We visited over Easter weekend for 2 nights and overall were disappointed with our stay. I am a Hampton Inn fan but my husband wanted to stay here because of a good deal they gave us but we will not stay here again. Our room was not ready when we arrived and wasn't ready until almost 5 p.m. During our... More

My family and I recently went to Pigeon Forge for shopping and a few family activities. We chose the Holiday Inn Express from previous positive reviews. We were not disappointed in the room or the hotel at all. We stayed in a king size room with queen sofa bed. The room was large and had enough room for our two... More

We have stayed at this hotel twice, and both times our stay was wonderful. The rooms are clean, plenty of towels, and cleaned thoroughly each day. The breakfast was great, plenty of food, both hot and cold. The pool and whirlpool were just the right temperature. The staff was polite and friendly, even meeting a staff member in the hall... More

This is a wonderful Hotel to stay in. We booked this hotel on line and was great pleased. The rooms are large, nice and clean,the beds were comfortable, the pool area is indoors which was great since it was raining. The full breakfast was good. Right off the main road. The staff was so great we arrived earlier than check... More

We had a group of about 70 that stayed at this hotel. The staff was wonderful and helpful with whatever we needed. The breakfast is very good. The lady working the breakfast bar (she was alone) did a super job keep the bar clean and filled. Thank you Kristy!!!!!!!!!!! I also spoke with assisant manager of house keeping (Amanda I... More

Took the family for a weekend getaway and picked this place due to the location. Made reservations through the priority club website a week prior, and upon arrival my reservations were not in the computer. The front desk was very helpfull and called the priority club hotline for me and got everything straightend out. When we got to the room... More

A nice hotel off the beaten path, staff was very nice. We had a couple of problems which when I was asked to submit a questionaire caught the attention of a very nice lady on the staff named Paula. Paula called me at home to discuss the problems!! I am very impressed with the hotel's concern for a happy traveler!!! More

Located at light #1 in Pigeon Forge. it's quiet and away from the hustle & bustle enough that it's quiet here and easy to relax, yet an easy drive to everything, and you have to drive to get anywhere in PF anyway. Great pool, an unbelievably friendly staff, typical HI Express breakfast. The Music Road Inn across the street had... More

We had a small family reunion here and the whole staff was very accomodating. Every night we all met in the lobby and visited. Even though the children were playing and we were all talking and laughing, the desk staff never said a word. Our room was clean and comfortable. Some other family members had to be moved because their... More