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All 49 Pigeon Forge accommodations

RiverStone Resort & Spa

4.0 of 5 Condominium   |   212 Dollywood Lane, Pigeon Forge, TN 37863
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89%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Nalo L Chatsworth, Georgia
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388 people have reviewed this hotel

Traveler rating
    281
    67
    19
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    7
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234
64
Solo
0
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • Any
English first
Chatsworth, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

I love this place. Feeling like a king has never been so affordable. This place has beautiful rooms with a full kitchen and outdoor GRILLS, who doesn't like to grill. I love it had a great dinner with family and friends. The service was great. I met April, the Manager, and she was very helpful letting me know about the... More

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Chagrin Falls, Ohio
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed in room 213 on the ground floor with a view of the golf course in a stunning 2 bedroom unit. We were blown away by the room. Very clean, spacious and comfortable (best bed ever) and it had everything we needed to enjoy our vacation. The resort was great, very clean and quiet and the staff was friendly and... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We rented through an owner and couldn't be more pleased with this resort! This was our 2nd time here. Resort is beautiful. Great location. Loved the indoor pool and lazy river. Condo is spacious with everything you need!

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Beverly Hills, Michigan
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We fell into this little gem by accident! It's just a great place to stay. We stayed in 2 different condos while there. Each condo was beautiful and clean. I am so picky about cleanliness and this place was spotless. They offer a full kitchen to cook meals in. There is a beautiful golf course and a great spa. I... More

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

I am happy to hear that you found us and decided to stay with us. And that all your expectations were met. I will pass along your comments to the housekeeping staff about the cleanliness of your unit. And Im glad you not only got to enjoy the area, but also took the time to take in all the beauty... More

Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Well I would have too say that this place is a wonderful place to stay. What you see on there site is what you see when you get there. The wife and I checked in on 08/09/2014 to stay for 3 nights. Check in was fast and the front desk was so friendly. They told us what ever we need... More

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

You and your wife had the experience here at Riverstone, that we strive to give each one of our guests. I am very proud of our front desk staff and their willingness to always go above and beyond for each guest. They do genuinely care about the experience of each and every resort guest. And our housekeeping staff is amazing... More

1 review
5 of 5 stars Reviewed 1 week ago

This is our second stay at Riverstone Resort #37863 which is privately owned. Joe could not be more accommodating. We were originally booked in June but my husband became ill. Joe was kind enough to reschedule us to August. His condo is first class, close to the Lazy River, and the patio faces the soothing sounds of the Pigeon River.... More

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Davenport, Iowa
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort is so beautiful. The lazy river was beautiful and awesome. The view from our hotel was fantastic. It was spacious, beautiful, clean, there was a lot of parking, and the staff were amazing. We rented a 3 bedroom condo and each room has a king size bed in the room. The beds were very comfortable. We used the... More

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RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Well I agree with the kids, hurry up and come back! We strive everyday to set the standard for our guests so they will never want to stay anywhere else and the staff will be glad to hear all the wonderful comments on all their hard work. I am so glad you choose us for your stay, but even happier... More

WV
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon check in I was asked to pay a 45.00 cleaning fee, I had made reservations thru Reserve Direct and had not seen any mention of this fee, so I was a bit peeved. (Got home looked at my printout confirmation and it was noted on there...my bad) As for the condo/oversize hotel room, had a corner unit 347 (building... More

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RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Im glad to hear that you and your family enjoyed your time here at the resort and your mini vacation. I think everyone deserves a mini vacation from time to time. Im sorry that the policy on the cleaning fee wasn't clear. But I am happy that you found your unit clean and comfortable. Our housekeeping staff is one of... More

Flemington, New Jersey
Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a week vacation and was very pleased with everything!!! The 3 bedroom condo was beautiful!!! The resort was in a great location and was very clean. The staff was very nice and it wasn't too crowed. The family liked the lasy river and the indoor pool was open late which was nice. We will be back again!!

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

A wonderful relaxing experience is what we strive to provide for each of our guests here at Riverstone. And we are happy to hear that was your experience while you were here. We cant wait for you guys to come back and look forward to serving you for many years to come. More

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Possibly the most upscale hotel you will find in Pigeon Forge, which leans more toward economy lodging. We rented a two-bedroom condo, which was roomy and beautifully equipped. It's so nice to have a full kitchen (so you don't have to eat out every meal) and washer/dryer (so you don't have to pack as much) an indoor pool (you can... More

Was this review helpful? Yes
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

It is so wonderful to hear to had such a great time at the resort. We do try and always set the standard for the area and I am glad all our hard work and dedication to guest service was recognized by you. We appreciate all the wonderful comments and welcome you and your family back very soon. Again thank... More

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Additional Information about RiverStone Resort & Spa

Address: 212 Dollywood Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — RiverStone Resort & Spa 4*
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Also Known As:
Riverstone Hotel Pigeon Forge

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Explore the essence of the Smokies in a beautiful one to four bedroom condo with spacious rooms, custom furniture, flat-screen TVs, full kitchens and fireplaces. Relax at lazy river, indoor pool, and at our spa. Located just one mile from Dollywood. ... more   less 
Number of rooms
130

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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