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All 93 Pigeon Forge hotels

Hotel Pigeon Forge

2.5 of 5 Hotel   |   2179 Parkway, Pigeon Forge, TN 37863
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Hotel Pigeon Forge
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64%
Ranked #46 of 93 Hotels in Pigeon Forge
A recent review
5 of 5 stars reviewed 2 weeks ago
Ashley J
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218 reviews from our community

Traveler rating
    103
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is amazing! You won't find a better hotel anywhere. Friendly staff, extremely clean, Great room service. Large rooms, very comfortable beds, I had the best sleep I have had in a long time. Staff goes out of their way to make sure that you are comfortable and satisfied. Looking for a place to stay while in Pigeon Forge,... More

Was this review helpful? Yes 6
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Husband & I are here renewing our wedding vows. Let me tell all of you, please stay at this hotel! Billy the front desk staff was super friendly, knowledgeable, & just an over all great person. Also, there are so many things to do and see around here! 😊. When we come back we WILL always stay here! πŸ’œπŸ‘„

Was this review helpful? Yes 6
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I spent a while at this hotel and had an amazing time, it has great rooms, great service, and the staff themselves made the experience. I highly recommend staying here. It is up on a hill which provides a great view of Pigeon Forge, a friendly lobby in which people can hang out, or watch television in a relaxed atmosphere.

Was this review helpful? Yes 5
Lugoff, South Carolina
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is an older hotel, off the Main strip and up a high hill...doubt seniors could walk up the steep grade to the hotel from the Main Street...we didn't try...The water pressure was non existent - and took a long time to get warm. The key pass from the outside makes a loud noise on entry and went off a... More

Was this review helpful? Yes 1
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

Thank you for your time in presenting a review, We know that we are place high above the Parkway, and if walked can be a strong exercise, but we also know many of our returning guests enjoy our great views and distance away from the loud traffic noises. I am confused on your about your problems concerning security doors, as... More

Homestead, Florida
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our Third visit to Hotel Pigeon Forge. We Love It will always return there. The Wkend staff is wonderful, we get in early and the lady is so helpful & trys and get us in as we travel from Homestead Florida. The rooms are clean, service is wonderful, beds are so comfortable. I have read some of the... More

Was this review helpful? Yes 6
Birdseye, Indiana
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We thought this would be a great hotel off of the main drag quiet. It was quiet but upon arriving our tv remote wouldn't work and they couldn't clean our room while we were out because they were short staffed and the towels were not dry yet. So we told them to forget about cleaning that day just bring clean... More

Was this review helpful? Yes 4
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

On behalf of the entire staff of the Hotel Pigeon Forge, please accept our most sincere apologies for failing to exceed your expectations during your last stay with us. It is our number one priority to provide all of our guests with Superior Guest Services, and it pains us to know that we fell short of that goal for you... More

Monroe, Michigan
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 12, 2014

The hotel room was large, neat, nothing fancy. Got two rooms, requested they be adjoining or next to each other, and the request was met. The young lady who checked us in was very friendly and very helpful. This is not an upscale, fancy place to stay, but it is a good place to sleep and shower and rest your... More

Was this review helpful? Yes 1
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

Thank you so much for your review. Although we would love to be able to compete with the Larger and Upscale Properties in Pigeon Forge, we do realize our limitations. We will always continue to strive for guest satisfaction. We try to present a clean, comfortable, and friendly product and staff. Again we appreciate you noticing as our staff is... More

Wayne WV
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed September 11, 2014

We booked a 4 night stay at this hotel. It is on a steep hill, the only thing good about the location is it's away from the parkway so it's quiet. Upon entering our room, the first thing we noticed was large stains on the wall which appeared to be mold from a water leak. It looked like the carpet... More

Was this review helpful? Yes 2
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

I was dismayed by the jaded view you have of your visit to our property. We are truly concerned over your perception on many levels. We strive for customer satisfaction on every guest's stay. As you stated the clerk you spoke with was moved enough by your complaint to attempt to solve it himself. He also made a cursory inspection... More

Johnson City, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 11, 2014

We enjoyed our stay at Hotel Pigeon Forge, we live a few hours away and found this hotel on our own. We were very pleased when we drove up the hotel entrance and impressed at how nice and private the hotel is situated with a view that is amazing. The front desk was very helpful and the friendliest staff I... More

Was this review helpful? Yes 2
North Wilkesboro, North Carolina
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 9, 2014

We had a king size bed and the sheets were to small for the bed when we got into bed the bottom sheet came off. The mattress was old and only had a sheet and bedspread on the bed no blankets. The TV was old and not a very good picture. You had to go and find out the password... More

Was this review helpful? Yes 2
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

Thank you for your review. We sincerely apologize for any inconvenience you might have experienced.Please always inform the front desk of any problems or issues you may have with your stay. We have a full housekeeping staff to take care of any housekeeping issues that arise, and we have maintenance on staff to repair any problems that arise.We intend to... More

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Additional Information about Hotel Pigeon Forge

Address: 2179 Parkway, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Pigeon Forge 2.5*
Number of rooms: 129
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