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All 63 Pigeon Forge accommodations

RiverStone Resort & Spa

4.0 of 5 Condominium   |   212 Dollywood Lane, Pigeon Forge, TN 37863
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89%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
TenDiva Jackson, Tennessee
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331 people have reviewed this hotel

Traveler rating
    237
    58
    17
    13
    6
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204
55
Solo
0
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
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English first
Jackson, Tennessee
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my second visit to this resort, and I am still impressed. If you want to get the "cabin feel" in a "hotel setting" without driving up winding mountains to get there- this is the perfect place. The condos are fully furnished with stainless steel appliances, washer and dryer, fireplace, and much more. The one-bedrooms are very cozy and... More

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RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Dear TenDiva, Thank you for staying with RiverStone Resort and Spa! We are so happy you enjoyed the location and condo amenities. I hope next time you are able to come for pleasure instead of business so you have time to enjoy our spa! We look forward to seeing you soon! Thank you! More

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I can't say enough about this resort. For starters, it's pet friendly!!! It is minutes away from Dollywood, outlets, dining places and other entertainment options such as race car tracks and museums. Gatlinburg is a short drive away. The resort is similar to an apartment complex. It comes complete with a spa, indoor pool, lazy river, playground, grill/cookout area and... More

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RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Dear tgirl132002, Thank you very much for choosing to stay with RiverStone Resort and Spa! Thank you for sharing what all the resort has to offer! I agree the location is awesome, so close to attractions and restaurants. We hope you come back and visit us again very soon! Thank you! More

Warren, Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Just spent the week there with the family. We had a fantastic time. The condos were relatively new, clean and well kept. The staff was extremely polite and helpful. I would definitely recommend this, and will stay here again the next time we visit the smokies.

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Dear Keith D, Thank you for staying with RiverStone Resort and Spa! We are so happy you and your family had such a fantastic time. We appreciate you giving us a try and we are looking forward to your next visit! Thank you! More

Senior Contributor
48 reviews 48 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Going to try and make this review simple, but it may be hard. My family (2 adults and 3 children), stayed in a 2 bedroom condo and overall it was a very pleasing stay. There are 4 main buildings to the resort. Buildings 1, 2, and 3 are situated on the golf course and are very quiet. Only building 4... More

Was this review helpful? Yes 1
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Dear Jackbauernk, Thank you very much for choosing to stay with RiverStone Resort and Spa! I am sorry you had a couple of rainy days during your vacation however; I am glad that it allowed you and your family time to explore the resort amenities. We hope to see you on your next trip to Pigeon Forge. Thank you! More

Alpharetta, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We were very impressed with the quality & cleanliness of the rooms and entire facility. Service was great and is centrally located to everything in Pigeon Forge. No cleaning service, but we had a 3-bedroom Condo. Fully equipped kitchen, two large bathrooms, and a king-size bed in each bedroom. Very comfortable and enjoyable. Large balcony overlooking the River. The unit... More

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RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Dear Randall B, Thank you for choosing to stay with RiverStone Resort and Spa! We are so happy to hear you and your family and a wonderful stay. We hope to see you again very soon! Thank you! More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Who know Pigeon Forge had such wonderful accommodations. From the time we made our reservations with Julie, until the time we checked out, our expectations were exceeded. Julie was Great!! So many things contributed to a magnificent stay, front desk and spa staff, the views from the balcony, porch, the sound of the river, the condos size and decor, the... More

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RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Dear robinwilsonc, Thank you for staying with RiverStone Resort and Spa! I am so happy to hear we exceeded your expectations and you had such a wonderful stay. Julie, is one of our newest guest services representatives and I know she will be delighted when I tell her she was so helpful with your reservations. Thanks again! More

Toledo, OH
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a lovely surprise. The front desk people were a bit so-so, but our "condo" was spectacular. It seemed brand new. The kitchen is lovely, fireplace cozy and easy to operate, and the bedroom was large and very comfortable sleeping! Despite the "carny" like atmosphere of Pigeon Forge, the place "classed it up" a bit. Nice view from the secluded... More

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RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Dear aleach, Thank you for staying at RiverStone Resort and Spa! The resort is 8 years old and it makes us feel great about our product when we hear it looks brand new. We recently have painted, replaced the chairs and reupholstered the couches! I will definitely make sure the guest services representatives step up their game. Thank you again! More

Franklin TN
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed at Riverstone 4 times. It's literally perfect for our spring break Smoky Mtn trips. We have 7 kids so we love how big the rooms are . And the BEST thing is the indoor pool, which is open 24 hrs a day and is well heated and super clean. We go swimming multiple times a day. (Ask for... More

Was this review helpful? Yes 2
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Dear JackBoone, Thank you very much for continuing to stay with RiverStone Resort and Spa for your Smoky Mountains vacation! We look forward to your next visit!! Thank You!! More

Roanoke, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visiting Pigeon Forge/Gatlinburg with my sister 2 days of shopping. We opted to stay at the RiverStone because of the spa on premises. The staff was very friendly. We were in Building 2, second floor. The condo was beautiful; very clean and spacious. The bed was comfortable; the bath was exceptionally clean as was the kitchen which had just enough... More

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RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Dear SweetVirginiaGirl, Thank you for staying with RiverStone Resort and Spa! We are so very happy you had such a wonderful experience at the Resort. Please be sure to call the front desk next time and we can send up fresh towels at any time. We offer a complimentary towel exchange throughout your stay! Thank you so much for recommending... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2014 via mobile

Staying here was one of the best experiences my family and I have had. Check in was easy and fast. Everyone that worked there was friendly and very helpful. My sons enjoyed the indoor pool and game room. The condo was beautiful, roomy, and exceptionally clean. We have already made plans to come back during the Summer.

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Dear disapp, Thank you so much for choosing to stay with RiverStone Resort and Spa! I am sure your sons will have a wonderful time in our outdoor Lazy River. We look forward to seeing you this summer! Thank you! More

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Additional Information about RiverStone Resort & Spa

Also Known As:
Riverstone Hotel Pigeon Forge
Riverstone Hotel
Address: 212 Dollywood Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 63 Specialty lodging in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — RiverStone Resort & Spa 4*
Official Description (provided by the hotel):
Explore the essence of the Smokies in a beautiful one to four bedroom condo with spacious rooms, custom furniture, flat-screen TVs, full kitchens and fireplaces. Relax at lazy river, indoor pool, and at our spa. Located just one mile from Dollywood. ... more   less 
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