Let me preface this by saying, initially, my main reason for staying at this hotel was to maximize some hotel rewards points that were going to expire soon (in other words, I wanted to squeeze 3 days, rather than 2, out of my points). The good: Pool and hot tub were great! Good location--about the middle of the Pigeon Forge... more

We have traveled to the Gatlinburg/Pigeon Forge area every year for the last ten years or so, but we have always stayed in Gatlinburg, and more recently, have only stayed in chalets or cabins. We decided to make a trip to the area as an "end of the summer vacation" and to visit our oldest son who lives nearby. We... more

The Econo Lodge Riverside provided 24 hour maintenance and cleaning personnel. The sink was adjoined with a counter and cabinets that had plenty of storage space for food etc. It had had solid wood cabinets, two closets and a dresser. The price was right for the mountains and the staff was very courteous. The continental breakfast could use some fresh... more

First we were a group of eight....Grandparents, parents and 4 children between 13 and 4. When we arrived at the hotel the lobby was very impressive and the staff was friendly, courteous and was even able to give us 2 connecting rooms (which were not guaranteed when we made our reservation, first come first serve basis). We had a great... more

We will be back to this hotel. We had a room on the back 1st floor and it was very quiet. Also the room was very clean, although it was kind of small, so I wouldn't recommend it for a couple bringing along more than one small child. We had a king room, so maybe the double bed rooms are... more

I was traveling alone with small children. I was attempting to push a cart full of luggage and balance 2 small children. When I asked the hotel clerks in the lobby where the elevator was they just pointed in a direction and explained that I had to go through a door, travel down a hall, go down the elevator, and... more

right on the parkway with a trolley stop out front... hotel is clean with very comfortable bedding.... The staff is very friendly . The creek in the back is wonderful.... No Smoking in the rooms and no pets - just right for us... No smoky room smell and no doggie doo to step in... Refrigerator and microwave in the rooms..The... more

There might be cheaper hotels on the strip, there might be hotels closer to Dollywood, but none could match the warmth, cleanliness, and proximity to food and shopping that the EconoLodge Riverside offers. As airline employees we are intimately familiar with every hotel chain and each of their individual brands. When we travel at our own expense we have come... more

We stayed here at the Riverside EconoLodge because we are enrolled in ChoiceHotel Program and had accumulated enough points for free lodging. Based on tripadvisor it was number 17 out of 94 places to stay. I was more than pleased. It was our first time at EconoLodge. There is another EconoLodge in Pigeon Forge make sure you get this one... more