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RiverStone Resort & Spa

4.0 of 5 212 Dollywood Lane, Pigeon Forge, TN 37863
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Certificate of Excellence 2014
RiverStone Resort & Spa
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RiverStone Resort & Spa
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423 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tennessee
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I and another couple stayed two nights in a 2BR condo. The rooms are very nice, and the price is reasonable. The resort is close to Dollywood. Excellent place to stay for a group or large family.

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

I am happy to hear that you enjoyed your stay with us. And we do try to give each guests the most amazing experience for the best value. I hope that you can come and stay with us and bring your family the 3 and 4 bedroom units are plenty spacious to handle a large group. I hope to see... More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The cabin is located at the extreme end of the property. it is quiet except as noted below. has a queen bed up in a small dormer room (watch your head) with a large bath with dual sinks and walk in shower. The king bed down is in a large bdrm with smaller bath with one sink and tub shower.... More 

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

We are delighted to hear that you enjoyed our beautiful cabin. I am happy that you enjoyed everything the cabin had to offer and that it suited the needs of you and your guests. I hope that the next time you stay you get to enjoy the pool, lazy river, spa, or gym. They are wonderful! We hope that you... More 

Greeneville, Tennessee
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I love RiverStone Resort and Spa! The condominiums are the cleanest I have ever stayed in. I didn't worry about bed bugs or anything being filthy like I have at other places! I am in my room as I'm typing this actually! When a resort is this great, you have to give them props with a great rating. I am... More 

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for your wonderful review. Everyone who works at Riverstone takes such pride in the property to ensure every guest has the perfect experience. Including the housekeeping staff and I will be happy to report to them that their efforts did not go unrecognized by you and how pleased you were with cleanliness of your unit. And... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Loved this place. Everything for the condo to the gounds. Large indoor swimming pool. Lobby was decorated beautiful. Staff extremely friendly. Lots of amenities. Hoping to do it again soon. This time try it in the summer. The game room is in the basement where the pool is. Live the underground parking especially if is snowing.

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

We are extremely happy to have had you as our guests and are so glad to hear that you enjoyed all the beauty of the resort and everything it has to offer. I do agree we have an amazing staff and I will pass along your wonderful comments to them. We do hope that you return in the summer and... More 

Kaiserslautern, Rheinland-Pfalz, Germany
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A last minute selection turned out really well. Located on the south end of Pigeon Forge, just off the main drag, the resort was well placed to get into Gatlinburg in about ten minutes. The resort overlooks the Dixie Stampede. The room we had was very clean. Some things to know: no meal service, the room it looked after at... More 

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

This is the response that we strive for from each of our guests. I am glad that you decided to choose Riverstone for your stay and very happy we were able to exceed your expectations. I do hope that you will return to stay anytime your in the area. And next time I hope you take the time to indeed... More 

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 weeks ago

We visited here for the weekend. Room 226 was amazing. Much more than we expected for the price. 2 BR, full kitchen, nice patio overlooking golf course. Quiet and nice furniture, comfortable beds and the Jacuzzi tub was a nice treat. Easy access to Dollywood, the strip-row with places to eat, shopping, shows, Gatlinburg, Smokies, etc.

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

I love hearing that you had such an amazing time while staying here at Riverstone. I am glad you found everything to be comfortable and convenient. We strive for each of our guests to have the experience you just described and I hope that you and your family return to stay with us for many years to come. And it... More 

New Richmond, Ohio
Top Contributor
108 reviews 108 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here recently for a scrapbooking event at the resort. We stayed in room 115. We had a bit of trouble finding the room as the number is inside the screened in patio. At night in the dark it was a bit hard to find. Once inside though the room was incredible. The room is elegantly decorated and very... More 

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

We truly enjoy having all our groups here at Riverstone and it was our pleasure to have your scrapbooking group. I hope you had a wonderful time with all the scrapbooking it seems like such a wonderful and relaxing hobby. I am super happy to hear that you enjoyed your room and I do agree you need one full day... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great place to stay! Super clean and super nice. You will not be disappointed!!! Indoor pool is super with a workout facility and game room. All facility's are really clean and up to date! The owner is a very nice person and takes great care of her properties.

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for all your wonderful comments. I am so glad that you enjoyed your stay and that you got to use the indoor pool, game room and fitness center. We do take a lot of pride in our property and the employees are dedicated to always making the property as nice and maintained as possible for all... More 

Indian Trail, North Carolina
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed at Riverstone Nov 7-9th. The lobby is beautiful. The check in process was very quick, and the front desk staff was super nice and helpful. The resort is also in a very convenient location right off the main Parkway and 2 minutes from Dollywood. We were given room 363 which had a great view. The furniture and decor... More 

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for all your kind wonderful comments. I will pass along the comments to all my wonderful staff, who take so much pride in their work. And I just wanted to let you know that Riverstone Rentals doesn't own the game room, pool or gym areas. Those areas are controlled by the HOA, but are in the... More 

Knoxville, Tennessee, United States
Top Contributor
71 reviews 71 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 6, 2014

I live in the area & my neighbor recommended this place. I was met at the door & after filing out a little paperwork I was taken into the waiting room. The seats were comfy & the music was calming & relaxing. the massage table was very comfortable & Leah was awesome I've had massages before (at other places) but... More 

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Thank You so much for you wonderful comments about our amazing spa and staff. Riverstone Spa actually just won the honor of being named the #1 day spa in Sevier County. And I m glad to hear that the clients are leaving happy and relaxed which is what the they strive for each and every guest every time. I hope... More 

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Additional Information about RiverStone Resort & Spa

Address: 212 Dollywood Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — RiverStone Resort & Spa 4*
Number of rooms: 130
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Also Known As:
Riverstone Hotel Pigeon Forge

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