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RiverStone Resort & Spa

Certificate of Excellence
212 Dollywood Lane, Pigeon Forge, TN 37863
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RiverStone Resort & Spa
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RiverStone Resort & Spa
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468 Reviews from our TripAdvisor Community

Traveler rating
    341
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    8
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269
88
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
61 reviews 61 reviews
40 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently spent a week in a 4 Bedroom Unit on the 5th floor. Expectations were exceeded. After reviewing many options in the area including cabins and hotels we decided to use RiverStone Resort has the hub for our mountain vacation. The condo provided ample space for privacy as well as for group time. The lazy river, the 24 hour... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We loved it!! So beautiful. We very much liked that there's 24 hour access to the pool and gaming area. We had a couple massage that was wonderful. Very relaxing! We would love to make this resort a yearly trip.

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Seneca, SC
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have four children and they each usually bring a friend when we go out of town. Staying in a hotel just isn't feasible for a group of this size. When we found Riverstone, I knew this would be our new favorite in Pigeon Forge. We get either the 3 bedroom or 4 bedroom condo for what 2 hotel rooms... More 

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RiverStoneGM, Julie GSM at RiverStone Resort & Spa, responded to this review

Thank You so much for you wonderful comments about our amazing spa and staff. Riverstone Spa actually just won the honor of being named the #1 day spa in Sevier County. It is always such a pleasure to hear that our guests are so satisfied with everything during their stay, from the customer service they receive, to the condition of... More 

Brentwood, Tennessee
Top Contributor
98 reviews 98 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Decided at the last minute to go to the mountains for a long Memorial Day weekend and could not find any cabins that were available, so I searched online for 3 bedroom lodging and RiverStone Resort popped up...I am so happy to have discovered this beautiful place. Perfect location -- quiet and peaceful and only one block from the main... More 

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RiverStoneGM, Julie GSM at RiverStone Resort & Spa, responded to this review

It is so lovely to hear that you always return to RiverStone Resort! We always love to hear from our new guests. One of the best things about our property is how centrally located we are, yet how secluded you feel even though the busy Parkway is only a block away! We look forward to seeing you on your next... More 

Virginia
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Just finished a 4-day stay at the RiverStone Resort & Spa. The property is beautiful and our 2-bedroom condo (461) was especially nice. I would suggest to the owners that a few extra towels and a few additional set of silverware would have made our stay more comfortable, but those are small things that irritate rather than change our opinion... More 

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RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for taking the time to leave such a wonderful review. I am so happy to hear that you enjoyed your stay here at Riverstone. Our river view condos are spectacular and do offer the added benefit of seeing the ducks and geese right off of your balcony! Our lazy river is so refreshing and our playground... More 

Lewis Center, Ohio
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort is great. We rented a 3 bedroom and there was plenty of room for all of our 6 adults. The kitchen was well stocked and there was lots of seating. The lazy river was open and was a good temperature, with seating for sunning around it. There was a nice indoor pool, game room, and workout room as... More 

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RiverStoneGM, Julie GSM at RiverStone Resort & Spa, responded to this review

It was so wonderful to receive your excellent review! I'm happy to hear you enjoyed our spacious condo! Our full kitchens are always useful especially when town is super busy. We do indeed have the perfect location and I am happy to hear that all your expectations were meet and you were happy with your stay. Have a great week. More 

Kingsport, Tennessee
Contributor
15 reviews 15 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We've visited Gatlinburg, & Pigeon Forge numerous times, but decided we would splurge a little, and picked Riverstone! My family, and I have stayed at numerous hotels/resorts, the pictures you see aren't what you get, but this time, it was totally different, Riverstone was exactly what they advertised!! The condo was amazing, tons of rooms, the views were great, and... More 

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RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

We love having another wonderful satisfied guests. Thank you so much for the wonderful comments and information for our future guests. We do indeed have the perfect location and I am happy to hear that all your expectations were meet and you were happy with your stay. We hope you return to the area many many times and of course... More 

New Castle, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Riverstone is a great place! Beautiful condo equipped with everything you need. Located a block off main route along river yet close to shows, restaurants and activities. And only 5 miles from Gatlinburg. Definitely looking forward to our next visit.

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RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

Thank you for taking the time to review our resort! What a wonderful way to spend your anniversary! I am pleased to hear that you found everything provided that you needed for you stay with us and to celebrate your special occasion! I look forward to seeing you on your next visit to RiverStone! Julie GSM More 

Ocean Springs, Mississippi, United States
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a two bedroom, two bath condo. Loved it! Gorgeous grounds, gorgeous decor, and very quiet. Everything provided, very clean, fantastic customer service. The river runs along the property and the landscaping is beautiful It's tucked away about a block fro the hustle and bustle. Couldn't ask for a better place to stay. Will definitely go back.

Was this review helpful? Yes
RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for your kind review! It is always such a pleasure to hear that our guests are so satisfied with everything during their stay, from the customer service they receive, to the condition of the condos and grounds. I am happy to hear that you will return and I look forward to seeing you on your next... More 

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love it when I arrive at a destination and the unit is even better than the photos. That was the case for me at Riverstone. We stayed in a 2BR/2BA condo in April with a Balcony that had a river view. The decor was exactly like the picture, what exceeded expectations was the size---this was an EXTREMELY spacious condo... More 

Was this review helpful? Yes 1
RiverStoneGM, Guest Services Manager at RiverStone Resort & Spa, responded to this review

I am so pleased to hear that you enjoyed your first trip to RiverStone! Our 2 bedroom condos are especially roomy and our location right off the main strip does give you quick access to all of the area's attractions. Having a washer and dryer in the unit is also a major benefit of staying with us because who likes... More 

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