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All 94 Pigeon Forge hotels

Holiday Inn Express Pigeon Forge/Dollywood

2.5 of 5 Motel   |   308 Henderson Chapel Road, Pigeon Forge, TN 37863
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67%
Ranked #47 of 94 hotels in Pigeon Forge
A recent review
4 of 5 stars reviewed 4 days ago
wdwmom1 Peru, Indiana
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198 people have reviewed this hotel

Traveler rating
    72
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85
61
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Peru, Indiana
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We got a great last-minute rate thru Booking.com and it was what we were looking for. The room was clean and neat plus he staff was extremely helpful with our request for extra pillows. The parking lot was crowded even though the hotel was not completely booked.

Was this review helpful? Yes
Dallas, Texas
Top Contributor
56 reviews 56 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family stayed here for several night while vacationing in the area. Pros: 1 - Great location, close to everything Pigeon Forge has to offer, easy access to Sevierville 2 - Standard HIE hot breakfast saves time & money 3 - Small arcade provides a good, cheap entertainment option for kids (and all the machines work!) 4 - Large HDTV... More

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Saint Paul
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We had a one night, no kids getaway to Gatlinburg/Pigeon Forge. We booked the room because of the location and convenience. It turned out to be perfect! The room was clean, spacious, and had all of the amenities expected in a mini suite. The bed was also very comfortable. We'll definitely stay at this Holiday Inn Express again!

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Jacksonville, Florida
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was nice, rooms clean. The hot breakfast was decent, it could be improved. Although, at one point the fire alarm went off. There was a maid in the hallway. I asked her if it was a real or false alarm. She just shrugged her shoulders.

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Fayetteville, Tennessee
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 15, 2014

We booked only one night for a quick weekend getaway. The staff was very friendly here. The room and facilities were very clean overall, but bathrooms were outdated and the walls were thin. Our biggest issue was the AC unit, as we love to sleep in a cold room...well the unit was constantly kicking off then back on, and was... More

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Desiree S, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

I have passed along your issue with the a/c unit to our maintenance department. I do apologize for the inconvenience you experienced and thank you for letting us know. More

Newcastle, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 3, 2014

Very nice hotel just off the main road. The rooms were large clean and comfortable, and the staff were very friendly and helpful. The included breakfast was simple but very good. We would stay there again.

Was this review helpful? Yes 2
Desiree S, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

All the way from Australia!! Thank you for choosing to stay with us and letting us know how much you enjoyed it. We welcome you to stay with us again anytime. Sincerely, Desiree Scott, AGM More

Milton, West Virginia
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 31, 2014

We stayed here because we received a "promo" to tour the holiday inn vacation club in pigeon forge. We stayed 3 nights. I love this hotel! The lady at the front desk when we checked in was the absolute sweetest! The breakfast every morning was great. Everyone was hospitable and the rooms were clean and comfy!!

Was this review helpful? Yes 2
Desiree S, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

So glad to hear you had a pleasant stay with us. The convenience of complimentary breakfast and friendly people to help you out, shows how we enjoy our jobs.Thank you for letting us know. More

Hughes Springs, Texas
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

I took my 83 yr old mother and 87 year old friend on vacation. We all enjoyed the view of the smokeys from our room. The motel was Very quiet. Our Rooms were kept superb. I Would definitely stay here again.

Was this review helpful? Yes 1
Asheville, North Carolina
Senior Contributor
29 reviews 29 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 14, 2014

I work in the hospitality industry and this property was nothing special. My husband took me on a last minute getaway from Asheville, NC to Tennessee. We stayed in one of the one bedroom suites with a jazcuzzi. The caulking around the jacuzzi was not done well and the mattress in the room was really lumpy. It was close to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Dear Courtney R, Thank you for staying with us and taking the time to post a review of our property. I am pleased you found our hotel location and friendly staff commendable. On the other hand, I apologize for the inconvenience the room amenities may have been a let down and fell below your expectation. Again, thank you for staying... More

Chattanooga
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 7, 2014

Older hotel. Very clean and well kept. Excellent staff. Great value and close to everything!! Will stay again. I stayed on the 5th floor with adjoining rooms, even with the connecting door open and my daughter and granddaughter in the other room it was quite enough for me to go to bed a little sooner than they did :)

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Pigeon Forge/Dollywood

Address: 308 Henderson Chapel Road, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Pigeon Forge/Dollywood 2.5*
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Also Known As:
Holiday Inn Express Pigeon Forge/Dollywood Hotel Pigeon Forge
Holiday Inn Pigeon Forge
Pigeon Forge Holiday Inn

61 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN is newly renovated and completely smoke free. We are located near Dollywood and at the center of the entertainment, dining and shopping districts. The Holiday Inn Express is family friendly with its heated indoor pool and whirlpool, playground and video arcade for the small ones in your family, and is located within 5 blocks of 22 attractions, 300 outlet stores and more than 15 full service restaurants. Tickets for all the major attractions in the area may be purchased at our front desk saving you both time and money. From relaxing by our indoor pool and whirlpool, unwinding in a luxurious Jacuzzi suite, soaking up some sun on our spacious sundeck, visiting one of the many family attractions in the area, or enjoying the remarkable beauty of the Great Smoky Mountains, the Holiday Inn Express is the perfect choice for couples or families. Join us in 2009 as we celebrate the 75th anniversary of the Great Smoky Mountains National Park. ... more   less 
Number of rooms
105

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