staff was very nice and answered any questions we had! Our cabin was called Lofty Pines and we loved the location and the all around greatness of this cabin! We will make sure to return to this cabin in the future!! Our Reservation number was 67779

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GSMTN2014, Manager at Smoky Mountain Lodging, responded to this review

Thank you for taking the time to write a review of your stay in "Lofty Pines"! We are very pleased to hear that you enjoyed your stay! We look forward to having you stay with us again in the future! Once again, we thank you for your review and greatly appreciate your business! More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

This was our first vacation together and the first time my boyfriend had been to Gatlinburg. The cabin was PERFECT!!! Exactly like described and then some. Beautiful location and not hard to get to. The staff at check in were super nice and helpful. We can't wait to go back, hopefully next year. This wonderful cabin and all its amenities... More 

Was this review helpful? Yes
GSMTN2014, Manager at Smoky Mountain Lodging, responded to this review

Thank you for taking the time to write a review of your stay in "Bear Hugs"! This is a beautiful cabin and is quite popular amongst our guests! We are so glad that you enjoyed your stay here! We do hope that you will come and stay with us again when you plan a vacation in our area! Once again,... More 

Marion, North Carolina
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have rented from Smoky Mountain Lodging going on 5 years now. We love the locations of the cabins and the staff are friendly and helpful. We've stayed in the Nature's Song cabin 3 times now and have loved its private location and that it is in a gated community. We will definitely be back! The only negative comment was... More 

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GSMTN2014, Manager at Smoky Mountain Lodging, responded to this review

Thank you for taking the time to write a review of "A Nature's Song"! It is great to hear that you have stayed in this cabin several times. I have notated the issues you have mentioned and we will work on getting them corrected! We hope you will continue to stay with us when you plan a vacation in our... More 

1 review
4 of 5 stars Reviewed 1 week ago

We stayed in Honeycomb. Great cabin. Clean and neat..only has one bed and is truly only suitable for 2 people. We had our pup as well. Only reason I didn't give 5 stars is because we didn't feel comfortable getting in the hot tub due the cleanliness. Over all was a great trip and our 2nd time staying with Smoky... More 

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GSMTN2014, Manager at Smoky Mountain Lodging, responded to this review

Thank you for taking the time to write a review of your stay with us. We are happy to hear that you enjoyed the cabin. The hot tubs are drained, sanitized, refilled and chemically treated after each check out. If you felt the cabin was not sanitary to use, we wish you would have called our office and we would... More 

Forest City, North Carolina
2 reviews
2 of 5 stars Reviewed 1 week ago

We stayed at Endless Love for our wedding anniversary. The view was absolutely amazing!! That was really the only good thing about the cabin. The comforter was extremely dirty and smelled of smoke from the fire place. It is also decorated in late 80's decor, princess house, a doll in a wicker stroller..a little creepy when you are on a... More 

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GSMTN2014, Manager at Smoky Mountain Lodging, responded to this review

We regret to hear that you were not thoroughly pleased with your stay in Endless Love. We will take your comments into consideration regarding the decor. We will also have our maintenance staff look at the water and the length of time that it takes to fill up the jacuzzi. This cabin does operate off of well water and at... More 

1 review
3 of 5 stars Reviewed 1 week ago

We are currently staying in Applejack, check out is tomorrow. Cabin is adorable, very basic,All that's needed for a couple's get away. HOWEVER the hot tub is shot, it was off when we got here..called they sent someone to reset it. Then we left came back it was off again..they showed us how to reset it when the breaker trips..long... More 

Was this review helpful? Yes
GSMTN2014, Manager at Smoky Mountain Lodging, responded to this review

We regret to hear that you are having issues with the hot tub. We are addressing this with the property owner to get it resolved. We understand that it can be frustrating when that is an amenity that you are looking forward to using. We hope that you will come back and stay in another one of our properties the... More 

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I just celebrated our 6th anniversary and used this company and cabin, Endless Love. This is our second use this year of the company and I couldn't be more pleased. This particular cabin was absolutely just amazing. The view is just to die for, especially in the hot tub at sun rise. I recommend this cabin for... More 

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GSMTN2014, Manager at Smoky Mountain Lodging, responded to this review

Thank you for taking the time to write a review of your stay in "Endless Love"! This cabin certainly offers amazing views! We are so happy to hear that you enjoyed the cabin and the views! We look forward to having you stay with us again the next time you visit our area! Once again, we thank you for your... More 

Medford, New Jersey
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We rented the Southern Comfort cabin in Shagbark. It was 1980's retro decor. The problem was that it was shabby retro. I would expect upscale furnishings in a vacation cabin, but this was not the case here. Also the listing should have mentioned the terrible sulphur smell of the water. Fortunately we had enough bottled water for brushing our teeth,... More 

Was this review helpful? Yes
GSMTN2014, Manager at Smoky Mountain Lodging, responded to this review

We regret to hear that you did not enjoy your stay in Southern Comfort. We will pass along your comments so they may be addressed. This cabin does have a water filtration system. We are working on getting that checked to make sure it is working properly. We do hope that you will come back and stay in another one... More 

Virginia Beach, Va.
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at Bear Hugs cabin for our 25th anniversary. It is a beautiful cabin and everything was perfect.There are alot of special touches that make the cabin that much more impressive. We would highly recommend this cabin and next time we come to Pigeon Forge, we will be staying with Smoky Mountain lodging.

Was this review helpful? Yes
GSMTN2014, Manager at Smoky Mountain Lodging, responded to this review

Thank you for taking the time to write a review of your stay! We are very pleased to hear that you enjoyed the cabin and the amenities that the cabin offered! We sincerely hope that you will come back and visit us again the next time you plan a trip to our area! Once again, we thank you for your... More 

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