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Hotel Pigeon Forge

2179 Parkway, Pigeon Forge, TN 37863
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272 Reviews from our TripAdvisor Community

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Pigeon Forge, Tennessee
2 reviews
1 of 5 stars Reviewed January 2, 2016

Room near exit door constantly noisy from frequent exits. Asked Service desk, no manager to assist to change room. My husband and I, 70 yrs old and 81 yrs old, where not able to leave the room for tour for 1 week. No vehicle because I was dropped off by my son, who was over 200 miles away. No assistance... More 

Helpful?
Thank Onesenior
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

We are so sorry to hear your disappointment in our property. As for moving you, when hotels experience full holiday periods, moving is very difficult if not impossible, especially since you wanted to also be moved to another 1st floor room. Most of our guests really enjoy and appreciate our location up on the hill, as it affords some beautiful... More 

Laurel, Maryland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 14, 2015

Wonderfully helpful and kind employees. Free wifi in the rooms. Heat and AC works well. Sufficiently flavorful continental breakfast. Coffee and tea available nearly all day. Hotel shows its age but really good price. Liked our 4 day stay. Nice seating areas in and just off lobby area provides good place to play cards or games with family or just... More 

Helpful?
Thank Ann W
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

We are so pleased that we met your satisfaction level. Thank-you for your time in reviewing our property. We are an older property, but renovations are a work in progress. Please stop by again soon to check on the quality of the new changes. More 

Homestead, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 3, 2015

Arrived from Florida on Friday afternoon, room was ready. We spent our Thanksgiving week here and it was wonderful The bed was perfect the pillows great. Service was top knotch, The front desk young lady Monica was exceptional. She was friendly and new the area and what was and was not open. The breakfast hostess Pat was quick to replenish... More 

Helpful?
Thank Josie A a
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

Thank-you so much for your most positive review. All are employees strive to make your stay pleasant and friendly. We look forward to serving you again on your next visit. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 10, 2015 via mobile

I had not been to Pigeon Forge in at least three years or more so for our anniversary I decided to book a stay here in the hotel Pigeon Forge getting a king size room with a Jacuzzi. The location was perfect, the people working there was super nice, it was clean to perfection, they have breakfast in the morning... More 

Helpful?
1 Thank Sky L
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

First off let us thank-you for all the things you enjoyed about your stay. It is always good to hear when your hardwork is being noticed. As for the noise from the stairwell, upon review, it appears that their were convention groups for kids during your stay, which are not always respectful with their noise volume. It is are hope... More 

Cedar Park, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 2, 2015

There are much better hotels for the same price point. I searched for rooms with hot tubs and booked one here...it was false. That was a lie, in my opinion. There was a jacuzzi tub, no hot tub. Whoo hoo (not really...that was sarcasm to the nth power) The wallpaper was peeling, the ceiling and bathroom areas had what appeared... More 

Helpful?
Thank almuerz0
HotelPigeonForge, Public Relations Manager at Hotel Pigeon Forge, responded to this review

I apologize for your stay not meeting your expectations. As for the Hot Tub vs. Jacuzzi Tub, we do know the difference, and advertise accordingly. I know of no Hotel/Motel in our area that still has Hot Tubs in rooms, as they are hard to maintain, not easily cleaned, chemical levels need monitoring, and can be disease riddled. Our Hotel... More 

Travelers are raving about these Pigeon Forge hotels

El Paso, Texas
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed October 24, 2015 via mobile

I would hate to see the lone hotel that ranked below this one. Upon arrival, my room had no bedding or towels and had not been vacuumed. Furniture was cheap and outdated. Wifi did not work at all, TV was the old square type and so fuzzy I could not read anything scrolling along the bottom. AC made such a... More 

Helpful?
1 Thank wkfo
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

We try to answer all reviews in a timely manner, this was our busy season, and many good as well as negative reviews were addressed. Upon review of our records, the Night Manager offered to move you, and you informed him that you wanted fresh linen and you would make bed yourself. We are an older Hotel and are always... More 

Level Contributor
13 reviews
3 of 5 stars Reviewed October 21, 2015 via mobile

The hotel is pretty decent. The room was old and dingy. The location of the hotel is very good, lots of restaurants, gas stations and entertainment places around. The breakfast was not so great though. I felt it was overpriced for the money i paid. I would recommend this for the location.

Helpful?
Thank Pradeep A
1 review
2 of 5 stars Reviewed October 16, 2015

Staying at HOTEL PIGEON FORGE was not super awesome. My husband booked through Hotwire - I was not involved, so I do not know what it's rating was. The amenities he picked though, Pool and Free Breakfast, were accurate and the live birds out front were cool. My main problem with this establishment was: (1) QUITE dated, specifically our dbl-room... More 

Helpful?
Thank Anneli P
A TripAdvisor Member
1 of 5 stars Reviewed October 13, 2015 via mobile

I've stayed here before it was fine this time was a night mare my husband was up all night working on the air it would not stay on the next day we left was gone 12 hours came back are door was open I guess house keeping didn't shut it when they left the people are nice as can be... More 

Helpful?
Thank A TripAdvisor Member
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

We were distressed to receive your negative review. We strive to have all guests leave satisfied, our records have no mention of a door left ajar, a climate control unit not working, or missing medication. In the future please inform staff of any problems and let them attempt to solve any issue. we are saddened by the fact we were... More 

Chattanooga, Tennessee
1 review
2 of 5 stars Reviewed October 8, 2015

I was disappointed with this hotel, beginning with check-in, the location and the room itself. 1) In the beginning, we were told that it was a mix up with the reservation when I called the day before to confirm, and I was told that we were confirmed. When we checked in, we were told that they had marked us down... More 

Helpful?
Thank BSeay2496
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