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RiverStone Resort & Spa

Certificate of Excellence
212 Dollywood Lane, Pigeon Forge, TN 37863
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RiverStone Resort & Spa
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480 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bluefield
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our second visit to Riverstone and it was exceptional! Our one bedroom condo was situated along the Little Pigeon River with a balcony that faced such river. Very relaxing to just sit on your balcony and let the day pass you by.

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Sydney, Australia
5 of 5 stars Reviewed yesterday NEW

Pigeon Forge was full of surprises! Not only was it a fabulous place to visit but staying at the RiverStone resort & spa was one of our highlights! The facilities and amenities were amazing and we look forward to visiting there again soon!

Was this review helpful? Yes
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a one bedroom room over the phone and the clerk was nice enough to give us 10% off. When I got to the resort and checked in, the desk clerk was super sweet. We got to the room to find we had been upgraded to a two bedroom, two bath room. It was gorgeous! I could live here!

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RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

Hi Ashley! I really appreciate you taking the time to review Riverstone Resort! I am very happy to hear that you had such a great experience! Our guest service representatives always strive to get you the best available deals for your dates of stay as well as occasionally giving a free upgrade! I hope to see you again here soon... More 

Bloomington, Indiana
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We loved our 3BR (all king size beds) condo, the lazy river, the pool and the friendly staff. The front desk staff got us a condo after we had a bad experience at a local cabin. She was super helpful and we were always treated with kindness. The condo was very updated and clean. This is a great location close... More 

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RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

I really appreciate your wonderful review! I am very happy we were able to accommodate you at the last minute, and am glad that you were able to unwind and enjoy a 3 bedroom condo here at Riverstone! I will let my front desk representatives know that you were pleased with their kindness, they strive to make each guest's experience... More 

Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The RiverStone Resort and Spa is located close to the Old Mill and Dollywood. It is easily accessible via the by-pass. We stayed in a 3 bedroom condo. It was very tastefully decorated and spacious. The lazy river pool was an excellent way to spend the afternoon. I will definitely stay here again.

Was this review helpful? Yes
RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

Hello! Thank you for taking the time to review your recent stay here at Riverstone! Our location, not far from Gatlinburg, and right off of the main Parkway is perfect for those looking to enjoy all the attractions in the area. Being only about a mile from Dollywood cuts down on travel time to the park as well. I am... More 

Chicago, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Our family of 5 had a wonderful stay here. The condo was clean, very nice and both a balcony on the golf course and the other side looking at the mountains. My kids LOVED the lazy river and the indoor pool. The location was great--easy to get wherever we were going.. We would definitely stay here again!

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RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for your wonderful review! I am so happy to hear that your kids were able to enjoy the lazy river and the indoor pool! The views of the golf course and the mountains are both hard to beat! I hope that we are able to welcome you again on your next trip to the area! Julie... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We rented a 4 BR condo on the fifth floor with a golf course view from the back. The unit was very clean and decorated well. We enjoyed the indoor pool, lazy river, creek, and the cookies. We also had a decent view of the Dollywood fireworks on several nights. The layout was perfect for the nine of us and... More 

Was this review helpful? Yes
RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

Hello, and thank you for your kind review of Riverstone! I have to agree that at close to 2000 square feet our 4 bedroom condos are the perfect size for a family getaway! Our housekeeping staff takes great pride in their work, so I will make sure and let the housekeeping manager know that you were pleased with the cleanliness... More 

Marco Island, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at RiverStone Resort and Spa from 6/12/15-6/14/15 in a 3 bedroom condo overlooking the creek. The staff was friendly however we did not have any luck checking in that early. Upon arrival the front desk checked us in and gave us a key to the pool area so we could go and wait for our room to be... More 

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RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

Hi Emily! Thank you so much for taking the time to review Riverstone! I am so happy to hear that you enjoyed your stay here with us. Our 3 bedroom condos are the perfect size, with the full kitchen and golf course or river views from the balconies, we have something for everyone! I'm glad you were able enjoy staying... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The property was beautiful and the condo was very nice and clean. We enjoyed the pool, lazy river and game room. the only complaint I have is that we waited for hours for our room key. It was past 4:00 and no one called I finally went back and they said sorry they thought they gave it to me. check... More 

Was this review helpful? Yes
RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

I really appreciate you taking the time to review your stay here at RiverStone! I am glad that you found the condo to be so nice and clean. I have spoken with our front desk staff and reminded them to inform guests that arrive early that if they do not receive a call by 4pm that the unit is guaranteed... More 

Lebanon, Tennessee
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We got a great deal on our condo rental here. The condo was superb. The rooms were exceptionally clean & beautiful. We had 5 adults & 1 child in three rooms, and had plenty of room. The indoor pool was just right. We went in early summer and there were no crowds. The "lazy river" was cool. It was a... More 

Was this review helpful? Yes
RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

I really appreciate you taking the time to review your stay here at RiverStone! Our 3 bedroom condos are very spacious and I'm glad that you felt your family had ample space in the condo to enjoy themselves! I will make sure and let our housekeeping department know that you appreciated how clean the unit was as well, they do... More 

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