We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Pigeon Forge/Dollywood

Hotel website
Hotel deals
308 Henderson Chapel Road, Pigeon Forge, TN 37863
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Holiday Inn Express Pigeon Forge\/Dollywood
View Map
Add Photo Write a Review

240 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    85
    72
    46
    22
    15
See reviews for
99
76
7
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (240)
  • Mar-May only
    (57)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (40)
All months
Elkhorn, Wisconsin
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I accidentally forgot my wedding ring on a night stand. Anna, the asst. manager and Peggy went immediately to find it. Thank goodness we were not too far out of town to go back and get it. They saved our vacation. Thanks you to both of you. The hotel is clean, great breakfast. I really appreciated the healthy variety (turkey... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I spent a weekend in Pigeon Forge for our anniversary and chose to stay at the Holiday Inn Express Pigeon Forge. The location is great. It is extremely close to shopping, restaurants, and Dollywood. We stayed in a King Jacuzzi Suite, which was clean and comfortable. The service was also good from the front desk. My only... More 

Was this review helpful? Yes 1
Anna L, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Good day to you. I am sorry for the issue that you had with the hot water while staying with us. I have reported this to our maintenance department and having the issue taken care of. I am happy to hear that the rest of your stay with us was a good one. I am in hopes that you and... More 

Baton Rouge, Louisiana
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located conviently to all Pigeon Forge attractions . We had a clean ,quiet room and the breakfast was very good! At 8 pm they has pancakes for all who wanted them. We found the staff to be very helpful and friendly, especially Mark. We did not realize that they have no fitness room and my his band... More 

Was this review helpful? Yes 2
Anna L, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Good day and thank you for letting us know about your stay with us. It is always great to hear that your stay with us was just what you had expected it to be. Happy to hear that Mark took really good care of you, I will be sure to let him know. We as a staff strive to make... More 

Durham, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 27, 2015

This hotel is in need of some updates but it was a great place to stay. The rooms were very clean (I would rather have that than updated furniture)! Staff was fabulous and very responsive. The pool area was clean and we had a great time just relaxing by the pool. Morning breakfast was good. We had one day when... More 

Was this review helpful? Yes 5
Anna L, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you so very much for the five star rating. Thank you for taking time out of your day to let us know how your stay was. It is always great to hear that we as a staff have done our job and help make you stay a great one. We will be looking for your next return stay with... More 

Orlando, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 25, 2015

The interior of our room was old and in serious need of updates. The mattress was old and sat very low to the ground. There were only 2 pillows per person. The carpet was old and stained. The table lamps were old and there were no convenient place to charge phones, etc. Just everything was really worn and dated. The... More 

Was this review helpful? Yes 2
Anna L, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for letting us know about your stay with us. We as a staff strive to make your stay a great experience. I am in hopes that you will consider coming back to stay with us again. I hope all is going well with you and yours. More 

Sand Springs, Oklahoma
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 16, 2015

We stayed here three days and enjoyed it so much we would stay there again. They have the standard breakfast items. The staff kept refilling the breakfast bar clear to the end of the breakfast time. The beds were comfortable and the shower was good. We were originally only going to stay for two days, but wanted to stay an... More 

Was this review helpful? Yes 2
Anna L, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you so very much for rating us and the five star. We as a staff work very hard to make your stay a great experience. We will be waiting to see you on your next stay with us. Hope all is going well with you. More 

charleston
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 15, 2015

Just stay 4 days here. 1st we booked a room with 2 beds , they put us in the wrong room when i call the desk ask to be placed in correct room. I was told 2 bed room were not available. I ask for a rollaway bed , which was a terrible bed and they charge us 10.00 extra... More 

Was this review helpful? Yes 3
Anna L, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

I am sorry to hear that you experience was not a good one while staying with us. I am checking to see why your air conditioner was not taken care of while you were staying with us. I am also seeing why your reservation was not correct. I would like to apologize for all of the issues you had while... More 

Celebration, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2015

My family and I never made it to this hotel due to a family emergency. We therefore had to cancel our reservations. Anna, who works at this Holiday Inn Express, was exceedingly helpful in this regard. She coordinated my cancellation over the phone in a very painless and polite manner. Perhaps this is just an excellent example of Southern Hospitality,... More 

Was this review helpful? Yes 2
Anna L, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you so much for your kind words. It was my pleasure to be able to assist you on your reservation. I am in hopes that you will be able to come our way very soon in the near future. I do believe you will enjoy all that Pigeon Forge has to off. Come and enjoy our area. Hope all... More 

Marianna, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 11, 2015

Great place to stay! We got the king bed suite with whirlpool what an awesome suite! We had been on a seven day trip staying in Holiday Inn Express in three different cities and states. We had become IHG Rewards Club member!

Was this review helpful? Yes 2
Anna L, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for taking time out of your day to tell us about your stay with us. We thank you kindly for the five star rating as we as a staff do all that we can to make your stay a great experience. We are looking forward to another stay from you and we hope that it will be in... More 

Chandler, Arizona
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 5, 2015

I have seen many poor reviews for hotels around Pigeon Forge, so I picked this one off of others good reviews. While it is not anything spectacular, the rooms are clean, and the people are nice. I do not have any complaints, except that the name says Dollywood (which is one of the main reasons I picked it) and it... More 

Was this review helpful? Yes 2
Anna L, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for taking the time to let us know about your stay with us. I am happy to hear that you enjoyed your stay with us and happy to hear that you would stay with us again. We hope to being seeing you back our way very soon. Hope all is going well for you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

93 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (2)
Viewed
View from room (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (86)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (35)
Viewed
Pool/beach area (5)
Viewed
Dining (17)
Viewed
Bathroom (4)
Viewed
Business center/function rooms (4)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Pigeon Forge hotels
1.9 mi away
Holiday Inn Pigeon Forge
Holiday Inn Pigeon Forge
#61 of 94 in Pigeon Forge
3.5 of 5 stars 384 reviews
0.7 mi away
Hampton Inn & Suites Pigeon Forge On The Parkway
2.8 mi away
Comfort Inn & Suites at Dollywood Lane
Show Prices
Show Prices
Show Prices
0.4 mi away
Hampton Inn Pigeon Forge
Hampton Inn Pigeon Forge
#6 of 94 in Pigeon Forge
4.5 of 5 stars 605 reviews
0.5 mi away
La Quinta Inn & Suites Pigeon Forge
0.3 mi away
Ramada Pigeon Forge North
Ramada Pigeon Forge North
#29 of 94 in Pigeon Forge
4.0 of 5 stars 1,060 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay